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SMALL ENTERPRISE DEVELOPMENT AGENCY (SEDA)
 
JOB PROFILE 
 
JOB TITLE: Specialist: Provincial ICT Support 
DURATION: Twelve (12) Months Contract 
REPORTING TO: Operations Manager 
JOB GRADE: C5 
TOTAL CTC - Minimum: R507 409, Midpoint:  R596 952 
NO. OF INCUMBENTS: 1 
DIVISION: Enterprise Development Division
LOCATION: Limpopo: Provincial Office 
 
MAIN PURPOSE OF THE JOB
To provide Information and Communication Technology administration and user support services which includes network infrastructure, server infrastructure, data communications and telecommunications systems and resolve ICT related incidents to ensure proper functioning of the Seda Provincial Network 
 
 
KEY PERFORMANCE AREAS
 Implement and monitor user compliance to ICT policies, standards, guidelines and procedures in line with approved Seda’s ICT requirements
 Implement Seda’s ICT Infrastructure Security which includes ICT Disaster Recovery and Service Continuity Plans within the Provincial Network
 Implement ICT strategic initiatives in line with Seda ICT strategic plan
 Resolve Seda ICT related incidents within the Provincial Network
 Administer Provincial ICT budgeting and procurement in line with ICT strategic plan
 
REQUIRED MINIMUM QUALIFICATION
 Matric (NQF Level 4) and National Diploma (NQF Level 6) in Information and Communication Technology coupled with recognised industry certifications
 Bachelor Degree (NQF Level 7) in Information and Communication Technology coupled with recognised industry certifications will be an added advantage 
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REQUIRED WORK EXPERIENCE
 4 – 6 years’ experience in Information Communication Technology environment of which 2 years should have been implementing Information and Communication Technology related projects
Able to demonstrate:
 Prior experience in network management, scripting, programming and system administration
 Comprehensive experience as an Information Technology strategist with a wide variety of skills
 Thorough knowledge of the developments in the Information Technology industry
 Understanding of ICT governance frameworks and quality standards e.g. COBIT and ITIL
 Knowledge of ICT acquisition processes and principles 
 
INHERENT JOB REQUIREMENT
 A valid South African driver’s license 
 
CRITICAL COMPETENCIES
 Advisory Service FL2
 Communication FL2
 Stakeholder Engagement FL2
 Analytical FL2
 Business Acumen FL2
 Problem-Solving & Decision-Making FL2
 Planning & Organising FL2
 Monitoring & Evaluation FL2
 Performance Driven FL2
 Administrative Diligence FL2
 Team Work FL2
 Adaptability & Flexibility FL2
 Policy Adherence FL2
 Negotiation FL2
 Basic Computer Skills FL2
 Financial Acumen FL2
 Office Management FL2


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NB: It is the organisation’s intention to promote equity and representivity in terms of race, gender and people living with disability as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan). To ensure compliance and successful implementation of the EE Plan, all applicants should indicate their race, gender and disability status in their curriculum vitae (CV). African Females are encouraged to apply for this position. 
 
 The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). 
Please note that only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised. 
 
To apply, please send your CV to recruitmentlim@seda.org.za
 
Please state the position and office you are applying for in the subject line. 
 
Closing Date: 26 October 2020