SOUTH AFRICAN TOURISM VACANCIES

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GENERAL MANAGER: MICE SALES
 
A role exists in the South African National Convention Bureau (SANCB) for a General Manager: MICE (Meetings, Incentives, Conventions and Exhibitions) Sales exists at our Head Office in Sandton, reporting to the Chief Convention Bureau Officer. We invite applications from talented individuals who possess the required skills and experience. 
 
KEY PERFORMANCE AREAS 
Strategy Development and Implementation 

• Develop a Meetings, Incentives, and Conventions sales strategy and plan, including key performance measures, budget, activity plan, goals, and objectives. 
• To direct and develop SANCB's bidding policies, sales toolkits, lead and bid support processes. To ensure systems and procedures are in place to effectively assist in bidding for and securing MICE (meetings, incentives, conventions, and exhibitions) events for South Africa. 
• Oversee and direct the development of sales procedures to ensure effective and professional business practices and their implementation. 
• Assign projects, tasks, and bid accounts to sales team members. 
• Represent SANCB at key MICE tradeshows and sales activities. 
• Oversee and direct the SANCB's bid support efforts, including direct engagement with high-priority bids. This may entail strategy development, bid presentations, negotiations with prospective clients, lobbying and promotion, senior government & industry liaison, and site inspections. 
• Oversee and direct the development of a national CRM project for MICE. 
• Conduct regular meetings with department staff to review sales performance, project status, and plans for upcoming sales activities. 
• Develop and maintain close working relationships with leaders of South Africa’s MICE industry, internal departments, and government agencies. 
• Provide leadership and support for other business event-related activities as directed by the Chief Convention Bureau Officer. 
• Liaise with the Hosted Buyer Programme staff on the buyers’ programme for Meetings Africa. 
• Manage and direct SANCB’s participation at Meetings Africa. 

 
Monitoring and Evaluation of Sales Strategy Implementation to inform sales tactics 

• To oversee the coordination with SA Tourism’s country offices to ensure the efficient and proactive implementation of the MICE sales strategy. 
• Direct SANCB’s Business Development activities, including lead development, account research, bid site inspections, subvention programmes, and national bid-offs. 
• Oversee and direct SANCB’s lead development, sales support services, and the coordination of global sales platforms. 
• Direct and instigate changes to strategies and tactics with the sales team to meet set goals and objectives. 

 
Financial and Budget Management 

• Manage the SANCB’s sales and bidding fund budget and adhere to PFMA regulations and work within Budgetary constraints 
• Manage the contractual rights and obligations of the organisation versus service providers 
• Budget management for all the SANCB’s international and local sales projects. 
• Manage the SANCB’s budgetary motivations for the unit’s budget. 
• Manage the SANCB’s procurement processes for sales and bidding activities. 
• Ensure allocated budget is spent in line with the allocated funds for the financial year, in line with the planned outcome and deliverables. 
• Member of tender evaluation committee for SA Tourism 

 
Reporting on the implementation of the strategy 

• Manage the NCB’s sales status meetings 
• Manage weekly status meetings with agencies and liaise regarding projects 
• Prepare, review, and submit status reports 
• Ensure performance against contractual obligations 
• Technical knowledge of contractual rights and limitations 
• To consistently review and report on SANCB's sales performance against set goals and objectives. 
• To manage the process of reporting against performance objectives. 
• Prepare, review, and submit regular status reports. 

 
MINIMUM REQUIREMENTS: 

• Bachelor's Degree: Marketing, Business Management, or other related field 
• 6 - 8 years’ work experience in Marketing, Business management, or a similar environment, of which 3 years should be in a management role. 
• Experience in monitoring, managing, and reporting on organisational performance 
• Knowledge of international business events, trends, economic factors, and trade relations
• Experience in government operations is required 
• Excellent understanding of marketing principles, especially in business events. 

 
KNOWLEDGE AND UNDERSTANDING OF: 

• Government priorities and imperatives. 
• Business Events/Tourism Management 
• Legislation and regulations that govern the Public Service 
• Relevant legislation and regulatory requirements, namely PFMA, Treasury Regulations, and
• Frameworks for performance information and strategic plans 
• Communications and information management legislative requirements. 

 
COMPETENCIES:

• Good strategic management skills 
• People management 
• Superior interpersonal skills, persuasive and influential 
• Ability to work and negotiate with people at various levels of seniority 
• Highly presentable with excellent business acumen 

 
 
Visit us @ www.southafrica.net
 
Detailed CV be sent to : ncb@southafrica.net
 
Closing date : 30 September 2025 
 
South African Tourism is an equal opportunity employer. Applications from persons living with disabilities are encouraged. 
Should you not have heard from us within two weeks after submitting your application, kindly consider your application unsuccessful. 
No late applications will be accepted.
 
 
 
 
 
 

 
 
 
 
 
 
GENERAL MANAGER – ICT
 
An exciting opportunity exists at our Head Office in Sandton, to join our Digital Technology business unit as GM: ICT reporting to the Chief Operations Officer. We invite applications from individuals who possess the required skills and experience. 
 
Purpose of the Role 
To provide technical leadership and create business value by delivering technology-related systems and services that increase operational efficiencies.
 
Key Performance Areas: 
Technical Leadership & Business Partnering 

• Oversee that the IT department supports the business continuity of SA Tourism through ICT infrastructure solutions and related environments, 
• Oversee the management of ICT infrastructure assets for continual business functioning.
• Oversee the management of ICT procurement, upgrades, cascades, refreshments and ICT asset decommissions processes. For continual business functioning. 
• Monitor the delivery of good quality services or solutions as per the existing SLAs. 
• Oversee management of supplier or service provider service performance as per adherence to service management principles. 
• Oversee management of network systems as per IT/ Cybersecurity. 
• Engage with the Head of Corporate Services and other business unit heads to provide technical leadership role in general and the strategic ICT management processes. 
• Establish and maintain strategic relationships with key external stakeholders to promote the South African brand through technological collaboration or partnerships as per tourism ecosystem. 
• Engage with key internal stakeholders to promote the South African brand through Provide ICT services to improve operational efficiency through engagement with internal stakeholders such as: 
  • Manager: Digital Channels 
  • General Managers in Brand & Marketing, Finance, HC, RGM’s, Heads of business operations (including Hub Heads). 

 
Provide oversight to the ICT enablement requirements 

• Achieve and monitor ICT service delivery performance and conformance to relevant internal and external policies, frameworks, laws, regulations, standards and practices. 
• Create benefit realization through ICT enablement while ensuring business and ICT strategic alignment. 
• Oversee management of processes to ensure alignment of ICT to Business for the attainment of the strategic objectives of Business. 

 
ICT Governance and Risk Management 

• Oversee delivery of ICT services through adherence to ICT governance requirements and management of ICT-related risks. 
• Take an interest in the Corporate Governance of ICT to the extent necessary to ensure that a properly established and functioning Corporate Governance of ICT system is in place in the department to leverage ICT as a business enabler. 

 
Oversight & Management of Systems Architecture 

• Provide oversight on Project Manage for the Design and Deployment of ICT (systems, architecture) Solutions. 
• Provide oversight and management of the service providers providing ICT services and products/solutions. 
• Oversee the development of frameworks for key policies and processes within the ICT business unit, linked to the organisational business plan. 
• Oversee IT infrastructure support for operational integration across the various business units, inclusive of delivery and reporting. 
• Implement measures that ensure ICT compliance and system usage responsibility and accountability across the entire organisation. 
• Oversee a need to develop a new / update the existing Systems Architecture. 
• Oversee the development of the Systems Architecture (Application Architecture, Technology Architecture and Data Architecture) for approval. 
• Approve and Publish Systems Architecture 

 
People Management 

• Manage and evaluate business unit performance against set target, KPIs and metrics. 
• Define, cascade and monitor business unit staff performance objectives. 
• Manage the performance of employees in accordance with organisational policy. 
• Staff skills development. 
• Interface with business units to understand strategic and functional business needs and monitor and measure the services provided by the ICT business unit team members. 
• Communicate and engages employees on strategic directions and decisions taken for by the business. 
• Motivate team members and create a culture of high performance. 
• Manage employee related matters within the business unit. 
• Within delegated authorisations, provide approvals or recommendations on provision and implementation of ICT-related services and solutions. 

 
Business Unit Resource Management 

• Develop, manage and monitor the execution of business unit operational plan against set targets and KPIs. 
• Conduct budgetary planning for the business unit and account for spend on key ICT initiatives. 
• Ensure sufficient capacity and information is provided to staff within the business unit to achieve set performance objectives. 
• Ensure ICT resourcing is aligned to business requirements and resource accordingly. 

 
Qualifications and Experience 

• A Bachelor Degree/Diploma in Information Technology. 
• Post Graduate or Master’s degree in Information Technology/Computer Science and/or a qualification in Project Management will be an added advantage. 
• +10 years ICT experience, of which at least 5 years should be in management position. 
• Experience of management of suppliers and partners and operation under public sector procurement processes. 
• Previous experience in managing ICT department / function is essential 
• Experience of managing budgets. 
• Experience of development of or contribution to ICT strategies. 
• Experience in project management 

 
Professional Certification and Membership 

• Relevant Professional registration will be an added advantage. 

 
Knowledge and understanding of: 

• ICT service management principles Knowledge of relevant legislation and regulatory requirements i.e. PFMA, Treasury Regulations and Frameworks on performance information and strategic plans as well as government priorities and imperatives. 
• Knowledge of the King Principles. 

 
 
Skills and Competency Requirements: 

• Ability to plan, prioritise and time manage activities. 
• Superior verbal and written communication skills. Fluency in English, additional languages an advantage. 

 
 
Visit us @ www.southafrica.net
 
Please send your detailed CV to : hr@southafrica.net
 
Closing date : 30 September 2025 
No late applications will be accepted. 
 
Should you not hear from us within two (2) weeks after closing date, kindly consider your application unsuccessful.
 
 
 
 
 
 

​DRIVER / MESSENGER
 
The following vacancy exists for a Driver in the Facilities and Fleet Unit, reporting to the Facilities and Fleet Manager at the Head Office in Sandton. If you possess the required skills and experience we invite you to apply. 
 
PURPOSE OF THE JOB 
Responsible for handling effective and safe logistics for people, business documentation, postal mail, materials, and goods as per business requirements. 
 
KEY OUTPUTS 
Perform Deliveries/Collections, and drive staff 

• Transport Board Members, Executives, Staff, and SA Tourism guests for work-related purposes including meetings and events, to/from Gautrain station, airport and/or hotel accommodation. Effectively and safely collect, deliver, and transport mail, documents, materials, and goods as required within the area of accountability. 
• Maintain messenger records of daily visits in the log book and file all signed-off delivery/collection, or Driver request forms. 
• Handle routine and ad-hoc administrative tasks relevant to the execution of the function. 
• Maintain the filing system for request forms 100% correctly. All documents are to be available upon request. 
• Assist in office duties like filing, copying, and printing of documents. 
• Daily record of fuel cards purchases, toll-gates and other vehicle documents. 
• Carry out handyman duties according to specification (minor building wear-and-tear maintenance) 
• Movement of furniture or brand & marketing equipment as required – upon request. 
• Contribute towards Health and Safety around the building. 
• Assist with Asset Verification. 
• Collect work-related parcels ensuring they are handed to the correct recipient at SA Tourism. 
• Collection of in-house vending machine consumables, record purchases and submit proof to Finance. 

 
Messenger Duties 
Administration
Handyman Duties 

• Assist the business with documents binding, distribution and/or delivery to meeting venue. 
• Distribute traffic infringement notices and documents received via mail. 
• Grade 12 or equivalent. 
• Valid Code B Driver's license and Advanced Driver skill certificate (advantageous) 
• Minimum 2 years’ experience as a Driver (essential) 

 
Documents Distribution 
QUALIFICATIONS AND EXPERIENCE 

• Exposure to building maintenance / handyman functions. 
• Ability to do routine clerical work such as filing, sorting, and record keeping. 

 
 
Visit us @ www.southafrica.net
 
Please send your detailed CV to : finance@southafrica.net
 
Closing date : 26 September 2025 
No late applications will be accepted. 
 
Should you not have heard from us within two weeks after the closing date, kindly consider your application unsuccessful.

​PUBLIC RELATIONS AND COMMUNICATIONS COORDINATOR 
 
An exciting opportunity exists for a Public Relations and Communications Coordinator in the Brand and Marketing Business Unit at South African Tourism’s Head office in Sandton. This position reports to the Corporate and Internal Communications Manager. If you possess the required skills, experience and are an energetic team player interested in joining a dynamic organisation committed to developing a better South Africa, we invite you to apply. 
 
KEY PERFORMANCE AREAS 

• Support Corporate and Internal Communications Manager with the delivery of communication to all staff members through a range of channels, ensuring ease of access, clarity, and consistent messaging 
• Support in the development of tactical internal communications campaigns 
• Form part of the editorial team to produce a Monthly newsletter targeted at SA Tourism Staff and members of tourism trade 
• Support Corporate and Internal Communications Manager in ensuring that the most updated information is provided for the Intranet 
• Support and coordinate the provision of writing for all publications, promotional material, website content, newsletters and the annual report. 
• Work with Agency on Weekly status reports 
• Support in the management of PR and Media events and media hosting. 
• Assist with departmental travel and other administrative duties 
• Monitor the organisation’s internal communication programme so that internal stakeholders across the organisation (Head Office and International) are informed of organisational news, issues, and direction and have mechanisms for providing feedback to management. 
• Support the monitoring of media coverage pertaining to South African Tourism and the overall South African tourism sector. 
• Work with Agency on keeping media database relevant, 
• Coordinate all media interview requests that come through the media queries portal 

 
QUALIFICATIONS AND EXPERIENCE 

• National Diploma in Communications and/or Public Relations/Brand Communications or any relevant equivalent qualification. 
• 2 -3 years’ relevant experience in Public Relations/Communications or a related field. 
• Experience in marketing, communications, public relations, and media environments 
• Have excellent writing skills 
• Digital Public Relations (PR) skills will be an added advantage 
• Tourism experience will be an added advantage 

 
KNOWLEDGE AND UNDERSTANDING OF 

• The PFMA and regulations, and other relevant legislation – e.g., the National Strategic Intelligence Act; the National Archives of South Africa Act; the Promotion of Access to Information Act. 
• Government priorities and imperatives. 
• Performance monitoring, evaluation and reporting frameworks, systems and processes. 
• Communications and information management legislative requirements. 

 
QUALITIES

• Customer/Stakeholder Focused 
• Motivated
• Resilient
• Team Player 
• Reliable

 
 
Visit us @ www.southafrica.net
 
Detailed CV to be sent to : brandmarketing@southafrica.net
 
Closing date: 26 September 2025 
 
Important note: 
People with disabilities are encouraged to apply. Due to a large amount of correspondence, we envisage receiving, only shortlisted candidates will be contacted. 
Should you not have heard from us in four weeks after the closing date, kindly consider your application unsuccessful. 
No late applications will be accepted.