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SOUTH AFRICAN FORESTRY COMPANY (SAFCOL) VACANCIES
SOUTH AFRICAN FORESTRY COMPANY (SAFCOL)
MANAGER: ICT OPERATIONS
Status: Permanent
Location: Nelspruit
Grade: D3
Reporting line: Chief Information Officer (CIO)
Role Mandate
The purpose of this role is to ensure the effective, secure, and reliable operation of the organisation’s ICT environment through the delivery of consistent, high-quality ICT services aligned to business needs. The role is accountable for ICT operations, service management, and operational security, while leading operational projects and managing service performance in line with ITIL / ITSM principles. The role supports infrastructure and systems availability, business continuity, enables service improvement, and provides operational assurance to the CIO and executive management. The Manager: ICT Operations role operates in a complex ICT environment & requires a balance between operational stability, service improvement, and responsiveness to business needs.
Key Accountabilities
ICT Service Operations & Availability
• Monitor and manage service performance against agreed service levels
• Manage operational relationships with ICT service providers, drive corrective actions and service improvements
• Ensure effective troubleshooting, escalation, and resolution of operational issues
• Management of all company cell phone contracts and two-way communication licenses
• Recommendations for the improvement or development of system processes & policies
• Ensure availability, performance & reliability of ICT systems and infrastructure
• Plan & deliver ICT operational projects within scope, time & budget
• Budgeting & forecasting
• Outputs:
• Improved incident resolution times
• Reduced system downtime
• Stable & predictable ICT operations
• Improved vendor performance & clear accountability for service delivery
• Service performance dashboards & reports
ICT Service Management Processes (ITIL / ITSM)
• Implement and maintain ITSM processes (Incident, Problem, Change, Request, Service Levels)
• Oversee incident, problem & request management
• Ensure operational processes are documented, embedded, and consistently applied
• Drive continual service improvement initiatives
• Support operational assurance & audit requirements
• Outputs:
• Management of ICT asset register through electronic monitoring system
• Management of all ICT assets through their lifecycle (procurement, capitalisation, transfers, disposals etc.)
• Recommendations to the CIO with regards to budget: Opex & Capex
System & Infrastructure Security
• Ensure operational security controls are implemented and monitored
• Manage ICT operational risks in collaboration with infrastructure and security teams, including the identification, remediation & tracking of vulnerabilities
• Management of logical & physical access rights for employees & contractors across systems, network infrastructure, and facilities
• Contribute to business continuity & disaster recovery readiness
• Outputs:
• Manage workloads, capacity & skills development – oversee development & retention of key talent
• Implement succession plans for critical roles
• Promote a culture of learning & development
• Recommendations for the revision of role profiles & evaluation of roles within the department
Reporting, Risk & Management Support
• Provide monthly operational reports (e.g. call tracking, cell phone usage) reports to the CIO
• Highlight risks, issues & dependencies proactively
• Support Governance, Risk & Audit structures
• Develop recommendations related to new technology improvements & implementation
• Outputs:
Minimum Requirements
• Bachelor’s degree or equivalent (NQF 7) in Information Systems / Management / Technology
• Certification in Call Centre Support will be an added advantage
• Information Technology Infrastructure Library (ITIL) Foundation will be an added advantage
• 3 – 5 years User Support, ICT Systems, Technical ICT Support Systems of which 3 years in Management role
• Proven experience managing ICT teams
• Experience working in a structured ITSM environment
• Experience managing vendors & service providers
• Sound knowledge of latest trends in ICT
• 5 years managing ICT Operations will be an added advantage
• Exposure to enterprise systems (ERP, infrastructure, security) will be an added advantage
• Valid driver’s license
Leadership
• Strategic Thinking
• Leading Others
• Service-Orientated Mindset
• Driving Change
• Operational Delivery
• Commercial Insight
• Accountability & Ownership
Behavioural
• Planning & Organising
• Analytical
• Problem Analysis & Solving
• Attention to Detail
• Influencing & Communication
• Regulatory & Compliance
• Stakeholder Management
Technical
• Network Administration
• Risk Management
• Project Management
• Asset Management
• ICT Service Management (ITIL/ITSM)
• Vendor Management & SLA Management
SAFCOL Group is an equal opportunity company with the focus on gender equality and people with disabilities.
Employment Equity will be taken into consideration in terms of all appointments within SAFCOL.
By submitting your CV to SAFCOL, you hereby give permission to circulate your information to the interview panel members for this vacancy only. Your information will not be used for any other role/purpose and will be disregarded after an offer has been made.
Interested qualified individuals can e-mail a concise CV and must submit relevant copies of qualifications in confidence to:
Ms. Sandra van der Walt, Human Capital Practitioner, sandrarecruitment@safcol.co.za (contact number 082 079 1092)
Closing Date: 5 February 2026
Should you not have received a response within 30 days of the closing date, please consider your application unsuccessful.
MANAGER: ICT OPERATIONS
Status: Permanent
Location: Nelspruit
Grade: D3
Reporting line: Chief Information Officer (CIO)
Role Mandate
The purpose of this role is to ensure the effective, secure, and reliable operation of the organisation’s ICT environment through the delivery of consistent, high-quality ICT services aligned to business needs. The role is accountable for ICT operations, service management, and operational security, while leading operational projects and managing service performance in line with ITIL / ITSM principles. The role supports infrastructure and systems availability, business continuity, enables service improvement, and provides operational assurance to the CIO and executive management. The Manager: ICT Operations role operates in a complex ICT environment & requires a balance between operational stability, service improvement, and responsiveness to business needs.
Key Accountabilities
ICT Service Operations & Availability
• Monitor and manage service performance against agreed service levels
• Manage operational relationships with ICT service providers, drive corrective actions and service improvements
• Ensure effective troubleshooting, escalation, and resolution of operational issues
• Management of all company cell phone contracts and two-way communication licenses
• Recommendations for the improvement or development of system processes & policies
• Ensure availability, performance & reliability of ICT systems and infrastructure
• Plan & deliver ICT operational projects within scope, time & budget
• Budgeting & forecasting
• Outputs:
• Improved incident resolution times
• Reduced system downtime
• Stable & predictable ICT operations
• Improved vendor performance & clear accountability for service delivery
• Service performance dashboards & reports
ICT Service Management Processes (ITIL / ITSM)
• Implement and maintain ITSM processes (Incident, Problem, Change, Request, Service Levels)
• Oversee incident, problem & request management
• Ensure operational processes are documented, embedded, and consistently applied
• Drive continual service improvement initiatives
• Support operational assurance & audit requirements
• Outputs:
- Documented and embedded ITSM processes
- Controlled and predictable change environment
- Improved service maturity over time
- Audit-ready operational evidence
• Management of ICT asset register through electronic monitoring system
• Management of all ICT assets through their lifecycle (procurement, capitalisation, transfers, disposals etc.)
• Recommendations to the CIO with regards to budget: Opex & Capex
System & Infrastructure Security
• Ensure operational security controls are implemented and monitored
• Manage ICT operational risks in collaboration with infrastructure and security teams, including the identification, remediation & tracking of vulnerabilities
• Management of logical & physical access rights for employees & contractors across systems, network infrastructure, and facilities
• Contribute to business continuity & disaster recovery readiness
• Outputs:
- Reduced operational & security risk
- Compliance with security & governance requirements
- Improved resilience of ICT services
• Manage workloads, capacity & skills development – oversee development & retention of key talent
• Implement succession plans for critical roles
• Promote a culture of learning & development
• Recommendations for the revision of role profiles & evaluation of roles within the department
Reporting, Risk & Management Support
• Provide monthly operational reports (e.g. call tracking, cell phone usage) reports to the CIO
• Highlight risks, issues & dependencies proactively
• Support Governance, Risk & Audit structures
• Develop recommendations related to new technology improvements & implementation
• Outputs:
- Early identification of risks & trends
- Clear operational insight for management
Minimum Requirements
• Bachelor’s degree or equivalent (NQF 7) in Information Systems / Management / Technology
• Certification in Call Centre Support will be an added advantage
• Information Technology Infrastructure Library (ITIL) Foundation will be an added advantage
• 3 – 5 years User Support, ICT Systems, Technical ICT Support Systems of which 3 years in Management role
• Proven experience managing ICT teams
• Experience working in a structured ITSM environment
• Experience managing vendors & service providers
• Sound knowledge of latest trends in ICT
• 5 years managing ICT Operations will be an added advantage
• Exposure to enterprise systems (ERP, infrastructure, security) will be an added advantage
• Valid driver’s license
Leadership
• Strategic Thinking
• Leading Others
• Service-Orientated Mindset
• Driving Change
• Operational Delivery
• Commercial Insight
• Accountability & Ownership
Behavioural
• Planning & Organising
• Analytical
• Problem Analysis & Solving
• Attention to Detail
• Influencing & Communication
• Regulatory & Compliance
• Stakeholder Management
Technical
• Network Administration
• Risk Management
• Project Management
• Asset Management
• ICT Service Management (ITIL/ITSM)
• Vendor Management & SLA Management
SAFCOL Group is an equal opportunity company with the focus on gender equality and people with disabilities.
Employment Equity will be taken into consideration in terms of all appointments within SAFCOL.
By submitting your CV to SAFCOL, you hereby give permission to circulate your information to the interview panel members for this vacancy only. Your information will not be used for any other role/purpose and will be disregarded after an offer has been made.
Interested qualified individuals can e-mail a concise CV and must submit relevant copies of qualifications in confidence to:
Ms. Sandra van der Walt, Human Capital Practitioner, sandrarecruitment@safcol.co.za (contact number 082 079 1092)
Closing Date: 5 February 2026
Should you not have received a response within 30 days of the closing date, please consider your application unsuccessful.
MANAGER: APPLICATIONS
Status: Permanent
Location: Nelspruit
Grade: D3
Reporting line: Chief Information Officer (CIO)
Role Mandate
The Manager: Applications is responsible for the end-to-end management, stability, optimisation, and strategic alignment of the organisation’s business application landscape. The role ensures that applications effectively support business processes, deliver value, remain secure & compliant, and are supported through appropriate vendor partnerships. It requires strong hands-on capability in application reporting, data interrogation, and automation to ensure accurate, timely information and reduced dependency on vendors, in a complex application environment. The Manager: Applications acts as the key interface between business stakeholders, ICT operations & application vendors to ensure reliable, cost-effective, and fit-for-purpose application services.
Key Accountabilities
Application Portfolio & Business Requirements Management
• Effective translation of business needs into functional specifications
• Ensure alignment of application portfolio to the ICT strategy, ICT Roadmap and conformance with ISO 2700, COBIT & ITIL principles
• Improved stakeholder satisfaction with application functionality and usability
• Ensure compliance with ICT Change Management policies / procedures
• Establish a sustainable applications reporting and data capability, including automation of key operational and management reports, to improve accuracy, timeliness, and control
• Key Outcomes:
• Successful delivery of application enhancements and integrations via vendors.
• Identify & source the resources required to deliver application development and integration projects
• Manage all stages (planning, estimation, execution) of individual application development & integration projects to ensure business requirements, technical, financial and quality targets are met
• Contribute to the improvement of application usability/adoption by ensuring the development of use cases, interactions & interfaces that take into account the user experience and business requirements
• Ability to independently interrogate application data (e.g. via SQL or reporting tools) to validate system outputs, resolve discrepancies, and support decision-making
• Develop systems development life cycle (SDLC) methodology and procedures
• Key outcomes:
• Own & assure end-to-end application testing (environments, standards, UAT, and quality outcomes) across all ICT changes
• Drive continuous improvement of the applications support and testing operating model, including transitioning support into ICT
• Plan for and manage business application enhancements (minor work that are related to work-around for faults, modifications to configuration, data manipulation or small customisations), ensuring that all requests for change are prioritised and delivered to agreed targets
• Manage the installation, configuration, upgrade, administration, monitoring and maintenance of applications and related databases
• Key outcomes:
• Undertake analysis and research into suppliers, products and external services and make recommendation to the CIO
• Ensure specifications for RFQs, tenders are developed and procure suppliers in line with the Company’ s Supply Chain Management processes
• Negotiate supplier SLA’s, conduct regular vendor/supplier performance reviews and issue resolution
• Key outcomes:
• Prepare operational budget (in line with ICT Strategy & Roadmap) for the ICT Applications department for recommendation and approval; Approve expenditure in line with Delegation of Authority
• Manage expenditure and report on variances monthly and implement mitigating actions for over-expenditure
• Contribute to the development of strategic and operational risk register of ICT; Implement mitigation action to manage risks
• Provide inputs to the development of the Disaster Recovery Plan and Business Continuity Plan
• Key outcomes:
• Build a business-facing, high-performance culture aligned to organisational objectives, service excellence, and continuous improvement.
• Measure & produce monthly reports on ICT applications operational performance
• Effective implementation of Human Capital policies & procedures
• Key outcomes:
Minimum Requirements
• A Bachelor’s degree in Information Technology / Information Science / Computer Science (NQF 7)
• Business Systems Knowledge
• Certification or formal training in data analysis, business intelligence, or reporting tools (e.g. SQL, Power BI, SAP/JDE/Sage reporting, or equivalent)
• Certification in Project Management will be an added advantage
• Relevant ICT or application management certifications (e.g. ITIL, TOGAF, ERP certifications) will be an added advantage
• ITIL qualification will be an added advantage
• ERP or enterprise application certification with a strong reporting and data component will be an added advantage
• A minimum of 3 – 5 years’ experience in business applications with at least three years in a management role
• Sound working knowledge and experience managing enterprise applications (e.g. ERP, business systems, integrations) through the full SDLC
• Proven experience working in complex, integrated application environments where accurate reporting is critical
• Demonstrated experience in application-level reporting, data interrogation, and analysis (e.g. SQL queries, ERP reporting tools, BI tools) to support operations & management decision-making
• Experience in Sage X3 & Forestry applications will be an added advantage
• Project Management principles will be an added advantage
• Advanced system analysis methods, practises & principles will be an added advantage
• Systems design, development, implementation and user support principles & practices will be an added advantage
• Valid driver’s license
Leadership
• Self-Awareness
• Leading Others
• Driving Change
• Commercial Insight
• Risk-Awareness & Governance-Orientated Mindset
• Ability to Operate at Strategic & Operational Levels
Behavioural
• Planning & Organising
• Analytical
• Problem Analysis & Solving
• Attention to Detail
• Communication & Stakeholder Management
• Risk Management
• Project & Portfolio Management
Technical
• Business Process Management & Design
• Systems Design
• User Support
• Database Management
• Information Management Troubleshooting
• System analysis (methods)
• Cost modelling (principles)
SAFCOL Group is an equal opportunity company with the focus on gender equality and people with disabilities.
Employment Equity will be taken into consideration in terms of all appointments within SAFCOL.
By submitting your CV to SAFCOL, you hereby give permission to circulate your information to the interview panel members for this vacancy only. Your information will not be used for any other role/purpose and will be disregarded after an offer has been made.
Interested qualified individuals can e-mail a concise CV and must submit relevant copies of qualifications in confidence to:
Ms. Sandra van der Walt, Human Capital Practitioner, sandrarecruitment@safcol.co.za (contact number 082 079 1092)
Closing Date: 5 February 2026
Should you not have received a response within 30 days of the closing date, please consider your application unsuccessful.
MANAGER: APPLICATIONS
Status: Permanent
Location: Nelspruit
Grade: D3
Reporting line: Chief Information Officer (CIO)
Role Mandate
The Manager: Applications is responsible for the end-to-end management, stability, optimisation, and strategic alignment of the organisation’s business application landscape. The role ensures that applications effectively support business processes, deliver value, remain secure & compliant, and are supported through appropriate vendor partnerships. It requires strong hands-on capability in application reporting, data interrogation, and automation to ensure accurate, timely information and reduced dependency on vendors, in a complex application environment. The Manager: Applications acts as the key interface between business stakeholders, ICT operations & application vendors to ensure reliable, cost-effective, and fit-for-purpose application services.
Key Accountabilities
Application Portfolio & Business Requirements Management
• Effective translation of business needs into functional specifications
• Ensure alignment of application portfolio to the ICT strategy, ICT Roadmap and conformance with ISO 2700, COBIT & ITIL principles
• Improved stakeholder satisfaction with application functionality and usability
• Ensure compliance with ICT Change Management policies / procedures
• Establish a sustainable applications reporting and data capability, including automation of key operational and management reports, to improve accuracy, timeliness, and control
• Key Outcomes:
- Develop and implement a data management strategy
- Application portfolio rationalised, prioritised, and aligned to business value
- Clear, documented business and system requirements for new or enhanced applications
• Successful delivery of application enhancements and integrations via vendors.
• Identify & source the resources required to deliver application development and integration projects
• Manage all stages (planning, estimation, execution) of individual application development & integration projects to ensure business requirements, technical, financial and quality targets are met
• Contribute to the improvement of application usability/adoption by ensuring the development of use cases, interactions & interfaces that take into account the user experience and business requirements
• Ability to independently interrogate application data (e.g. via SQL or reporting tools) to validate system outputs, resolve discrepancies, and support decision-making
• Develop systems development life cycle (SDLC) methodology and procedures
• Key outcomes:
- Accurate, timely operational and management reports produced directly from core applications and databases
- Stable and reliable integration between core systems (e.g. ERP and Operations systems)
- Reduced dependency on vendors and third parties for routine reporting, data analysis, and operational insights
- Increased automation of recurring reports and controls to improve reliability and reduce manual effort
• Own & assure end-to-end application testing (environments, standards, UAT, and quality outcomes) across all ICT changes
• Drive continuous improvement of the applications support and testing operating model, including transitioning support into ICT
• Plan for and manage business application enhancements (minor work that are related to work-around for faults, modifications to configuration, data manipulation or small customisations), ensuring that all requests for change are prioritised and delivered to agreed targets
• Manage the installation, configuration, upgrade, administration, monitoring and maintenance of applications and related databases
• Key outcomes:
- Timely resolution of application-related issues
- Reduced application incidents and recurring defects
• Undertake analysis and research into suppliers, products and external services and make recommendation to the CIO
• Ensure specifications for RFQs, tenders are developed and procure suppliers in line with the Company’ s Supply Chain Management processes
• Negotiate supplier SLA’s, conduct regular vendor/supplier performance reviews and issue resolution
• Key outcomes:
- Strong working relationships with strategic application partners
- Vendors delivering in line with SLAs, contracts, and agreed outcomes
- Controlled scope changes and avoidance of cost overruns
• Prepare operational budget (in line with ICT Strategy & Roadmap) for the ICT Applications department for recommendation and approval; Approve expenditure in line with Delegation of Authority
• Manage expenditure and report on variances monthly and implement mitigating actions for over-expenditure
• Contribute to the development of strategic and operational risk register of ICT; Implement mitigation action to manage risks
• Provide inputs to the development of the Disaster Recovery Plan and Business Continuity Plan
• Key outcomes:
- Application spend managed within approved budget
- Accurate forecasting & cost optimisation initiatives implemented
- Key application risks identified, assessed, and mitigated
- Reduced audit findings related to applications, data, or controls
- People and Stakeholder Management
• Build a business-facing, high-performance culture aligned to organisational objectives, service excellence, and continuous improvement.
• Measure & produce monthly reports on ICT applications operational performance
• Effective implementation of Human Capital policies & procedures
• Key outcomes:
- Improved collaboration between ICT and business units
- Knowledge transfer from vendors to internal team
- Effective succession & skills development within the team
- Capable, motivated applications team with clear roles and accountability
Minimum Requirements
• A Bachelor’s degree in Information Technology / Information Science / Computer Science (NQF 7)
• Business Systems Knowledge
• Certification or formal training in data analysis, business intelligence, or reporting tools (e.g. SQL, Power BI, SAP/JDE/Sage reporting, or equivalent)
• Certification in Project Management will be an added advantage
• Relevant ICT or application management certifications (e.g. ITIL, TOGAF, ERP certifications) will be an added advantage
• ITIL qualification will be an added advantage
• ERP or enterprise application certification with a strong reporting and data component will be an added advantage
• A minimum of 3 – 5 years’ experience in business applications with at least three years in a management role
• Sound working knowledge and experience managing enterprise applications (e.g. ERP, business systems, integrations) through the full SDLC
• Proven experience working in complex, integrated application environments where accurate reporting is critical
• Demonstrated experience in application-level reporting, data interrogation, and analysis (e.g. SQL queries, ERP reporting tools, BI tools) to support operations & management decision-making
• Experience in Sage X3 & Forestry applications will be an added advantage
• Project Management principles will be an added advantage
• Advanced system analysis methods, practises & principles will be an added advantage
• Systems design, development, implementation and user support principles & practices will be an added advantage
• Valid driver’s license
Leadership
• Self-Awareness
• Leading Others
• Driving Change
• Commercial Insight
• Risk-Awareness & Governance-Orientated Mindset
• Ability to Operate at Strategic & Operational Levels
Behavioural
• Planning & Organising
• Analytical
• Problem Analysis & Solving
• Attention to Detail
• Communication & Stakeholder Management
• Risk Management
• Project & Portfolio Management
Technical
• Business Process Management & Design
• Systems Design
• User Support
• Database Management
• Information Management Troubleshooting
• System analysis (methods)
• Cost modelling (principles)
SAFCOL Group is an equal opportunity company with the focus on gender equality and people with disabilities.
Employment Equity will be taken into consideration in terms of all appointments within SAFCOL.
By submitting your CV to SAFCOL, you hereby give permission to circulate your information to the interview panel members for this vacancy only. Your information will not be used for any other role/purpose and will be disregarded after an offer has been made.
Interested qualified individuals can e-mail a concise CV and must submit relevant copies of qualifications in confidence to:
Ms. Sandra van der Walt, Human Capital Practitioner, sandrarecruitment@safcol.co.za (contact number 082 079 1092)
Closing Date: 5 February 2026
Should you not have received a response within 30 days of the closing date, please consider your application unsuccessful.
ENTERPRISE TECHNOLOGY & SECURITY MANAGER
Status: Permanent
Location: Nelspruit
Grade: D4
Reporting line: Chief Information Officer (CIO)
Role Mandate
The Enterprise Technology and Security Manager provides strategic leadership for the organisation’s technology direction, ensuring that ICT infrastructure, digital services, and technology governance effectively enable business objectives. With a strong focus on enterprise-wide security, this role is accountable for shaping and executing the enterprise technology strategy, embedding digital solutions into all operations, managing technology and cybersecurity risks, and ensuring the resilience, performance, and optimisation of all core ICT environments.
The incumbent also guides the organisation’s adoption of emerging technologies, ensuring they are integrated responsibly, securely, and in ways that enhance operational capability and long-term value. Through proactive planning, strong oversight, and continuous improvement, this role ensures a stable, scalable, and trusted technology foundation for the enterprise.
Key Accountabilities
Infrastructure & Technology Operations
• Provide strategic direction for the technology and security unit which includes enterprise architecture, networks, data centre and security competencies
• Oversee the design, implementation, and maintenance of enterprise ICT infrastructure (networks, servers, data centres, endpoints, and cloud environments)
• Ensure high availability, scalability, and performance of all ICT systems and services
• Lead the operational support of enterprise platforms, including incident, change, and problem management
• Manage technology & security budgets, lifecycle planning, and technology roadmaps
• Drive standardisation, automation, and optimisation across ICT operations
• Implement, maintain and improve communication systems, including electronic communication systems
• Conduct testing and analysis of all components of network and server infrastructure including the execution of the Disaster Recovery plan
• Stay abreast of new technological developments and assess these technologies in terms of the potential effect they could have on the productivity and efficiency of business currently and in future
• Create a strategy for establishing a secure and well managed enterprise environment in Azure, enabling Azure to become a critical part of the company’s network. Use Azure services to meet resiliency requirements
• Provide in-house training as and when required.
• Interface with business unit managers to define infrastructure support initiatives & solutions for improving service efficiency and effectiveness
• Assist in the development of long-term strategic plans for the development of ICT requirements within business to ensure the infrastructure development is aligned to the strategy
Information & Cybersecurity
• Lead and coordinate cloud infrastructure projects from a technology architecture perspective, ensuring that infrastructure development activities are consistent with accepted best practices
• Plan, develop and lead the life cycle maintenance and replacement / upgrades of ICT Infrastructure at end of life
• Perform regular risk assessments, security audits, and control reviews to mitigate cyber risks. Ensure the monitoring, management and mitigation of infrastructure related risks
• Maintain the ICT risk register to ensure that risks are regularly reviewed, identified, assessed, reported and mitigated in line with recommended best practices
• Develop the architecture blueprint for the business, aligned with the ICT strategy
• Develop, implement, and monitor enterprise-wide information security strategies, policies, and standards
• Lead threat and vulnerability management, incident response, and cybersecurity awareness initiatives
• Ensure compliance with relevant legislation, regulatory requirements, and best practices (e.g., POPIA, ISO 27001, NIST)
Strategic Leadership & Governance
• Manage and build relationships with current and new infrastructure equipment and service providers according to business procurement policies
• Provide expert advice to the CIO and executive team on technology risks, investments, and security trends
• Collaborate with Application, Operations, and Digital teams to ensure secure, integrated technology delivery
• Develop and maintain business continuity and disaster recovery plans for critical infrastructure and services
• Contribute to ICT governance structures and reporting, including risk registers, audits, and board committees
• Monitor, maintain and improve an enterprise class ICT Infrastructure system based on the Microsoft platform and other industry leading systems over a large geographical area
People & Vendor Management
• Lead and mentor technical staff and contractors, building internal capability in infrastructure and cybersecurity
• Manage third-party service providers, technology partners, and outsourced contracts based on Service Level Agreements (SLA’s)
• Foster a culture of accountability, resilience, and proactive security awareness within SAFCOL
• Build, lead, and govern the team by recruiting talent, maintaining a succession plan, regularly reviewing and updating role profiles to ensure clarity of accountability, and initiating and supporting disciplinary processes when required, including evidence collection
Minimum Requirements
• Bachelor’s degree or equivalent (NQF 7) in Information Technology, Computer Science, Information Systems, or related field
• Relevant professional industry certifications in infrastructure, security, or architecture
• Advanced professional certifications aligned to the role’s expanded strategic, security, and risk mandate, such as CRISC, CISM, CISSP, Cloud certifications (Azure, AWS, Google
Cloud) - Preferred
• Platform based requirements: at least two (2) Certifications from below
- Microsoft Certified: Azure Administrator Associate (AZ-104) – preferred
- MCSA: Windows Server 2008 certification Minimum – preferred
- Cisco CCNA or higher – preferred
• 7–10 years ICT experience, with at least 5 years in a senior infrastructure, security, or technology management role
• In-depth knowledge of networking technologies and concepts
• Experience with emerging technologies, digital transformation, or modernisation initiatives (cloud, AI, IoT, automation, etc.)
• In-depth knowledge of ICT security, data protection and knowledge of international information / cyber security standards promoted by NIST, ISACA, ISO
• Proven experience managing technology risk, business continuity, and ICT compliance frameworks (e.g., POPIA, ISO 27001)
• Managing hybrid infrastructure (on-prem, cloud, network)
• ICT Governance (King V, COBIT, ITIL, etc.)
• Experience with:
• Dell Server and Storage units
• Development & testing of Disaster Recovery plans
• Patch management, Firewall Management & Backup Management
• Valid driver’s license
Competencies
Leadership
• Strategic Thinking
• Leading Others
• Driving Change
• Operational Delivery
• Commercial Insight
• Self-Awareness
Behavioural
• Planning & Organising
• Analytical Thinking
• Problem Analysis & Solving
• Attention to Detail
• Influencing & Communication
• Regulatory & Compliance
• Stakeholder Management
Technical
• Infrastructure Administration
• Risk Management
• Project Management
• Security Infrastructure
• Networks
SAFCOL Group is an equal opportunity company with the focus on gender equality and people with disabilities.
Employment Equity will be taken into consideration in terms of all appointments within SAFCOL.
By submitting your CV to SAFCOL, you hereby give permission to circulate your information to the interview panel members for this vacancy only. Your information will not be used for any other role/purpose and will be disregarded after an offer has been made.
Interested qualified individuals can e-mail a concise CV and must submit relevant copies of qualifications in confidence to:
Ms. Sandra van der Walt, Human Capital Practitioner, sandrarecruitment@safcol.co.za (contact number 082 079 1092)
Closing Date: 5 February 2026
Should you not have received a response within 30 days of the closing date, please consider your application unsuccessful.
NETWORK & SECURITY ENGINEER
Status: Permanent
Location: Nelspruit
Grade: D1
Reporting line: Chief Information Officer (CIO)
Role Mandate
The Network and Security Engineer is responsible for the stability, performance, and resilience of the organisation’s network and infrastructure environment. The role focuses on designing, maintaining, and optimising enterprise networks while embedding security controls to protect systems and data. The incumbent responds to network incidents and security events, resolves complex faults, and delivers reliable, cost-effective connectivity that underpins business operations.
Key Accountabilities
Governance & Compliance
• Implement the infrastructure strategy, policies, procedures and best practices for managing the ICT infrastructure including networks, access rights, servers and communication systems
• Conduct testing and analysis of all components of network and server infrastructure including the execution of the Disaster Recovery plan
• Implementation of recommendations of internal and external auditors
• Support the development of long-term ICT strategies aligned to business needs
Relationship Building & Project Delivery
• Work with ICT teams, internal and external suppliers/clients to resolve highly technical or contentious issues and conflicts to ensure projects and work packages are within budget and delivered timeously.
• Install, support and manage the ICT infrastructure environment which includes WANs, servers and desktops/laptops, data centre, database administration, security and LAN operations.
• Implement, maintain and improve communication systems, including electronic communication systems.
• Ensure all changes affecting the ICT Infrastructure take place in a controlled and auditable manner.
• Manage the life cycle maintenance and replacement of ICT Infrastructure at end of life. Work with line manager to plan and implement upgrades needed to maintain service levels.
• Managing the operational implementation of network hardware & systems management software for Cisco and Sophos systems
• Manage implementation projects upgrades and roll outs of network equipment and systems
• Assist with technical documentation and reports related to the post including but not limited to design, development and implementation of systems
• Ensure the monitoring, management and mitigation of infrastructure related risks
• Manage users on network, making sure they can access work-related applications
• Perform any other duties as may be required from time to time
Operational Delivery
• Monitor, maintain and improve an enterprise class ICT Infrastructure system based on the Microsoft platform and other industry leading systems over a large geographical area
• Provide in-depth technical expertise for both tactical and operational initiatives
• Troubleshoot, diagnose incidents and problems
• Monitor, Update and assist with asset management
• Proactively monitor and manage the network and security infrastructure - Install, Configure, Implement, Support, Repair & Administer Network Systems & Solutions
• Troubleshoot network performance, communications, and routing issues
• Ensure security support to Business Applications
• Handle routine technical, operational, and analytical tasks to support customer data systems
Learning & Development
• An enthusiasm for staying up to date with the very latest updates about security threats and solutions
• Stay abreast of new technological developments & assess these technologies in terms of the potential effect they could have on the productivity & efficiency of business currently and in future
• Manage development of self
Minimum Requirements
• A Diploma or Equivalent NQF Level 6 Qualification in Network Engineering, Information Security, ICT or related field
• Professional certifications in Windows Server, Network and Security
• Platform based requirements: preferred certifications
- Microsoft Professional Certifications
- Networking Certifications
• Networking certification will be an added advantage
• A minimum of 3 years in network security engineering and administration
• In-depth understanding of server and desktop/laptop hardware, operating systems, networks, firewalls, load balancers and communications systems
• Expert knowledge of server architecture and design, in-depth working experience with Microsoft Windows Server and Active Directory design, security and administration
• In-depth working experience of messaging (Microsoft Exchange in Microsoft 365 environment), archiving, unified communications
• In-depth knowledge of networking technologies and concepts. Good understanding of VMWare / Hyper V. Application of TOGAF or Zachman framework
• In-depth knowledge of ICT security, data protection and knowledge of international information / cyber security standards promoted by NIST, ISACA, ISO
• Expertise across a variety of security products including firewalls, URL filtering, information security, virus protection, patch management and backups
• In-depth understanding of cloud and mobile technologies
• Extensive experience with Microsoft 365 applications including Microsoft SharePoint
• Working experience with CISCO systems / applications
• Experience with:
- Dell servers and storage units
- Backup management
- SOPHOS and other firewalls
• Implementation of information security plans including end-user awareness training
• Managing projects throughout their lifecycle
• Valid driver’s license
Leadership
• Strategic Thinking
• Leading Others
• Driving Change
• Operational Delivery
• Commercial Insight
• Self-Awareness
Behavioural
• Planning & Organising
• Analytical Thinking
• Problem Analysis & Solving
• Attention to Detail
• Influencing & Communication
• Regulatory & Compliance
• Stakeholder Management
Technical
• Infrastructure Administration
• Risk Management
• Project Management
• Security Infrastructure
• Networks
SAFCOL Group is an equal opportunity company with the focus on gender equality and people with disabilities.
Employment Equity will be taken into consideration in terms of all appointments within SAFCOL.
By submitting your CV to SAFCOL, you hereby give permission to circulate your information to the interview panel members for this vacancy only. Your information will not be used for any other role/purpose and will be disregarded after an offer has been made.
Interested qualified individuals can e-mail a concise CV and must submit relevant copies of qualifications in confidence to:
Ms. Sandra van der Walt, Human Capital Practitioner, sandrarecruitment@safcol.co.za (contact number 082 079 1092)
Closing Date: 5 February 2026
Should you not have received a response within 30 days of the closing date, please consider your application unsuccessful.
SUPERVISOR: ECOTOURISM
Status: Fixed Term Contract (12 months)
Location: Ecotourism: Sabie Museum
Grade: C2
Reporting line: Ecotourism: Officer
Role Mandate
To provide first-line supervision and ensure the team consistently meets production targets in line with Ecotourism BOP standards
Key Accountabilities
- Plan, organise, and coordinate daily operational activities.
- Ensure compliance with established productivity and performance standards.
- Address and resolve issues related to the installation and maintenance of water systems, including pipes, pumps, toilets, taps, and water tanks.
- Monitor and control operations in alignment with Ecotourism BOP standards.
- Motivate, guide, and support team members to achieve production and performance targets.
- Implement corrective or disciplinary measures where performance deviations occur.
- Complete the Production Control Sheet (PCS), timesheets, and all required administrative documentation accurately and timeously.
- Ensure efficient and responsible use of tools, equipment, fuel, and other operational resources.
- Verify that vehicle logbooks are accurately completed and submitted monthly.
- Retain and reconcile fuel slips for accountability and record-keeping.
- Maintain professional interactions with employees, visitors, hikers, and contractors.
- Ensure huts are opened prior to use and securely locked when not in use or when hikers are not present.
- Enforce adherence to all SHEQ regulations and procedures.
- Conduct monthly job observations and complete corresponding checklists.
- Perform daily risk assessments and lead toolbox talks before work commences.
- Ensure all team members are equipped with and correctly utilise the required Personal Protective Equipment (PPE).
Minimum Requirements
- Grade 12
- Code EB or higher driver's license with PDP
- Supervisor certificate
- National Diploma in Ecotourism Management will be an added advantage
- Previous experience in supervisory role will be added advantage
- At least 1-3 years’ experience within an Ecotourism environment
Leadership Competencies
- Team player
- Self-motivated
- Operational delivery
- Time management
- People management
- Production orientated
Behavioural Competencies
- Flexibility
- Reliability
- Communication
- Conflict management
- Planning and organising
- Problem solving
Technical Competencies
- Literacy
- Safety management
- Forest practices
- Quality management
- Pump operating procedures
SAFCOL Group is an equal opportunity company with the focus on gender equality and people with disabilities.
Employment Equity will be taken into consideration in terms of all appointments within SAFCOL.
Interested qualified individuals can e-mail a concise CV and must submit relevant copies of qualifications in confidence to:
Mr. Obert Mashabane, Human Capital Practitioner, obertrecruitment@safcol.co.za
Tel No: 013 754 2700
Closing date: 05 February 2026
Should you not have received a response within 30 days of the closing date, please consider your application unsuccessful.