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SOUTH AFRICAN REVENUE SERVICES (SARS) VACANCIES
SOUTH AFRICAN REVENUE SERVICES (SARS)
AGENT: HC&D CONTACT CENTRE
Position Reports to: Ops Manager: ESS (Contact Centre)
Division: Enterprise Service & Support
Location: SARS Head Office Pretoria
Advert Closing Date: 09 March 2026
About the Position
SARS is seeking a well-rounded professional who excels in teamwork and relationship-building. Staying updated with the latest trends and technology in a contact centre environment. Along with a touch of innovation and creativity, will give you an edge. Additionally, strong customer service skills and attention to detail are crucial.
Job Purpose
Responsible for handling a variety of customer service calls in a prompt and courteous manner channelled through HR Support Call Centre. To resolves and respond to questions regarding human resources matters and completes and maintains related reports, records and files.
Education and Experience
Minimum Qualification & Experience Required
Higher Certificate (NQF 5) in Human Resources with 2 years’ experience in HR Administration, HR Administration Support and HR Contact Centre.
OR
Senior Certificate (NQF 4) in Human Resources with 3 years’ experience in HR Administration, HR Administration Support and HR Contact Centre.
Functional Requirements
Additional Technical Competencies:
GOC Confidential- (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information
Minimum Functional Requirements
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
AGENT: HC&D CONTACT CENTRE
Position Reports to: Ops Manager: ESS (Contact Centre)
Division: Enterprise Service & Support
Location: SARS Head Office Pretoria
Advert Closing Date: 09 March 2026
About the Position
SARS is seeking a well-rounded professional who excels in teamwork and relationship-building. Staying updated with the latest trends and technology in a contact centre environment. Along with a touch of innovation and creativity, will give you an edge. Additionally, strong customer service skills and attention to detail are crucial.
Job Purpose
Responsible for handling a variety of customer service calls in a prompt and courteous manner channelled through HR Support Call Centre. To resolves and respond to questions regarding human resources matters and completes and maintains related reports, records and files.
Education and Experience
Minimum Qualification & Experience Required
Higher Certificate (NQF 5) in Human Resources with 2 years’ experience in HR Administration, HR Administration Support and HR Contact Centre.
OR
Senior Certificate (NQF 4) in Human Resources with 3 years’ experience in HR Administration, HR Administration Support and HR Contact Centre.
Functional Requirements
- HR Administration
- HR Contact Centre Experience
Additional Technical Competencies:
GOC Confidential- (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information
Minimum Functional Requirements
Job Outputs:
Process
- Ensure proper recording, documentation and closure and keep and maintain a Question-and-Answer sheet (Script sheet) for future referencing.
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Ensure the confidentiality and security of information in order to maintain the integrity of SARS.
- Follow up employee calls I emails where necessary.
- Maintains and improves quality results by adhering to standards and guidelines.
- Manage and resolve escalated employee complaints.
- Perform special project assignments from time to time, such as research work, obtaining special authorisations, outbound calls and data entry.
- Process routine service requests for purchases, redemption's, transfers, new account set- ups and other maintenance items requested by the customer.
- Provide world class customer service to customers by answering questions, resolving issues and assisting with HR matters.
- Support all kinds of HR technical issues.
- Update existing employee information where necessary and produce activity reports.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements. (I)
- Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement. (I)
- Contribute to the successful implementation of change initiatives by providing support in area of work. (I)
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners. (I)
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality. (I)
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work. (I)
- Report on transactional and process activities within set guidelines to provide timely information for decision making. (I)
Governance
- Comply to set governance and compliance and processes related to an area of work and continuously identify and escalate risks. (1).
People
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards. (I)
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)
Finance
- Adhere to specificied policies, standards and procedures to prevent wastage on resources and report violation. (1)
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
- Ensure client satisfaction by delivering a service that is consistent, seamless and error free. (1)
Behavioural competencies
- Accountability (V)
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Expertise in Context
- Fairness and Transparency (V)
- Honesty and Integrity (V)
- Organisational Awareness
- Persuasion Ability
- Problem Solving and Analysis
- Respect (V)
- Trust (V)
Technical competencies
- Active Listening
- Competency Definition:
- Actively listens and responds to individuals in diverse situation.
- Business Knowledge
- Communication skills (Fundamental)
- Data Collection and Analysis
- Knowledge of HR Policies and procedures
- Query Resolution
- Quality Control
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
TEAM MEMBER: HR ADMINISTRATION & PAYROLL
Position Reports to: Ops Manager: HRA & PY Tra PM-RBESS: Admin & Payroll
Division: Enterprise Service & Support
Location: SARS Office, Head Office – Pretoria
Advert Closing Date: 09 March 2026
About the Position
SARS is seeking a well-rounded professional who excels in teamwork and relationship-building. Staying updated with the latest trends and technology in reporting and analysis, along with a touch of innovation and creativity, will give you an edge. Additionally, strong customer service skills and attention to detail are crucial.
Job Purpose
To provide a HR client service in respect of Human Resources and Payroll transactions on the HR Management System (SAP). Act as custodian of HR policies, providing guidance, support and development of HR Conditions of Service and administration related policies in line with legislation, involving the accurate and timeous administration of remuneration and benefits throughout the SARS employee's life cycle.
Education and Experience
Minimum Qualification & Experience Required
- Higher Certificate (NQF 5) in Human Resources and 3 years’ experience in Human Resources
- Administration & Human Resources Payroll.
- Senior Certificate/Matric (NQF4) with 4 years’ experience in Human Resources
- Administration & Human Resources Payroll.
Minimum Functional Requirements:
- *HR and Payroll Administrative experience
- *SAP HCM system knowledge as an added advantage
Additional Technical Competencies:
GOC Confidential- (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information
Job Outputs:
Process
- Apply and utilise systems in a manner that contributes to efficient and effective service delivery and optimised quality.
- Apply procedures in order to deliver set objectives to the best advantage of the functional work area.
- Apply and utilise systems in a manner that contributes to efficient and effective service delivery and optimised quality.
- Analyse system reports to identify and rectify discrepancies and Constantly quality assures transactions and documents. Conduct audits and make corrections and implement preventative measures.
- Calculate all in and out of service debt and implementation of measures to recover such debt to prevent bad debt to SARS (LV\IP, bursary, 24 hr terminations, ESS, deleted transactions, etc. Analyses debt and leave pay-outs.
- Capturing and maintaining of transactions on SAP system (Financial responsibility amounting to R328 million per annum)- Thus maintaining the SARS Payroll.
- Clear system and ESS related rejections and errors, relating to locking and unlocking of the system, institute preventative measures.
- Conduct training across the organisation to up skill and create awareness of use of HR systems and changes in benefits/Conditions of Service and HR Policies, field enquiries and local HRA/HRBP.
- Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement. (I)
- Constantly align own work method to changes in work requirements, procedures, policies, processes, and delivery systems to meet contracted targets or set timelines.
- Drive mass outbound initiatives from time to time to ensure compliance with legislation, policies and procedures, keeping track of data and following up (e.g. IRP5 Data Compliance, Leave Compliance, Qualifications Compliance.)
- Validate the risk of overpayment; confirm and check DOA, if the person who signed, is authorized to sign, as well as the alignment of the correct payment percentile and EE compliance.
- Quality assure documents or work content to ensure accuracy, correct calculation, validity and completeness of data and information and minimise mistakes.
- Report on transactional and process activities within set guidelines to provide timely information for decision making. (I)
- Interacting with internal and external stake holders (GEPF, Group Life, Medical Brokers, Attorneys, Department of Labour and Department of justice for Garnishee orders and Spousal maintenance orders).
- Keep financial risk factors and information security in mind at all times in the performance of all day-to-day actions. Validate the risk of overpayment; confirm and check DOA.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality. (I)
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Conduct outreach processes to trace and contact beneficiaries of Pension Funds.
- Contribute to the successful implementation of change initiatives by providing support in area of work. (I)
- Create customer awareness of data integrity e.g. Employee Self Service functionalities and outbound initiatives in respect of Medical Aid Dependants, Group Life Beneficiaries/GL Benefits Statement and Pension Fund Beneficiaries.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners. (I)
- Deliver operating results within predefined quality, volume and time standards.
- Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
- Effectively manage time to ensure quick turnaround of work within the required service and standards.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work. (I)
- Ensure that financial safeguards are applied in processing and capturing HR payroll transactions.
- Initiate and prepare correspondence, explanatory memorandums, conduct presentations on matters/information relating to SARS conditions of service.
- Keep up to date records of completed work.
- Performing the role of Group life. Administrator, updating, verifying, calculating, and submitting claims.
Governance
- Comply to set governance and compliance and processes related to an area of work and continuously identify and escalate risks. (1).
- Constantly interpret and align work policies, procedures, legislation and processes to ensure and drive compliance.
- Ensure that completed work adheres to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards. (I)
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)
Finance
- Adhere to specificied policies, standards and procedures to prevent wastage on resources and report violation. (1)
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
- Ensure client satisfaction by delivering a service that is consistent, seamless and error free. (1)
- Advise and address queries that come from HR Call centre, HRBPs and clients, relating to payroll, Remuneration and Conditions of service.
Behavioural competencies
- Accountability (V)
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Expertise in Context
- Fairness and Transparency (V)
- Honesty and Integrity (V)
- Organisational Awareness
- Persuasion Ability
- Problem Solving and Analysis
- Respect (V)
- Trust (V)
Technical competencies
- Computer Literacy
- Efficiency Improvement
- Financial Administration
- Business Knowledge
- Functional Policies and Procedures
- Data Collection and Analysis
- Knowledge of HR Policies and Procedures
- Problem Analysis and Judgement
- Reporting
Behavioural Indicators:
- Accountability
- Respect
- Fair and Transparency
- Trust
- Analytical Thinking
- Attention to detail
- Commitment to continuous Learning
- Conceptual Ability
- Expertise in Context
- Honesty and Integrity
- Organisational Awareness
- Problem solving and Analysis
- Relationship Management and Networking
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
BUYER
Position Reports to: Manager: Procurement
Division: Enterprise Service & Support
Location: Head Office
Advert Closing Date: 10 March 2025
About the Position
SARS is looking for a self-motivated, passionate person who can work independently with multiple cross-functional teams, various internal stakeholders and systems/tools. This person will join a highly motivated and capable team and take responsibility for implementing sound practices within well-governed processes. She/he will contribute towards the higher purpose and service orientation by ensuring that SARS allocated funding enables the nine Strategic Objectives.
This role is located within the Corporate Enterprise Services – Procurement.
Job Purpose
To provide expertise, advice, and support to deliver on operational implementation plans and / or associated service delivery processes, driving & managing the process of procuring goods and services through the 3 quote processes for the relevant business units or cost centres. (The ceiling of these items will be between R2 000 and R1 000 000, using the 80/20 process of evaluation), RFQ and Governance evaluation criteria in place, to continuously enhance service delivery.
Additional Technical Competencies:
Finance for Procurement Professionals - Intermediate. Understand financial statements. Perform supplier assessments - use and apply key financial ratios to understand various supply risks. Understand the application of financial info in your business., Accounting standards and their role. Proven tools to monitor; control; report and effectively budget., Budgeting and cost management in the Purchasing function - create an expenditure budget based on a previous year's figures (incremental); Evaluate various capital purchasing methods for investment decisions; Financial tools to facilitate decision-making - assess the impact of external factors upon the investment decision-making process and how these might be factored into the modelling and business case. Managing financial risk in procurement - assess the different types of risk and their impact on suppliers; your own organisation and customers; and describe and evaluate the main options for managing financial risk associated with the supply chain.
GOC
(a) sensitive information, the disclosure of which may endanger the security or national interest of the Republic or could jeopardise the international relations of the Republic;
(b) commercial information, the disclosure of which may cause serious financial loss to an entity; or
(c) personal information, the disclosure of which may endanger the physical security of a person. E.g. VIP/Restricted Taxpayer information.
Procurement Process Management (PPM) - Managerial (Intermediate). Develops, improves and fulfils organisational and functional objectives in Procurement and supply. The establishment and modification of processes, strategies and control procedures will result from review and constructive challenge at each stage of the procurement process. The procurement process should have the appropriate strategic context and key elements: Demand Management, Sourcing, Supplier Performance & Measurement, Performance Management, Knowledge Management. Ensuring the effectiveness and continuing development of the procurement process in all phases from identification of business need through to performance measurement. Everyone involved in the process can contribute to value creation.
Compliance to Procurement Principles and Legislation. Government issued the General Procurement Guidelines not only as a prescription of standards of behaviour, ethics and accountability which it requires of its public service, but also as a statement of Government's commitment to a procurement system which enables the emergence of sustainable small, medium and micro businesses which will add to the common wealth of South Africa and the achievement of enhanced economic and social well-being of all South Africans. Tenders in South Africa are measured on three principles, namely Functionality, Price and Broad-Based Black Economic Empowerment (B-BBEE). An Enterprise's ability to execute a contract is measured through the Functionality Principal in the Tender Environment. If an Enterprise's tender response did not pass the Functionality test it can't be measured on Price and B-BBEE. Enterprises that respond to tenders must ensure that they will pass the Functionality test to advance.
Education and Experience
Minimum Qualification & Experience Required
Diploma in Supply Chain Management / Advanced Certificate (NQF 6) and/or related qualifications with 3-4 years' experience in a similar Supply Chain environment, of which 1-2 years at knowledge worker level within a Procurement environment.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 6 years’ experience in Supply Chain management, of which 1 - 2 years at a knowledge worker level within a Procurement environment.
Minimum Functional Requirements
Preferred Field of Study (Procurement)
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
BUYER
Position Reports to: Manager: Procurement
Division: Enterprise Service & Support
Location: Head Office
Advert Closing Date: 10 March 2025
About the Position
SARS is looking for a self-motivated, passionate person who can work independently with multiple cross-functional teams, various internal stakeholders and systems/tools. This person will join a highly motivated and capable team and take responsibility for implementing sound practices within well-governed processes. She/he will contribute towards the higher purpose and service orientation by ensuring that SARS allocated funding enables the nine Strategic Objectives.
This role is located within the Corporate Enterprise Services – Procurement.
Job Purpose
To provide expertise, advice, and support to deliver on operational implementation plans and / or associated service delivery processes, driving & managing the process of procuring goods and services through the 3 quote processes for the relevant business units or cost centres. (The ceiling of these items will be between R2 000 and R1 000 000, using the 80/20 process of evaluation), RFQ and Governance evaluation criteria in place, to continuously enhance service delivery.
Additional Technical Competencies:
Finance for Procurement Professionals - Intermediate. Understand financial statements. Perform supplier assessments - use and apply key financial ratios to understand various supply risks. Understand the application of financial info in your business., Accounting standards and their role. Proven tools to monitor; control; report and effectively budget., Budgeting and cost management in the Purchasing function - create an expenditure budget based on a previous year's figures (incremental); Evaluate various capital purchasing methods for investment decisions; Financial tools to facilitate decision-making - assess the impact of external factors upon the investment decision-making process and how these might be factored into the modelling and business case. Managing financial risk in procurement - assess the different types of risk and their impact on suppliers; your own organisation and customers; and describe and evaluate the main options for managing financial risk associated with the supply chain.
GOC
(a) sensitive information, the disclosure of which may endanger the security or national interest of the Republic or could jeopardise the international relations of the Republic;
(b) commercial information, the disclosure of which may cause serious financial loss to an entity; or
(c) personal information, the disclosure of which may endanger the physical security of a person. E.g. VIP/Restricted Taxpayer information.
Procurement Process Management (PPM) - Managerial (Intermediate). Develops, improves and fulfils organisational and functional objectives in Procurement and supply. The establishment and modification of processes, strategies and control procedures will result from review and constructive challenge at each stage of the procurement process. The procurement process should have the appropriate strategic context and key elements: Demand Management, Sourcing, Supplier Performance & Measurement, Performance Management, Knowledge Management. Ensuring the effectiveness and continuing development of the procurement process in all phases from identification of business need through to performance measurement. Everyone involved in the process can contribute to value creation.
Compliance to Procurement Principles and Legislation. Government issued the General Procurement Guidelines not only as a prescription of standards of behaviour, ethics and accountability which it requires of its public service, but also as a statement of Government's commitment to a procurement system which enables the emergence of sustainable small, medium and micro businesses which will add to the common wealth of South Africa and the achievement of enhanced economic and social well-being of all South Africans. Tenders in South Africa are measured on three principles, namely Functionality, Price and Broad-Based Black Economic Empowerment (B-BBEE). An Enterprise's ability to execute a contract is measured through the Functionality Principal in the Tender Environment. If an Enterprise's tender response did not pass the Functionality test it can't be measured on Price and B-BBEE. Enterprises that respond to tenders must ensure that they will pass the Functionality test to advance.
Education and Experience
Minimum Qualification & Experience Required
Diploma in Supply Chain Management / Advanced Certificate (NQF 6) and/or related qualifications with 3-4 years' experience in a similar Supply Chain environment, of which 1-2 years at knowledge worker level within a Procurement environment.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 6 years’ experience in Supply Chain management, of which 1 - 2 years at a knowledge worker level within a Procurement environment.
Minimum Functional Requirements
Preferred Field of Study (Procurement)
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Advise and assist business users to raise requisitions for goods and services by providing input and advise on items descriptions & estimated prices.
- Execute purchasing activities including unpacking and translating of functional or technical specifications as required in the RFQ process.
- Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
- Negotiate with suppliers to achieve best value for money.
- Oversee and coordinate the entire Expediting Process, cognisant of the fact that suppliers need to be paid within 30 days.
- Request and analyse quotations in line with purchasing policies and procedures to determine favourable procurement source as determined by 80:20 RFQ processes.
- Submit compliance reports to government departments and agencies when required.
- Ensure that procurement function complies with all statutory requirements, SARS policies & procedures & complies with National Treasury requirements.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
- Business Knowledge
- Data Collection and Analysis
- Supply Chain Analysis
Technical competencies
- Financial Acumen
- Reporting
- Functional Policies and Procedures
- Efficiency improvement
- Standard operating procedure compliance
- Negotiation Skills
- Expenditure Management
- Record Maintenance
- Supply Chain Management
- Procurement Knowledge
- Product Knowledge
- Contract Management
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
SEN. PROJECT MANAGER
Position Reports to: Portfolio Manager: PMO Gen Portfolio
Division: Enterprise Design - Enterprise
Location: Head Office Pretoria
Advert Closing Date: 8 March 2026
About the Position
An exciting opportunity is available for a delivery driven, forward thinking, strategic, self-motivated and dynamic Senior Project Manager with solid experience in delivering data management and software projects. A key attribute sought is passion for driving the development of end to end software systems, in relation to the acquisition and quality of data that is utilised within software driven processes. The role requires the positive engagement and management of delivery integrated project work streams. The applicant will be responsible for the management of various projects within the EPMO and will need to possess strong analytical and project management skills and be able to work closely with IT and business stakeholders, in a fast paced and ever-changing environment. This well-seasoned, proactive and energetic applicant will be required to take initiative and make project delivery optimisation decisions and manage project risks and issues in order to meet project delivery and organisational objectives.
Job Purpose
To manage the inception and implementation of transformational data driven software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and governance processes. Provide coaching, guidance and oversight support to junior project managers and fulfil a line management function when required.
Education and Experience
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in Computer Science/ Information Technology/ Engineering/ AND 8-10 years' experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 15 years’ experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
Minimum Functional Requirements
Computer literate, conversant with the use of MS Project
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
SEN. PROJECT MANAGER
Position Reports to: Portfolio Manager: PMO Gen Portfolio
Division: Enterprise Design - Enterprise
Location: Head Office Pretoria
Advert Closing Date: 8 March 2026
About the Position
An exciting opportunity is available for a delivery driven, forward thinking, strategic, self-motivated and dynamic Senior Project Manager with solid experience in delivering data management and software projects. A key attribute sought is passion for driving the development of end to end software systems, in relation to the acquisition and quality of data that is utilised within software driven processes. The role requires the positive engagement and management of delivery integrated project work streams. The applicant will be responsible for the management of various projects within the EPMO and will need to possess strong analytical and project management skills and be able to work closely with IT and business stakeholders, in a fast paced and ever-changing environment. This well-seasoned, proactive and energetic applicant will be required to take initiative and make project delivery optimisation decisions and manage project risks and issues in order to meet project delivery and organisational objectives.
Job Purpose
To manage the inception and implementation of transformational data driven software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and governance processes. Provide coaching, guidance and oversight support to junior project managers and fulfil a line management function when required.
Education and Experience
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) in Computer Science/ Information Technology/ Engineering/ AND 8-10 years' experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 15 years’ experience in a software and IT environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
Minimum Functional Requirements
Computer literate, conversant with the use of MS Project
Job Outputs:
Process
- Oversee/manage the project prioritisation process by ensuring all aspects of approved business cases are transferred into in an integrated project delivery plan for practical implementation. This delivery approach will consist of managing integrated scope elements, finances to that comply with established policy and governance standards, as well as managing resource requirements to cater for the achievements of deliverables in a proactive agile manner within stipulated time constraints.
- Review and refine scope packages of work and mitigate associated delivery risks. Develop estimate based high level plans, project charters and other initiation documents required to continue with detailed project planning.
- Oversee and guide development of project plans, schedules, and other project management governance documents. Ensure the relevant resource capability and capacity is available for project delivery.
- Engage stakeholders and ensure there is an appreciation of the initial baseline scope and plan and facilitate decisions amongst senior steering committee member.
- Ensure the project change management approach and plan is sound and practical for execution in the operational SARS environment.
- Evaluate project performance and implement corrective measures to ensure delivery remains on track. Consolidate progress from various teams.
- Schedule regular meetings and adhoc workstream engagements meant to track and report on project delivery performance.
- Ensure the necessary project information is made available for management tracking and status reporting. Accountable for managing and delivering project in scope, on time, within budget and as per last approved baseline.
- Ensure all relevant project documents are signed-off. Manage the integrated delivery across all business/Data Environment/IT systems targeted for a project/release to ensure project delivery) remain sound and meet performance requirements.
- Identify and manage project risks and issues, develop, and execute resolutions / mitigation / contingency plans. Manage the critical path and ensure issues are mitigated to avoid downstream delivery shifts and on exception escalate unresolved issues to the respective senior manager. Ensure the relevant tracking tools are updated and provide an accurate status of the project.
- Ensure alignment between software development partner commitments, and delivery obligations. Capture lessons learned and ensured repeats are not experienced.
- Ensure all controls relating to issues, risks and cost centres are adhered to, and closeout reports are documented appropriately and sign-off facilitated. Where required, ensure that project cost centres are appropriately closed, with the inclusion of returning unspent / non-committed funds to the central capital budget pool(s).
- Possess expert levels and insights of Programme Management, Strategic Change, IT/Data Management, and Organisational Change Management knowledge. Can engage at all levels to ensure projects are delivered under defined governance and controls.
- Correctly apply policies, practices, EPMO minimum standards, procedures, and legislation in the delivery of work outputs with the inclusion of cost management applicable to the project environment.
- Provide oversight for the procurement delivery process and for the on-boarding of suppliers. Manage project costs, commitments and payments. Engage contracted suppliers to conclude work orders and facilitate sign-off. Ensure cost commitments are aligned to project delivery.
- Form and foster relationships with clients, project management team, as well as internal and external stakeholders to promote integrated project delivery. Define stakeholder roles and responsibilities and clearly communicate expectations and progress.
- Through the respective line functions, manage and develop teams to operate at their full capability to deliver on project and EPMO objectives in an agile manner.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
- Recommend changes to optimise data, processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy and associated decisions and critical success factors that impact stakeholders.
- Function as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan and progress while realigning tactical plans and objectives appropriately.
Governance
- Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
- Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
Finance
- Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
- Implement and monitor financial controls, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Behavioural competencies
- Interpersonal skills
- Supervisory Skills
- Trust
- Respect
- Problem Solving and Analysis Skills
- Application of Fairness and Transparency
- Accountability
- Honesty and Integrity
- Conceptual Thinking
- Championing the Mandate
- Ability to persuade and Influencing Others
- Ability to Mobilise Teams
- Driving for Excellence
- Leveraging Diversity
- Confidence
- Ability to Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Programme and Project Management
- Managerial Budgeting
- Effective Business Communication
- Problem Analysis and Judgement
- Planning, Management and Measurement
- Decisiveness
- Business Acumen
- Written Communication
- Verbal Communication
- Project Administration Skills
- Project Financial Control and Reporting
- Conflict Resolution
- Practice and process facilitation skills
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
SPECIALIST ORGANISATIONAL EFFECTIVENESS - CHANGE MANAGEMENT X2 (FIXED TERM CONTRACT)
Position Reports to: Business Area Head: Change Management
Division: National Operations Enablement – Change Management
Location: Pretoria
Advert Closing Date: 08 March 2026
About the Position
The pursuit for a “Smart Modern SARS” brings about challenging strategic and operational vulnerabilities. As the National Operations Enablement team, we are offering an exciting opportunity for a seasoned change practitioner who can facilitate, grow and enable change leadership and change management in different business situations or multiple aspects of a business in a manner that is likely to lessen identified vulnerabilities/operational risks resulting in the achievement of the set objective and key results.
The nature of the work requires a pro-active, self-directed, highly skilled, results driven specialist with sound judgement and strong business acumen who will contribute towards our higher purpose and people effectiveness. The change practitioner will lead a portfolio of changes, engage with various business stakeholders, provide expert advice, influence others, formulate tactical strategy and associated delivery plans.
The candidate should possess the intrinsic desire to contribute towards SARS’s higher purpose of making South Africa great and should be a team player. The position of Specialist: Organisational Effectiveness reports to the Business Area Head: Change Management.
Job Purpose
To be accountable and responsible for the development of organisational effectiveness tools and the building capabilities of strategic partners to effectively drive the implementation of organisational effectiveness initiatives and implement complex organisational effectiveness and change initiatives and strategies that support business objectives and are aligned with organisations vision, mission, and strategic plan and cultural and values framework.
Education and Experience
Minimum Qualification & Experience Required
Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Business Administration or Management/ Psychology (Industrial or Organisational)/ Human Resource AND 8-10 years' experience in a Change Management environment, of which 3-4 years must at an operational specialist level.
Alternative#
Senior Certificate (NQF 4) AND 15 years change management experience of which 3-4 years must at an operational specialist level.
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
SPECIALIST ORGANISATIONAL EFFECTIVENESS - CHANGE MANAGEMENT X2 (FIXED TERM CONTRACT)
Position Reports to: Business Area Head: Change Management
Division: National Operations Enablement – Change Management
Location: Pretoria
Advert Closing Date: 08 March 2026
About the Position
The pursuit for a “Smart Modern SARS” brings about challenging strategic and operational vulnerabilities. As the National Operations Enablement team, we are offering an exciting opportunity for a seasoned change practitioner who can facilitate, grow and enable change leadership and change management in different business situations or multiple aspects of a business in a manner that is likely to lessen identified vulnerabilities/operational risks resulting in the achievement of the set objective and key results.
The nature of the work requires a pro-active, self-directed, highly skilled, results driven specialist with sound judgement and strong business acumen who will contribute towards our higher purpose and people effectiveness. The change practitioner will lead a portfolio of changes, engage with various business stakeholders, provide expert advice, influence others, formulate tactical strategy and associated delivery plans.
The candidate should possess the intrinsic desire to contribute towards SARS’s higher purpose of making South Africa great and should be a team player. The position of Specialist: Organisational Effectiveness reports to the Business Area Head: Change Management.
Job Purpose
To be accountable and responsible for the development of organisational effectiveness tools and the building capabilities of strategic partners to effectively drive the implementation of organisational effectiveness initiatives and implement complex organisational effectiveness and change initiatives and strategies that support business objectives and are aligned with organisations vision, mission, and strategic plan and cultural and values framework.
Education and Experience
Minimum Qualification & Experience Required
Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Business Administration or Management/ Psychology (Industrial or Organisational)/ Human Resource AND 8-10 years' experience in a Change Management environment, of which 3-4 years must at an operational specialist level.
Alternative#
Senior Certificate (NQF 4) AND 15 years change management experience of which 3-4 years must at an operational specialist level.
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures, and associated area's practice.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
- Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
- Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation. • Provides alignment and integration between the work done by Internal and External Consultants.
- Develops strategic partnerships with the Executive Team, HR specialists, and other internal clients to identify and intervene on change management initiatives that foster Organisation learning and address corporate strategic goals and needs.
- Provides change management expertise to project management for organisation-wide projects/initiatives as required, facilitating stakeholder buy-in and support and change adoption.
- Consults with organisation leadership and HRBPs regarding strategic planning sessions for groups to clarify, communicate and act upon the vision and goals of their department within the context of the Organisation’s mission, vision, and values.
- Actively promote the assimilation of Organisational Effectiveness and Change Management competencies for HRBP and Line Managers through education, partnership, and consultation.
- Partner with external consultants brought in to do various initiatives by providing them with information about the organisation, support the implementation, and ensuring that follow-up assessments of effectiveness are conducted.
- Assesses risks associated with various change initiatives/projects and suggests and implements actions to manage any negative impacts.
- Conducts organisation assessments using instruments and surveys to analyse individual and group behaviour and recommends strategies for making needed changes.
- Influences and supports changes in organisational behaviour and serves as an internal consultant to facilitate team building; resolving work group conflict; changes in group in norms values and culture.
- Recommend, manage, and implement the organizational change associated with enterprise and cluster projects.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
- Positively influence and manage change in area of accountability.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability (V)
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency (V)
- Honesty and Integrity (V)
- Leading Change
- Organisational Awareness
- Problem Solving and Analysis
- Relationship Management and Networking
- Respect (V)
- Stakeholder Engagement and Management
- Trust (V)
Technical competencies
- Business Knowledge
- Change Management
- Efficiency improvement
- Functional Policies and Procedures
- Human Resource Consulting
- Knowledge of HR Policies & Procedures
- Organisation Planning and Design
- Reporting
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
SENIOR SPECIALIST: SAP FUNCTIONAL (FICA) X1 (FIXED TERM CONTRACT)
Position Reports to: Manager: SAP Functional
Division: Strategy Enab & Modernisation
Location: SARS Head Office, Pretoria
Advert Closing Date: 9 March 2026
About the Position
As a Senior Specialist SAP Functional (FICA), the incumbent will support clients by conducting thorough requirement analysis and providing expert guidance in the configuration, implementation, and ongoing support of SAP FICA and associated modules such as PSCD, TRM, NWBC (Netweaver Business Client), FIORI, BRF+, IDOCs, oData. The role leverages advanced consulting skills, comprehensive business understanding, and SAP solution experience to ensure the seamless integration of SAP technology within the client's business environment, thereby facilitating the achievement of desired business outcomes.
Additionally, the incumbent will be responsible for executing daily tasks in strict adherence to SARS governance processes and procedures, ensuring compliance and the highest standards of operational excellence.
Job Purpose
To provide SAP technology solution expertise, advice and support in practice formulation and associated best practice improvement tactics, in order to enable tactical translation and operational implementation.
Education and Experience
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) Fields: Information Technology, Information Systems, Computer Science, B‐Com, Finance, Management and Engineering AND at least 8 – 10 years' experience in SAP environment/module (FICA), of which a minimum of 3 - 4 years, at junior specialist level.
OR
Diploma NQF 6 AND at least 10 years' experience in SAP environment/module (FICA), of which 3 - 4 years at a junior specialist level.
#Alternative
Senior Certificate (NQF 4) AND 15 years’ experience in SAP environment/module(FICA) , of which a minimum of 3 - 4 years, at junior specialist level
Minimum Functional Requirements
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
SENIOR SPECIALIST: SAP FUNCTIONAL (FICA) X1 (FIXED TERM CONTRACT)
Position Reports to: Manager: SAP Functional
Division: Strategy Enab & Modernisation
Location: SARS Head Office, Pretoria
Advert Closing Date: 9 March 2026
About the Position
As a Senior Specialist SAP Functional (FICA), the incumbent will support clients by conducting thorough requirement analysis and providing expert guidance in the configuration, implementation, and ongoing support of SAP FICA and associated modules such as PSCD, TRM, NWBC (Netweaver Business Client), FIORI, BRF+, IDOCs, oData. The role leverages advanced consulting skills, comprehensive business understanding, and SAP solution experience to ensure the seamless integration of SAP technology within the client's business environment, thereby facilitating the achievement of desired business outcomes.
Additionally, the incumbent will be responsible for executing daily tasks in strict adherence to SARS governance processes and procedures, ensuring compliance and the highest standards of operational excellence.
Job Purpose
To provide SAP technology solution expertise, advice and support in practice formulation and associated best practice improvement tactics, in order to enable tactical translation and operational implementation.
Education and Experience
Minimum Qualification & Experience Required
Bachelor's Degree / Advanced Diploma (NQF 7) Fields: Information Technology, Information Systems, Computer Science, B‐Com, Finance, Management and Engineering AND at least 8 – 10 years' experience in SAP environment/module (FICA), of which a minimum of 3 - 4 years, at junior specialist level.
OR
Diploma NQF 6 AND at least 10 years' experience in SAP environment/module (FICA), of which 3 - 4 years at a junior specialist level.
#Alternative
Senior Certificate (NQF 4) AND 15 years’ experience in SAP environment/module(FICA) , of which a minimum of 3 - 4 years, at junior specialist level
Minimum Functional Requirements
- SAP FICA module analysis, design configuration experience
- SAP FICA module functional training or relevant certification e.g. SAP Finance
- SAP PSCD or TRM or BRF+ will be added advantages.
- Exposure to S4/HANA implementation, Fiori Applications, NWBC and SAP integration solutions (e.g., IDOCs, oData etc) will be added advantages.
Job Outputs:
Process
- Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
- Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs
- Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Contract Accounting, Revenue Management, etc.
- Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs
- Responsible for successful implementation of SAP, providing in-depth functional knowledge, and advice on SAP products to clients.
- Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
- Maintain a working knowledge of the organization and adheres to all organizational standards
- Plan maintenance of current system solutions for various SAP Modules, such as Finance, Contract Accounting, Revenue Management, etc.
- Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
- Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
- Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
- Plan, Design work classes and plan production release deployments
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Ensure maintenance of current system solutions.
- Perform moderate to complex configuration activities specifically on SAP.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Adaptability
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Trust
- Organisational Awareness
- Respect
Technical competencies
- Computer Literacy
- Functional Policy and Procedure
- IT Knowledge
- Customer Relationship Management
- System Thinking
- Problem Solving
- Verbal Communication
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
SEN. CONSULTANT: SAP FUNCTIONAL
Position Reports to: Manager: SAP Functional
Division: Strategy Enabling and Modernisation
Location: Brooklyn, Pretoria
Advert Closing Date: 09 March 2026
Wanted
With constant technological changes, we are looking for an incumbent that will be agile in their approach to their work/tasks. As a Senior Consultant (FICA), the incumbent will support clients by conducting thorough requirement analysis and providing guidance in the configuration, implementation, and ongoing support of SAP FICA and associated modules such as PSCD, TRM, NWBC (Netweaver Business Client), FIORI, BRF+, IDOCs, oData). The role leverages consulting skills, business understanding, and SAP solution experience to ensure the seamless integration of SAP technology within the client's business environment, thereby facilitating the achievement of desired business outcomes
Additionally, the incumbent will be responsible for executing daily tasks in strict adherence to SARS governance processes and procedures, ensuring compliance and the highest standards of operational excellence.
Job Purpose
To support clients with medium to high complexity requirement analysis and systems configuration, implementation, and support of SAP modules in various modules. To utilise consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results. To provide SAP technology solution consulting, advice and support in practice formulation and associated best practice improvement tactics, in order to enable tactical translation and operational implementation
Education and Experience
Minimum Qualification & Experience Required
National Diploma / Advance Certificate (NQF6) in Information Technology, Information System, Financial Accounting or similar and at least 5 years’ experience in SAP PSCD/FICA/TRM of which a minimum of 2 years is at knowledge worker level.
OR
Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s), AND at least 8 years’ experience in SAP PSCD/FICA/TRM of which a minimum of 2 years is at knowledge worker level.
Functional Requirements
• SAP FI-CA
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
- To be able to peer review documentation and adhering to SAP Support SDLC.
- Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
- To analyse business requirements, perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
- To analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the clients’ needs.
- To carry out assignments requiring the enhancements of new or improved procedure.
- Maintain a working knowledge of the organization and adheres to all organizational standards.
- To perform medium to high complexity tasks during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
- Plan and organise own work tasks within area of work.
- Provide basic knowledge of industry best practices.
- To support the successful implementation of SAP, providing functional knowledge and advices on SAP products to clients.
- To write, Functional Specification / Configuration documents and Test Cases for SAP TRM/PSCD/FICA.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Adaptability
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Functional Policies and Procedures
- Computer Literacy
- IT Knowledge
- Customer Relationship Management
- System Thinking
- Problem Analysis and Judgement
- Verbal Communication
- Business Knowledge
- Business IT Systems
- Written Communication
- Technical Analysis
- Applic. Configuration & Opt
- Enterprise Architecture
- Customer Service Tech
- Problem Management
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
SPECIALIST: SAP DEVELOPMENT AND INTEGRATION - FIXED TERM CONTRACT
Position Reports to: Specialist: Finance & Tax Modernisation
Division: Enterprise Service & Support
Location: Head Office, Le Hae La SARS, Pretoria
Advert Closing Date: 13 March 2026
About the Position
We are seeking a skilled SAP FICA Specialist with consulting skills, business knowledge, and SAP solution experience to join a dynamic, results-driven environment. The ideal candidate will have experience in configuring and deploying SAP FICA solutions within Finance (General Ledger and Sub-Ledger modules), enable effective data analysis, trend reporting, and decision making.
This role serves as the primary liaison between business operations and SAP technical teams, providing first-line support, troubleshooting, and incident management to ensure seamless integration and optimal performance of SAP solutions. As a SAP Super User, you will be responsible to support SAP projects and enhancements, act as a business integrator and manage change initiatives, as well as to provide operational support and ensure governance and compliance.
The position is critical to driving modernisation, ensuring compliance, and supporting business continuity through robust SAP integration.
Job Purpose
To provide expertise, advice and support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules, in order to enhance service delivery.
This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client's business environment in order to achieve client expected business results.
Education and Experience
Minimum Qualification & Experience Required
Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Tech, Computer Science, B-Com, Finance, Management, Software Engineering or other similar qualification AND 5-7 years’ experience in a finance, accounting or similar financial environment, of which 2-3 years at a technically skilled level
#ALTERNATIVE
Senior Certificate (NQF 4) with 10 years related experience, of which 2-3 years at a technically skilled level
Minimum Functions Required
- Require a technically skilled level of working at maintaining IT and SAP FICA related solutions and configurations.
- Monitor the system solutions, general ledger and taxpayer accounts to identify defects, and ensuring the fixes are properly tested and implemented
- Ability to analyse sub-ledger accounts/ transactional listings/ Statement of Account and identify discrepancies and misalignment with other systems, tax legislative and business requirements
- Relevant SAP module analysis, design and configuration experience
- Experience and knowledge of key integration points between SAP modules
- Relevant SAP module functional training or certification (at least SAP FICA experience/certification)
- Familiar with SAP Governance, Risk, and Compliance (SAP GRC) authorisation concepts and able to troubleshoot Authorisation issues.
Job Outputs:
Process
- Work with user management to establish the contribution that can be made to business, drawing up requirement specifications, conducting feasibility studies, producing high level and detailed models, oversee development and implementing solutions.
- Engage in hands-on, in-depth analysis, troubleshooting, reviews and designs of the software, including technical reviews and analysis of source code.
- Ensure proper testing has been completed and proper documentation exists to support new/modified applications in production and address any documentation gaps.
- Ensure that applications are developed that have an orderly transition between applications, minimise risk, optimise performance, enhance client interface, and ensure delivery of reliable business processes and management of information.
- Ensure that designs take full account of specified requirements and constraints, including any potential safety-related aspects, and are appropriate to the target implementation and support environments.
- Oversee quality initiatives including code reviews, error log reviews, error coding standards, performance of database access and usage, bottleneck analysis, root cause identification and problem closure.
- Planning and select programme of projects and related activities to achieve a set of business objectives, manage the programme within a controlled environment such that it maximises the associated business benefits.
- Provide advice to business on the selection and use of appropriate design standards, methods and tools and their effective application.
- Provide sound decision-making for software engineering and application development that would be sensitive to the constraints and needs of the business.
- Assess software packages on their ability to meet all or parts of specified requirements and advise business owners and management on their technical suitability.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
- Maintain and implement the organisation's systems development standards, methods and procedures.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)
People
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)
Behavioural competencies
- Accountability (V)
- Adaptability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Business IT Systems
- Business Knowledge
- Computer Literacy
- Customer Relationship Management
- Data Collection and Analysis
- Efficiency improvement
- Functional Policies and Procedures
- IT Knowledge
- Problem Analysis and Judgement
- Reporting
- System Thinking
- Technical Analysis
- Verbal Communication
- Written Communication
Additional Technical Competencies:
- Customer Service Technology (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
- Enterprise Architecture (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
- Application, Configuration and Optimisation (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
- SAP Development and Integration Skills (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
ASSISTANT ARTISAN
Position Reports to: Ops Manager Facilities
Division: Taxpayer Engagement
Location: Alberton
Advert Closing Date: 09 March 2026
About the Position
In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment and dedication will add value and make a difference to the organisation and country . Integrity is key to the organisation.
Job Purpose
To maintain Regional National Operations Enabling (NOE) buildings/infrastructure by ensuring that all operational maintenance and facilities objectives are achieved.
Education and Experience
Senior Certificate / Grade 12 (NQF 4) AND 1 year experience in an electrical, plumbing and general maintenance environment.
Job Outputs:
Process
- Be observant and engage on possible violations of regulations, policies, SOPs and standards of conduct and escalate where necessary.
- Check and ensure that all equipment is functioning correctly and notify all affected parties immediately of all faults found.
- Communication of transactional outputs and queries in area of work. (I)
- Conduct regulatory compliance inspections to identify non-compliance and risks.
Governance
- Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution. (I)
People
- Ask for support or training to improve the quality and standard of own work. (I)
- Be open and receptive to possible work changes.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards. (I)
Finance
- Adhere to specified standards, policies and procedures to prevent wastage on resources and escalate associated risk.
- Perform own work well to reduce costs and save money. (I)
Client
Understand job service requirements in order to meet client expectations. (I)
Behavioural Competencies
- Accountability (V)
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Expertise in Context
- Fairness and Transparency (V)
- Honesty and Integrity (V)
- Organisational Awareness
- Persuasion Ability
- Problem Solving and Analysis
- Respect (V)
- Trust (V)
Technical Competencies
- Business Knowledge
- Communication skills (Fundamental)
- Data Collection and Analysis
- Efficiency improvement
- Facilities Management
- Functional Policies and Procedures
- Reporting
- Service Delivery
- Standard operating procedure compliance
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE
ANALYST: EXEMPTION
Position Reports to: Specialist: Corporate Leg
Division: Taxpayer Engagement Operations
Location: Doringkloof
Advert Closing Date: 09 March 2026
About the Position
The SARS Tax Exemption Unit (TEU) is a specialised segment of SARS servicing the non-profit sector in ensuring tax exemption, compliance and any related tax exemption registrations.
Job Purpose
To apply, interpret and administer the provisions of the Income Tax Act in considering applications for exemption from income tax.
Education and Experience
Minimum Qualification & Experience Required
- Higher Certificate (NQF 5) AND 3 years' experience in a within a data analytics environment.
- Senior Certificate (NQF 4) AND 4 years’ experience in an analyst environment.
- Background or degree in Law / Compliance Advantageous.
Job Outputs:
Process
- Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
- Communication of transactional outputs and queries in area of work according to policies and quality requirements.
- Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
- Contribute to the successful implementation of change initiatives by providing support in area of work.
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
- Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
- Report on transactional and process activities within set guidelines to provide timely information for decision making.
- Scrutinize financial statements to ensure compliance with the relevant Acts.
- Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure client satisfaction by delivering a service that is consistent, seamless and error free.
Finance
- Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.
Governance
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
People
- Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Behavioural competencies
- Analytical thinking
- Accountability
- Attention to detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem solving and Analysis
- Respect
- Stakeholder Engagement and Management
- Trust
Technical Competencies
- Business Knowledge
- Data Collection and Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Financial Analysis
- Reporting
- Risk Knowledge
- SARS Systems Products
- Standard Operating Procedure Compliance
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
PLEASE APPLY HERE