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SOUTH AFRICAN WEATHER SERVICE (SAWS) - MANAGER: ICT
SOUTH AFRICAN WEATHER SERVICE (SAWS)
Private Bag X097, Pretoria, 0001 • Tel: + 27 (0) 12 367 6000 • www.weathersa.co.za • USSD: *120*7297#
The South African Weather Service (SAWS) is a Section 3(a) public entity under the Ministry of Environment, Forestry and Fisheries (DEFF) and is governed by a Board. The organisation is an authoritative voice for weather and climate related services in South Africa and is a member of the World Meteorological Organisation (WMO) to fulfil a range of international obligations of the government. South African Weather Service (SAWS) strives to be a Weather and Climate Centre of Excellence providing innovative solutions to ensure a weather-smart region, sustainable development and economic growth.
The South African Weather Service (SAWS) is therefore seeking to appoint an efficient and enthusiastic person to undertake the role of:
MANAGER: ICT
Salary total package: Salary: Negotiable
Centre: Centurion
(Ref. WS04/032021)
Job summary:
To plan and manage the Information and Communication Technology (ICT) infrastructure and production environment in support of business objectives and ongoing operations within the South African Weather Service (SAWS).
Key Performance Areas:
• Hands on experience in ICT server, storage, and network solutions.
• Experience in Infrastructure Architecture design and documentation.
• Experience in infrastructure policies and Standard operating (SOP) for the infrastructure environment.
• Experience in Capacity planning for the hosting of ICT infrastructure.
• Oversee the planning, maintenance and support of the SAWS ICT infrastructure, including servers, high performance computer (HPC), storage, archiving, end-user equipment, software applications, communication networks and telephony system.
• Define and oversee technical specifications for all ICT solutions.
• Define and oversee ICT operations Strategy, Risk management, infrastructure strategy and ICT Security.
• Monitor the performance and availability of the ICT infrastructure.
• Oversee the planning and maintenance of the Data Centre, including the power backup (UPS, Diesel generator), air conditioner and fire suppression system.
• Oversee the ICT service desk (helpdesk) activities to ensure optimal support and best practice in line with ITIL service management principles.
• Ensure the resolution of incidents, problems, changes and service requests as per the agreed service levels with internal and external customers.
• Documentation of key processes and systems (networks, telephony, servers, etc.)
• Recommend strategies, policies and procedures to improve ICT operations.
• Assist with internal and external audits and implementing corrective measures from audit findings.
• Experience in ICT Governance, risk and ICT compliance.
• Development of disaster recovery plans and backup procedures for all critical ICT infrastructure and applications to ensure business continuity.
• Prepare the annual budget for ICT operations, analyzing variances and initiating corrective measures.
• Monitor and measure the performance of employees through quarterly assessments.
• Provide monthly reports on the performance of ICT systems and related activities to the Senior Manager.
Qualification and Minimum Requirements:
• Degree in Information Technology (IT) (NQF 7) or equivalent.
• ITIL/COBIT/TOGAF certifications will be an added advantage.
• A minimum 3 years supervisory/leadership/management in ICT Operations Management
• A minimum of 10 years’ working experience in the ICT Infrastructure Operations Environment
• A valid code 08 driver’s licence with own transport is essential.
• High level security clearance
• No International travel restrictions
Required Competencies:
Technical
• People Management
• Incident Management
• Business Continuity Management
• Change Management
• Systems Management
Behavioural
• Problem Solving
• Technical
• Deadline Driven
• Analytical
• Self-Starter
• Ensure the resolution of incidents, problems, changes and service requests as per the agreed service levels with internal and external customers.
• Documentation of key processes and systems (networks, telephony, servers, etc.)
• Recommend strategies, policies and procedures to improve ICT operations.
• Assist with internal and external audits and implementing corrective measures from audit findings.
• Experience in ICT Governance, risk and ICT compliance.
• Development of disaster recovery plans and backup procedures for all critical ICT infrastructure and applications to ensure business continuity.
• Prepare the annual budget for ICT operations, analyzing variances and initiating corrective measures.
• Monitor and measure the performance of employees through quarterly assessments.
• Provide monthly reports on the performance of ICT systems and related activities to the Senior Manager.
Qualification and Minimum Requirements:
• Degree in Information Technology (IT) (NQF 7) or equivalent.
• ITIL/COBIT/TOGAF certifications will be an added advantage.
• A minimum 3 years supervisory/leadership/management in ICT Operations Management
• A minimum of 10 years’ working experience in the ICT Infrastructure Operations Environment
• A valid code 08 driver’s licence with own transport is essential.
• High level security clearance
• No International travel restrictions
Required Competencies:
Technical
• People Management
• Incident Management
• Business Continuity Management
• Change Management
• Systems Management
Behavioural
• Problem Solving
• Technical
• Deadline Driven
• Analytical
• Self-Starter
Please Note:
Enquiries for the above-mentioned positions must be directed to: Ms. Thembisa Bixa , at Tel. (012) 367 6062.
Complete the E1 form (can be downloaded on www.weathersa.co.za) and forward your application (Comprehensive CV with copies of qualifications) stating the name of the position & the reference number to recruitment3@weathersa.co.za.
No faxed or posted applications will be accepted.
Closing Date: 23 March 2021
Note: Recruitment Agency applicant submissions will not be considered
Preference will be given to People living with disabilities in line with SAWS EE targets.
This is an EE position and preference will be given to females, Africans, Indians and Coloureds (AIC).
Correspondence will be limited to short listed candidates only.
Candidates who have not been contacted within 3 months after the closing date of this advertisement, please accept that your application was unsuccessful. The organisation reserves the right not to fill this position.
South African Weather Service is an equal opportunity employer.
Record Reference: HCM-ADVERT-SNRTECH2021