SOUTH AFRICAN SPECIAL RISK INSURANCE ASSOCIATION (SASRIA) – EXECUTIVE MANAGER: STAKEHOLDER MANAGEMENT

2. Operations/ Products/ Customers
• Analyse insurance industry needs and design solutions to meet industry needs and grow Sasria premiums
• Maintain stakeholder relations with all relevant stakeholders
• Develop engagement plans and disseminate product knowledge to all stakeholders
• Assess and support agents to comply with Sasria regulations and relevant legislation in support of the organisational strategic plan
• Provide technical(insurance) support to the industry
• Quarterly shareholder report on financial and strategic performance,
• Manage service level agreements with third party suppliers
 
3. Financial
• Compile and manage divisional budget and forecasts
• Monitor implementation of the CRM, Marketing strategies and Agents performance in relation to sales
• Monitor Agents performance with regards to the premium generated
• Identify and investigate new distribution channels and grow premium
 
4. Risk Management
• Monitoring and development of the policies and procedures to eliminate fraud risk, underwriting risk, operational risk, and irregular, fruitless and wasteful expenditure
• Monitoring and development of the policies and procedures to ensure compliance with all relevant laws and regulations
• Manage reputational risk by dealing with all reputational issues
 
5. People Management
• Leadership of Stakeholder Management teams, defining objectives to be achieved by the departments
• Ensure that all staff are trained, skilled and that their expertise is fully applied
• Manage performance of direct reportees ensuring agreement of annual goals, measuring performance against agreed goals and dealing with non-performance accordingly
• Talent management of direct reports, including career developments and paths for all staff and succession planning for key positions
• Ensure that the working environment contributes to improving staff morale and increasing productivity
• Alignment to the Sasria’s transformation objectives through departmental processes
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TECHNICAL SKILLS & COMPETENCIES:
 
Technical Skills:
• Business Acumen
• Stakeholder Management
• Collaboration
• Good negotiations skills
• Report writing skills
• Communication skills and all levels including as C-SUITE level
• Presentation skills
• Driven person, good judgement
• Sasria’s competencies
 
Competencies:
• Continuous learning
• Continuous improvement
• Exploring possibilities
• Managing relationships
• Making decisions
• Leading people
• Inviting feedback
• Emotional resilience

QUALIFICATIONS:
• Matric
• Commerce degree
• Insurance qualification or Regulatory Exams – Rep exams or Key Individual exams
• Post grad qualifications (added advantage)
 
EXPERIENCE:
• More than 10 years’ experience in financial sector
• 5 years’ experience at middle management level
• Business development experience
• Portfolio management experience
• Customer relationship management experience
• Marketing experience (added advantage)
 
KNOWLEDGE:
• Insurance Laws/Regulations
• PFMA
• Non-life insurance sector
 
DEMOGRAPHICS:

• A South African citizen of any gender, preference will be given to an EE candidate

 
LOCATION OF THE ROLE:

• The role will be in Illovo, Johannesburg

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