ROAD ACCIDENT FUND (RAF) VACANCIES

ROAD ACCIDENT FUND (RAF)

OFFICER: LEGAL ADMINISTRATION
Division:  Operations
Reference No:  4462
Location:  Cape Town, Western Cape, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  Yes
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  2 Jul 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

NB: This is a 12 Months Fixed Term Contract.

Purpose of the Job: The Officer: Legal Administration is accountable to process documentation relating to claims settlement as well as the effective coordination of processes and procedures that contribute to the efficient early settlement of claims dispute/s outside court proceedings.

Key Performance Areas

Legal Administration

Transcribe and proofread legal documents for settlement discussions.
Collate all the directives and update on the case file database.
Retrieval of information at all times as requested in the office.
Administer process relating to the arbitration of disputes between parties.
Briefing experts for purposes of administering the claims.
Administer hearings sessions to ensure that all parties and present information or evidence relative to claims is obtained.
Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
Follow-up on outstanding matters on behalf of the Legal Administration department in the office.
Document the proceedings and follow up on the action log relation to the settlement of the claims discussion.
File all settlement agreements.

Block Settlements

Arrange meetings for block settlements.
Management of court documentation and filling.
Diarise and monitor court processes.
Narrate and provide clarity on the assessment and determination on the claims offer done.

Reporting

Contribute to the preparation and submission of reports.
Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Stakeholder management.

Aid in proactive and progressive relationships with key stakeholders.
Deal with inquiries and requests for information from both internal and external stakeholders.

Qualifications and Experience

Bachelors Degree in Law or equivalent.
Relevant 3 years’ experience in a Legal Administration related environment.

Technical and behavioural competencies required

Planning, Organising and Coordinating
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation
Dispute resolution, mediation and negotiating capabilities.
Legislation & Regulatory Knowledge including Personal Injury and Third party compensation.
Knowledge of laws and legislation that are applicable to the organisation.
Knowledge of Civil proceedings in the Magistrate, Regional and High Courts of South Africa.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

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CONSULTANT: PRE-ASSESSMENT X 7
Division:  Claims
Reference No:  3893
Location:  Cape Town, Western Cape, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  Yes
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  2 Jul 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

NB: This is a 6 Months Fixed Term Contract

Purpose of the Job: The Consultant: Pre assessment is responsible for the pre assessment of prospective claims applications.

Key Performance Areas

Pre-Assessment of prospective claims.

Record all the submitted documents for prospective claims.
Determine the benefits and the products submitted based on the submitted documents.
Assess the submitted documents to determine compliance as per defined processes and rules.
Apply compliance and / lodgement rules in pre assessing the prospective claim.
Identify duplicate claims and linked claims.
Examine the prescription of lodgement and apply prescription rules.
Verify mortality with Home Affairs.
Communicate the assessment outcome to the prospective claimants.

Quality assurance.

Ensure that pre assessment processes are implemented and maintained at the highest standard.
Maintain the implementation an unusual occurrence procedures.

Reporting.

Track and report against set objectives and targets.
Report on emerging risks.
Provide ad hoc reports on process improvement initiatives.

Stakeholder Management.

Maintain healthy relationships with all stakeholders.
Follow up and feedback to all stakeholders to keep the updated on the status of a query.
Respond to queries within the predefined turnaround times.

Qualifications

Bachelor’s Degree/Advanced Diploma) related qualification.

Experience

Relevant 3 years’ experience in the Claims environment.

Competencies

Behavioural:

Planning, Organising and Coordinating.
Personal mastery.
Judgement and Decision Making.
Ethics and Values
Client Service Orientation.
Emotional Wisdom.
Ethics and Governance.
Customer orientation and customer focus.

Technical:

Ability to differentiate different RAF Products.
Knowledge of Motor vehicle At.
Complex problem identification, solving and decision making.
Customer value proposition.
Good financial management skills.
Strong analytical capabilities.
Knowledge of Motor Vehicle Accident legislation
PFMA knowledge.
Attention to details.
Natis and cross Check systems.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

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CONSULTANT: GENERAL DAMAGES
Division:  Claims
Reference No:  3824
Location:  Cape Town, Western Cape, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  2 Jul 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

NB: This is a 12 Months Fixed Term Contract

Purpose of the Job: The Consultant: General Damages Adjudication is responsible for or the processing of claimant applications with regards to general damages adjudication.

Key Performance Areas

General damages adjudication

Review the claim against the general damages adjudication standards.
Identify falsified general damages related injuries and report them.
Confirm and record medical management recommendations.
Apply relevant controls and tools to generate general damages offer, i.e,book of quantum.
Calculate general damage product and make an offer.
Process the offer to be communicated to the claimant following the appropriate channels.

Quality assurance

Participate in the consultations process on the implementation of programs and services.
Ensure that programs and services are implemented and maintained at the highest standards.
Implement the development and implementation an unusual occurrence procedures.

Administrative support

Deal with/and respond to correspondence.
Produce documents, briefing papers, reports and presentations.
Assist with typing and editing briefs, technical papers, letters to various parties and memos.

Reporting

Track and report against set objectives and targets.
Report on emerging riks.
Provide ad hoc reports on process improvement initiatives.

Stakeholder management

Maintain healthy relationships with all stakeholders.
Follow up and feedback to all stakeholders to keep them updated on the status of a query.
Respond to queries within the predefined turnaround times.

Qualifications and Experience

Bachelor’s Degree/Advanced Diploma in Health Sciences related qualification to discipline.

Experience

Relevant 3 years’ experience in a claims adjudication related environment.

Competencies

Behavioural:

Planning, Organisation and coordinating.
Personal mastery.
Judgement and Decision Making
Ethics and values.
Client service orientation.

Technical:

Claims assessment and settlement process and systems (including handling, general damages assessment and settlement)
Medical case management.
Complex problem identification, solving and decision making.
Claims management processes and systems.
Customer value proposition.
Good financial management skills.
Strong analytical capabilities.
Knowledge of Motor Vehicle Accident legislation.
PFMA knowledge.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

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MANAGER: SECURITY INVESTIGATION
Division:  Office of the CEO
Reference No:  4590
Location:  Centurion, Gauteng, ZA
Employment Type:  Permanent
Disability (EE targeted role):  Yes
T.A.S.K Grade:  16
Job Posting Salary:  R1,028,791.00
Job Posting End Date:  2 Jul 2024

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job: Reporting to the Senior Manager: Security Services, the successful incumbent is accountable to manage investigations of all suspected offenses within the RAF and its premises.

Key Performance Areas

Security Investigations

Manage the conducting of investigations into offenses contravening local law or organisational policy committed by RAF staff members and non-RAF staff members.
Initiate the prosecution process where applicable.
Manage the conducting of security risk assessments for the entire organisation as well as to guide the implementation of corresponding mitigation measures.
Ensure that technical advice regarding the requirements and specifications for strengthening existing and new building security systems are provided.

Policy Review and Implementation

Develop and implement security plans and systems to secure all people on company premises and property.
Manage the implementation of the strategic and annual security performance business work plans.
Manage specific key performance indicators and measures against outcomes detailed in the security strategic plans.
Provide advice and guidance to the relevant official on emerging issues, risks, and the implementation of changes required and insights on policy matters.

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
Develop reports/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
Develop functional reporting systems, for management, projects or performance reporting.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
Communicate with all levels of stakeholder contact.

People Management

Ensure the sourcing, development and retention of a high-performance team.
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF. Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/ or institute corrective measures and consultation processes to address deviations from standards.
Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications and Experience

National Diploma in Security Management/ Policing/ other Management related qualification.
Graduate related qualification added advantage.
PSIRA Grading.
Relevant 6 - 8 years’ experience in a Security Investigations related environment of which 2 years must have been on a management/ supervisory level/area of expertise.

INTERN: MEDICAL MANAGEMENT X3
Division:  3300
Reference No:  4060
Location: Johannesburg, Gauteng, ZA
Employment Type:  Internship
Disability (EE targeted role):  No
T.A.S.K Grade:  IN
Job Posting Salary:  R96,000.00
Job Posting End Date:  26 Jun 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Internship: The Organization is committed to youth skills development by providing graduates who have completed relevant National Diploma/B Degree with an opportunity to gain work experience. Applications are invited for an internship from unemployed graduates between the age of 18 and 23. The internship program will run for a period of eighteen (18) months. The interns will be located at the Medical Management Department in Johannesburg.

Work based exposure may include the following:

Conduct medical assessment and compile injury assessment reports
Escalation of complex cases for multi-disciplinary review and adjudication
Maintain the documentation and regular updating of the exception handling process
Conduct assessments and bill reviews on submitted claims, focusing on the appropriate level of care, the length of stay, and quality of care
Deal with/and respond to correspondence
Report on emerging risks
Provide ad hoc reports on process improvement initiatives
Receiving complaints and liaise with relevant stakeholders
Follow up and feedback to all stakeholders to keep them updated on status of a query
Respond to queries within the predefined turnaround times

Qualifications and Experience

Certified Grade 12/ NQF 4 level certificate
Certified copy of National Diploma/ B Degree/ Advanced Diploma in Health Science or Medical related qualification
Certified copy of your ID
Certified copy of Academic transcript (Applications with no transcript will be eliminated)
Your CV and motivational letter

Technical and behavioural competencies required
The successful candidate will be required to display the following competencies in this role:

Written and verbal communication skills
Interpersonal skills
Detail orientation
Desire and potential to learn
Self-motivated
Basic computer skills
Prioritize tasks as needed
Team Player
Emotional Intelligence
PFMA Knowledge
Knowledge of Motor Vehicle Accident Legislation

Road Accident Fund Values

Integrity
Compassion
Accountability
Respect
Excellence
Empathy

Remuneration
The interns will be awarded a monthly stipend.
No hand delivered applications will be accepted.

INSTRUCTION TO PROSPECTIVE APPLICANTS
1.   Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered..
2.   Applicants are restricted to apply for a maximum of 3 positions only
3.   Applicants must be unemployed, was never employed in the field of the post and never participated in an Internship programme in the relevant field of the post previously
4.   Should it be found that the applicant previously served as an Intern and did not disclose that info and it is discovered later, the applicant will be disqualified.
5.   Please note that the prospective employees will be subjected to security vetting
6.   Only the first 100 applications will be considered

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

APPLY NOW »

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