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STATE INFORMATION TECHNOLOGY AGENCY (SITA)
 
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VACANCY
REFERENCE NR : VAC00945 
JOB TITLE : Business Analyst 
JOB LEVEL : C5 
SALARY : R 455 638 - R 683 457 
REPORT TO : Senior: Business Analyst 
DIVISION : ADM 
DEPARTMENT : ADM: IFASS: DOD FAS: CASC/IMS 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To help the business implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. (review, assessment, and development of business processes. 
 
Key Responsibility Area 
• Consults with clients (Govt Departments) management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. to improve interoperability of government systems and quality of services and deliverables. 
• Create business requirements analysis and design work packages for integrated software components, taking into consideration SITA’s software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government. 
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes. 
• Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved service delivery. 
• Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government. 
 
Qualifications and Experience 
Minimum: 3-year National Higher Diploma / Degree in Business, Computer Science, Information Systems, Technology and Engineering or related IT field / NQF level 6. 
Experience: 3-5 years’ in business analysis, business process management and business process engineering/reengineering. Including; experience in business modelling, Including: experience in business modelling, experience in business architecture, experience in business specifications development (URS, BSS, BRS, FDS), experience in solution architecture, experience in conducting research and feasibility study, experience in applying best practice. Working experience in the Application support services on the Department of Defence (DOD) Corporate Systems will be added advantage. 
 
Technical Competencies Description 
Knowledge of: Corporate and ICT Governance. System Development Life Cycle (SDLC) Tools and Methodologies. Solution Design. Development, Implementation and Integration Methodologies, including Testing Packaging and Release. IT Quality Management. knowledge of business operations and systems requirements processes. knowledge of IIBA principles and practices. Business Process Management. IT Security and ICT Standards. Legislative environment and IT Legislation. COTS (Commercial of the Shelf) Products. OSS (Open Source Software) Products. Project Management. Application Maintenance and Support. Hosting and Converged Communication. Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS) . Enterprise Architecture Domains. 
Other Special Requirements 
N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 10 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
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VACANCY
REFERENCE NR : VAC00846 & VAC00847 
JOB TITLE : Senior Software Developer (SharePoint) X2 
JOB LEVEL : D2 
SALARY : R 620 597 - R 930 895 
REPORT TO : Technical Manager 
DIVISION : Application Maintenance 
DEPARTMENT : ADM: AM Integration API Mgt & Data Analytics 
LOCATION : SITA Centurion 
POSITION STATUS : 48 -Months -Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To lead the design, implementation, debugging, documentation, release and maintenance of software-based solutions, write code and enhance software/systems in accordance with ICT standards and the enterprise architecture for Government. 
 
Key Responsibility Area 
Lead the design and development of new features for the software systems, and improvement of the existing ones. Implementation, debugging, documentation and release of the software solutions. Provide maintenance and enhancement support of the existing systems. Provide maintenance and enhancement support of the existing systems. Supervision of the Software development team. 
 
Qualifications and Experience 
Minimum: 3-year National Higher Diploma/ Bachelor's degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field. 
Experience: 6 - 7 years’ experience years’ experience in the ICT field, including solution development with leadership, general management, operational responsibility in a large corporate/public sector organisation as well as experience in solution analysis, and development for the development, implementation and maintenance / enhancements of systems within the corporate/public sector. The experience must include: 
6-7 years of experience in Microsoft SharePoint 2013/2016/2019 
• SharePoint Administrator 
• SharePoint developer 
• SharePoint Workflow Manager 
• SharePoint Migration from SharePoint 2016 to SharePoint 2019 
• SharePoint Migration from 2019 to SharePoint online 
• C# 
• Office 365 
• SharePoint PowerShell scripting 
• Knowledge and experience of implementation methodologies 
• Design methodologies 
• Development methodologies 
 
Technical Competencies Description 
Solid understanding of computer science including algorithms, data structures, operating systems and databases. ICT Governance and Compliance Governance e.g. Cobit and ITIL Strong knowledge to design test plans according to the software requirements specification. Broad and extensive knowledge of the software development process and its technologies. Extensive knowledge of design techniques, tools, and principals involved in the production of software requirements specifications, models and designs. Strong knowledge of user interfaces. Strong knowledge of solution Integration strategies and tools Working knowledge of Cloud Computing Strong knowledge source control and version control tools like Git and SVN Working knowledge of virtualisation and containerisation (Docker, Kubernetes) Working knowledge of DevOps (Continuous Integration, Continuous Delivery, Continuous Testing, Continuous Monitoring Infrastructure as Code, Config Management) Working knowledge of Agile Methodologies (Feature-Driven Development, Test-Driven Development, Scrum, Extreme Programming) Extensive background in coding Extensive knowledge of software testing techniques and tools Extensive knowledge of software team leadership IT Quality Management e.g. ISO9001 and CMMI IT Security ICT Standards COTS (Commercial of the Shelf) Products OSS (Open Source Software) Products IT Strategies and Architectures Strong knowledge of data integration tools Execution of Architecture methods and practices e.g. TOGAF and GWEA 
Technical Competencies: Application Development, Application Maintenance and Support, Database Administration. 
Other Special Requirements 
N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 08 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
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 VACANCY 
REFERENCE NR : VAC00954 
JOB TITLE : Provincial Manager: Western Cape 
JOB LEVEL : E2 
SALARY : R 1 339 003 - R 2 008 505 
REPORT TO : Regional Manager: Coastal Region 
DIVISION : NRC: Provincial and Local Consulting 
DEPARTMENT : Prov WC: Provincial Management 
LOCATION : Western Cape – Cape Town 
POSITION STATUS : 5 Years – Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To provide strategic direction, leadership and management of Provincial operations by overseeing the rendering of ICT services, monitoring and reporting on programme/project performance, improving customer satisfaction and promoting customer advocacy, enhancing long term client relations which is evidenced by improved Client satisfaction levels. Additionally, to oversee the effectiveness and efficiency of the Province towards the realization of revenue growth and the optimal utilization of skills and competencies in the province in order to ensure a sustainable SITA value proposition. 
 
Key Responsibility Areas 
• Lead the facilitation, development and implementation of the SITA Provincial and Local Government Service Strategy. 
• Drive continuous improvement to improve service delivery to customers. 
• Consolidate and facilitate the implementation of the Provincial Government departments IT and Procurement Plans in respect of the SITA mandate. 
• Provide direction and leadership in the general management and operations of the Province. 
• Drive customer satisfaction excellence through effective Customer Advocacy strategies. 
• Provide thought leadership to clients with regard to digital solution provisioning. 
• Ensure effective management of resources (i.e. budget/finances, asset) within the Province. 
• Ensure effective Human Capital Management (Leadership). 
• Implement Service Delivery Model for Tier 3 Province capabilities, as per the SITA Tiered Distribution Model. 
 
Qualifications and Experience 
Minimum: Bachelor’s Degree / B.Tech in Business Management, Information Technology, Computer Science, or Commerce and/or equivalent (NFQ Level and Credits). 
Experience: 8+ years management/leadership experience within an IT environment, of which 4 years’ experience as a general manager or senior manager in corporate/public sector organisation. 
 
Technical Competencies Description 
Knowledge of: Corporate Governance; ICT Governance and compliance; Solution Development; ICT Service Delivery; IT Quality Management; General Business management and development; General HR Management; General Financial management; General ICT procurement; COTS (Commercial off the Shelf) products; OSS (Open source software) products; IT Strategies and architecture; Programme/Project Management; Business risk and issue identification; Knowledge of PFMA, MFMA and procurement policies in government; Consulting in a digital society. 
Other Special Requirements 
N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 08 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
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Top 100 VACANCIES 
RE- ADVERTISMENT 
REFERENCE NR : VAC00546 
JOB TITLE : Junior System Administrator (Windows) JOB LEVEL : C2 
SALARY : R 286 639 – R 429 959 
REPORT TO : System Administrator, Technical Manager DIVISION : IT Infrastructure Services 
DEPARTMENT : ITI Hosting 
LOCATION : SITA Centurion 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To provide technical support, installation, customisation, configuration, administration, and maintenance of various system software products as well as ensure a secure and stable environment for the user of enterprise and midrange class servers. 
 
Key Responsibility Area 
• Assist with preparation for Infrastructure implementation and deployment 
• Assist with system administration, maintenance and system software and hardware management 
• Assist with user support in order to resolve problems (outside vendors and internal personnel) 
• Assist with reports on the work of the section to ensure accountability. 
 
Qualifications and Experience 
Minimum: 1 - 2-year National Certificate in Information Technology/ NQF level 5 or accredited specialised courses. 
Certification: Certificate in Windows . 
Experience: 2 - 3 years of working experience in Windows environment. 
 
Technical Competencies Description 
Knowledge of: Operating systems and related software systems and tools Enterprise or midrange class server hardware and software OpenShift, Windows Server, SQL and MySQL. 
Technical competencies: Systems Administration. 
Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Continuous Learning; Disciplined Resilience; and Stress Management. 
Other Special Requirements 
N/A.
 
 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
● CV’s sent to the incorrect email addresses will not be considered 
 
How to apply 
Kindly apply via https://www.sita.co.za/top-vacancies
Kindly forward your CV to: Puleng.recruitment@sita.co.za stating the position applying for and the relevant reference number. 
 
Closing Date: 08 November 2023 
 
Disclaimer 
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
 
 
 
 
 
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 VACANCY 
REFERENCE NR : VAC00659/24 
JOB TITLE : Software Developer (SharePoint) 
JOB LEVEL : C5 
SALARY : R 455 638 - R 683 457 
REPORT TO : Technical Manager 
DIVISION : Application Maintenance 
DEPARTMENT : ADM: AM Integration API Mgt & Data Analytics 
LOCATION : SITA Centurion 
POSITION STATUS : 48 – Months -Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To research, design, install, test and maintain and enhance software systems write and coding of individual programmes in accordance with ICT standards and the enterprise architecture for Government. 
 
Key Responsibility Area 
• Develop /Design software or customize software for client use with the aim of optimizing operational efficiency using SITAs software development stack / development framework. 
• Coordinate software system installation and monitor equipment functioning to ensure specifications are met. 
• Produce detailed specifications and writing the programme codes. 
• Maintain the integrated IT software components systems once they are up and running; and 
• Develop integrated technical service specifications for single or multiple software components to clearly set direction for procuring or building software components. 
 
Qualifications and Experience 
Minimum: 3 years Diploma / Degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field. 
Experience: 3 - 5 years’ experience in the ICT field, including solution development with leadership, general management, operational responsibility in a large corporate/public sector organisation as well as experience in solution analysis, and development for the development, implementation and maintenance / enhancements of systems within the corporate/public sector. 
The experience must include: 3-5 years of experience in Microsoft SharePoint 2013/2016/2019 
• SharePoint Administrator 
• SharePoint developer 
• SharePoint Workflow Manager 
• Visual Studio C# 
• Office 365 () 
• SharePoint Migration from SharePoint 2016 to SharePoint 2019 
• SharePoint Migration from 2019 to SharePoint online 
• SharePoint PowerShell scripting 
• Knowledge and experience of implementation methodologies 
• Design methodologies 
• Development methodologies 
 
Technical Competencies Description 
Knowledge of: Understanding of computer science including algorithms, data structures, operating systems and databases. Understanding of the user requirement process. Understand various tools and techniques in identifying functional requirements of software. Knowledge of Governance e.g. Cobit and ITIL Knowledge of the software development process and its technologies Knowledge to design and develop test plans and software simulator to facilitate different levels of testing. Knowledge to report the results of different levels of testing report, the discrepancies between the software and its related documents. Knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models. Understand the requirements for verification and validation of design documentations, verify and validate different levels of software/system design. Development methodologies (e.g. RUP, OpenUp, Agile), SDLC COTS (Commercial of the Shelf) Products Security (Software and Technologies). Software Development Fundamentals. Software Requirements. Comprehensive knowledge of software testing techniques and tools Comprehensive knowledge and experience with one or more of the major programming languages, HTML and JavaScript Skill, Java, Python, PHP, Net etc. Comprehensive knowledge and experience with one or more of the major database systems, MsSQL, Oracle, Mongo, etc Comprehensive Team-working experience. 
Other Special Requirements 
N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 08 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
​ 
 
 
 
 
 VACANCY 
REFERENCE NR : VAC01312 (Re-Advertisement) 
JOB TITLE : Admin Operational: Asset and Configuration Management 
JOB LEVEL : C1 
SALARY : R 245 607 - 368 411 
REPORT TO : Consultant: Service Management Technologies 
DIVISION : Prov KZN: Provincial Management 
DEPT : Service Management 
LOCATION : SITA Durban 
POSITION STATUS : 36 -Months - Fixed Term Contract (Internal & External) 
 
Purpose of the job 
Working as part of a team to ensure efficient, effective and accurate Asset, Configuration and Lifecycle management and related reports in the planning, maintenance and retirement of all client installation and configurations in the shortest time to ensure minimum disruption to the customers. 
 
Key Responsibility Areas 
• Asset, Configuration and Life Cycle Management; 
• User Advise; 
• To implement the Support Services business plan; 
• Transfer of Skills and Support. 
 
Qualifications and Experience 
Minimum: 1 – 2 year National Higher Certificate in a relevant discipline / NQF level 5 /Certificate in Asset Management and accredited specialized courses A+ (International Accreditation) N+ (International Accreditation). 
Certification: ITIL v4 A+ and N+ would be an added advantage. 
Experience: 2 to 3 years’ experience in IT with hands-on technical support. Knowledge of software and hardware platforms. Call Centre /Helpdesk Experience, 2 years and understanding of asset, configuration and life cycle management. 
 
Technical Competencies Description 
Knowledge of: Adaptability Motivation Professionalism Team work Technical skills Creativity and Time management. 
Other Requirements 
Must be in possession of a valid driver’s license and have own vehicle available for business use. 
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 08 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
​ 
 
 
 
 VACANCY 
REFERENCE NR : VAC01165/24 
JOB TITLE : Performance Management Officer 
JOB LEVEL : C5 
SALARY : R 455 638 – R 683 457 
REPORT TO : Consultant Performance Management 
DIVISION : Human Capital Management 
DEPT : HCM: Performance Management 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To implement effective and efficient individual performance management processes throughout SITA in accordance with the approved ICPM Policy and that drives alignment of the divisional contributions to the achievement of the corporate APP. The role will include management of all phases in the process and also PM training, PM system support and development and implementation of robust change management initiatives to ensure that all managers and employees adopt an agile, high-performance mind-set towards the overall performance achievement for themselves and the SITA. 
 
Key Responsibility Areas 
• Ensure that the Corporate APP objectives and targets are captured for each Executives performance agreement and cascaded to all the relevant levels below them to ensure effective and efficient divisional contributions to corporate performance achievement as well as overall compliance with the ICPM policy and processes 
• Identify Change Control procedures with regards to the performance agreements and reports 
• Coordinate the Performance Management office administration 
• Perform validation and management of evidence for all Executives and their reporting HODs to ensure efficacy in the results 
• Management of responsibilities on the ERP PM system and provide end user support 
• Implement governance 
• Provide Performance management support to Business Partners 
• Audit the alignment of the division’s performance agreements. 
 
Qualifications and Experience 
Minimum: 3-year Diploma with majors in Performance Management, Business Analysis, and/or Project Management or any equivalent qualification. 
Experience: 3 or more years’ experience in Performance Management 2 years as a performance management Specialist in a corporate/public sector organisation. 
 
Technical Competencies Description 
Knowledge & Skills: The incumbent will be results driven and will be required to consult and interact with relevant Executives, Line Management, staff and union representatives (if applicable) will be required to work systematically in this function to achieve successful outcomes. Change Agent. Understand and knows all Performance Management principles and practices. Knowledge of the relevant legislation e.g. EE, LRA, SDA. Organisational knowledge Performance Management Understanding of Corporate Strategy Basic Project Management methodology. Record Keeping. Solid understanding of Performance measurement. Solid understanding of using ERP or other performance management system/tool. Skills: Business Writing, Customer Relationship Management, General Administration. 
Interpersonal/behavioural competencies: Active listening, Attention to Detail, Analytical thinking, Disciplined, Resilience. 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 07 November 2023
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
​ 
 
 
 
 VACANCY - 1243 
REFERENCE NR : VAC00953/24 
JOB TITLE : Admin Assistant 
JOB LEVEL : B5 
SALARY : R 210 449 – R 315 673 
REPORT TO : Provincial HoD 
DIVISION : WC: Provincial and Local Consulting 
DEPARTMENT : Prov WC: Provincial Management 
LOCATION : Western Cape: Cape Town (Observatory) 
POSITION STATUS : Permanent (Internal /External) 
 
Purpose of the job 
To provide Administrative Assistant support to the sub-department and to ensure corporate support across the unit, including the effective organisation of the Head of Department's personal and professional life. This role involves managing tasks, schedules, and communications to enable the employer to focus on their core responsibilities. Provide high level administrative support by preparing management reports, manage HOD’s requests and taskings, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, travel arrangements, meeting scheduling and coordination. 
 
Key Responsibility Areas 
• Schedule and coordinate appointments, meetings, and events. 
• Receive and record incoming and outgoing correspondence to ensure proper record keeping for the sub department. 
• Prepare and distribute minutes, presentations as well as general office documentation/communication to ensure that information reached relevant identified parties. 
• Perform general office duties, including screen and manage phone calls, emails, and other correspondence. 
• Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the sub department. 
• Responsible for the accommodation and flight arrangements for the sub division in accordance with SITA travelling policy and procedures to the satisfaction of the division. 
• Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the sub department. 
• Maintain confidential records, files, and documentation, including personal and business information. 
• Maintain the utmost discretion and confidentiality regarding the employer's personal and business matters. 
 
Qualifications and Experience 
Minimum: Grade 12 (NQF level 4) plus a relevant recognised course (shorter than a year at NQF level 4-certificate of competence) –depending on operational requirements. 
Certification: MS Office certification will be an added advantage. 
Experience : 2–3 years experience applicable to the specified discipline. 
 
Technical Competencies Description 
Knowledge of: Knowledge of principles and practices of organisation, records management and general administration. Basic principles of bookkeeping. Computer literacy. Office Management. Ability to operate standard office equipment. Ability to follow written and oral instructions. Office Management. Business writing skills. Report writing skills, in statistical analysis. Should be adaptable, resourceful, and capable of managing the diverse needs of the employer. The role demands a high level of professionalism, discretion, and a strong commitment to facilitating the smooth operation of the employer's life and work. 
Other Special Requirements 
N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support egovsupport@sita.co.za OR call 080 1414 882 
 
Closing Date: 07 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
​ 
 
 
 
 
 VACANCY 
RE-ADVERT
REFERENCE NR : VAC00958/24 
JOB TITLE : Lead Consultant: Total Rewards JOB LEVEL : D4 
SALARY : R 845 277 – R 1 267 915 
REPORT TO : HOD: HCM COE 
DIVISION : Human Capital Management 
DEPARTMENT : HCM COE 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To drive and implement key Remuneration Service deliverables including labour cost budgeting, annual salary review process, benefits and salary benchmarking, recognition and reward, remuneration and benefits administration in line with relevant SITA policies. 
 
Key Responsibility Area 
• Manage annual labour cost budgeting process and implementation 
• Manage annual salary benchmarking and annual salary increase processes in line with company policies 
• Ensure reward and recognition process is implemented in line with company policies 
• Ensure that remuneration and all benefits administration is managed and complies with company policies 
• Manage team performance to ensure highly engaged employees and high-performance outcomes 
 
Qualifications and Experience 
Minimum: 3-year National Diploma / Degree in Social Science or relevant discipline - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. 
 
Technical and Behavioural Competencies Description 
Experience: 8 to 9 years working experience in Remuneration and benefits Services in a corporate/public sector organisation including Experience as a Manager/Specialist in a corporate/public sector organisation. 
Knowledge of: Understanding and knowledge of all HR principles, policies and procedures. Knowledge of the relevant legislation e.g. EE, LRA, BCEA, SDA. Remuneration frameworks, philosophies and best practices. 
Skills: Budgeting, Problem solving. Analytical, Numeracy, Advanced MS Excel, Decision-making, Benchmarking, people management and Presentation skills, 
Behaviours/Values: Customer centric, Innovative, Collaborative, Integrity, Empathy, Agility 
Other Special Requirements 
N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs ● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 06 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
 
 
 
 
 
​ 
 
 
 
 
 VACANCY 
REFERENCE NR : VAC00711 
JOB TITLE : Network Engineer (Unified Communications) 
JOB LEVEL : C5 
SALARY : R 455 638 – R 683 457 
REPORT TO : Consultant: Network Engineer 
DIVISION : NRC: Exec National and Regional Consulting 
DEPT : Prov KZN: Infrastructure Services 
LOCATION : SITA Kwa- Zulu Natal 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To monitor network status, attend to network incidents and service requests to ensure service restoration, and complete root cause analysis. 
 
Key Responsibility Areas 
• Infrastructure management. 
• Maintenance of Network Devices 
• Provide user support and attend to logged incidents. 
• Attend client technical meetings. 
• Configuration of network routers and switches. 
• Provide inputs to Monthly reports. 
 
Qualifications and Experience 
Minimum:3-year National Diploma/ Degree/ Advanced Certificate in IT related field (Computer Science, Information Technology, Engineering, BCom etc) at NQF level 6. 
Certification: Certification in Voice Networks 
Experience: 3 - 5 years’ experience in Wide Area Networks (WAN), troubleshooting Technology, Network topology, Network Design, Application Layer, VoIP and routing protocols. 
 
Technical Competencies Description 
Knowledge of: Incident Restoration, Computer and network principles. Multi-Protocol Label Switching (MPLS), Virtual Private Network (VPN), Wide Area Network (WAN), Local Area Network (LAN), Quality of Service (QOS), Routing and Switching, Carrier Services and Service Level Agreement (SLA) reporting. 
Behavioural Attributes: Self-confidence, Problem solving, Customer orientation and Communication. Ability to interact with leadership and external customers. Ability to work independently under minimal supervision. Must be willing to work shifts and overtime when required. The incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies.
Other Special Requirements 
N/A.
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support egovsupport@sita.co.za ORcall0801414882
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 06 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
 
​ 
 
 
 
 
 VACANCY 
REFERENCE NR : VAC01239 
JOB TITLE : Network Engineer (Unified Communications) 
JOB LEVEL : C5 
SALARY : R 455 638 – R 683 457 
REPORT TO : Consultant: Network Engineer 
DIVISION : NRC: Exec National and Regional Consulting 
DEPT : Prov KZN: Infrastructure Services 
LOCATION : SITA Kwa Zulu Natal 
POSITION STATUS : 15 - Months – Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To monitor network status, attend to network incidents and service requests to ensure service restoration, and complete root cause analysis. 
 
Key Responsibility Areas 
• Infrastructure management. 
• Maintenance of Network Devices 
• Provide user support and attend to logged incidents. 
• Attend client technical meetings. 
• Configuration of network routers and switches. 
• Provide inputs to Monthly reports. 
 
Qualifications and Experience 
Minimum:3-year National Diploma/ Degree/ Advanced Certificate in IT related field (Computer Science, Information Technology, Engineering, BCom etc) at NQF level 6. 
Certification: Certification in Voice Networks 
Experience: 3 - 5 years’ experience in Wide Area Networks (WAN), troubleshooting Technology, Network topology, Network Design, Application Layer, VoIP and routing protocols. 
 
Technical Competencies Description 
Knowledge of: Incident Restoration, Computer and network principles. Multi-Protocol Label Switching (MPLS), Virtual Private Network (VPN), Wide Area Network (WAN), Local Area Network (LAN), Quality of Service (QOS), Routing and Switching, Carrier Services and Service Level Agreement (SLA) reporting. 
Behavioural Attributes: Self-confidence, Problem solving, Customer orientation and Communication. Ability to interact with leadership and external customers. Ability to work independently under minimal supervision. Must be willing to work shifts and overtime when required. The incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies.
Other Special Requirements 
N/A.
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support egovsupport@sita.co.za ORcall0801414882
CV`s sent to the above email addresses will not be considered 
Closing Date: 06 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
 
​ 
 
 
 
 VACANCY 
RE ADVERTISEMENT 
REFERENCE NR : VAC00627, VAC01013 & VAC01156 
JOB TITLE : End User Computing Technician X 3 JOB LEVEL : C1 
SALARY : R245 607 – R368 411 
REPORT TO : Specialist: End User Computing DIVISION : Service Management: EUC 
DEPT : Coastal Region 
LOCATION : SITA Western Cape 
POSITION STATUS : 24 Months- Fixed Term Contract (Internal & External) 
 
Purpose of the job 
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded. 
 
Key Responsibility Areas 
Provide first and second level LAN & desktop support within SLA targets. Install and configure new IT equipment within SLA targets. Implementation, customisation and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients. Day to day administrative tasks. 
 
Qualifications and Experience 
Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant). 
Experience: At least one-year corporate experience in the Service Management / End User Support Environment, OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals. Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure. 
Technical Competencies Description 
Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards. 
Interpersonal/behavioural competencies: Active listening, Attention to Detail, and Continuous Learning. 
Other Special Requirements 
Valid driver’s License and reliable transport for onsite support. 
 
 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs ● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered
 
Closing Date: 06 November 2023 
 
Disclaimer 
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
 
 
 
 
 
​ 
 
 
 
 VACANCY 
REFERENCE NR : VAC00900/24 
JOB TITLE : Internal Auditor 
JOB LEVEL : C2 
SALARY : R 286 639 – R 429 959 
REPORT TO : Senior Internal Auditor 
DIVISION : Internal Audit 
DEPT : Internal Auditor 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To assist with reviewing and assessing process controls and practices as well as related procedures, in support of the execution of the annual internal audit plan as a generalist role-player within the division's various process areas. 
 
Key Responsibility Areas 
• Carry out internal audit activities as may be necessary for the successful execution of the internal audit plan for the year 
• Identify weaknesses in procedures, systems and internal controls 
• Conduct internal audits to assess the adequacy, effectiveness and efficiency of the established internal controls and procedures 
• Gather and analyse data as necessary to accomplish audit objectives in a timely manner and continually assessing controls, operational efficiencies and compliance with selected policies, procedures and regulations 
• Disseminate audit information on manager's approval to various stakeholders as and when required 
• Administration of internal audit records/information in line with the standards
• Conduct ad-hoc projects as may be assigned from time-to-time 
 
Qualifications and Experience 
Required Qualification: Bachelor of Commerce/National Diploma in Internal Auditing and/or Accounting. CIA will be an added advantage. 
Experience: 2-3 years' experience in external or Internal auditing. 
 
Technical Competencies Description 
Knowledge of: Knowledge of the Auditing process, Understanding of various and relevant legislation; IT Audit Principles; Professional Standards for the Practice of Internal Auditing; Internal Audit Principles; Knowledge of CAATS; Project management. 
Technical competencies: Business Writing; and Corporate Governance. 
Interpersonal/behavioural competencies: Good interpersonal skills with the ability to establish and maintain working environment. Active listening; Attention to Detail; Good analytical reasoning skills; Continuous Learning; Disciplined; Resilience; and Stress Management. 
Other Special Requirements 
N/A.
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 06 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
​ 
 
 
 
 Top 100 Vacancies 
REFERENCE NR : VAC00998/23 
JOB TITLE : Consultant Client Relationship Management 
JOB LEVEL : D2 
SALARY : R 620 597 – R 930 895 
REPORT TO : Senior Manager PLC 
DIVISION : Provincial and Local Consulting – (PLC) 
DEPT : Limpopo Provincial & Local Consulting 
LOCATION : Polokwane Limpopo 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To provide organisational capabilities and services to internal and external customers from conception to delivery thus maximizing customer understanding, build customer relationship and improve customer satisfaction with the aim of increasing profitability for SITA. To oversee, manage and execute projects / activities to establish relationship, monitor, measure, and maintain client contracts, in accordance with legislative requirements and best practices, to ensure that requirements are met. 
 
Key Responsibility Areas 
• Drive portfolio of customers in the assigned cluster to determine and assess existing customers’ needs with the desired ICT requirements profile per cluster customer to provide effective solution approach to deliver within existing contractual constraints policies and SITA commercial service catalogue. 
• In collaboration with service owners, including senior management and key stakeholders, drive the implementation of targeted digital products and solutions for each cluster customer 
• Build, manage and maintain strategic relationships with Government Departments (i.e. SITA service owners) to continuously sustain the SITA business 
• Perform analysis on cluster needs and requirements in collaboration with Business Development team and other internal and external key stakeholders 
• Perform SLA management, monitoring and review 
• Provide management support and ensure implementation, adherence and compliance to the Engagement management methodologies and regulations 
• Manage, coordinate, analyse and identify the risks to minimise the service gaps and with the aim of achieving the agreed service levels 
• Provide inputs into the budgeting process and plan and drive the achievement of the targeted revenue as well as monitoring/controlling the budget to ensure that the expenditure is within the approved Budget. 
 
Qualifications and Experience 
Required Qualification: National Diploma or Bachelor Degree in Information Technology OR Computer Science OR Bachelor degree in Commerce OR Marketing OR Business Administration OR Economics / BTech (at least NQF 6). SITA to identify and invest in Sales Certifications. 
Experience: 6 - 7 years working sales and IT experience in the engagement management/ relationship management and/or project management. The incumbent will be required to consult and interact with relevant Government Officials, GITOC Bodies, Government Governance bodies, industry partner, standards generating bodies, accreditation and certification bodies at a senior management and executive level. The incumbent will be required to participate and provide input in implementation of Customer related strategies, SITA Sales Methodology and Sales Process. Must have strong sales and business management skills. 
 
Technical Competencies Description 
Knowledge of: Customer service management; Government Information Management; Business Development; Information Technology management; ICT solutions and services; Project Management methodology; Enterprise Project Management; Project Management Life-cycle; Knowledge of IT, Government ICT procurement processes, PFMA, SITA Act and Regulations; Basic understanding of Contracts, Strategic Planning and ITIL knowledge; Sales methodology and process; Application of project management methodology; Financial management principles methodology; Government Business Reference Model; Policy Review & Implementation; Business writing; Strategic Selling; Presentation Skills; Marketing & Sales Strategy Skills. 
Technical competencies: Business Writing, Customer Relationship Management, IT Project Management, IT Service Management, Project/Programme Management, IT Risk Management, and Vendor/Supplier Management. 
Leadership Competencies: Customer Experience, Collaboration, Communicating and Influencing, Outcomes driven Planning and Organising, Creative Problem Solving, Decision-making, Responding to Change and Pressure. Interpersonal/behavioural competencies: Active listening, Attention to Detail, Analytical thinking, Disciplined, Empathy, Resilience, and Stress Management. 
Other Special Requirements 
N/A.
 
 
How to apply 
Kindly apply via https://www.sita.co.za/top-vacancies  
Kindly forward your CV to: lprecruitment@sita.co.za stating the position applying for and the relevant reference number 
 
Closing Date: 03 November 2023
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
• CV’s sent to incorrect email address will not be considered.
 
 
 
 
 
​ 
 
 
 
 VACANCY 
REFERENCE NR : VAC01148 
JOB TITLE : Senior Manager: Service Management 
JOB LEVEL : D5 
SALARY : R 986 492 - R 1 479 739 
REPORT TO : Provincial Manager 
DIVISION : KwaZulu Natal 
DEPARTMENT : Service Management Services 
LOCATION : SITA Durban 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To provide full-Service Management function - Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement aligned to business service management systems for mapping, measuring, reporting and adjusting of services to effectively manage IT resources as a function of IT Service Management processes. Operate as a single point of contact for the logging all service incidents and customer requests, to support the management of BA and SLA (with clients) and OLA (with organizational units). To provide full contact centre functionality to Government. To provide all other end user computing services including security and VOIP services. 
 
Key Responsibility Area 
• To provide strategic direction for the business unit and to modernize how services are rendered to the clients for all aspects of this business unit. 
• To be accountable and manage the IT Service Desk, Customer Contact Centre and Service Delivery Management function in order to facilitate the resolution of clients’ queries ensuring that service level agreements are kept at optimal levels. 
• To be accountable and have authority as complete Service Management technology enablement process owner. Execute, provide and manage technology environments to proactively monitor performance of IT Service Management processes and to better support and maintain critical services provided to the business. 
• To be accountable and have authority as complete Service Management process owner ensuring that policies and processes are developed, evaluated, monitored and implemented for all Service Management processes, namely, Service Strategy, Service Design, Service Transition, Service Operations, Continual service improvement and in identifying, planning, delivering and supporting IT services to SITA and customers. Ensure that the Service Management processes are adopted across all IT departments within SITA. 
• Oversee the upgrades/maintenance of the network infrastructure and server rooms and associated infrastructure. 
• Liaising with third parties to assist in the provision of ICT services and/or implementation of ICT projects across various clients. 
• To be accountable and have authority to manage, lead, and directs all components of Service Management technology and support in order to provide and continually enhance Service Management technology and other related technologies. 
• Must be able to perform Human Resources management functions such as performance contacting and management. 
• Must possess big-picture thinking in envisioning the future state of IT in the client base and determine what actions at the present time will best contribute to the end goal. 
 
Qualifications and Experience 
Minimum: 3-year National Diploma / National First Degree in Computer Science /Information Technology or relevant equivalent. A post graduate degree in Computer Science /Information Technology or relevant equivalent or MBA will be an added advantage. 
Experience: 9-10 years’ experience in ICT infrastructure management/ICT service management, including: 5 years’ experience in the infrastructure using ITIL framework. 3 years’ experience in the ICT Governance role .5 years management experience. 
Technical Competencies Description 
Customer service management Government Information Management. Business Development. Information Technology management ICT Services ITIL Framework. Cybersecurity. Writing technical documents. 
Other Special Requirements 
N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
Closing Date: 03 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
​ 
 
 
 
 
 VACANCY 
REFERENCE NR : VAC01162 
JOB TITLE : Senior Manager: Applications Development and Maintenance 
JOB LEVEL : D5 
SALARY : R 986 492 - R 1 479 739 
REPORT TO : Provincial Manager 
DIVISION : KwaZulu Natal 
DEPARTMENT : Application Development & Maintenance 
LOCATION : SITA Durban 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
The role will be responsible to manage, plan, control and organise all activities related to application development and maintenance projects and services. This Senior Manager will ensure that a formal set of methodologies and tool set are in place and adhered to with a focus on more optimal ways of work. This position will be responsible for the enablement of the SITA Mandate at a sub departmental level relating to financial management, supplier/contract/demand management, human resources. The position will also provide for the building and implementing of big data analytics and 4IR product and service offerings. The position must contribute strongly to the understanding and the execution of digital transformation strategies. 
 
Key Responsibility Area 
• Develop and implement Applications development, maintenance and services strategies, policies and procedures. 
• Tracks the development and deployment of Applications services and projects that create brand value for the business and meet the needs of millions of consumers. 
• Collaborate with other functional IT teams, company consulting and service management to build customer solutions. 
• Manage transformation and modernisation of applications and technologies that enable a modernised government. 
• Manage big data analytics platforms and GIS environments. 
• Manage agile and sprint activities for development teams in partnership with Project managers and Scrum Masters. 
• Financial and business management. 
 
Qualifications and Experience 
Minimum: 3-year National Diploma / National First Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent. A post graduate degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent or MBA will be an added advantage. 
Certification: A Vendor certification for applications will be an added advantage. 
Experience: A minimum of 9 years practical experience in Applications Lifecycle Management. Experience should include: minimum 5 years’ experience in a management/leadership level/role Experience in managing analysis, design, development and support of complex enterprise applications. Experience in managing medium to complex IT projects and or services with multiple internal / external dependencies Added advantage on exposure in API, Mobile Development, Agile/Scrum, IOT and various 4IR technologies. 
 
Technical Competencies Description 
Familiarity with agile processes Thorough knowledge and understanding of: Strategy & Architecture, Technical Strategy & Planning, Software development process improvement; Solution Development, Systems Development, Systems Development Management; Solution Development & Implementation, Systems Development, Programming/software development; Business Change, Business Change Management, Requirements Definition and Management Knowledge and understanding of PFMA. 4IR and big data analytics. Writing technical documents 
Other Special Requirements 
N/A
 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 03 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
​ 
 
 
 
 
 VACANCY 
REFERENCE NR : VAC00943 (Re-advert) 
JOB TITLE : Agent: Service Desk 
JOB LEVEL : B5 
SALARY : R 210 449 – R 315 673 
REPORT TO : Supervisor: Service Desk 
DIVISION : Service Delivery Management 
DEPT : Service Desk 
LOCATION : SITA Centurion 
POSITION STATUS : Permanent (Internal only) 
 
Purpose of the job 
To log, classify and categorize IT incidents and requests for IT clients, perform first line support and update calls accordingly, as well as to route call to next level support if not able to resolve. 
 
Key Responsibility Areas 
Availability; Answer inbound calls; Quality of calls; Logged calls on ARS and/or ITSM; First call resolution rate; First Line Support; Post call Survey; and Cut Calls. 
 
Qualifications and Experience 
Minimum: Matric (Grade 12) A+ or N+. 
Experience: 6 months IT Service Desk/12 months Admin. 
 
Technical Competencies Description 
Knowledge of: Telephony system; Customer management services Operating Systems/Applications (ARS)/ITSM; Policy, process and standards; Operational business rules and processes. 
Other Special Requirements 
N/A
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered 
 
Closing Date: 03 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups. 
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
● Only candidates who meet the requirements should apply. 
● SITA reserves the right not to make an appointment. 
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking. 
● Correspondence will be entered to with shortlisted candidates only. 
● CV`s from Recruitment Agencies will not be considered. 
 
 
 
 
 
​ 
 
 
 
VACANCY
REFERENCE NR : VAC01051 & VAC01052
JOB TITLE : Network Engineer X2
JOB LEVEL : C5
SALARY : R 455 638 – R 683 457
REPORT TO : Consultant: Network Engineer
DIVISION : IT Infrastructure Services
DEPT : ITI: NND
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)
 
Purpose of the job
To monitor network status, attend to network incidents and service requests to ensure service restoration, and complete root cause analysis.
 
Key Responsibility Areas
 Infrastructure management.
 Maintenance of Network Devices
 Provide user support and attend to logged incidents.
 Attend client technical meetings.
 Configuration of network routers and switches.
 Provide inputs to Monthly reports.
 
Qualifications and Experience
Minimum:3-year National Diploma/ Degree in IT related field (Computer Science, Information Technology, Engineering, BCom etc) at NQF level 6.
Certification: Any CCNP/HCIP related certificates.
Experience: 3 - 5 years’ experience in Wide Area Network (WAN) Troubleshooting Technologies, Network Topologies, Network Design, Application Layer and Routing protocols.
 
Technical Competencies Description
Knowledge of: Incident Restoration, Computer and network principles. Multi-Protocol Label Switching (MPLS), Virtual Private Network (VPN), Wide Area Network (WAN), Local Area Network (LAN), Quality of Service (QOS), Routing and Switching, Carrier Services and Service Level Agreement (SLA) reporting.
Behavioural Attributes: Self-confidence, Problem solving, Customer orientation and Communication. Ability to interact with leadership and external customers. Ability to work independently under minimal supervision. Must be willing to work shifts and overtime when required. The incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies.
Other Special Requirements
N/A.
 
 
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs For queries/support
CV`s sent to the above email addresses will not be considered
 
Closing Date: 03 November 2023
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan.
Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
 
 
 
 
 
 
​ 
 
 
 
 
VACANCY
REFERENCE NR : VAC00610 & VAC00611
JOB TITLE : Junior Network Engineer X2
JOB LEVEL : C1
SALARY : R 245 607 – R 368 411
REPORT TO : Consultant: NOC
DIVISION : IT Infrastructure Services
DEPT : NND Operations Centre
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
Incident restoration, maintenance and support of the core network, access links and site routers.
 
Key Responsibility Areas
 Network Infrastructure and Incident restoration.
 Support the Network Engineer in maintenance and Support for the network services.
 Respond & Resolve network Incidents.
 Interface with clients and third-party service providers.
 
Qualifications and Experience
Minimum: 1 – 2-year National Higher Certificate in IT related field (Computer Science, Information Technology/Engineering) at NQF level 5.
Certification: Any CCNA/HCIA related certificates.
Experience: 2 to 3 years’ experience in Wide Area Network (WAN) Troubleshooting Technologies, Network Topologies, and Routing protocols.
 
Technical Competencies Description
Knowledge of: Incident Restoration, Computer and network principles; Multi-Protocol Label Switching (MPLS) Virtual Private Network (VPN) Wide Area Network (WAN) Local Area Network (LAN) Quality of Service (QOS) Routing and Switching, Carrier Services and Service Level Agreement (SLA) reporting.
Behavioural Attributes: Self-confidence, Problem solving, Customer orientation and Communication. Ability to interact with external customers. Must be willing to work shifts and overtime when required.
Other Special Requirements
N/A.
 
 
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR CALL 080 1414 882
 
CV`s sent to the above email addresses will not be considered
 
Closing Date: 03 November 2023
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan.
Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.








 
VACANCY
REFERENCE NR : VAC01159/24 
JOB TITLE : Customer Operation Support 
JOB LEVEL : C4 
SALARY : R 390 414 – R 585 621 
REPORT TO : HOD Customer Operations 
DIVISION : NCS: HOD Customer Operations 
DEPT : Customer Operations 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
To provide advanced support to the customer relations management by preparing statistical reports, handling request and provide project coordination function. 
 
Key Responsibility Areas 
Manage and handle queries of team members in relation to ERP (HR, OTL, I expense, project, Tele sales, Teleservices, Order. Provide financial Administration to the department (Budget). Provide general administrative support to the department and ensure adherence to the organisation quality standards. Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the sub department. Provide project administration to ensure effective and efficient CRM projects administration. Provide on the job training to users on Oracle modules to ensure consistency in invoicing. 
 
Qualifications and Experience 
Minimum: 3-year Diploma / Degree in office administration/a relevant discipline /NQF level 6. 
Experience: 3-4 years working experience within the administrative support role to the HOD or executive in general office or business practices or procedures. 
 
Technical Competencies Description 
Knowledge of: Customer Service Management; Government Information Management; Processes and procedure development and implementation; Understanding of Service Operations aligned to ITIL; Understanding service/process performance evaluation, monitoring and reporting; Fair understanding and practice of Project Management; Fair understanding of ICT industry and IT Architecture and components; Knowledge of Sales administration; Knowledge and understanding of business processes; Knowledge of SITA business and SITA clients; Knowledge IT industry business; Understanding of SLA and contracts. 
Skills: Customer Relationship Management, General Administration, IT Service Management. 
Interpersonal/behavioural competencies: Active listening, Attention to Detail, Analytical thinking, Disciplined, Resilience. Persuasive, Flexibility, Professionalism and Presentable; Emotional Intelligence, Research and Information Gathering, Investigative skills, Verbal and Written Communication, Business Acumen and being Proactive. 
Other Special Requirements 
N/A.
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
CV`s sent to the above email addresses will not be considered. 
 
Closing Date: 03 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered. 
• CV’s sent to incorrect email address will not be considered.








VACANCY - 1222 
REFERENCE NR : VAC1089/24 
JOB TITLE : Senior Business Analyst 
JOB LEVEL : D2 
SALARY : R 620 597 – R 930 895 
REPORT TO : Lead Consultant: 
DIVISION : ADM: Exec Apps Development & Maintain 
DEPT : ADM: IFASS: DOD FAS: CASC/IMS 
LOCATION : SITA Erasmuskloof 
POSITION STATUS : Permanent (Internal & External) 
 
Purpose of the job 
Analyse the business domain by gaining in-depth understanding of the business strategy, processes, services and roadmap. Review the end-toned business processes to identify operational, financial and technological risks. Identify opportunities to improve efficiency by optimizing business performance through technology application. Manage projects to develop the business domain in accordance with ICT standards and the enterprise architecture for government. 
 
Key Responsibility Areas 
• Analyse the business domain area and propose optimization strategies to improve business performance 
• Manage the lifecycle of requirements managements 
• Develop the Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government. 
• Manage business analysis and design projects spanning multiple environments to ensure that it is successfully delivered. 
• Participate in procurement of integrated IT solutions in accordance with ICT standards for Government, and within the SITA Supply Chain Management governance framework 
• Participate in execution of comprehensive software test activities in accordance with SITA Testing methodologies, techniques and Tools. 
• Participate in packaging and releasing of integrated IT software components in accordance with SITA application development standards. 
• Keep abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management so as to ensure innovation and improved productivity. 
 
Qualifications and Experience 
Minimum: 3-year National Higher Diploma / Degree in Business, Computer Science, Information Systems, Technology and Engineering. 
Experience 6 -7 years’ experience with 4 years as a business analyst, business domain/architecture development, requirement management and end-to end business process modelling including business reengineering. 
 
Technical Competencies Description 
Knowledge of: ICT legislation, policies and standards Financial Management Business Process Management Business Analysis Body of Knowledge Data Management ICT Supply Management practices Information System Security Project Management Enterprise Architecture frameworks ( TOGAF, Zachman, FEAF, MODAF, GWEA) Testing methodologies Corporate Governance of ICT Development Methodologies Implementation and Integration Methodologies Commercial of the Shelf (COTS) products Open Source Software (OSS) products. 
 
How to apply 
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process; 
1. Register using your ID and personal information; 
2. Use received one-time pin to complete the registration; 
3. Log in using your username and password; 
4. Click on “Employment & Labour; 
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs; 
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps: 
1. Click on “Employment & Labour; 
2. Click on “Recruitment Citizen” 
3. Login using your username and password 
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs 
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882 
 
CV`s sent to the above email addresses will not be considered
 
Closing Date: 02 November 2023 
 
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups. 
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful. 
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for. 
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). 
• Only candidates who meet the requirements should apply. 
• SITA reserves a right not to make an appointment. 
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking. 
• Correspondence will be entered to with shortlisted candidates only. 
• CV`s from Recruitment Agencies will not be considered.