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SMALL ENTERPRISE DEVELOPMENT AGENCY (SEDA)
 
JOB PROFILE 
 
JOB TITLE: Receptionist 
DURATION: Twelve (12) Months Contract 
REPORTING TO: Branch Manager 
JOB GRADE: B2 
TOTAL CTC
Minimum: R145 737
Midpoint: R171 456 
NO. OF INCUMBENTS: 1 
DIVISION: Enterprise Development Division 
LOCATION: Eastern Cape: Amathole Branch 
 
MAIN PURPOSE OF THE JOB
To provide reception services, welcome visitors/clients and maintain the reception area in a professional manner. 
 
 
KEY PERFORMANCE AREAS
 Provide switch board services by screening incoming calls and transferring to relevant staff in Branch Office
 Provide reception, administrative services and handle face-to-face enquiries from visitors
 Control inventory relevant to reception area and ensure the reception area is maintained in a presentable state at all times
 Plan and coordinate practitioner’s diaries 
 
REQUIRED MINIMUM QUALIFICATION
 Matric (NQF Level 4)
 Office Administration Certificate as added advantage 
 
REQUIRED WORK EXPERIENCE
 1-2 year’s relevant work experience
Able to demonstrate:
 Knowledge of switchboard system
 Computer literacy
 Knowledge of Seda products and services and Seda’s role within the SMME Sector
 
 
CRITICAL COMPETENCIES
 Advisory Service
 Communication
 Stakeholder Engagement
 Analytical
 Business Acumen
 Problem-Solving & Decision-Making
 Planning & Organising
 Monitoring & Evaluation
 Performance Driven
 Administrative Diligence
 Team Work
 Adaptability & Flexibility
 Policy Adherence
 Negotiation
 Basic Computer Skills
 Financial Acumen
 Office Management


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NB: It is the organisation’s intention to promote equity and representivity in terms of race, gender and people living with disability as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan). To ensure compliance and successful implementation of the EE Plan, all applicants should indicate their race, gender and disability status in their curriculum vitae (CV). 
 
African Males are encouraged to apply for this position.
 
The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.
 
To apply, please send your CV to recruitmentec@seda.org.za
 
Please state the position you are applying for in the subject line.
 
Closing Date: 05 November 2020