STATE INFORMATION TECHNOLOGY AGENCY (SITA) - EXECUTIVE IT SERVICE MANAGEMENT

 
Qualifications and Experience
 
Minimum Qualifications: Degree in Computer Science / Engineering / equivalent and a relevant honours degree; MBA will serve as an added advantage.
 
Experience:
12+ years of professional experience in a technical role in IT service management (ICT service delivery management, ICT security, product and service Life-Cycle Management, Packaging, Costing and Pricing ICT Services, etc.) in an ICT organization plus 3+ years working experience at an Executive Management level.
 
The experience should include:
5+ years in senior technical operations management in one or more of the following:
 Experience with ICT Services; (Hosting - Cloud, Mainframe and traditional, Networks, LAN & Desktop, Application Development, Maintenance and Support.
 Experience with Packaging, Costing and Pricing ICT Services
 Experience in developing and implementing IT service delivery and operating models.
 Combination of risk management and ICT Security
 Experience in product and service Life-Cycle Management
 Experience in ICT Services management
 Experience of leading in an agile environment with understanding of agile principles and proven track record in their application.
 Experience in managing, monitoring and reviewing complex operational service delivery and a programme of ICT projects and developments.
 Ability to work with key vendor partners on shaping the product direction in support of both business and technology needs while ensuring a robust and cost-effective computing environment.
 
Technical Competencies Description
Knowledge of: WAN and LAN infrastructure; LAN & Desktop based Security solutions and devices; Messaging services; Data management backup principles; IT and Government Industry; IT Products and Services; ICT technologies, legislation, policies and procedures; PFMA and government procurement procedures; Security best practices, principles, and common security frameworks; Digital industry; Outstanding Risk management; Strategic policy formulation and implementation; Performance management and monitoring.
 
Skills: Financial management; Contract negotiation procedures; Stakeholder management; Vendor management;
Interpersonal skills; Excellent management skills with the ability to create a positive, collaborative work climate;
Managing teams, coaching and mentoring individuals; Strong problem solving skills.
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How to apply
 
Kindly forward your CV to: Sophia.recruitment@sita.co.za stating the position applying for and the relevant reference number
 
Closing Date: 23 April 2020
 
Disclaimer
SITA is an Employment Equity employer and these positions will be filled based on Employment Equity Plan.
Preference will be given to members of designated groups.
 If you do not hear from us within two months of the closing date, please regard your application as unsuccessful;
 Applications received after the closing date will not be considered. Please clearly indicate the reference number of the position you are applying for;
 It is the applicant`s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA);
 Only candidates who meet the requirements should apply;
 SITA reserves the right not to make an appointment;
 Appointment is subject to getting a positive security clearance, the signing of a balance score card contract, verification of the applicants documents (Qualifications) and reference checking.
 Correspondence will be entered to with shortlisted candidates only; and
 Applications from Recruitment Agencies will not be considered.