- Published on
SOUTH AFRICAN POST OFFICE (SAPO) - MANAGER: BRANCH NETWORK
SOUTH AFRICAN POST OFFICE (SAPO)
INTERNAL & EXTERNAL
Job Title: MANAGER: BRANCH NETWORK (L5/6)
(Position based in NPC, Pretoria)
Reports to: Head Channel
Summation
Responsible for driving and leading overall success of branch network /kiosk in providing seamless customer experience. The position exists to be responsible for the overall performance of the branch network and providing leadership In meeting customer needs through the branch Channel.
Key Responsibilities
• Manage financial results of entire Postbank branch network by ensuring the financial profitability and cost efficiency of all branch activities.
• Develop branch network operational targets and ensure they are executed and achieved through effective leadership, management, evaluation and reporting.
• Ensure a consistent customer experience is designed, enabled and executed within physical channel elements.
• Design and lead the implementation of the Branch Channel business plan and Branch Channel operational strategies.
• Ensure Postbank Branch network overall results and compliance with business the business plan and operational policies and procedures.
• Set comprehensive for performance, growth and manage branch network to encourage maximum performance.
• Oversee daily operations of branch network /kiosk the direct work of subordinates.
• Participate in implementation and development of Channel department strategy and operational plan.
• Assist in operational Manual /Procedure and documents write up to ensure the launch of new products/services are compiled with relevant regulatory requirements and internal policies.
• Ensure the efficient management of function/resources in accordance with the stipulations of the Public Finance Management Act, fraud prevention and risk management principles, legislation, company policies and practices, processes, regulations, Corporate Governance, etc.
Minimum Requirements
• Degree/National Diploma (NQF Level 7) in Finance, Banking, Economics.
• Any further financial qualification will be an added advantage.
• 120 FAIS credits in banking & RE 5 (Completed).
• 3-5 years’ experience in commercial banking, 2 years of which should be in branch management
Knowledge and understanding of:
• ATM cash ecosystem, Branch cash management and GL accounts reconciliations.
• Retail banking channel value chains, revenue growth channel activities and management.
• Legislation, regulations, internal policies and procedures that affect any activity of Postbank Savings Operations with specific reference to the Public Finance Management Act, King II Report, FICA, FAIS,NCA.
Skills and Attributes
• Achievement driven & Attention to detail, Flexibility/Adaptability to Change, Ability to think strategically, Strong relationship and networking skills both external and internal to the bank, Excellent people management skills, Good interpersonal and presentation skills, Strong strategy execution skills, Solid implementation and coordination capabilities
• Customer service driven, Innovative, Persuasive and influential, Ability to work under pressure, Good commercial awareness, Results driven
• Assist in operational Manual /Procedure and documents write up to ensure the launch of new products/services are compiled with relevant regulatory requirements and internal policies.
• Ensure the efficient management of function/resources in accordance with the stipulations of the Public Finance Management Act, fraud prevention and risk management principles, legislation, company policies and practices, processes, regulations, Corporate Governance, etc.
Minimum Requirements
• Degree/National Diploma (NQF Level 7) in Finance, Banking, Economics.
• Any further financial qualification will be an added advantage.
• 120 FAIS credits in banking & RE 5 (Completed).
• 3-5 years’ experience in commercial banking, 2 years of which should be in branch management
Knowledge and understanding of:
• ATM cash ecosystem, Branch cash management and GL accounts reconciliations.
• Retail banking channel value chains, revenue growth channel activities and management.
• Legislation, regulations, internal policies and procedures that affect any activity of Postbank Savings Operations with specific reference to the Public Finance Management Act, King II Report, FICA, FAIS,NCA.
Skills and Attributes
• Achievement driven & Attention to detail, Flexibility/Adaptability to Change, Ability to think strategically, Strong relationship and networking skills both external and internal to the bank, Excellent people management skills, Good interpersonal and presentation skills, Strong strategy execution skills, Solid implementation and coordination capabilities
• Customer service driven, Innovative, Persuasive and influential, Ability to work under pressure, Good commercial awareness, Results driven
Contacts
The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the banks employment equity plans, first preference will be given to candidates from designated groups. Correspondence will be limited to short listed candidates only.
If you wish to apply and meet the requirements, please forward your Curriculum Vitae (CV) to RecruitmentSM@postbank.co.za.
Please indicate in the subject line the position you are applying for
Closing date: 16 October 2020
Position numbers: 60047962
Cost Centre: 50800
If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.