SOUTH AFRICAN REVENUE SERVICES (SARS)

 


 

SEN. SPECIALIST: SAP BASIS

Position Reports to: Manager: SAP Basis   

Division: Technology Modernisation and Development

Location: Brooklyn, Pretoria

Advert Closing Date: 

 

Wanted

SARS is looking for a highly skilled and experienced, results driven, senior specialist SAP Basis individual with sound judgement and strong business acumen who will contribute towards our higher purpose and service delivery. S/he will need to be an innovative individual, with deep experience in the emerging technologies and a strong future orientation. The individual must be able to design systems landscape, install, configure, upgrade, and troubleshoot SAP systems according to   specifications and business requirements. Help add value to the team and organisation through   effective and proactive contribution to the day-to-day supporting activities. Broad understanding of all facets of Information Technology including SDLC. Understanding of diverse set of technologies including Unix/Linux operating system (e.g. RedHat) knowledge, SAP HANA and Sybase database administration, Single Sign On, Fiori, SAP BTP and other Cloud solutions (e.g. SuccessFactors, ARIBA). Knowledge of Infrastructure Cloud Platforms like MS Azure, AWS, Google will be an advantage.

 

Job Purpose

To support clients with expert requirement analysis and systems configuration, implementation, and support of SAP solutions in various modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the clients business environment in order to achieve client expected business results.

 

Functional Requirements

  • Solid SAP Basis experience across different SAP Modules
  • Strong SAP HANA and ASE database administration skills
  • At least 3 full implementations or upgrades of SAP ECC or S/4HANA environments
  • SAP Basis on HANA certification is an advantage
  • SAP RISE or Public Cloud (e.g. SuccessFactors, ARIBA) is an advantage

 

Education and Experience

Minimum Qualification & Experience Required

Bachelor's Degree / Advanced Diploma (NQF 7) AND a minimum 8 years’ experience and knowledge of SAP Basis. Fields of study: Information Tech, Computer Science, B‐Com, Finance, Management and Engineering.

OR

Diploma NQF 6 AND at least 10 years’ experience and knowledge of SAP Basis

#Alternative

Senior Certificate (NQF 4) AND 10 plus years’ experience and knowledge of SAP Basis



Job Outputs:

Process

  • Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
  • Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs
  • Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
  • Perform in depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs
  • Responsible for successful implementation of SAP, providing in depth functional knowledge, and advice on SAP products to clients
  • Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
  • Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
  • Maintain a working knowledge of the organization and adheres to all organizational standards
  • Plan maintenance of current system solutions for various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
  • Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
  • Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
  • Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
  • Plan, Design work classes and plan production release deployments
  • Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
  • Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
  • Draw on own technical or professional expertise, knowledge & experience toidentify & recommend tactical solutions to defined problems in practices.
  • Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
  • Optimise goal achievement through tactical strategy implementation and optimisation on of practises, processes & systems across an internal value chain.
  • Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.

 

Governance

  • Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
  • People
  • Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
  • Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

People

  • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
  • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

 

Finance

  • Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

 

Client

  • Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
  • Participate in the specialist practice community and contribute positively to organisation knowledge management.
  • Provide authoritative, specialist expertise and advice to internal and external stakeholders.
  • Build professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development

 

Behavioural competencies

  • Accountability
  • Analytical Thinking  
  • Attention to Detail 
  • Adaptability 
  • Building Sustainability 
  • Business Knowledge
  • Commitment to Continuous Learning 
  • Conceptual Ability 
  • Customer Service
  • Fairness and Transparency
  • Honesty and Integrity
  • Organisational Awareness
  • Respect
  • Trust

 

Technical competencies

  • Functional Policies and Procedures
  • Computer Literacy 
  • IT Knowledge
  • Customer Relationship Management
  • System Thinking
  • Problem Analysis and Judgement
  • Verbal Communication
  • Business Knowledge  
  • Business IT Systems
  • Written Communication
  • Technical Analysis
  • Application Configuration & Optimization
  • Systems Architecture
  • Customer Service Tech
  •  Problem Management

 

Compliance Competency

  • GOC Confidential 

 

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.  

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

 

 

 

 

SPECIALIST ORGANISATIONAL EFFECTIVENESS - CHANGE MANAGEMENT X2 (FIXED TERM CONTRACT)

Position Reports to:   Business Area Head: Change Management

Division: National Operations Enablement – Change Management

Location: Pretoria

Advert Closing Date: 

 

About the Position

The pursuit for a “Smart Modern SARS” brings about challenging strategic and operational vulnerabilities. As the National Operations Enablement team, we are offering an exciting opportunity for a seasoned change practitioner who can facilitate, grow and enable change leadership and change management in different business situations or multiple aspects of a business in a manner that is likely to lessen identified vulnerabilities/operational risks resulting in the achievement of the set objective and key results.

The nature of the work requires a pro-active, self-directed, highly skilled, results driven specialist with sound judgement and strong business acumen who will contribute towards our higher purpose and people effectiveness. The change practitioner will lead a portfolio of changes, engage with various business stakeholders, provide expert advice, influence others, formulate tactical strategy and associated delivery plans.

The candidate should possess the intrinsic desire to contribute towards SARS’s higher purpose of making South Africa great and should be a team player. The position of Specialist: Organisational Effectiveness reports to the Business Area Head: Change Management.

  

Job Purpose

To be accountable and responsible for the development of organisational effectiveness tools and the building capabilities of strategic partners to effectively drive the implementation of organisational effectiveness initiatives and implement complex organisational effectiveness and change initiatives and strategies that support business objectives and are aligned with organisations vision, mission, and strategic plan and cultural and values framework.

 

Education and Experience

Minimum Qualification & Experience Required

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Business Administration or Management/ Psychology (Industrial or Organisational)/ Human Resource AND 8-10 years' experience in a Change Management environment, of which 3-4 years must at an operational specialist level.

Alternative#

Senior Certificate (NQF 4) AND 15 years change management experience of which 3-4 years must at an operational specialist level.

 

Job Outputs:

Process

  • Analyse and make recommendations about improvements to specialist systems, procedures, and associated area's practice.
  • Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
  • Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
  • Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
  • Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
  • Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
  • Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
  • Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
  • Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
  • Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation. • Provides alignment and integration between the work done by Internal and External Consultants.
  • Develops strategic partnerships with the Executive Team, HR specialists, and other internal clients to identify and intervene on change management initiatives that foster Organisation learning and address corporate strategic goals and needs.
  • Provides change management expertise to project management for organisation-wide projects/initiatives as required, facilitating stakeholder buy-in and support and change adoption.
  • Consults with organisation leadership and HRBPs regarding strategic planning sessions for groups to clarify, communicate and act upon the vision and goals of their department within the context of the Organisation’s mission, vision, and values.
  • Actively promote the assimilation of Organisational Effectiveness and Change Management competencies for HRBP and Line Managers through education, partnership, and consultation.
  • Partner with external consultants brought in to do various initiatives by providing them with information about the organisation, support the implementation, and ensuring that follow-up assessments of effectiveness are conducted.
  • Assesses risks associated with various change initiatives/projects and suggests and implements actions to manage any negative impacts.
  • Conducts organisation assessments using instruments and surveys to analyse individual and group behaviour and recommends strategies for making needed changes.
  • Influences and supports changes in organisational behaviour and serves as an internal consultant to facilitate team building; resolving work group conflict; changes in group in norms values and culture.
  • Recommend, manage, and implement the organizational change associated with enterprise and cluster projects.

 

Governance

  • Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

 

People

  • Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
  • Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
  • Positively influence and manage change in area of accountability.

 

Finance

  • Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

 

Client

  • Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
  • Participate in the specialist practice community and contribute positively to organisation knowledge management.
  • Provide authoritative, specialist expertise and advice to internal and external stakeholders.

 

Behavioural competencies

  • Accountability (V)
  • Analytical Thinking
  • Attention to Detail
  • Building Sustainability
  • Commitment to Continuous Learning
  • Conceptual Ability
  • Fairness and Transparency (V)
  • Honesty and Integrity (V)
  • Leading Change
  • Organisational Awareness
  • Problem Solving and Analysis
  • Relationship Management and Networking
  • Respect (V)
  • Stakeholder Engagement and Management
  • Trust (V)

 

Technical competencies

  • Business Knowledge
  • Change Management
  • Efficiency improvement
  • Functional Policies and Procedures
  • Human Resource Consulting
  • Knowledge of HR Policies & Procedures
  • Organisation Planning and Design
  • Reporting

 

Compliance Competency

  • GOC Confidential

 

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE

 

 

 

 

 

 

 

OPS MANAGER: ACCOUNT MAINTENANCE

Position Reports to:    Manager: Account Maintenance      

Division: Taxpayer Engagement-Gauteng

Location: Alberton Campus

Advert Closing Date: 15 June 2026

 

About the Position

SARS is looking for a dynamic individual who is highly skilled, suitably experienced and results-driven in the Accounts Maintenance environment. The individual must be highly skilled, results driven, self-directed / self-motivated, passionate person who can work and deliver independently in an extremely pressurised environment. The individual must be able to meaningfully contribute towards our higher purpose and service delivery to align with the SARS strategic objectives

 

Job Purpose

To plan, manage and monitor the implementation of area specific activities and end-to-end processes by managing internal operations and resources within the account maintenance business unit, in order to deliver on approved operational plans and to continuously enhance service delivery.

 

Education and Experience

 

Minimum Qualification & Experience Required 

Bachelor's Degree / Advanced Diploma (NQF 7) in Business Management/ Accounting/Finance and 5-7 years' experience in Accounts or Taxpayer Services, of which 1 year is at supervisory level

#ALTERNATIVE

Senior Certificate (NQF 4) and 10 years’ experience in Accounts or Taxpayer Services, of which 1 year is at supervisory level.

 

Job Outputs:

 

Process

  • Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
  • Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
  • Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change.
  • Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
  • Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
  • Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
  • Manage defined resources and the achievement of set unit's objectives and in the process, contribute to effective and efficient service delivery.
  • Manage team activities to ensure achievement of production targets within the identified quality and turnaround time and standards.
  • Plan and manage projects and initiatives in area of accountability that impact on specific business area.
  • Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
  • Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
  • Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
  • Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
  • Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
  • Constantly monitor the integrity and quality of data to ensure that the correct information is fed back to business and practice owners.
  • Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines and standards.
  • Ensure procedures, policies and mandates are clearly understood and complied with.
  • Ensure that appropriate control measures are introduced to address matters raised in audit findings.
  • Ensure that organisational compliance reports are submitted timeously and accurately, according to legislative requirements.

 

Governance

  • Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknown liabilities.
  • Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
  • Understand and implement governance control processes and role segregation requirements in area of accountability.

 

People

  • Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
  • Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.
  • Build strong relationships through providing direction and leadership to others and expressing positive expectations.
  • Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.

 

Finance

  • Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
  • Draw up a budget aligned to operational delivery plans, monitor and report on variances.
  • Ensure team's adherence to specified policies, standards and procedures to prevent and reduce wastage on financial resources and escalate associated risk.
  • Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.

 

Client

  • Develop and implement processes which build client service delivery excellence and encourage others to provide exceptional service.
  • Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.

 

Behavioural competencies

  • Accountability
  • Adaptability
  • Customer Service
  • Fairness and Transparency
  • Honesty and Integrity
  • Problem Solving and Analysis
  • Respect
  • Trust

 

Technical competencies Leadership Competencies

  • Ability to translate strategy into execution
  • Concern for impact of own behaviour on others
  • Develop teams and nurtures interdependency
  • Inspire others to positive action
  • Nurtures future talent
  • Stewardship and service orientation
  • Strong results orientation
  • Values and manage diversity

 

Technical competencies

  • Analysis and interpretation of Financial Statements
  • Business Acumen
  • Change Management
  • Customer Relationship Management
  • Decisiveness
  • Effective Business Communication
  • Financial Acumen
  • Financial Analysis and Reporting
  • Financial and Performance reporting
  • Functional Policies and Procedures
  • Managerial Budgeting
  • Planning and Organizing
  • Planning, Management and Measurement
  • Problem Analysis and Judgement
  • Quality Management
  • SARS System Products
  • Standard operating procedure compliance
  • Tax Knowledge

 

Compliance Competency

  • GOC: Grade of Clearance: (a) sensitive info (b) commercial info, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors, and suppliers.

 

 

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

 

PLEASE APPLY HERE