SOUTH AFRICAN REVENUE SERVICES (SARS)

 

 

 

SENIOR ANALYST: BUSINESS SYSTEMS

Position Reports to: Manager: Business Systems   

Division: Enterprise Design - Enterprise

Location: Head Office Pretoria

Advert Closing Date:  31 May 2026

 

About the Position

SARS is looking for an innovative highly skilled, suitably experienced, and results-driven business analyst with sound judgement and strong business acumen who will meaningfully contribute towards our higher purpose and service delivery to align with the SARS strategic objectives.

 

Job Purpose

To identify, develop and implement effective technology solutions that address business needs, by performing business analysis tasks through specialization in understanding the business usage of information technology (IT) and helping technology add value to the business whilst understanding the technical architectures and platforms, as well as the IT capabilities and which applications in an organization deliver various capabilities, in order to continuously enhance service delivery. 

 

Education and Experience

Minimum Qualification & Experience Required

Relevant National Diploma / Advanced Certificate (NQF 6) AND 3-4 years' experience in a Systems Analysis and Software Testing environment, of which 1-2 years ideally at knowledge worker level.

ALTERNATIVE#

Senior Certificate (NQF 4) AND 6 years within Systems Analysis and Software Testing.


Minimum Functional Requirements

Minimum of 4 years systems experience in Income Tax or third-party data types IT3s.

 

Job Outputs:

Process

  • Accumulate information and provide reports with recommendations applicable to area of specialisation.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
  • Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
  • Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
  • Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
  • Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
  • Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
  • Assign incident inventory.
  • Review of assigned inventory on incident management console.
  • Investigation of assigned query inventory to determine root cause and requesting additional information whenever lacking.
  • Replication of defect in testing environment and finding suitable workaround.
  • To compile User/Functional Requirements Specifications and prioritize production system change request/s.
  • Interdepartmental peer-to-peer liaison Liaison with business partners, internal and external development partners.
  • Log a production system change request on incident management console.
  • To provide End-user education and training.
  • Reviewing and commenting upon business and functional requirements specifications for maintenance and projects.
  • Attending and engaging in project meetings and reviews by contributing your domain-specific production knowledge and experience.
  • To provide exceptional customer service support to other teams and all operational areas within SARS.
  • To maintain and support new and existing applications.
  • To contributes towards the refinement of polices, processes and procedures.
  • Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
  • Undertake information gathering and analysis of data within set guidelines to report related information to business.
  • Gather, plan and manage data for test automation purposes.
  • Identify candidate business processes or scenarios for automated test cases.

 

Governance

  • Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

 

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

 

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
  • To perform trend analysis in relation to incident management inventory.

 

Behavioural competencies

  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Building Sustainability 
  • Commitment to Continuous Learning 
  • Conceptual Ability 
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness 
  • Respect
  • Trust

 

Technical competencies

  • Business IT Systems  
  • Business Knowledge 
  • Computer Literacy 
  • Customer Relationship Management  
  • Efficiency improvement  
  • Functional Policies and Procedures 
  • IT Business Analysis  
  • Relationship Building  
  • Reporting 
  • System Thinking  

 

Compliance Competency

  • GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

SENIOR OFFICER: RISK PROFILING

Position Reports to:   Ops Manager: Compliance Risk            

Division: Taxpayer Engagement Operations

Location: Eastern Cape - Port Elizabeth (Gqeberha)

Advert Closing Date:  29 May 2026

 

About the Position

SARS Taxpayer Engagement Operations is seeking a Senior Officer: Risk Profiling. An exciting opportunity is available for a proactive, forward thinking, self-motivated, dynamic Risk Profiler, of unquestionable integrity, to work within the Risk Profiling and Case Selection unit.

The successful applicant will be responsible for executing assigned tasks, mainly complex and under limited supervision, during the risk identification and profiling phase of the and detailed Risk Profiling process.

 

Job Purpose

To assist and coordinate risk mitigation activities in order to achieve business objectives. To conduct and analyse the tax compliance behaviour, across multiple tax types, with the view to informing the recommendation for In-depth integrated cases, of high complexity,for Enforcement interventions, during the detailed Risk Profiling stage of the Case Selection process.

 

Education and Experience

 

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) in Taxation/Finance/Accounting/Auditing and, or a related qualification AND 5 -7 years’ experience in a Tax & Auditing environment, of which 2 - 3 years at a knowledge worker level.

Alternative #

Senior Certificate (NQF 4) AND 10 years related experience within a Tax & Auditing environment, of which 2 - 3 years at a knowledge worker level.

 

Minimum Functional Requirements

  • Auditing: 5-7 years' experience in an Accounting/Auditing/Taxation or similar environment.
  • Ability to identify, analyse, and interpret non-compliance across multiple tax types.
  • Skilled in profiling high-complex cases for enforcement and identifying tax evasion schemes
  • Application of a structured, enterprise wide, risk-based approach for the identification, collection, analysis and interpretation of relevant internal and external information with the objective of effectively and efficiently reaching valuable conclusions and risk assessment outcomes to support specific tax risks.

 

Job Outputs:

 

Process 

  • Execute specialist input through investigation & opportunities within the product process including risk concerns.
  • Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
  • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
  • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
  • Identify tax evasion schemes and potential risk and recommend appropriate interventions.
  • Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
  • Plan and organise own work tasks within area of work
  • Identify, analyse and interpret non-compliance in order to profile high complex full scope cases for Enforcement.
  • Profiling of relevant identified parties to detect non-compliance and related risks.
  • Identify and assess the level of non-compliance across all/multiple tax types.
  • Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
  • Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
  • Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. 
  • Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
  • Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
  • Detailed risk profiling of In-depth integrated complex cases through data gathering analysis and interpretation in order to refer potential high-risk cases to Specialised Audit.
  • Review of Application for International Transfer of funds and Emigration applications above R 10 million and make recommendations.
  • Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
  • Perform all administrative actions related to the area of accountability in line with relevant policies, processes, legislation and work instructions.
  • Communication of transactional outputs and queries in area of work according to policies and quality requirements.
  • Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
  • Contribute to the successful implementation of change initiatives by providing support in area of work.
  • Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
  • Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.

 

Governance 

  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
  • Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

 

People 

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

 

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

 

Behavioural competencies

  • Accountability
  • Analytical thinking
  • Attention to detail
  • Commitment to Continuous Learning 
  • Conceptual Ability 
  • Expertise in Context
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Problem Solving and Analysis 
  • Respect
  • Trust

 

Technical competencies

  • Business Knowledge
  • Data Collection and Analysis    
  • Efficiency Improvement
  • Functional Policies and Procedures
  • Reporting
  • Risk Identification
  • Risk Analysis
  • Risk Knowledge
  • Problem Analysis and Judgement

 

Compliance Competency

  • GOC Confidential

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable. 

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

 

SENIOR SPECIALIST: ENGINEERING - INNOVATION X4 (FIXED TERM CONTRACTS)

Position Reports to: Senior Manager: Engineering        

Division: Strategy Enab & Modernisation - CTIO        

Location: Head Office

Advert Closing Date: 31 May 2026

 

About the Position

The SARS Innovation Incubator (II) located within the Strategy, Enablement and Modernisation (SEM) unit is looking for highly skilled and results driven innovation and solutioning professionals with relevant academic competence, experience and a solid work ethics to join a dynamic team of seasoned innovation and solutioning professionals.

The Senior Specialist: Engineering (Innovation) job is at a senior level in the organisation and will require individuals to work on strategic enterprise solutions and modernisation initiatives. These individuals will be required to analyse complex business problems, conceptualise or design innovative ‘game changer ’solutions for these problems, develop solution or modernisation roadmaps, work with a diverse range of stakeholders and partners to prototype and conceptualise these strategic solutions.

 

Job Purpose

To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, identifying and conceptualising innovation solution designs, the incubation of concepts (e.g., prototyping, piloting, etc.) and implementation of solution designs.

The outcomes are utilised to define product features, develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement

 

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma (NQF 8) in Industrial Engineering; Computer Science and Min. 10-12 years' experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Alternative#

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Industrial Engineering or Computer Science and 15 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

 

Job Outputs:

Process

  • Innovation
  • Collaborate with local and international owners, partners and stakeholders
  • Conduct local and international research and benchmarking
  • Develop, socialise and publish fore-sighting reports
  • Draft idea elevator pitches
  • Understand business problem using data driven approach
  • Design Innovation Solutions
  • Draft Innovation Business Cases
  • Build, test and demonstrate prototypes
  • Manage prototype governance
  • Track solution benefits
  • Solutioning
  • Build relationships with Business, Product and Segment Owners
  • Build stakeholder and partner networks
  • Assess the strategic landscape
  • Draft or facilitate the drafting of modernisation and solution strategies (5-10-year horizon)
  • Socialise modernisation and solution strategies
  • Analyse and understand problems
  • Collaborate on the detailed designs
  • Draft Business Cases
  • Participate in the development and testing cycle
  • Track solution benefits

 

Governance

  • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations &discrepancies.

 

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job

 

Finance

  • Implement and monitor financial control, management of costs and corporate governance in area of accountability
  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial.

 

Client

  • Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
  • Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

 

Behavioural competencies

  • Honesty and Integrity
  • Fairness and Transparency
  • Accountability
  • Problem Solving and Analysis
  • Conceptual thinking
  • Influencing others
  • Driving Excellence
  • Leveraging diversity
  • Accurate understanding
  • Building sustainability

 

Technical competencies

  • Strategic Planning
  • Tax Knowledge
  • Effective Business Communication
  • Problem analysis and judgement
  • Planning management and measurement
  • Decisiveness
  • Business acumen
  • Functional Policies and Procedures

 

Knowledge Compliance Competency

  • Knowledge of innovation, industry and technology trends
  • Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way
  • Knowledge of own organisations, policies, procedures, services, products and business operating models
  • The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS

 

Compliance Competency

  • GOC Secret

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

SENIOR TEST ANALYST X3 (FIXED TERM CONTRACT) (10809)

Position Reports to: Manager: System Qualification and Testing  

Division: Strategy Enab & Modernisation         

Location: Head Office

Advert Closing Date:  31 May 2026

 

About the Position

SARS is looking for a dynamic individual who is highly skilled, suitably experienced and results-driven in the Information Technology Software Testing environment. The individual must be passionate about quality to ensure end-user satisfaction is reached to meaningfully contribute towards our higher purpose and service delivery to align with the SARS strategic objectives. The applicant will participate in the software development process and will be responsible for the test analysis.  This well-seasoned, proactive and energetic applicant will be required to take the initiative to ensure that the software meets high standards of quality.

 

Job Purpose

The primary purpose of the Senior Test Analyst is to analyse project specification documentation and to utilize the results thereof to create a set of testing capital to be used for the testing of a software system and its related processes. In addition, project team resource management and coordination activities in delivering testing outcomes form part of this job in accordance with the SARS standards.  

 

Education and Experience

Minimum Qualification & Experience Required 

Bachelor's Degree / Advanced Diploma (NQF 7) in a Computer Science / IT / Information Systems / Engineering AND 5 years' experience in a testing environment and must have completed, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Fundamental). 

#ALTERNATIVE 

Senior Certificate (NQF 4) AND must have completed, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Fundamental) and minimum of 10 years’ experience in software testing environment.

 

Minimum Functional Requirements

Software testing - Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre. 

 

Job Outputs:

Process 

  • Execute specialist input through investigation &opportunities within the product process including risk concern.
  • Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
  • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
  • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
  • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
  • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
  • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
  • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
  • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
  • Actively coordinate testing resources and Testing process activities and milestones across the Testing lifecycle.
  • Ensure Testing resources execute Test cases and manage daily priorities and workload allocation according to priorities and skills base involved with project.
  • Reporting – qualitative and quantitative on project progress across multiple dimensions to ensure successful delivery of project and management visibility.

 

Governance

  • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
  • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

 

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
  • To have the ability to interact effectively with members of the team involved with the project or maintenance testing effort.

 

Finance

  • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

 

Client

  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
  • Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
  • Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.
  • Ongoing collaboration and relationship building with various stakeholders and executives from various operational domains of the organisation to enable project delivery.

 

Behavioural competencies

  • Accountability
  • Adaptability
  • Analytical Thinking  
  • Attention to Detail
  • Building Sustainability
  • Commitment to Continuous Learning   
  • Conceptual Ability
  • Customer Service  
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Problem Solving and Analysis 
  • Respect
  • Trust

 

Technical competencies

  • Business Acumen  
  • Business Knowledge 
  • Computer Literacy 
  • Effective Business Communication  
  • Efficiency improvement  
  • Execute, Implement & Follow Through
  • Functional Analysis and UAT
  • Functional Policies and Procedures
  • Plan and Conduct Meetings
  • Problem Analysis and Judgement  
  • Reporting
  • Schedule Adherence
  • Standard operating procedure compliance  
  • System Thinking 
  • Testing Software       

 

Compliance Competency

  • Quality Management (IT)   
  • Ability to work under pressure  
  • Business Analysis Tech (IT)
  • Facilitation Skills  
  • GOC Confidential 
  • Have a sense of urgency  
  • Project Management Processes (IT)Aware
  • Resource Allocation (IT)   
  • Software Metrics (IT)
  • Structured Reviews (IT)
  • Systems Qualification and Testing  
  • Tact and Diplomacy   

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE