SOUTH AFRICAN NATIONAL ROADS AGENCY (SANRAL) VACANCIES

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LAND ACQUISITION MANAGER
Northern Region
Permanent
 
Description
POSITION OBJECTIVE:
To ensure land acquisition and administration in respect of specific norms and standards, according to relevant legislation, and the efficient management of resources, time and budgets associated with projects under the incumbent’s control. To develop and maintain excellent working relationships with external stakeholders and to ensure required business results.
 
MINIMUM REQUIREMENTS:

• Bachelor’s Degree or BTech in Property Valuation and Management or Advanced Diploma in Real Estate with NQF Level 7.
• 8 - 10 years’ experience in Land Acquisition and Property Management and any other related experience.
• Must be registered with the South African Council for the Property Valuers Profession

 
ADVANTAGEOUS:
Survey or Law Degree will serve as an advantage
 
WORKING CONDITIONS / INHERENT REQUIREMENTS OF THE JOB:

• Travel as and when required.
• Attend Cluster Meetings as and when required.
• Driver’s License.
• Work is performed in a combination of office and construction site environment, as and when required.

 
SKILLS AND COMPETENCIES:

• Extension knowledge/understanding of the industry standards, applicable legislation that governs property acquisition, land administration and other related matters.
• Sufficient knowledge of the Spatial Planning and Land-Use Management (SPLUMA), the SANRAL Act, SANRAL land administration process and other relevant legislation.
• Knowledge in interpreting plans through Geographic Information Systems (GIS) or other relevant systems.
• Provide guidance and directions to property service providers to ensure that they execute deliverables effectively, while managing and mitigating risks therewith.
• An ability to identify and define problems, develop possible or available options to address, select the best course of action for implementation as the suggested resolution.
• Sufficient capability to manage contracts concluded with third party vendors (landowners/communities), contractors or consultants. 
• Capacity to support and manage the effectiveness of those contracts
• Ability to negotiate for whatever purpose that is deemed beneficial for projects with interested and affected internal/external stakeholders.

 
KEY PERFORMANCE AREAS INCLUDE, BUT ARE NOT LIMITED TO:
 
Advancing, Adhering and Strategic Planning: Valuation & Survey Standards, Policies and Procedures

• Compliance with SANRAL Procurement Lease and Alienation Property Policy
• Compliance with SANRAL Land Acquisition Guideline for Consulting Engineers
• Compliance with SANRAL Statutory Control Guidelines
• Provide valuable support to project managers to fast-track various projects and assistance to unlock the impasses in respect of land grabs/invasion or encroachments or illegal occupations on SANRAL assets (Properties or Road Reserve)

 
Management of the following activities in respect of property acquisition and, valuations, surveying and property management/administration at a regional level:

• Land identification
• Property information sourcing
• National road reserve declarations
• Property management (ad-hoc services, including leasing, alienation, valuations, land invasion, illegal occupation inside or outside SANRAL assets and maintenance)
• Property acquisition (including tribal land and state-owned, private property, servitudes, real rights etc.) for strategic and all projects.
• Transfer of property to SANRAL
• Sub divisional surveys and obtaining sub divisional consents
• Compilation of key plans and Framing of acquisition diagrams
• Accommodation of traffic to ensure safety of surveyors and road users during survey operations
• Handles topographical and cadastral surveying, engineering surveys as well as other special surveys (LIDAR, GPR) requests
• Identification of road reserve bending points
• Linking of Surveyor General (SG) diagrams and spatial data
• Ensuring the availability of all documentation, plans, images, Digital Terrain Models

 
Involvement in the preparation of Tender for Property Service Providers 

• Provide support and assistance with the development and maintenance of proforma procurement documentation.
• Support Supply Chain Management during the procurement process with any queries or clarifications when required
• Ensure effectiveness of contract management of the property service provider and that activities are performed in compliance with contractual terms and conditions.
• Manage activities, progress and deliverables contractually placed on the property service provider and identify possible impasses and develop mitigation strategies.
• Foster and sustain good working relationships with key stakeholders (Government officials at all levels) and other diverse SANRAL service providers.
• Provide support for SANRAL Head Office to ensure that allocated budget expenditure falls within contractual obligation.

 
Technical Skills, Recommendations and Support

• Review and provide feedback on property reports prepared by consultants during design. Draft recommendations to management for approval and initiate land acquisition process (when required).
• Provide technical support to the region regarding valuation, surveying, declarations, road reserve, property acquisition & administration and other matters related to illegal occupation/land invaders.
• Provide support and guidance to property acquisition and administration Service Providers.
• Provide support and facilitate discussions regarding SPLUMA, tribal land, access road transfers with relevant authorities.
• Promotional of Intergovernmental Relation (IGR) with other spheres of government officials.
• Provide supporting information related to property/land to colleagues and consultants when required.
• Conduct due diligence upon receipt of land rights enquiries, lease applications, concern request and facilitate the signing or approvals.
• Actively participate in the relevant functional working group

 
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
 
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human Resources department only.
 
EMPLOYMENT EQUITY
Appointments will be made in accordance with SANRAL’s Employment Equity plan.
SANRAL reserves the right not to fill any position.
 
Closing date for applications: 21 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2677&company=southafr02
Please note that further communication will be limited to shortlisted candidates only.
 
Employment Permanent
Location Gauteng Province: 38 IDA Street, Menlo Park, Pretoria
Closing Date 21/03/2025
 
 
 
 
 
 

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STORAGE & BACKUP ENGINEER X4
National
Permanent
 
Description
POSITION OBJECTIVE:
The Storage & Backup Engineer will be responsible for maintaining SANRAL’s storage, SAN, and computer hardware by adhering to OEM best practices. The role involves designing, implementing, and deploying shared system resources such as disks and networking, ensuring performance analysis, troubleshooting, data recovery strategies, and data backup measures for critical systems.
 
MINIMUM REQUIREMENTS:

• A Diploma in Information Technology at an NQF level 6.
• Five (5) years relevant storae and backup experience in an Enterprise ICT environment.

Certificates:

• HPE 3PAR StoreServ I and/or HPE 3PAR HPE StoreServ II

 
ADVANTAGEOUS:

• IT Enterprise size DR, plan, implement and maintain.
• Managing HPE 3PAR StoreServ I experience.
• Managing HPE 3PAR StoreServ II experience.
• Implementing MSA Storage Solutions experience.
• ITIL Foundation.

 
TECHNICAL COMPETENCIES:

• Knowledge of Software Development Lifecycle (SDLC) and Agile methodologies, processes, tools and best practices to deliver new or enhanced applications.
• Ability to prioritize calls for implementation, together with expectations management.

 
Technology:

• Systems and Systems Integration
• Vendor Management
• Managing 15 Petabytes
• Technical lead for Plan, Build and Operate
• HPE 3PAR (7000 series, 20800 serious or latest)
• HPE MSA
• HPE Blade Chassis (9000 series, 7000 series or latest)
• HPE Physical servers (Various models)
• SAN – Physical and Fabrics (Director Class, Blade Chassis switches)

 
KEY RESPONSIBILITIES:
 
Management of systems in accordance with ITIL Methodologies:

• Respond to calls and requests logged on Helpdesk timeously and resolve them accordingly.
• SLA Management for Data Center Services.
• Follow the change management, incident management and problem management according to the ITIL Framework.
• Continuous Improvements.

 
Operational

• Monitor, contribute and report on compliance to documented protocols to ensure contractual objectives are achieved.
• Maintain short-term and long-term capacity and availability goals to deliver on day-to-day services.
• Development / partake in the policies, procedures, and organisation capability to establish sufficient capacity to manage continuity and disaster recovery.
• Participate in any incident that leads to a disastrous event.
• Participate in annual disaster recovery testing as required and specified in the contract.
• Participates in SANRAL ICT DR plans, policies, and strategies.
• Storage provisioning.
• Zoning
• Firmware maintenance (SAN, Storage, Blade Chassis, Physical servers)
• Maintain HPE repairs.
• Ad-hoc project management.
• Patch management.

 
Reporting

• Provide monthly SANRAL infrastructure availability reports.
• Contribute to the compilation of monthly capacity and availability reporting
• ICT hardware firmware status.
• ICT software status.
• Project feedback.
• Change and Ticket feedback.

 
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
 
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
 
EMPLOYMENT EQUITY

• Appointments will be made in accordance with SANRAL’s Employment Equity plan.
• SANRAL reserves the right not to fill any position

 
Closing date for applications: 14 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2686&company=southafr02
 
Please note that feedback will be given to shortlisted candidates.
 
Employment Permanent
Location SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
Closing Date 14/03/2025
 
 
 
 
 

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SENIOR SQL DATABASE ADMINISTRATOR
National
Permanent
 
Description
POSITION OBJECTIVE:
The Senior SQL (DBA) is responsible for managing and optimizing SANRAL’s database infrastructure, ensuring high availability, performance, and security. This role involves database administration, performance tuning, backup and disaster recovery, security compliance, and automation. The DBA supports business continuity by maintaining SQL Server databases, troubleshooting issues, implementing high availability (HA) and disaster recovery (DR) solutions, and ensuring compliance with security stand. Senior DBA contributes to SANRAL’s data integrity, operational efficiency, and ICT modernization initiatives.
 
MINIMUM REQUIREMENTS:

• A Diploma in Information Technology at an NQF level 6.
• Five (5) years of relevant experience.

Certification:

• SQL Server DBA certification (MCP, MCSA, or equivalent).

 
ADVANTAGEOUS:

• Exposure to MongoDB and Oracle databases is beneficial.
• Experience in Power BI for reporting and analytics.
• Azure experience is beneficial.
• Familiarity with Linux, Windows Server, and hybrid cloud database deployments.

 
TECHNICAL COMPETENCIES:

• SQL Server High Availability (Always On, Clustering, Log Shipping, Replication)
• Database Performance Tuning & Query Optimization
• Security Management (Access Control, Auditing, Encryption, Data Masking)
• Backup & Recovery Strategies (Veeam, Native SQL Server Backups)
• Scripting & Automation (T-SQL, PowerShell, Shell Scripting)
• Monitoring & Troubleshooting (SQL Profiler, Extended Events, Performance Monitor
• Cloud & Hybrid Environments (Azure SQL, AWS, Oracle Cloud)

 
Technologies:

• SQL Server 2012-2022
• Cloud-based database solutions (Azure, AWS Redshift, Oracle Cloud)

 
KEY RESPONSIBILITIES:
Database Administration and Maintenance

• Administer and maintain 200+ SQL Server databases, ensuring optimal performance, security, and availability.
• Perform daily health checks, troubleshooting, and root cause analysis of database issues.
• Implement best practices for database security, backup, and disaster recovery.
• Conduct regular patching, updates, and version upgrades to keep systems current.
• Develop and automate maintenance tasks to replace manual operational activities.
• Support application projects with database tasks.

 
Performance Tuning & Optimization

• Perform advanced query optimization and index tuning to improve database efficiency.
• Analyze system performance, identify bottlenecks, and implement tuning strategies.
• Monitor database resource utilization and recommend scaling strategies.

 
Availability

• High Availability & Disaster Recovery.
• Design and maintain SQL Server high availability (HA) and disaster recovery (DR) solutions, including Always On availability groups and failover clustering.
• Conduct frequent failover testing to ensure business continuity.
• Implement and manage backup and restore strategies using Veeam Backup Solutions and native SQL Server tools.

 
Security and Compliance

• Manage database security, user access, and permissions in line with governance policies.
• Ensure compliance with audit and regulatory requirements, implementing security best practices.
• Support encryption, data masking, and other advanced security features.

 
Stakeholder Collaboration & Support

• Provide technical support and database-related guidance to application teams.
• Engage with third-party vendors to ensure efficient operation and support of SQL Server databases.
• Document database architecture, configurations, and standard operating procedures.
• Provide monthly database reports in line with business requirements.

 
 
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
 
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
 
EMPLOYMENT EQUITY

• Appointments will be made in accordance with SANRAL’s Employment Equity plan.
• SANRAL reserves the right not to fill any position

 
Closing date for applications:  14 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2681&company=southafr02
 
Please note that feedback will be given to shortlisted candidates only. 
 
Employment Permanent
Location SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
Closing Date 14/03/2025
 
 
 
 
 

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SENIOR ORACLE DATABASE ADMINISTRATOR X2
National
Permanent
 
Description
POSITION OBJECTIVE:
The Oracle Database Administrator (DBA) is responsible for managing and optimizing SANRAL’s Oracle database infrastructure, ensuring high availability, security, and performance. This role involves database administration, performance tuning, backup and disaster recovery, security compliance, and automation. The DBA ensures business continuity by managing Oracle RAC, Data Guard, ASM, and RMAN, troubleshooting issues, and implementing high availability (HA) and disaster recovery (DR) solutions. DBA contributes to data integrity, operational efficiency, and SANRAL’s ICT modernization initiatives.
 
MINIMUM REQUIREMENTS:

• A Diploma in Information Technology at an NQF level 6.
• Five (5) years of relevant experience.

Certification:

• Oracle Certified Professional (OCP) or Oracle Database Administration

 
ADVANTAGEOUS:

• Exposure to MongoDB and SQL Server databases.
• Experience in Oracle APEX, Oracle Spatial, and Oracle BI tools.

 
TECHNICAL COMPETENCIES:

• Oracle VLDB Administration (9i–19c)
• Oracle High Availability (RAC, Data Guard, Fast Recovery Area)
• Performance Tuning (AWR, ADDM, ASH, SQL Tuning Advisor)
• Security & Compliance (TDE, Data Vault, Audit Vault)
• Backup & Recovery (RMAN, Veeam, Flashback, FRA)
• Scripting & Automation (PL/SQL, Shell Scripting, Python)
• Linux & Unix Administration (Red Hat, AIX, Oracle Enterprise Linux)
• Cloud & Hybrid Environments (Oracle Cloud, AWS, Azure)

 
Technologies:

• Oracle 9i, 10g, 11g, 12c, 19c.
• Oracle Data Guard, RMAN, ASM, and RAC

 
KEY RESPONSIBILITIES:
 
Database Administration and Maintenance

• Administer and maintain 8+ enterprise-grade Oracle databases, ensuring high availability, security, and performance.
• Perform daily health checks, troubleshooting, and root cause analysis of database-related incidents.
• Develop and implement best practices for database security, backup, and disaster recovery.
• Conduct regular patching, updates, and version upgrades to ensure stability and compliance.
• Automate routine database administration tasks to enhance operational efficiency.

 
Performance Tuning & Optimization

• Implement and maintain Oracle Data Guard, RMAN, and Fast Recovery Area (FRA) for business continuity.
• Design and manage Oracle RAC and other high-availability solutions.
• Conduct failover testing and regularly validate disaster recovery plans.
• Experience with Veeam Backup Solutions
• Experience with Oracle RMAN Merged Incremental Backups

 
Availability

• Implement and maintain Oracle Data Guard, RMAN, and Fast Recovery Area (FRA) for business continuity.
• Design and manage Oracle RAC and other high-availability solutions.
• Conduct failover testing and regularly validate disaster recovery plans.

 
Security and Compliance

• Manage Oracle database security policies, user access control, and auditing.
• Oracle Advanced Security (TDE, Data Vault, Audit Vault) experience.
• Ensure compliance with IT governance frameworks and security best practices.
• Support internal and external audit processes, ensuring database security compliance.

 
Stakeholder Collaboration, Support and Reporting

• Provide technical expertise and support to development, infrastructure, and application teams.
• Engage with vendors to resolve database issues.
• Document database configurations, best practices, and standard operating procedures.
• Produce monthly database reports aligned with business and audit requirements.
• Support complex integration projects.

 
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
 
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
 
EMPLOYMENT EQUITY

• Appointments will be made in accordance with SANRAL’s Employment Equity plan.
• SANRAL reserves the right not to fill any position

 
Closing date for applications: 14 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2680&company=southafr02
 
Please note that feedback will be given to shortlisted candidates only. 
 
Employment Permanent
Location SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
Closing Date 14/03/2025
 
 
 
 
 
 

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NETWORK SPECIALIST X2
National
Permanent
 
Description
POSITION OBJECTIVE:
The Network Specialist is responsible for designing, implementing, and maintaining SANRAL’s network infrastructure, ensuring high availability, security, and performance. This role involves proactive monitoring, troubleshooting, and optimization of network systems to support business operations and ICT modernization initiatives.
 
MINIMUM REQUIREMENTS:

• A Diploma in Information Technology at an NQF level 6.

Certificates:

• Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA).

 
ADVANTAGEOUS:

• ITIL Foundation Certification.
• Cisco Certified Internetwork Expert (CCIE).
• Extensive experience configuring and troubleshooting Cisco routers, switches, and firewalls.
• Strong knowledge of routing protocols (OSPF, BGP, EIGRP) and switching technologies.

 
TECHNICAL COMPETENCIES:

• Knowledge of Software Development Lifecycle (SDLC) and Agile methodologies, processes, tools and best practices to deliver new or enhanced applications
• Ability to prioritize calls for implementation, together with expectations management
• Knowledge of the latest technological trends to promote new technologies within the organization and suggest changes to the present framework

 
KEY RESPONSIBILITIES:
 
 
Management of systems in accordance with ITIL Methodologies:

• Respond to incidents and requests logged on the Helpdesk promptly and ensure efficient resolution of network-related incidents.
• Collaborate with regional teams to manage region-specific IT challenges, ensuring seamless LAN and WAN operations across all SANRAL locations.
• Adhere to ITIL best practices, including Change Management, Incident Management, and Problem Management, to maintain network stability and reliability.
• Ensure proactive monitoring and troubleshooting of network infrastructure to minimize downtime and improve service delivery.

 
Operations

• Manage, configure, and troubleshoot LAN, WAN and VLAN networks.
• Oversee Cisco routers, switches, firewalls, and wireless infrastructure.
• Implement Quality of Service (QoS), traffic shaping, and network optimization strategies.
• Perform firmware updates, patching, and lifecycle management for network devices.
• Maintain network documentation, including topology diagrams and configuration records.
• Enforce network security policies, firewall rules, and access control lists (ACLs).
• Implement and maintain VPNs, IPSec tunnels, and remote access solutions.
• Ensure compliance with ISO 27001, PCI-DSS, and other cybersecurity regulations.
• Monitor network traffic for anomalies, intrusions, and potential security breaches.
• Monitor and analyse network performance metrics using tools such as Cisco Prime, SolarWinds, and Wireshark.
• Identify and resolve latency, packet loss, and bandwidth bottlenecks.
• Conduct root cause analysis (RCA) for network incidents and implement corrective measures.
• Provide support for VoIP, video conferencing, and enterprise applications.

 
High Availability and Disaster Recovery

• High Availability & Disaster Recovery
• Design and maintain redundant network architectures to ensure high availability.
• Implement and manage failover mechanisms (HSRP, VRRP, BGP, OSPF) for network resilience.
• Support disaster recovery planning (DRP) and business continuity strategies.
• Perform regular network failover testing and security audits.

 
Stakeholders Collaboration, Support and Reporting

• Work with internal ICT teams and external service providers to support network upgrades and expansion.
• Assist in contract management for network service providers and ISPs.
• Provide technical support and troubleshooting for enterprise users.
• Train ICT support teams on network best practices and incident response procedures.
• Provide network performance reports

 
EMPLOYMENT REFERENCE CHECKS

• Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
• Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.

 
EMPLOYMENT EQUITY

• Appointments will be made in accordance with SANRAL’s Employment Equity plan.
• SANRAL reserves the right not to fill any position

 
Closing date for applications: 14 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2679&company=southafr02
 
Please note that feedback will be given to shortlisted candidates only. 
 
Employment Permanent
Location SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
Closing Date 14/03/2025
 
 
 
 
 
 

 
 
 
 
 
 
CLOUD ENGINEER: AD / EXCHANGE X2
National
Permanent
 
Description
POSITION OBJECTIVE:
The Cloud Engineer (AD / Exchange) is responsible for the administration, maintenance, and security of Active Directory, Exchange Server, Exchange Online, and related cloud services. This role ensures high availability, performance, and security of authentication and email services while supporting identity management and collaboration platforms. The engineer will proactively monitor, troubleshoot, and optimize AD and Exchange environments, enforce security policies, and align with best practices such as ITIL, NIST, and PCI DSS. Additionally, they will collaborate with internal IT teams and external vendors to maintain seamless business operations and compliance.
 
MINIMUM REQUIREMENTS:

• A Diploma in Information Technology at an NQF level 6.
• Five (5) years of relevant experience.
• Certificates:
• Microsoft 365 Certified:
• Messaging Administrator Associate
• Enterprise Administrator Expert
• Azure Active Directory (Azure AD) Administrator

 
ADVATANGEOUS:
Experience in Monitoring Enterprise Services (Network, Applications, Backups, Servers).
ITIL Foundation.
 
TECHNICAL COMPETENCIES:

• Expertise in managing on-premises AD, Azure AD, Exchange Server, and Exchange Online, including authentication, group policies, and mail flow.
• Knowledge of IAM, MFA, RBAC, security hardening, and regulatory frameworks such as PCI DSS, NIST, and ISO 27001.
• Ability to diagnose and resolve AD replication failures, exchange mail flow issues, and authentication problems using ITSM tools.
• Experience automating user provisioning, mailbox management, and log analysis through scripting.
• Expertise in Azure AD Connect, Exchange Hybrid configurations, disaster recovery, and backup strategies.

 
KEY RESPONSIBILITIES:
 
Management of Systems In accordance with ITIL Methodologies

• Respond to calls and requests logged on to Helpdesk timeously and resolve them accordingly.
• SLA Management for Service Availability.
• Follow the change, incident, and problem management according to ITIL Frameworks.
• Continuous Improvements.

 
Operational

• Provide technical support for identity, messaging and on prem-hosted and cloud-based services and applications (E-mail and AD).
• Troubleshooting and resolving tickets reported by monitoring systems and tickets submitted through the ticketing system within KPI targets.
• Follow-up on technical cases including escalation to external partners.
• End-to-end coordination and implementation of approved changes per Change Management process.
• Active participation and support of Infrastructure Projects.
• Installing configuring, maintaining, and supporting applications and servers on-prem environments.
• Knowledge and experience in supporting Microsoft solutions.
• Understanding of enterprise IT Strategies and Concepts.
• Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
• Submit technical documentation, bulletins and release notes for known errors.
• Communicate areas for improvement to management to improve.

 
Reporting

• Provide daily reports on Active Directory and Exchange service availability KPI’s (e.g., replication status, mail flow health, directory sync status).
• Provide a daily report on all logged, open, and closed tickets related to AD, Exchange, and cloud services (Azure AD, Microsoft 365).
• Compile ad-hoc reports as required by the business, including user access trends, mailbox usage, and policy compliance.
• Generate daily automated reports of logged incident tickets related to AD, Exchange, and authentication issues, extracted from the Incident Management Tool (ITSM).

 
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
 
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
 
EMPLOYMENT EQUITY

• Appointments will be made in accordance with SANRAL’s Employment Equity plan.
• SANRAL reserves the right not to fill any position

 
Closing date for applications: 14 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2685&company=southafr02
 
Please note that feedback will be given to shortlisted candidates only. 
 
Employment Permanent
Location SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
Closing Date 14/03/2025
 
 
 
 
 
 

​APPLICATION SUPPORT ENGINEER: SYSTEMS MONITORING X2
National
Permanent
 
Description
POSITION OBJECTIVE:
The Application Support Engineer: Systems Monitoring will be responsible for the real-time monitoring, performance analysis, and troubleshooting of SANRAL’s IT infrastructure, ensuring system availability, stability, and efficiency. This role involves proactively identifying issues, managing alerts, and implementing ITIL best practices for Incident, Problem, and Change Management. The engineer will also collaborate with internal teams and external partners to maintain optimal system performance.
 
MINIMUM REQUIREMENTS:

• A Diploma in IT at an NQF level 6.
• Five (5) years of relevant experience.

Certificates:

• ITIL Foundation

 
ADVANTAGEOUS:

• Experience in Monitoring Enterprise Services (Network, Applications, Backups, Servers).

 
TECHNICAL COMPETENCIES:

• Knowledge of Software Development Lifecycle (SDLC) and Agile methodologies, processes, tools and best practices to deliver new or enhanced applications.
• Ability to prioritize calls for implementation, together with expectations management.
• Technology Trends
• Systems and Systems Integration
• Vendor Management
• SQL Script interpretation
• Operation Bridge Manager (OBM)
• Network Node Management (NNMi)

 
KEY RESPONSIBILITIES:
 
Management of systems in accordance with ITIL Methodologies:

• Respond to calls and requests logged on Helpdesk timeously and resolve them accordingly.
• SLA Management for Service Availability.
• Follow the change management, incident management and problem management according to the ITIL Framework.
• Provide input to 2nd level support and 3rd Level on resolution of all Systems Monitoring related tickets.
• 24X7 monitoring of transaction flow between the entity to entity across all SANRAL domains.
• Continuous Improvements.

 
Operational

• Support of SANRAL systems using monitoring solution: Operation Bridge Manager and Network Node Management.
• Performance Manager, Network Node Manager and Operations Manager for windows.
• 1st line support: troubleshooting on real-time alerts and network-related issues.
• Receive alerts, analyse, log, and manage incident tickets from start to finish.
• Record, track and ensure resolution of operational incidents, problem and service request tickets including those reported to the Service Desk, identified by Systems Monitoring tools.
• Liaise with internal and external support entities on SLA and tickets management.
• Follow the incident management life cycle and follow up on the status of incidents on behalf of users and communicate progress update in a timely manner.
• Utilise the internal monitoring tool to identify issues in the flow of transactions from entity to entity across all domains.
• Execute SQL scripts to identify problems on transactions flow.
• Analyse and report SQL job failures.

 
Reporting

• Provide daily statistic report of Systems Monitoring Availability KPI’s.
• Provide a daily report on all Systems Monitoring related logged, open and closed tickets.
• Compile ad-hoc reports as and when required by the business
• Compile daily automated logged incident tickets using the Incident Management Tool (ITSM).

 
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
 
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
 
EMPLOYMENT EQUITY

• Appointments will be made in accordance with SANRAL’s Employment Equity plan.
• SANRAL reserves the right not to fill any position

 
Closing date for applications: 14 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2683&company=southafr02
 
Please note that feedback will be given to shortlisted candidates. 
 
Employment Permanent
Location SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
Closing Date 14/03/2025

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APPLICATION SUPPORT ENGINEER X8
National
Permanent      
 
Description
POSITION OBJECTIVE:
The Application Support Engineer is responsible for providing technical support, troubleshooting, and maintenance for enterprise applications used within SANRAL. This role ensures stability, availability, and optimal performance of applications by resolving user issues, managing incidents, and collaborating with internal teams and external partners.
 
MINIMUM REQUIREMENTS:

• A Diploma in Information Technology at an NQF level 6.
• Five (5) years of relevant experience.

Certificates:

• ITIL Foundation

 
ADVANTAGEOUS:

• SQL and Oracle DBA Fundamentals: writing queries, performance tuning, user access management.
• ITSM: Incident, Problem, and Change Management.
• SQL: Querying, troubleshooting, and performance optimization.
• Oracle Certified Associate.
• Microsoft SQL Server Certification (MCSA/MCSE).

 
TECHNICAL COMPETENCIES:

• Knowledge of Software Development Lifecycle (SDLC) and Agile methodologies, processes, tools and best practices to deliver new or enhanced applications.
• Ability to prioritize calls for implementation, together with expectations management.
• Technology Trends: Systems and Systems Integration, SQL Script, Oracle.

 
KEY RESPONSIBILITIES:
 
Management of systems in accordance with ITIL Methodologies:

• Respond to calls and requests logged on Helpdesk timeously and resolve them accordingly.
• Provide 1st and 2nd-level support for all SANRAL applications, ensuring minimal disruption to the internal and external users.
• Follow the incident management, change management and problem management according to the ITIL Framework.
• Investigate, troubleshoot, and resolve application-related issues and escalating developers when required.
• Perform root cause analysis (RCA) to prevent recurring application issues.
• Continuous Improvements.

 
Operational: 

• Monitor application performance, availability, and reliability using monitoring tools.
• Identify and resolve slow performance, integration failures, and system errors.
• Work closely with database administrators, network engineers, and partners  to optimize application performance.
• Assist users with application-related queries, configurations, and best practices.
• Provide training and documentation for common issues and solutions.
• Manage user access, authentication, and authorization for applications.
• Support disaster recovery (DR) and backup plans for business-critical applications.
• Write and execute SQL queries to analyse and troubleshoot application-related database issues.
• Identify slow-performing queries and work with DBAs to optimize performance.
• Troubleshooting of Oracle tablespaces, schemas, and user roles for application.
• Assist with database connectivity issues, user access, and data integrity.

 
Reporting and Improvements:

• Generate application health reports on uptime, incident resolution times, and performance.
• Recommend process improvements to enhance system reliability and user experience.
• Document known issues, solutions, and troubleshooting steps in a knowledge base.

 
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials
 
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
 
EMPLOYMENT EQUITY

• Appointments will be made in accordance with SANRAL’s Employment Equity plan.
• SANRAL reserves the right not to fill any position

 
Closing date for applications:   14 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2684&company=southafr02
 
Please note that feedback will be given to shortlisted candidates. 
 
Employment Permanent
Location SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
Closing Date 14/03/2025





​

​SERVER ENGINEER (WINTEL AND VMWARE) X4
National
Permanent
 
Description
 
POSITION OBJECTIVE:
The Server Engineer will be responsible for maintaining and optimizing SANRAL’s virtualized infrastructure, including vSphere, vCenter, ESXi, and Site Recovery Manager (SRM). This role involves troubleshooting, managing patches, disaster recovery, and server migrations to ensure high system availability, security, and compliance. By providing ongoing support, generating reports, and assisting with continuous improvement efforts, the Server Engineer contributes to the smooth operation of ICT systems and supports SANRAL's modernization initiatives, aligning with the organization’s strategic ICT goals
 
MINIMUM REQUIREMENTS:

• A Diploma in Information Technology at an NQF level 6.
• Five (5) years of relevant experience

Certificates:

• VMware Certified Professional and/or Microsoft Certified: Azure Administrator Associate

 
ADVANTAGEOUS:

• ITIL Foundation.
• VMware Administration: Expertise in vSphere, vCenter, ESXi, Site Recovery Manager (SRM).
• Patch Management: Managing security and application patching using Microsoft Intune, ManageEngine, and SCCM.
• Security & Compliance: Ensuring PCI-DSS, ISO 27001 compliance through automated security updates.
• Server Builds & Migrations: Experience with server cloning, Sysprep, domain registrations, and OS upgrades.
• Monitoring & Automation: Utilizing SCOM, SCCM, PowerShell, Ansible, and VMware vRealize for proactive monitoring and automation.

 
TECHNICAL COMPETENCIES

• Knowledge of Software Development Lifecycle (SDLC) and Agile methodologies, processes, tools and best practices to deliver new or enhanced applications
• Ability to prioritize calls for implementation, together with expectations management

Technology:

• vSphere, vCenter, ESXi, Site Recovery Manager (SRM).
• SCOM, SCCM, PowerShell, Ansible, and VMware vRealize.

 
KEY RESPONSIBILITIES:
 
Management of systems in accordance with ITIL Methodologies:

• Respond to calls and requests logged on Helpdesk timeously and resolve them accordingly.
• SLA Management for Service Availability
• Follow the change management, incident management and problem management according to the ITIL Framework.
• Continuous Improvements

 
Operational

• Provide solution design and technical recommendations for VMware infrastructure.
• Support and maintain VMware Site Recovery Manager (SRM) for disaster recovery (DR) testing and configuration.
• Implement and manage server migrations and cloning, including Sysprep, domain registrations, and patching.
• Maintain N-1 compliance for server OS upgrades to support PCI-DSS certification.
• Implement and maintain centralized license solutions (KMS) and Remote Desktop Protocol (RDP) authentication.
• Manage server security patching (create deployment packages, build release notes, and deploy to Test, Dev, and Production environments for 1000+ servers).
• Manage server application patching (e.g., Internet Explorer, IIS, .Net) across all servers.
• Oversee desktop security patch management for 1000+ endpoints (desktops/laptops).
• Develop and maintain patch schedules for continuous system security.
• Ensure compliance with security frameworks (PCI-DSS, NIST, ISO 27001).
• Build and deploy new servers, including domain registration and patching.
• Maintain Standard Operating Procedures (SOPs) and Low-Level Designs (LLDs) for SCCM, SCOM, Manage Engine, Intune and server OS standards.
• Monitor system health and performance using SCOM (System Centre Operations Manager).

 
Reporting

• Daily System Availability KPI Reports: Generate and provide statistical reports on VMware infrastructure and systems monitoring performance.
• Incident Management Reporting: Track and report on all logged, open, and closed tickets related to VMware and Windows Server environments.
• Ad-Hoc Business Reports: Compile and deliver custom reports based on business and ICT requirements.
• Automated Incident Reporting: Ensure daily automated reports of logged Incident Tickets using the Incident Management Tool (ITSM).
• Security & Patch Management Reports: Document and track patch deployment status for server security and compliance.
• Disaster Recovery & Backup Reports: Provide insights on SRM (Site Recovery Manager) testing, backup success rates, and DR readiness.

 
 
EMPLOYMENT REFERENCE CHECKS
Employment reference checks are a requirement as part of SANRAL’s recruitment and selection process. In order for SANRAL to conduct these checks a consent form needs to be completed and signed by the applicant. As an applicant of this position, you authorize SANRAL to process all the information provided for the purpose of your application for the position as well as the verification and record keeping of such credentials.
Please note that this is a confidential document and is intended for internal use by SANRAL’s Human resources department only.
 
EMPLOYMENT EQUITY
Appointments will be made in accordance with SANRAL’s Employment Equity plan.
SANRAL reserves the right not to fill any position
 
Closing date for applications:   14 March 2025
 
Link to apply for this position: https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=2682&company=southafr02
 
Please note that feedback will be given to shortlisted candidates only. 
 
Employment Permanent
Location SANRAL COC: 36 Assegai Wood Road, Rooihuiskraal, Centurion
Closing Date 14/03/2025