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STATE INFORMATION TECHNOLOGY AGENCY (SITA) VACANCIES
STATE INFORMATION TECHNOLOGY AGENCY (SITA)
VACANCY - 1931
REFERENCE NR : VAC01168
JOB TITLE : Senior Manager: Service Management
JOB LEVEL : D5
SALARY : R 1 035 817 - R 1 553 726
REPORT TO : Provincial Manager
DIVISION : National & Regional Consulting
DEPARTMENT : Prov WC: Service Management
LOCATION : Western Cape – Cape Town
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To provide full Service Management function - Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement aligned to business service management systems for mapping, measuring, reporting and adjusting of services to effectively manage IT resources as a function of IT Service Management processes. Operate as a single point of contact for the logging all service incidents and customer requests, to support the management of BA and SLA (with clients) and OLA (with organizational units). Also provides full contact center to Government inbound services to run campaigns such as the Presidential Hotline or outbound services such as IEC and helpdesk. Manage and serve as technology owner and enabler for all Service Management processes.
Key Responsibility Area
• To be accountable and manage the IT Service Desk, Customer Contact Centre and the Business Process Outsourced service desks in order to facilitate the resolution of clients’ queries ensuring that service level agreements are kept at optimal levels. Provide first line telephonic support and remote support.
• To be accountable and have authority as complete Service Management technology enablement process owner. Execute, provide and manage technology environments to proactively monitor performance of IT Service Management processes and to better support and maintain critical services provided to the business.
• To be accountable and have authority as complete Service Management process owner ensuring that policies and processes are developed, evaluated, monitored and implemented for all Service Management processes, namely, Service Strategy, Service Design, Service Transition, Service Operations, Continual service improvement and in identifying, planning, delivering and supporting IT services to SITA and customers. Ensure that the Service Management processes are adopted across all IT departments within SITA.
• To be accountable and have authority to manage, lead, and directs all components technology (End User Computing, Information Security Systems, Service Delivery, Incident Management, Design & Planning) of Service Management and support in order to provide and continually enhance Service Management technology and other related technologies.
• Manage Human Resources.
• Supports the development of customer service standards, policies and procedures for the organization and align it with government departments.
Qualifications and Experience
Minimum: 3-4 Year National Diploma / National First Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent.
Experience: 9-10 years’ experience in Service Management, including: 5 years’ experience in the infrastructure using ITIL framework. 3 years’ experience in the ICT Governance role.5 years management experience.
Technical Competencies Description
Customer service management Government Information Management. Business Development. Information Technology management ICT Services ITIL Framework. Cybersecurity. Writing technical documents.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 04 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1931
REFERENCE NR : VAC01168
JOB TITLE : Senior Manager: Service Management
JOB LEVEL : D5
SALARY : R 1 035 817 - R 1 553 726
REPORT TO : Provincial Manager
DIVISION : National & Regional Consulting
DEPARTMENT : Prov WC: Service Management
LOCATION : Western Cape – Cape Town
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To provide full Service Management function - Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement aligned to business service management systems for mapping, measuring, reporting and adjusting of services to effectively manage IT resources as a function of IT Service Management processes. Operate as a single point of contact for the logging all service incidents and customer requests, to support the management of BA and SLA (with clients) and OLA (with organizational units). Also provides full contact center to Government inbound services to run campaigns such as the Presidential Hotline or outbound services such as IEC and helpdesk. Manage and serve as technology owner and enabler for all Service Management processes.
Key Responsibility Area
• To be accountable and manage the IT Service Desk, Customer Contact Centre and the Business Process Outsourced service desks in order to facilitate the resolution of clients’ queries ensuring that service level agreements are kept at optimal levels. Provide first line telephonic support and remote support.
• To be accountable and have authority as complete Service Management technology enablement process owner. Execute, provide and manage technology environments to proactively monitor performance of IT Service Management processes and to better support and maintain critical services provided to the business.
• To be accountable and have authority as complete Service Management process owner ensuring that policies and processes are developed, evaluated, monitored and implemented for all Service Management processes, namely, Service Strategy, Service Design, Service Transition, Service Operations, Continual service improvement and in identifying, planning, delivering and supporting IT services to SITA and customers. Ensure that the Service Management processes are adopted across all IT departments within SITA.
• To be accountable and have authority to manage, lead, and directs all components technology (End User Computing, Information Security Systems, Service Delivery, Incident Management, Design & Planning) of Service Management and support in order to provide and continually enhance Service Management technology and other related technologies.
• Manage Human Resources.
• Supports the development of customer service standards, policies and procedures for the organization and align it with government departments.
Qualifications and Experience
Minimum: 3-4 Year National Diploma / National First Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent.
Experience: 9-10 years’ experience in Service Management, including: 5 years’ experience in the infrastructure using ITIL framework. 3 years’ experience in the ICT Governance role.5 years management experience.
Technical Competencies Description
Customer service management Government Information Management. Business Development. Information Technology management ICT Services ITIL Framework. Cybersecurity. Writing technical documents.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 04 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1928
REFERENCE NR : VAC00839/25
JOB TITLE : Senior Specialist: Server Administrator
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : Consultant: EUC Server Support
DIVISION : Service Management
DEPARTMENT : SM EUC DOD
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To manage and maintain the core server management infrastructure, resolve high/medium incidents logged, upgrade the server hardware/software monitor server availability in the client’s enterprise or LAN environment to ensure good service delivery.
Key Responsibility Area
• Implementation of all services and solutions relating to the Core server infrastructure and Directory services.
• Design procedures and standards for Directory integrated systems, Servers and related services and monitor implementation thereof.
• Management / ownership / resolution of high medium operational incidents.
• Implementation of Server and Services Toolsets & Dashboards.
• Monitor availability of the server.
• Publish/distribute server software/hardware upgrade.
Qualifications and Experience
Minimum: 3-year National Diploma / Degree in IT or Computer Science, IT related fields (NQF level 6) PLUS MCSA/ MCSE/ MCITP/ Microsoft Azure Certifications/ Microsoft 365 Certifications
Certification: Microsoft Azure Fundamentals Microsoft Certified: Azure Administrator Associate - Designing and Implementing Microsoft Azure Networking Solutions Microsoft Azure Infrastructure Solutions Microsoft Certified: Identity and Access Administrator Associate Azure SAP Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate.
Experience: 5 - 6 years’ experience as a Specialist: Server Administrator in the provisioning, support and maintenance and support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or Service Experience in the design, planning, implementation of an Enterprise Server solution and services.
Technical Competencies Description
Knowledge of: IT and Government Industry. IT Products and Services. An in-depth knowledge of: Server Operational Management. System performance. Server Performance. Management/Support service offerings. Stakeholder management. knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge of Windows and Linux Servers, Server Operations, Server applications, etc.; knowledge of both physical and virtualized servers, especially Hyper-V. A solid understanding of: Hardware and software support for client system/solutions, Server & Storage related technologies & related management toolsets and solutions Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems. Project Management. NOS/Active Directory/Virtualization. Quality assurance standards. DNS, E-Mail, software deployment, Patch management, Core Stack builds VPN technologies and concepts. Disaster Recovery. Virtualization technologies and concepts. Computer and network security principles Operating System Stack builds (OS Imaging). Service Level Management.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 04 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1928
REFERENCE NR : VAC00839/25
JOB TITLE : Senior Specialist: Server Administrator
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : Consultant: EUC Server Support
DIVISION : Service Management
DEPARTMENT : SM EUC DOD
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To manage and maintain the core server management infrastructure, resolve high/medium incidents logged, upgrade the server hardware/software monitor server availability in the client’s enterprise or LAN environment to ensure good service delivery.
Key Responsibility Area
• Implementation of all services and solutions relating to the Core server infrastructure and Directory services.
• Design procedures and standards for Directory integrated systems, Servers and related services and monitor implementation thereof.
• Management / ownership / resolution of high medium operational incidents.
• Implementation of Server and Services Toolsets & Dashboards.
• Monitor availability of the server.
• Publish/distribute server software/hardware upgrade.
Qualifications and Experience
Minimum: 3-year National Diploma / Degree in IT or Computer Science, IT related fields (NQF level 6) PLUS MCSA/ MCSE/ MCITP/ Microsoft Azure Certifications/ Microsoft 365 Certifications
Certification: Microsoft Azure Fundamentals Microsoft Certified: Azure Administrator Associate - Designing and Implementing Microsoft Azure Networking Solutions Microsoft Azure Infrastructure Solutions Microsoft Certified: Identity and Access Administrator Associate Azure SAP Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Teamwork Administrator Associate.
Experience: 5 - 6 years’ experience as a Specialist: Server Administrator in the provisioning, support and maintenance and support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or Service Experience in the design, planning, implementation of an Enterprise Server solution and services.
Technical Competencies Description
Knowledge of: IT and Government Industry. IT Products and Services. An in-depth knowledge of: Server Operational Management. System performance. Server Performance. Management/Support service offerings. Stakeholder management. knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge of Windows and Linux Servers, Server Operations, Server applications, etc.; knowledge of both physical and virtualized servers, especially Hyper-V. A solid understanding of: Hardware and software support for client system/solutions, Server & Storage related technologies & related management toolsets and solutions Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems. Project Management. NOS/Active Directory/Virtualization. Quality assurance standards. DNS, E-Mail, software deployment, Patch management, Core Stack builds VPN technologies and concepts. Disaster Recovery. Virtualization technologies and concepts. Computer and network security principles Operating System Stack builds (OS Imaging). Service Level Management.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 04 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1926
REFERENCE NR : VAC00894/25
JOB TITLE : Project Manager
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : Programme Manager
DIVISION : Service Management
DEPT : SM: Governance and Business Support
LOCATION : SITA Centurion
POSITION STATUS : 12 months Fixed term contract (Internal & External)
Purpose of the job
To manage SITA internal/external project(s) following the SITA project management methodology, within a defined service/product/customer portfolio under the supervision of a Programme Manager/Senior Project Manager/Line Manager.
Key Responsibility Areas
Qualifications and Experience
Minimum: 3 Year National Diploma / Degree in Business Management/ Project management / Information Technology/ Computer Science or equivalent (at least NQF Level 6).
Certification: Project Management Professional (PMP) and/or Prince 2 Practitioner Certification and/or Agile PM Practitioner will be an added advantage.
Experience: A minimum of 5 – 6 years working experience, including:
Technical Competencies Description
Knowledge of: Public sector / Government organization; Information Technology management; ICT Services; System Engineering methods and Governance; Project Management Office (PMO) Management; Project management methodologies (PMBOK, Agile PM and Prince 2); PPM Governance. Computer Literacy: SITA Business Planning system (BPS), Oracle ERP; Project Schedule Management (PSM); Oracle Time & Labour (OTL); MS Office; MS Projects.
Other Special Requirements N/A.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 02 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
VACANCY - 1926
REFERENCE NR : VAC00894/25
JOB TITLE : Project Manager
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : Programme Manager
DIVISION : Service Management
DEPT : SM: Governance and Business Support
LOCATION : SITA Centurion
POSITION STATUS : 12 months Fixed term contract (Internal & External)
Purpose of the job
To manage SITA internal/external project(s) following the SITA project management methodology, within a defined service/product/customer portfolio under the supervision of a Programme Manager/Senior Project Manager/Line Manager.
Key Responsibility Areas
- INITIATION PROJECT – Effectively applies project management principles to initiate and Plan the project;
- MANAGE PRODUCT DELIVERY – Manage product delivery to ensure successful delivery of the project;
- PROJECT CONTROL – Monitor and Control project activities to ensure successful delivery of the project objectives within budget, scope, time and quality according to plan;
- PROJECT CONTROL – FINANCE – Consolidate, Monitor and control project costs and revenue to ensure delivery of the project within budget and profitability guidelines;
- PROJECT CONTROL – RISK – Monitor and Control project risks and issues; and
- PROJECT CLOSURE – Close Project according to company policy.
Qualifications and Experience
Minimum: 3 Year National Diploma / Degree in Business Management/ Project management / Information Technology/ Computer Science or equivalent (at least NQF Level 6).
Certification: Project Management Professional (PMP) and/or Prince 2 Practitioner Certification and/or Agile PM Practitioner will be an added advantage.
Experience: A minimum of 5 – 6 years working experience, including:
- At least 3 years Project management experience,
- At least 3 years working experience in an IT environment and
- At least 3 years in public sector IT environment.
Technical Competencies Description
Knowledge of: Public sector / Government organization; Information Technology management; ICT Services; System Engineering methods and Governance; Project Management Office (PMO) Management; Project management methodologies (PMBOK, Agile PM and Prince 2); PPM Governance. Computer Literacy: SITA Business Planning system (BPS), Oracle ERP; Project Schedule Management (PSM); Oracle Time & Labour (OTL); MS Office; MS Projects.
Other Special Requirements N/A.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 02 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
- If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
- Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
- It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
- Only candidates who meet the requirements should apply.
- SITA reserves a right not to make an appointment.
- Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking.
- Correspondence will be entered to with shortlisted candidates only.
- CV`s from Recruitment Agencies will not be considered.
VACANCY - 1927
REFERENCE NR : VAC00855
JOB TITLE : End User Computing Technician
JOB LEVEL : C1
SALARY : R 257 888 – R 386 832
REPORT TO : Specialist: End User Computing
DIVISION : Prov KZN: Service Management
DEPT : Prov KZN: EUC SAPS
LOCATION : SITA Durban
POSITION STATUS : 36 - Months – Fixed Term Contract (Internal & External)
Purpose of the job
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded.
Key Responsibility Areas
Provide first and second level LAN & desktop support. Install and configure new IT equipment. Implementation, customisation and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients.
Qualifications and Experience
Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
Experience: At least one-year corporate experience in the Service Management / End User Support Environment, OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals. Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure.
Technical Competencies Description
Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards.
Other Special Requirements
Must be in possession of a valid driver’s license and have own vehicle available for business use. Will be required to perform standby duties. May be required to perform Call Coordination and or Remote Support duties.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 02 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1927
REFERENCE NR : VAC00855
JOB TITLE : End User Computing Technician
JOB LEVEL : C1
SALARY : R 257 888 – R 386 832
REPORT TO : Specialist: End User Computing
DIVISION : Prov KZN: Service Management
DEPT : Prov KZN: EUC SAPS
LOCATION : SITA Durban
POSITION STATUS : 36 - Months – Fixed Term Contract (Internal & External)
Purpose of the job
To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded.
Key Responsibility Areas
Provide first and second level LAN & desktop support. Install and configure new IT equipment. Implementation, customisation and maintenance of the remote software deployment. Provide support to the enterprise’s local IT and software resources. Provide LAN & desktop advisory services to clients.
Qualifications and Experience
Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
Experience: At least one-year corporate experience in the Service Management / End User Support Environment, OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals. Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure.
Technical Competencies Description
Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards.
Other Special Requirements
Must be in possession of a valid driver’s license and have own vehicle available for business use. Will be required to perform standby duties. May be required to perform Call Coordination and or Remote Support duties.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 02 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY -1929
REFERENCE NR : VAC00733
JOB TITLE : Specialist: End User Computing Field Support
JOB LEVEL : C5
SALARY : R 478 420 - R 717 630
REPORT TO : Consultant: End User Computing
DIVISION : National & Regional Consulting
DEPT : Service Management
LOCATION : SITA Limpopo
POSITION STATUS : 14 - Months - Fixed Term Contract (Internal & External)
Purpose of the job
To provide LAN and System support on IT Infrastructure, planning and design, including the implementation and maintenance of the network systems (LANs, LAN internetworking, and connections with the LAN environment). The incumbent will be responsible for the specialist identification and resolution of hardware and software problems and malfunctions on the LAN environment
Key Responsibility Areas
• To ensure incidents are effectively handled within SLAs.
• To provide LAN and desktop support to the client.
• To perform daily administrative tasks and provide feedback to Consultant: LAN Support and clients.
• To Provide applicable training and mentorship to LAN & desktop resources.
• To assist with new projects and execute on contracted Project deliverables.
• To provide technical advisory service to SITA customers.
Qualifications and Experience
Minimum: 3-year National Diploma/Degree in Computer Science, IT or equivalent.
Experience: 3 - 5 Years working experience in the respective field. 3 years’ experience in the provision of ICT solutions and services.
Technical Competencies Description
Knowledge of: Various Operating Systems Knowledge of Project Management Principles Knowledge of public sector business Knowledge of ITC Products and services Knowledge of industry best practices, eg ITIL, CoBIT the incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 02 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY -1929
REFERENCE NR : VAC00733
JOB TITLE : Specialist: End User Computing Field Support
JOB LEVEL : C5
SALARY : R 478 420 - R 717 630
REPORT TO : Consultant: End User Computing
DIVISION : National & Regional Consulting
DEPT : Service Management
LOCATION : SITA Limpopo
POSITION STATUS : 14 - Months - Fixed Term Contract (Internal & External)
Purpose of the job
To provide LAN and System support on IT Infrastructure, planning and design, including the implementation and maintenance of the network systems (LANs, LAN internetworking, and connections with the LAN environment). The incumbent will be responsible for the specialist identification and resolution of hardware and software problems and malfunctions on the LAN environment
Key Responsibility Areas
• To ensure incidents are effectively handled within SLAs.
• To provide LAN and desktop support to the client.
• To perform daily administrative tasks and provide feedback to Consultant: LAN Support and clients.
• To Provide applicable training and mentorship to LAN & desktop resources.
• To assist with new projects and execute on contracted Project deliverables.
• To provide technical advisory service to SITA customers.
Qualifications and Experience
Minimum: 3-year National Diploma/Degree in Computer Science, IT or equivalent.
Experience: 3 - 5 Years working experience in the respective field. 3 years’ experience in the provision of ICT solutions and services.
Technical Competencies Description
Knowledge of: Various Operating Systems Knowledge of Project Management Principles Knowledge of public sector business Knowledge of ITC Products and services Knowledge of industry best practices, eg ITIL, CoBIT the incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 02 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1913
RE ADVERT
REFERENCE NR : VAC00795/24 (RE 04)
JOB TITLE : Technical Consultant
JOB LEVEL : D3
SALARY : R 760 490 – R 1 140 736
REPORT TO : Lead Solution Architect
DIVISION : National and Regional Consulting Services
DEPARTMENT : Technical Consulting Services
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To provide technical consulting expertise across the organisation from strategic decision making down to the project implementation. Maintain in-depth knowledge of SITA client’s strategic business plans. To provide technical expertise in provision of innovative solutions and products to respond to government service delivery challenges. To contribute to projects that involve technical subject matter, technical methodologies, or other areas requiring understanding of complex systems.
Key Responsibility Area
Design, develop and maintain the Infrastructure (including networks) solutions for SITA clients. Prototyping of solutions. Design, develop and maintain an Application and Integration solutions for SITA clients. Design, develop and maintain the Infrastructure solutions for SITA clients and technology portfolio. Design, develop and maintain Information Security solutions for SITA clients that meet regulatory obligations and data protection requirements as well as align with the business and corporate security strategy. Project management of projects to meet service delivery. Provision of technical consulting expertise across the organisation from strategic decision making down to the project implementation.
Qualifications and Experience
Minimum: 3-year National Higher Diploma / Degree in Business, Computer Science, Information Systems, Technology and Engineering.
Experience: 7- 8 years practical experience in the ICT field in at least Architecture/Business analysis/System Analysis/ Application development /Information security/ Infrastructure (Hosting/Network)/ Data management. 4-5 years’ experience in the implementation of integrated solutions across multiple hardware and software platforms in a large corporate/public sector organisation; Driving the rapid implementation and adoption of new technologies, ideas and processes; Using modelling and analysis concepts to inform and illustrate proposed solutions; Engaging with clients and relevant stakeholders to determine project requirements by determining project scope, timelines and deliverables.
Technical Competencies Description
Knowledge of: FOSS (Free Open Source Software) Products; Infrastructure Concepts and Technologies; Application Development, Testing, Maintenance and Support; Hosting, Networks and Converged Communications; Data Management; User Support and Training; Integration and Implementation Methodologies; Cyber Security and ICT Standards; IT Quality Management, Strategies and Architectures; General ICT Procurement; MIOS (Minimum Interoperability Standards).
Technical competencies: Application Development; Architecture; Business Analysis; Business Writing; Customer Relationship Management; IT Project Management; and Network/Infrastructure Management.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Resilience; and Stress Management.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 02 October 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
- If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
- Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
- It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
- Only candidates who meet the requirements should apply.
- SITA reserves the right not to make an appointment.
- The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
- Correspondence will be entered to with shortlisted candidates only.
- CV`s from Recruitment Agencies will not be considered.
VACANCY - 1910
REFERENCE NR : VAC00770/25
JOB TITLE : Senior Manager: Commercial Audit Assurance Services
JOB LEVEL : D5
SALARY : R 1 035 817 – R 1 553 726
REPORT TO : Executive Internal Audit
DIVISION : Internal Audit
DEPARTMENT : Commercial Audit Assurance Services (CAAS
LOCATION : SITA Erasmuskloof, Pretoria
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
The incumbent will be responsible to conduct consulting assignments in the review of SITA strategic documents, give Supply Chain Management (SCM) Probity Audits and Revenue Assurance Services team advice and input, and set performance standards and guidelines for Internal Audit division to help improve the long-term efficiency and effectiveness of the division. Planning, Execution and Reporting of planned engagements as per the approved Internal Audit Plan to the Audit, Risk and Compliance Committee (ARCC) and Board, Planning, Execution and Reporting of Integrity Reviews on tenders above R10 million, including RFA’s and RFP’s to the Executive Bid Adjudication Committee (EBAC), Bid Procurement Committee (BPC) and the Board. Management of the Commercial Audit Assurance Services team (People Management). Development and the management of the budget (Financial Management) Management of clients and service providers (internal and external) together with committees (Stakeholder management). Ensure that all engagements are performed in line with applicable Internal Audit standards (IPPF), and also other applicable legislation (PFMA, NT, PPPFA, SCM Policy, Constitution, SITA Act etc). (Governance) Provide governance, risks and control services within the SCM environment.
Key Responsibility Area
Qualifications and Experience
Minimum: 3–4-year National Higher Diploma / National First Degree in Accounting and/or Internal Audit / NQF level 7 or a verified / certified alternative equivalent @ NQF Level 7 with the equivalent credits of a National Qualification.
Must be a member of Institute of Internal Audit of South Africa (IIASA) in good standing.
Experience: 8 – 9 years’ experience in an audit, SCM probity or integrity audit reviews and internal audit field of which 5 years should be at middle or senior management level. The incumbent will be required to engage with various stakeholders/role players and to travel nationally/internationally, as and when required and comply with IIA(SA) code of conduct. Added advantage, should have served Internal Audit Articles with IIASA or South African Institute Chartered Accountants articles with SAICA under a training office.
Technical Competencies Description
Understanding of various and relevant legislation: Knowledge of finance and accounting systems and practices; Professional Standards for the Practice of Internal Auditing; Internal Audit Principles; Project management; Policy Review; Risk Management; People management; Business advisory; Risk Based auditing; Analytical; SCM probity or integrity reviews ; Monitoring and Reporting; Auditing skills; Data analysis; Project management skills; Agile audit approach; Report writing skills; Facilitation and presentation skills. Personal Attributes: Agility, Innovation, Integrity, Collaboration, Customer Centricity, Empathy.
Technical competencies: Project/Programme Management; IT Risk Management; and Corporate Governance.
Leadership competencies: Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Planning and Organising; Creative Problem Solving; Managing People and Driving Performance; Decision-making; Responding to Change and Pressure.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Disciplined; Resilience; and Stress Management.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process.
1. Register using your ID and personal information.
2. Use received one-time pin to complete the registration.
3. Log in using your username and password.
4. Click on “Employment & Labour.
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs.
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour.
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 01 October 2024
Disclaimer
SITA is an Employment Equity employer, and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
VACANCY - 1910
REFERENCE NR : VAC00770/25
JOB TITLE : Senior Manager: Commercial Audit Assurance Services
JOB LEVEL : D5
SALARY : R 1 035 817 – R 1 553 726
REPORT TO : Executive Internal Audit
DIVISION : Internal Audit
DEPARTMENT : Commercial Audit Assurance Services (CAAS
LOCATION : SITA Erasmuskloof, Pretoria
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
The incumbent will be responsible to conduct consulting assignments in the review of SITA strategic documents, give Supply Chain Management (SCM) Probity Audits and Revenue Assurance Services team advice and input, and set performance standards and guidelines for Internal Audit division to help improve the long-term efficiency and effectiveness of the division. Planning, Execution and Reporting of planned engagements as per the approved Internal Audit Plan to the Audit, Risk and Compliance Committee (ARCC) and Board, Planning, Execution and Reporting of Integrity Reviews on tenders above R10 million, including RFA’s and RFP’s to the Executive Bid Adjudication Committee (EBAC), Bid Procurement Committee (BPC) and the Board. Management of the Commercial Audit Assurance Services team (People Management). Development and the management of the budget (Financial Management) Management of clients and service providers (internal and external) together with committees (Stakeholder management). Ensure that all engagements are performed in line with applicable Internal Audit standards (IPPF), and also other applicable legislation (PFMA, NT, PPPFA, SCM Policy, Constitution, SITA Act etc). (Governance) Provide governance, risks and control services within the SCM environment.
Key Responsibility Area
- Update the annual Internal Audit strategic documents, Strategic and detailed operational audit schedules/plans for SCM and Revenue Assurance Services (SCM& RAS), in accordance with the acceptable audit standards by conducting an enterprise wide risk assessment and within the stipulated timeframe so that an effective and efficient audit process exists to assist management and the board in achieving the strategic objectives.
- Assist in preparation of EXCO and the Audit, Risk and Compliance Committee factual audit reports on significant findings and recommendations, audit activities and progress against the annual audit plan in line with the audit cycles as approved by the Board/Audit Committee.
- Utilisation of the audit software / tools / resources to support / assist the Internal Audit function to perform their responsibilities / work the more effective and efficient.
- Manage relationships with Clients (with Auditees) and stakeholders through regular liaison and consultations with the objective of achieving improved client satisfaction.
- Ensure effective management of resources (i.e. budget/finances, asset) within the Unit.
- Ensure effective Human Capital Management (Leadership).
- Performance of Planned Engagements as per Internal Audit Plan and ad-hoc audit engagements.
- Performance of Integrity Reviews as per approved SCM Policy (CAAS Mandate) and managing of external auditors as per panel of external auditors RFA. All tenders above R10 million (RFA, RFP, RFQ, SS, SSP) and below on an ad-hoc basis reviewed by CAAS.
Qualifications and Experience
Minimum: 3–4-year National Higher Diploma / National First Degree in Accounting and/or Internal Audit / NQF level 7 or a verified / certified alternative equivalent @ NQF Level 7 with the equivalent credits of a National Qualification.
Must be a member of Institute of Internal Audit of South Africa (IIASA) in good standing.
Experience: 8 – 9 years’ experience in an audit, SCM probity or integrity audit reviews and internal audit field of which 5 years should be at middle or senior management level. The incumbent will be required to engage with various stakeholders/role players and to travel nationally/internationally, as and when required and comply with IIA(SA) code of conduct. Added advantage, should have served Internal Audit Articles with IIASA or South African Institute Chartered Accountants articles with SAICA under a training office.
Technical Competencies Description
Understanding of various and relevant legislation: Knowledge of finance and accounting systems and practices; Professional Standards for the Practice of Internal Auditing; Internal Audit Principles; Project management; Policy Review; Risk Management; People management; Business advisory; Risk Based auditing; Analytical; SCM probity or integrity reviews ; Monitoring and Reporting; Auditing skills; Data analysis; Project management skills; Agile audit approach; Report writing skills; Facilitation and presentation skills. Personal Attributes: Agility, Innovation, Integrity, Collaboration, Customer Centricity, Empathy.
Technical competencies: Project/Programme Management; IT Risk Management; and Corporate Governance.
Leadership competencies: Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Planning and Organising; Creative Problem Solving; Managing People and Driving Performance; Decision-making; Responding to Change and Pressure.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Disciplined; Resilience; and Stress Management.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process.
1. Register using your ID and personal information.
2. Use received one-time pin to complete the registration.
3. Log in using your username and password.
4. Click on “Employment & Labour.
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs.
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour.
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 01 October 2024
Disclaimer
SITA is an Employment Equity employer, and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
- If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
- Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
- It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
- Only candidates who meet the requirements should apply.
- SITA reserves the right not to make an appointment.
- The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
- Correspondence will be entered to with shortlisted candidates only.
- CV`s from Recruitment Agencies will not be considered.
VACANCY - 1919
REFERENCE NR : VAC00313
JOB TITLE : Consultant: EUC Infrastructure Implementation
JOB LEVEL : D2
SALARY : R 651 627 - R 977 440
REPORT TO : Senior Manager End User Computing
DIVISION : Service Management
DEPARTMENT : Information System Security
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
The Consultant Infrastructure Implementation Management is a senior role within End User Computing ensuring delivery on various service components within EUC such as Security Services, Backup Services, Service Management Services, Switch & Cabling Services and Infrastructure Implementation Services. Management of technical architecture design and solution team to ensure LAN design and solution implementation are successfully delivered and maintained. To maintain and gradually improve business aligned IT service quality through technical expertise in the evaluation, design, build and delivery of complex LAN Infrastructure solutions including LAN security architecture and solutions. Ensuring a high availability and delivery of the various services according to service level metrics. Management and execution of various Service Level Agreements and delivery of the various projects according to charters and plans.
Key Responsibility Area
• Manage the execution of EUC Infrastructure Implementation strategy and ensure consistent implementation of the Infrastructure Implementation operational plan, new IT solutions requests, standards, policies and processes across SITA.
• Implementation of business improvements and develop proposals for new solution.
• Ensure the provisioning of integrated End User Computing Services.
• Manage EUC critical areas for design, solution development.
• Management of project outputs.
• Human Resource Management.
Qualifications and Experience
Minimum: 3-Year Diploma/Degree in Computer Science, IT or related fields. Honours degree in Computer Science or IT NQF 8 will be added advantage. Prince 2/PMP/ Project Management Certifications will be added advantage
Experience: 6 - 7 years computer technology working experience in the respective field including the following: LAN Security skills ITIL.
Technical Competencies Description
Organizational Awareness: IT and Government Industry IT Products and Services An in-depth knowledge of: IT Services Operational Management System performance IT Service Management/Support service offerings Performance Management Contracts and Service Level agreements OPEX Management Stakeholder management A solid understanding of: Knowledge of hardware and software support for client system/solutions Mentoring and Coaching of Engineers/Technicians Management of Server & Storage related technologies Managing through evolving technologies Knowledge of Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems Project Management Understanding of Quality assurance standards.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1919
REFERENCE NR : VAC00313
JOB TITLE : Consultant: EUC Infrastructure Implementation
JOB LEVEL : D2
SALARY : R 651 627 - R 977 440
REPORT TO : Senior Manager End User Computing
DIVISION : Service Management
DEPARTMENT : Information System Security
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
The Consultant Infrastructure Implementation Management is a senior role within End User Computing ensuring delivery on various service components within EUC such as Security Services, Backup Services, Service Management Services, Switch & Cabling Services and Infrastructure Implementation Services. Management of technical architecture design and solution team to ensure LAN design and solution implementation are successfully delivered and maintained. To maintain and gradually improve business aligned IT service quality through technical expertise in the evaluation, design, build and delivery of complex LAN Infrastructure solutions including LAN security architecture and solutions. Ensuring a high availability and delivery of the various services according to service level metrics. Management and execution of various Service Level Agreements and delivery of the various projects according to charters and plans.
Key Responsibility Area
• Manage the execution of EUC Infrastructure Implementation strategy and ensure consistent implementation of the Infrastructure Implementation operational plan, new IT solutions requests, standards, policies and processes across SITA.
• Implementation of business improvements and develop proposals for new solution.
• Ensure the provisioning of integrated End User Computing Services.
• Manage EUC critical areas for design, solution development.
• Management of project outputs.
• Human Resource Management.
Qualifications and Experience
Minimum: 3-Year Diploma/Degree in Computer Science, IT or related fields. Honours degree in Computer Science or IT NQF 8 will be added advantage. Prince 2/PMP/ Project Management Certifications will be added advantage
Experience: 6 - 7 years computer technology working experience in the respective field including the following: LAN Security skills ITIL.
Technical Competencies Description
Organizational Awareness: IT and Government Industry IT Products and Services An in-depth knowledge of: IT Services Operational Management System performance IT Service Management/Support service offerings Performance Management Contracts and Service Level agreements OPEX Management Stakeholder management A solid understanding of: Knowledge of hardware and software support for client system/solutions Mentoring and Coaching of Engineers/Technicians Management of Server & Storage related technologies Managing through evolving technologies Knowledge of Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems Project Management Understanding of Quality assurance standards.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY – 1920
REFERENCE NR : VAC00952/24
JOB TITLE : Senior Specialist EUC Infrastructure Technology Life Cycle Management
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : Consultant: EUC Infrastructure Technology Life Cycle Management
DIVISION : Service Management
DEPT : SM: End User Computing
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
Manages and coordinate technical and functional integration for the improvement of infrastructure life cycle management process requirement for hardware and software.
Key Responsibility Areas
• Coordinate and maintain Hardware and Software Lifecycle.
• Enforce Policies and Compliance.
• Coordinate and maintain the roadmap Planning and Updates.
• Audit and Risk Management.
• Manage and maintain Internal and External Customer relations.
• Resource Management and Development.
Qualifications and Experience
Required Qualification: 3-year National Diploma / Degree in Computer Science or IT related field - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6.
Certification: ITSM, ARS, Incident/Problem/Change Management frameworks such as ITIL v3, TQM or ISO 9000:2000 will be added advantage.
Experience: 5 - 6 years practical experience in the Infrastructure Technology Life Cycle Management.
Technical Competencies Description
Change/Incident/Problem/Risk Management or Project Management experience Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM or ISO 9000:2000 (certification not required). Strong SQL skills to manage DB and scripts. Proven communication skills with multiple levels of an organization. Strong influencing and relationship management skills. Excellent ability to manage multiple high priority efforts/ competing priorities and flexibility to adjust to changing requirements, schedules and priorities. Management Skills. Communication Skills (written & verbal). Interpreting Data. Examining Data. Documenting Facts. Attention to Details. Business Writing Skills. Experience of Change Management Principles, methodologies and Tools. SLA Management Skills. SLA Reporting. Knowledge of Quality Management principles. Risk Management. LAN and desktop support environment. Cobit5, principles of Corporate Governance.
Other Special Requirements N/A.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
• Only candidates who meet the requirements should apply.
• SITA reserves a right not to make an appointment.
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking.
• Correspondence will be entered to with shortlisted candidates only.
• CV`s from Recruitment Agencies will not be considered.
VACANCY – 1920
REFERENCE NR : VAC00952/24
JOB TITLE : Senior Specialist EUC Infrastructure Technology Life Cycle Management
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : Consultant: EUC Infrastructure Technology Life Cycle Management
DIVISION : Service Management
DEPT : SM: End User Computing
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
Manages and coordinate technical and functional integration for the improvement of infrastructure life cycle management process requirement for hardware and software.
Key Responsibility Areas
• Coordinate and maintain Hardware and Software Lifecycle.
• Enforce Policies and Compliance.
• Coordinate and maintain the roadmap Planning and Updates.
• Audit and Risk Management.
• Manage and maintain Internal and External Customer relations.
• Resource Management and Development.
Qualifications and Experience
Required Qualification: 3-year National Diploma / Degree in Computer Science or IT related field - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6.
Certification: ITSM, ARS, Incident/Problem/Change Management frameworks such as ITIL v3, TQM or ISO 9000:2000 will be added advantage.
Experience: 5 - 6 years practical experience in the Infrastructure Technology Life Cycle Management.
Technical Competencies Description
Change/Incident/Problem/Risk Management or Project Management experience Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM or ISO 9000:2000 (certification not required). Strong SQL skills to manage DB and scripts. Proven communication skills with multiple levels of an organization. Strong influencing and relationship management skills. Excellent ability to manage multiple high priority efforts/ competing priorities and flexibility to adjust to changing requirements, schedules and priorities. Management Skills. Communication Skills (written & verbal). Interpreting Data. Examining Data. Documenting Facts. Attention to Details. Business Writing Skills. Experience of Change Management Principles, methodologies and Tools. SLA Management Skills. SLA Reporting. Knowledge of Quality Management principles. Risk Management. LAN and desktop support environment. Cobit5, principles of Corporate Governance.
Other Special Requirements N/A.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
• Only candidates who meet the requirements should apply.
• SITA reserves a right not to make an appointment.
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking.
• Correspondence will be entered to with shortlisted candidates only.
• CV`s from Recruitment Agencies will not be considered.
VACANCY - 1922
REFERENCE NR : VAC00844
JOB TITLE : Senior Manager: IT Infrastructure Services
JOB LEVEL : D5
SALARY : R 1 035 817 - R 1 553 726
REPORT TO : Provincial Manager
DIVISION : National & Regional Consulting
DEPARTMENT : Central Region KZN
LOCATION : SITA Pietermaritzburg
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
The role will be responsible for leading and managing hosting services and operations, including complete network services (WAN, LAN), Unified Messaging and Channel Enablement services. In line with the SITA structured approach, the position will also lead the implementation of unique, critical and transversal government solutions, ensuring the end-to-end availability of applications, uninterruptable business continuity in the clients environment and that contractual obligations for the provisioning of services are in place and met.
Key Responsibility Area
• Develop plans, policies and procedures for network, hosting, Unified Messaging and Channel Enablement services implementation strategies and ensure compliance with governance frameworks.
• Develop and oversee the maintenance plan for the hosting services in order to ensure technical performance, availability and stability or sustainability.
• Manage the Network (WAN & LAN) unified messaging and channel enablement services operations in the Province to ensure effective and efficient service delivery.
• Customer service: Manage organisational resources to resolve customer issues and to identify root causes while balancing the financial realities and strategic goals of the company.
• Financial and business management.
Qualifications and Experience
Minimum: 3-4 Year National Diploma / National First Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent
Certification: A relevant certification will be an added advantage
Experience: 8 -10 years’ experience in the IT Infrastructure field. Experience should include: minimum 5 years’ experience in a management/leadership level/role. Experience in managing analysis, design, development and support of complex enterprise IT infrastructure solutions. Experience in managing medium to complex IT projects and or services with multiple internal / external dependencies, management of application support, LAN/WAN support, desktop support, software maintenance and support, within the corporate/public sector.
Technical Competencies Description
Knowledge of ICT Charter Understanding of ICT Business Environment and Landscape Experience of Project Management Government’s Technical Operations Hosting Systems and Network Architecture Knowledge of ICT Infrastructure including Data Centre Management Demonstrated ability to execute results against strategy and meet critical deadlines. Experience of effective team-working skills; Formulating Technology Strategies and Architecture Develop strategic relationships Governance and risk management Vendor contract Management
Knowledge of various and relevant legislations Knowledge and experience in interpreting business process management Knowledge of ERP system implementation.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1922
REFERENCE NR : VAC00844
JOB TITLE : Senior Manager: IT Infrastructure Services
JOB LEVEL : D5
SALARY : R 1 035 817 - R 1 553 726
REPORT TO : Provincial Manager
DIVISION : National & Regional Consulting
DEPARTMENT : Central Region KZN
LOCATION : SITA Pietermaritzburg
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
The role will be responsible for leading and managing hosting services and operations, including complete network services (WAN, LAN), Unified Messaging and Channel Enablement services. In line with the SITA structured approach, the position will also lead the implementation of unique, critical and transversal government solutions, ensuring the end-to-end availability of applications, uninterruptable business continuity in the clients environment and that contractual obligations for the provisioning of services are in place and met.
Key Responsibility Area
• Develop plans, policies and procedures for network, hosting, Unified Messaging and Channel Enablement services implementation strategies and ensure compliance with governance frameworks.
• Develop and oversee the maintenance plan for the hosting services in order to ensure technical performance, availability and stability or sustainability.
• Manage the Network (WAN & LAN) unified messaging and channel enablement services operations in the Province to ensure effective and efficient service delivery.
• Customer service: Manage organisational resources to resolve customer issues and to identify root causes while balancing the financial realities and strategic goals of the company.
• Financial and business management.
Qualifications and Experience
Minimum: 3-4 Year National Diploma / National First Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent
Certification: A relevant certification will be an added advantage
Experience: 8 -10 years’ experience in the IT Infrastructure field. Experience should include: minimum 5 years’ experience in a management/leadership level/role. Experience in managing analysis, design, development and support of complex enterprise IT infrastructure solutions. Experience in managing medium to complex IT projects and or services with multiple internal / external dependencies, management of application support, LAN/WAN support, desktop support, software maintenance and support, within the corporate/public sector.
Technical Competencies Description
Knowledge of ICT Charter Understanding of ICT Business Environment and Landscape Experience of Project Management Government’s Technical Operations Hosting Systems and Network Architecture Knowledge of ICT Infrastructure including Data Centre Management Demonstrated ability to execute results against strategy and meet critical deadlines. Experience of effective team-working skills; Formulating Technology Strategies and Architecture Develop strategic relationships Governance and risk management Vendor contract Management
Knowledge of various and relevant legislations Knowledge and experience in interpreting business process management Knowledge of ERP system implementation.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
● If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
● Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
● It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
● Only candidates who meet the requirements should apply.
● SITA reserves the right not to make an appointment.
● The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
● Correspondence will be entered to with shortlisted candidates only.
● CV`s from Recruitment Agencies will not be considered.
VACANCY - 1915
RE ADVERT
REFERENCE NR : VAC00781/24 (RE 04)
JOB TITLE : Technical Consultant
JOB LEVEL : D3
SALARY : R 760 490 – R 1 140 736
REPORT TO : Lead Solution Architect
DIVISION : National and Regional Consulting Services
DEPARTMENT : Technical Consulting Services
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To provide technical consulting expertise across the organization from strategic decision making down to the pro- ject implementation. Maintain in-depth knowledge of SITA client’s strategic business plans. To provide technical expertise in provision of innovative solutions and products to respond to government service delivery challenges. To contribute to projects that involve technical subject matter, technical methodologies, or other areas requiring understanding of complex systems.
Key Responsibility Area
Design, develop and maintain the infrastructure (including networks) solutions for SITA clients. Prototyping of solutions. Design, develop and maintain an Application and Integration solutions for SITA clients. Design, develop and maintain the infrastructure solutions for SITA clients and technology portfolio. Design, develop and maintain Information Security solutions for SITA clients that meet regulatory obligations and data protection requirements as well as align with the business and corporate security strategy. Project management of projects to meet service delivery. Provision of technical consulting expertise across the organization from strategic decision making down to the project implementation.
Qualifications and Experience
Minimum: 3-year National Higher Diploma / Degree in Business, Computer Science, Information Systems, Technology and Engineering.
Experience: 7-8 years practical experience in the ICT field in at least Architecture/Business analysis/System Analysis/ Application development /Information security/ Infrastructure (Hosting/Network)/ Data management. 4- 5 years’ experience in the implementation of integrated solutions across multiple hardware and software platforms in a large corporate/public sector organization; Driving the rapid implementation and adoption of new technologies, ideas and processes; Using modelling and analysis concepts to inform and illustrate proposed solutions; Engaging with clients and relevant stakeholders to determine project requirements by determining project scope, timelines and deliverables.
Technical Competencies Description
Knowledge of: FOSS (Free Open-Source Software) Products; Infrastructure Concepts and Technologies; Application Development, Testing, Maintenance and Support; Hosting, Networks and Converged Communications; Data Management; User Support and Training; Integration and Implementation Methodologies; Cyber Security and ICT Standards; IT Quality Management, Strategies and Architectures; General ICT Procurement; MIOS (Minimum Interoperability Standards).
Technical competencies: Application Development; Architecture; Business Analysis; Business Writing; Customer Relationship Management; IT Project Management; and Network/Infrastructure Management.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Resilience; and Stress Management.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process.
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
CV`s sent to the above email addresses will not be considered
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
VACANCY - 1915
RE ADVERT
REFERENCE NR : VAC00781/24 (RE 04)
JOB TITLE : Technical Consultant
JOB LEVEL : D3
SALARY : R 760 490 – R 1 140 736
REPORT TO : Lead Solution Architect
DIVISION : National and Regional Consulting Services
DEPARTMENT : Technical Consulting Services
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To provide technical consulting expertise across the organization from strategic decision making down to the pro- ject implementation. Maintain in-depth knowledge of SITA client’s strategic business plans. To provide technical expertise in provision of innovative solutions and products to respond to government service delivery challenges. To contribute to projects that involve technical subject matter, technical methodologies, or other areas requiring understanding of complex systems.
Key Responsibility Area
Design, develop and maintain the infrastructure (including networks) solutions for SITA clients. Prototyping of solutions. Design, develop and maintain an Application and Integration solutions for SITA clients. Design, develop and maintain the infrastructure solutions for SITA clients and technology portfolio. Design, develop and maintain Information Security solutions for SITA clients that meet regulatory obligations and data protection requirements as well as align with the business and corporate security strategy. Project management of projects to meet service delivery. Provision of technical consulting expertise across the organization from strategic decision making down to the project implementation.
Qualifications and Experience
Minimum: 3-year National Higher Diploma / Degree in Business, Computer Science, Information Systems, Technology and Engineering.
Experience: 7-8 years practical experience in the ICT field in at least Architecture/Business analysis/System Analysis/ Application development /Information security/ Infrastructure (Hosting/Network)/ Data management. 4- 5 years’ experience in the implementation of integrated solutions across multiple hardware and software platforms in a large corporate/public sector organization; Driving the rapid implementation and adoption of new technologies, ideas and processes; Using modelling and analysis concepts to inform and illustrate proposed solutions; Engaging with clients and relevant stakeholders to determine project requirements by determining project scope, timelines and deliverables.
Technical Competencies Description
Knowledge of: FOSS (Free Open-Source Software) Products; Infrastructure Concepts and Technologies; Application Development, Testing, Maintenance and Support; Hosting, Networks and Converged Communications; Data Management; User Support and Training; Integration and Implementation Methodologies; Cyber Security and ICT Standards; IT Quality Management, Strategies and Architectures; General ICT Procurement; MIOS (Minimum Interoperability Standards).
Technical competencies: Application Development; Architecture; Business Analysis; Business Writing; Customer Relationship Management; IT Project Management; and Network/Infrastructure Management.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Resilience; and Stress Management.
Other Special Requirements N/A
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process.
- Register using your ID and personal information.
- Use received one-time pin to complete the registration.
- Log in using your username and password.
- Click on “Employment & Labour.
- Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs.
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
- Click on “Employment & Labour.
- Click on “Recruitment Citizen”
- Login using your username and password
- Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
CV`s sent to the above email addresses will not be considered
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on the Employment Equity Plan. Correspondence will be limited to shortlisted candidates only. Preference will be given to members of designated groups.
- If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
- Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
- It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
- Only candidates who meet the requirements should apply.
- SITA reserves the right not to make an appointment.
- The appointment is subject to getting a positive security clearance, the signing of a balance scorecard contract, verification of the applicants’ documents (Qualifications), and reference checking.
- Correspondence will be entered to with shortlisted candidates only.
- CV`s from Recruitment Agencies will not be considered.
VACANCY - 1924
REFERENCE NR : VAC00835/25 & VAC00836/25
JOB TITLE : Junior Infrastructure Provisioning X2
JOB LEVEL : C1
SALARY : R 257 888 – R 386 832
REPORT TO : Consultant: Infrastructure Provisioning
DIVISION : IT Infrastructure Services
DEPT : Networks: WAN Provisioning
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
Provide administrative support function by ensuring effective and efficient request status tracking, and coordinating fulfilment of service requests to maintain high level of satisfactory by the stakeholders.
Key Responsibility Areas
Request Logging and Validation. Request documentation. Request Status Tracking. Service Level Targets. Plan and schedule. Post Implementation.
Qualifications and Experience
Minimum: 1 - 2-year National Higher Certificate in Business Management or Office Administration / NQF level 5. ITIL Foundation will be an added advantage.
Experience: 1 – 2 years’ experience in Request management/ Incident coordination/Contract management/Finance management/Office administration/Inventory management field in a corporate/public sector organization.
Technical Competencies Description
Knowledge of: Computer literacy Numerical PFMA SITA business processes ERP ITSM/ARS Computer based knowledge and experience WAN and LAN knowledge and experience Financial systems Project registration on ERP systems Change Control Management SLA Management Contract Management Performance Management Proficiency with telecommunications hardware and carrier technologies. Personal Attributes / Behaviours: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy.
Technical competencies: Network/Infrastructure Management.
Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Continuous Learning; Disciplined Resilience; and Stress Management.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
VACANCY - 1924
REFERENCE NR : VAC00835/25 & VAC00836/25
JOB TITLE : Junior Infrastructure Provisioning X2
JOB LEVEL : C1
SALARY : R 257 888 – R 386 832
REPORT TO : Consultant: Infrastructure Provisioning
DIVISION : IT Infrastructure Services
DEPT : Networks: WAN Provisioning
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
Provide administrative support function by ensuring effective and efficient request status tracking, and coordinating fulfilment of service requests to maintain high level of satisfactory by the stakeholders.
Key Responsibility Areas
Request Logging and Validation. Request documentation. Request Status Tracking. Service Level Targets. Plan and schedule. Post Implementation.
Qualifications and Experience
Minimum: 1 - 2-year National Higher Certificate in Business Management or Office Administration / NQF level 5. ITIL Foundation will be an added advantage.
Experience: 1 – 2 years’ experience in Request management/ Incident coordination/Contract management/Finance management/Office administration/Inventory management field in a corporate/public sector organization.
Technical Competencies Description
Knowledge of: Computer literacy Numerical PFMA SITA business processes ERP ITSM/ARS Computer based knowledge and experience WAN and LAN knowledge and experience Financial systems Project registration on ERP systems Change Control Management SLA Management Contract Management Performance Management Proficiency with telecommunications hardware and carrier technologies. Personal Attributes / Behaviours: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy.
Technical competencies: Network/Infrastructure Management.
Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Continuous Learning; Disciplined Resilience; and Stress Management.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
- Register using your ID and personal information;
- Use received one-time pin to complete the registration;
- Log in using your username and password;
- Click on “Employment & Labour;
- Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
- Click on “Employment & Labour;
- Click on “Recruitment Citizen”
- Login using your username and password
- Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
- If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
- Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
- It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
- Only candidates who meet the requirements should apply.
- SITA reserves a right not to make an appointment.
- Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicant’s documents (Qualifications), and reference checking.
- Correspondence will be entered to with shortlisted candidates only.
- CV`s from Recruitment Agencies will not be considered.
VACANCY - 1925
REFERENCE NR : VAC00782/25
JOB TITLE : Specialist: Frameworks and Contracts
JOB LEVEL : C5
SALARY : R 478 420 – R 717 630
REPORT TO : Senior Manager: Frameworks and Contracts
DIVISION : Supply Chain Management
DEPT : Contract Management: Framework Contracts
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
Implement strategic sourcing strategies in Framework Agreements with emphasis on leveraging economies of scale whilst managing total costs of ownership to achieve cost, operational and transformational objectives, within prescribed governance frameworks.
Key Responsibility Areas
- Implement commodity sourcing strategies, processes and administration activities for Framework Agreements in order to deliver fast and efficient tender turnaround times as well as achieve business operational efficiencies
- Coordinate the complete bid process including negotiation and supplier selection processes so as to enhance defined value propositions for Framework Agreements.
- Maintain customer/ supplier/internal stakeholder relationships to ensure supply chain stability, monitor and drive governance contract compliance and performance.
- Assist sourcing manager in the management of resources (i.e. budget/finances, assets and human capital) within the section to ensure efficient operations.
- Assist in the execution of strategies for the promotion of the Procurement transformation agenda (B BBEE, SMME, Local content, Black equity/ownership, industrialisation/manufacturing skills development, black youth, people living with disabilities, and black women) in order to develop the indigenous ICT sector and related industries.
Qualifications and Experience
Minimum: 3-year Diploma / Degree in a relevant discipline / NQF level 6.
Experience: 4 – 5 years’ experience applicable to the specified discipline Understand the basic theoretical reasoning and detailed practical applications behind the process or system.
Technical Competencies Description
Knowledge of: Procurement and supply chain best practices SCM/Procurement processes and procedures Understanding of ICT commodities would be an added advantage Supply market research Commodity sourcing methodologies Data and spend analysis Implementation of sourcing strategies and processes Fact based Negotiations strategy implementation. Financial management and cost analysis Supply Chain analysis Risk management Legal aspects for Procurement Supplier relationship management Implementation of commercial value propositions Computer literacy Experience in Oracle ERP Systems, Database management systems, procure to pay processes and e Procurement/e Tendering will be an added advantage.
Skills: Business Writing; Supply Chain Management; Customer Experience; Honesty, Integrity and Fairness; Planning and Organising; Creative Problem Solving; and Decision-making.
Interpersonal/behavioural competencies: Active listening; Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; and Stress Management.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs
For queries/support contact eRecruitmentSupport@sita.co.za
CV`s sent to the above email addresses will not be considered.
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
- If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
- Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
- It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
- Only candidates who meet the requirements should apply.
- SITA reserves a right not to make an appointment.
- Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications), and reference checking.
- Correspondence will be entered to with shortlisted candidates only.
- CV`s from Recruitment Agencies will not be considered.
VACANCY - 1918
REFERENCE NR : VAC00823/25
JOB TITLE : Senior Specialist EUC Switch and WI-FI LAN Engineer
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : EUC Lead Consultant
DIVISION : Service Management
DEPT : SM: End User Computing
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)
Purpose of the job
To provide technical consultation and support to procedures and standards for new or existing solutions. Coordinate the evaluation, testing and integration testing of hardware and software and commissioning of distributed LAN/WAN items and services. To leading a variety of engineering activities including the troubleshooting, design, deployment and support of networking solutions. In this role you will combine your skills of routing & switching and Nexus switches with emerging networking technologies
Key Responsibility Areas
• Design new IT solutions.
• Coordinate Business Improvement initiatives and solutions.
• Provide Advanced Technical support solution designs
• Provide URS, Assessments and Proposals for new solutions, hardware and software.
• Identify and implement IT and security related risks.
• Quality Assurance.
• Provide technical advisory service on technology and related IT infrastructure.
Qualifications and Experience
Required Qualification: 3 years Diploma/Degree in Computer Science, IT - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6 and relevant ICT related certifications (CCNP Routing and Switching, CCNA Wireless, HCNA or HWNA).
Certification: Relevant ICT related certifications (ITIL, CCIE or HCIE) will be an added advantage.
Experience: 5 –6 years’ experience in Wide Area Network (WAN), Local Area Network (LAN) Troubleshooting Technology, Network topology, Network Design, Application Layer and routing protocols. Proficiency Routing and switching technologies and protocols, Nexus Switches, Wireless technology, Network Operating Systems, Project Management ITIL, fault, configuration, accounting performance and security management.
Technical Competencies Description
Knowledge in Troubleshooting, Plan, implement and document solutions in a complex network environment in support of new and existing technology architectures. Work with other LAN/WAN teams such as server administrators and security to resolve customer network issues. Understanding of concepts: TCP/IP, VPN, MPLS, ISIS and/or OSPF, BGP Understanding of Nexus Switches: N5K and N7K. Knowledgeable in Wireless: Controllers, Access Points and Radius Servers. To develop state of the art solutions which are technically sound. Knowledge of define, implement and document operational processes and procedures, with periodic review for efficiency and improvement Support complex projects from inception to completion. Work collaboratively with customers and technology teams to ensure high quality of solution delivery. Encourage best practice and knowledge sharing with partners and cross-functional groups Provide recommendations as they pertain to improvements in support/development initiatives and facilitate implementation with partners and cross-functional groups within the Business. Participate in high level technical solution definition and design during the implementation phase with the goal of providing reliable, stable and operationally sound applications that meet the Business requirements. Ability to understand and translate business requirements into technical specifications. Provide level 2 and level 3 support to internal staff and top customer. Perform other duties as deemed necessary and assigned by management Strong interpersonal skills and problem-solving abilities Participate in 24x7 on-call rotation supporting systems to meet SLAs. Knowledge of hardware and software support for client system/solutions, Understanding of Server Support solutions. System performance and security indicators. Knowledge of design principles and practices. Knowledge of computing and information technology strategic plans, procedures programs and schedules for computer services, network communications, and management information services. Understanding of telephonic support process. Understanding of Call Centre/ Help desk operations and practices. Knowledge of Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications. Understanding of Call lifecycle. Understanding of Quality assurance standards Various and relevant legislations. State Information Technology Act. Company’s Act. 1 King Code III. Financial legislation: Public Finance Management Act (PFMA), Treasury Regulations, Tax Laws.
Other Special Requirements
N/A.
How to apply
To apply please log onto the e-Government Portal: www.eservices.gov.za and follow the following process;
1. Register using your ID and personal information;
2. Use received one-time pin to complete the registration;
3. Log in using your username and password;
4. Click on “Employment & Labour;
5. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs;
Or, if candidate has registered on eservices portal, access www.eservices.gov.za, then follow the below steps:
1. Click on “Employment & Labour;
2. Click on “Recruitment Citizen”
3. Login using your username and password
4. Click on “Recruitment Citizen” to create profile, update profile, browse and apply for jobs For queries/support contact egovsupport@sita.co.za OR call 080 1414 882
CV`s sent to the above email addresses will not be considered.
Closing Date: 27 September 2024
Disclaimer
SITA is an Employment Equity employer and this position will be filled based on Employment Equity Plan. Correspondence will be limited to short listed candidates only. Preference will be given to members of designated groups.
• If you do not hear from us within two months of the closing date, please regard your application as unsuccessful.
• Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for.
• It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA).
• Only candidates who meet the requirements should apply.
• SITA reserves a right not to make an appointment.
• Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants’ documents (Qualifications), and reference checking.
• Correspondence will be entered to with shortlisted candidates only.
• CV`s from Recruitment Agencies will not be considered.