ROAD ACCIDENT FUND (RAF)
 


​SPECIALIST: LEARNING & DEVELOPMENT
Division:  Corporate Support
Reference No:  5815
Location: Cape Town, Western Cape, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade: 14
Job Posting Salary:  R771,969.00
Job Posting End Date:  15 Jul 2025
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
Purpose of the Job: The Specialist: Learning and Development accountable to supervise and facilitate training.
 
Key Performance Areas
 
Policy Review and Implementation
  • Contribute to the development and implementation of departmental policy, procedures and processes.
  • Keep up to date with effective policy and practice execution strategies.
 
Manage training requirements.
  • Conduct training needs analysis as per the PDP (Personal Development Process (PDP).
  • Design, develop and/or source appropriate learning solution.
  • Ensure correct logistical training arrangement are made.
  • Design and conduct formative and summative assessments
  • Evaluate the required effectiveness and efficiency of learning solutions.
  • Facilitate training where applicable.
 
Legislative Compliance.
  • Benchmark learning and development standards for possible implementation in the RAF.
  • Keep updated with changes in legislation.
  • Develop appropriate tactics and strategy to ensure compliance with said changes.
  • Implement WSP to ensure developmental needs are addressed.
  • Maintain compliance with training interventions.
  • Develop SLA with service providers.
  • Evaluate training interventions.
  • Design of standard curriculum and courses within professional Learning Academy.
  • Standardise all operational learning interventions for implementation throughout the organisation.
 
Manage toolbox and Training Calendar.
  • Manage the training calendar for all RAF offices.
  • Manage and input of new case material and information on the learning and development toolbox.
 
Reporting and Administration
  • Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
  • Develop reports/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
  • Develop functional reporting systems, for management, projects or performance reporting.
  • Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
  • Ensure maintenance of training records (e.g., attendance registers, training evaluation forms etc.).
 
Act as a member of the Skills Development Committee (SDC).
  • Ensure learning solutions are in-line with National Skills Development Strategy.
  • Align the implementation of learning solutions with the Annual Training Report and Workplace Skills Plan.
  • Participate in SDC meetings.
 
Stakeholder Management
  • Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
  • Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
  • Communicate with all levels of stakeholder contact.
  • Represent the Fund in relevant external activities and events.
 
Finance management
  • Manage budget as according to the business Plan.
  • Comply with budget restrictions as outlined by the finance and procurement departments and the PMFA.
  • Evaluate training cost optimization and budget control.
 
Assessments and Moderation of all internal programmes. 
  • Develop Assessments and other criteria for internal programs.
  • Moderate Assessments based on moderation principles as set by SAQA.
 
Qualifications 
  • Bachelor’s Degree/Advanced Diploma in a related qualification.
 
Experience 
  • Relevant 5 - 7 years training and facilitation experience of which 2 (two) years must have been in area of expertise.
 
Behavioural Competencies
  • Resilience
  • Communication
  • Working with People
  • Network and Alliances
  • Planning, Organising and Coordinating
  • Employee Engagement
  • Personal Mastery
  • Judgement and Decision Making
  • Ethics and Values
  • Client Service Orientation
 
Managerial Competencies
  • Change management
  • Conflict management
  • Critical and innovative thinking
  • Facilitation and Presentation Skills
  • Policy conceptualisation and formulation
  • Risk Management
  • Programme/project management
  • Service Delivery Innovation
  • Stakeholder development and relations
  • Reporting
 
Technical Competencies
  • Knowledge of education, learning and development theory & methodologies.
  • Knowledge of training best practices.
  • Knowledge of curriculum development
  • Training, facilitation & presentation skills
  • Using effective classroom training techniques, promoting active learning, adapting instruction to meet the needs of learners, and encouraging individual practice.
  • Advanced technical experience of computer usage skills.
 
Road Accident Fund Values
  • Integrity
  • Compassion
  • Accountability
  • Respect
  • Excellence
  • Empathy
 
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
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​CONSULTANT: VERIFICATION AND VALIDATION X5 (JOHANNESBURG)
Division:  Claims
Reference No:  5198
Location:  Johannesburg, Gauteng, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  15 Jul 2025
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
NB: This is a 12-Month Fixed-Term Contract position 
 
Purpose of the job: The Consultant: Verification and Validation is responsible for the verification and validation of registered claims.
 
Key Performance Areas
 
Verification and Validation.
  • Apply sound legal RAF Act and Regulations to Act, Case Law) knowledge on daily basis to validate claims.
  • Search for and apply relevant Case Law during verification and validation.
  • Determine the need to call in the injured for questioning in line with the RAF act.
  • Apply RAF procedures to validate the claims.
  • Assess duplicate claims to address mandates and minimise further processing of duplicate claims.
  • Examine and apply the prescription of rules at the claim and product level.
  • Verify data and information with relevant stakeholders.
  • Assess the validity of death benefits products to determine locus standi.
 
Quality Assurance
  • Maintain and update necessary reporting standards as per standard operating procedure.
  • Adequate and sound quality assurance.
  • Ensure that verification and validation are maintained at the highest standards.
  • Maintain the implementation of an unusual occurrence procedure.
 
Administrative Support
  • Document the acknowledge pre assessed claims.
  • Deal with/and respond to correspondence.
  • Produce documents, briefing papers, reports, and presentations.
  • Assist with typing and editing briefs, technical papers, letters to various parties, and memos.
 
Stakeholder Management
  • Maintain healthy relationships with all stakeholders.
  • Follow up and feedback to all stakeholders to keep them updated on the status of a query.
  • Respond to queries within the predefined turnaround times.
 
Reporting
  • Track and report against set objectives and targets.
  • Report on emerging risks.
  • Provide ad hoc reports on process improvement initiatives.
 
Qualifications
  • Bachelor's Degree/ Advanced Diploma in a related qualification.
 
Experience
  • Relevant 3 years’ experience in the claims environment.
 
Technical and behavioural competencies required
  • Ability to differentiate different RAF Products
  • Knowledge of Motor vehicle Act
  • Complex problem identification, solving and decision making.
  • Customer value proposition
  • Good financial management skills
  • Strong analytical capabilities
  • Knowledge of Motor Vehicle Accident legislation
  • PFMA knowledge
  • Attention to detail.
  • Planning, Organising and Coordinating
  • Personal Mastery
  • Judgement and Decision Making
  • Ethics and Values
  • Client Service Orientation
 
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs." 
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »