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SOUTH AFRICAN LOCAL GOVERNMENT ASSOCIATION (SALGA)
 

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RECEPTIONIST 
Based in Free State Province (Bloemfontein), Ref: 08/07/2024
Cluster: Human Capital and Corporate Services 
Remuneration package: A competitive salary package with benefits
 
Reporting to the Manager: Finance and Corporate Services, the incumbent’s role and responsibilities shall include the following: 
 
KEY PERFORMANCE AREAS 
■ Ensure that the front desk is professionally managed at all times ■Coordinate logistics, and boardroom meetings as indicated by requesting units ■Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff ■Enhance, organise, and facilitate and manage external, internal calls and messages from visitors ■Screen incoming calls ■Assist and support other stakeholders and municipalities with information on their queries ■Establish an independent reporting mechanism in respect of frontline tasks ■ Assist with access control for entry into SALGA office ■Monitor and manage visitors at the front desk ■ Capturing and sending all telephone messages to staff members through the Electronic Messaging System ■Updating and monitoring of the telephone list ■ Any other responsibilities as an when required. 
 
QUALIFICATIONS AND EXPERIENCE 
■ Applicants must be in possession of a Matric with experience as a Receptionist, Client / Customer Service ■Must have a Customer Service/ Relations certificate ■Worked in an office work environment. 
 
CORE KNOWLEDGE, SKILLS, AND BEHAVIOUR 
■Good verbal and written communication skills ■ Strong interpersonal relations skills ■ Ability to handle difficult customers
■Ability to screen calls and prioritize accordingly ■ Ability to provide basic information to callers ■Ability to handle pressure ■Multi-tasking ■Computer literacy.




Suitably qualified and experienced candidates must apply on CV spaces website at www.cvspaces.co.za
 
Closing Date: 14 August 2024
 
NOTE: Communication will be limited to short-listed candidates only. 
 
SALGA reserves the right not to proceed with the appointment for any of the vacant position. 
 
All appointments will be made in line with the SALGA’S Employment Equity Plan
 
PLEASE APPLY HERE


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