ROAD ACCIDENT FUND (RAF) VACANCIES

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SPECIALIST: BUSINESS RELATIONSHIP MNGMT
Division:  Strategy and Transformation
Reference No:  5339
Location: Centurion, Gauteng, ZA
Employment Type:  Permanent
Disability (EE targeted role):  Yes
T.A.S.K Grade:  15
Job Posting Salary:  R891,176.00
Job Posting End Date:  25 Feb 2025
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
Purpose of the Job: Reporting to the Senior Manager: Business Relationship Management, the successful incumbent is responsible for the establishment and maintenance of relationships between ICT and business.
 
Key Performance Areas
 
ICT Relationship Management

• Maintain relationship between ICT and internal and external partners (business units, service providers).
• Drive Service Level Agreement (SLA) negotiations to enhance value to a business unit.
• Ensure the business units understand the technology solution, overall solution delivery, and compliance to governance processes, architecture standards, risks etc.
• Research, review, analyse the effectiveness and efficiency of existing requirements-gathering processes, and develop strategies for enhancing or further leveraging these processes.
• Provide support and solutions for the integration of individual systems as well as  to ensure a level of interoperability when required.
• Design and maintain a framework which guides all information systems integration and development, and a methodology which provides effective and responsible information management practices.
• Maintain an awareness of current and proposed technology issues and concerns within RAF and the ICT industry and recommend potential solutions to meet expectations and forecasted requirements.

 
Service Catalogue Management

• Responsible for the BRM’s service portfolio, including its operations, maintaining the Technology and Digital service catalogue, securing the relevant resources and budget and adhering to the service level agreement
• Harmonize the usage of existing solution or tools for the business-use cases, seeking increased utilisation of applications covering additional business-use cases and operations
• Negotiate and conclude service level agreements or objectives taking account of the ICT service catalogue, liaising with the Platform or Operations Support Specialists and other Technology and Digital business teams, and reporting each month on Service performance using input from the Platform or Operations Support teams

 
Accountability

• Liaising with the architecture team to ensure ownership of all ICT solutions and their strategy and vision within the BRM’s functional domain or scope
• Managing the complete life cycle and ensuring that solutions are consistent and integrated into the enterprise architecture, with end-to-end process accountability for the solution.

 
Policy Review and Implementation

• Contribute to developing and implementing departmental policy, standards & procedures, and processes.
• Keep up to date with effective policy and practice execution strategies.

 
Reporting

• Provide feedback the outcome of review meetings to the Senior Business Relationship Manager.
• Provide visibility and reporting on progress with the roadmap, and escalating any issues encountered during delivery that may affect the annual planning.

 
Stakeholder Management

• Proactive and progressive relationships with key stakeholders.
• Deal with inquiries and requests for information from both internal and external stakeholders.
• Conduct regular SLAs reviews with stakeholders as defined by the Senior Business Relationship Management.

 
Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in Information Technology or Computer Science or Commerce/ Business or Engineering.
• Relevant 5 - 7 years’ experience in an ICT Relationship Management related environment.

 
 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
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SPECIALIST: FORENSICS
Division:  Governance
Reference No:  4792
Location: Port Elizabeth, Eastern Cape, ZA
Employment Type:  Permanent
Disability (EE targeted role):  Yes
T.A.S.K Grade:  15
Job Posting Salary:  R891,176.00
Job Posting End Date:  25 Feb 2025
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
Note: This is a re-advertisement
 
Purpose of the job: The Specialist: Forensics is responsible for the provision of knowledge related to fraud investigations and forensics-related matters to ensure minimised corruption and fraud incidents within RAF.
 
Key Performance Areas
 
Policy review and implementation

• Contribute to the development and implementation of departmental policy, procedures, and processes.
• Keep up to date with effective policy and practice execution strategies.

 
Forensic investigation

• Plan and coordinate the investigation of cases as assigned by respective management.
• Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
• Draw monthly or weekly reports for the region for transmission to the Manager.
• Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
• Investigate irregularities identified or brought to attention to secure the prosecution of parties involved.
• Maintain a healthy working relationship with law enforcement agencies and the Forensic Department's private investigation working partners.
• Analyse reports received from external stakeholders or assessors and compile affidavits on behalf of RAF to lay criminal charges against guilty parties.
• Opening / registering of criminal cases with either the Police or Hawks (DPCI) and keeping proper records thereof.
• Compile a comprehensive monthly activities report and submission thereof to the Forensics Manager.
• Giving of evidence at criminal courts and departmental hearings.
• Supporting other RAF departments in connection with the investigation that is being or has been conducted.
• Meeting the targets as set down by a Forensic Manager and performing his tasks according to the set standards.
• Analyse spreadsheet on touts.
• Investigation of reports received from Tip-Offs Anonymous and giving feedback to the Manager timeously.
• Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with the Communications Department.
• Effective case management and record keeping i.e. inspections, case books, vehicle registers, etc.
• Provide feedback to stakeholders in respect of investigations that were referred.
• Implementation of the current fraud prevention strategy.

 
Fraud Prevention and Investigation

• Participate in the implementation of approved Fraud and Investigation initiatives to improve the ethical culture of the organisation.
• Promote proactive fraud prevention initiatives within the organisation.
• Participate in fraud investigation by external parties.
• Participate in providing the Claims department with properly investigated cases that will enable the assessors or requester to assess the claim and pay valid claims.
• Participate in the development and implementation of systems and platforms that will detect fraud throughout the claims lifecycle.
• Identify opportunities to innovate and improve fraud investigation initiatives and the execution thereof.

 
Reporting

• Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
• Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.

 
Stakeholder management

• Implement forensics awareness initiatives.
• Facilitate communication with all levels of stakeholder contact.
• Engage proactively with key stakeholders.

 
Competencies required
 
Technical:

• Forensics
• Technical aptitude
• Attention to detail
• An understanding of law and criminal investigation
• Fraud awareness
• Valid South African driver’s license

 
 Managerial:

• Change management.
• Conflict management
• Critical and innovative thinking
• Facilitation and Presentation Skills
• Policy conceptualisation and formulation
• Risk Management
• Programme/project management.
• Service Delivery Innovation
• Stakeholder development and relations
• Reporting

 
Behavioural:

• Resilience
• Communication
• Working with People
• Network and Alliances
• Planning, Organising and Coordinating
• Employee Engagement
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values
• Client Service Orientation

 
Qualifications

• Bachelor’s Degree/Advanced Diploma in Law/ Accounting/ Auditing/ Forensic Investigations related qualification.

 
Experience

• Relevant 5-7 years’ experience in a Fraud Investigation related environment.

 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »
 
 
 
 

​OFFICER: FINANCE SUPPORT
Division:  Finance
Reference No:  5332
Location: Johannesburg, Gauteng, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  21 Feb 2025
 
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
NB: This is a 12-Month Fixed-Term Contract position 
 
Purpose of the job: The Officer: Finance Support is responsible to provide regional support by administering claims payments and ensuring an effective system of claims payments function through continuous improvement and resolution of stakeholder queries.
 
Key Performance Areas
 
Management of claims payment process

• Verify and approve claims payments in line with DOA by confirming the accuracy, validity, completeness and existence of a payment by inspecting supporting documentation to confirm the following: 
  • Payee to the trigger and supporting documents (per above).
  • Banking details to both the trigger document and any supporting documents.
  • Amounts through verification of supporting documents.
  • Payment is not a duplicate by ensuring the financial enquiry reports is attached to the EA as supporting documents payment.
  • Elimination of duplicate payments through implementation of effective internal controls.

 
Financial Management including bank and cash management

• Implementation of and adherence to financial management principles to ensure valid, accurate and complete processing of Claims payments.
• Appropriate implementation of and adherence to applicable Policies and procedures
• Interrogate supporting payment documents for accuracy, validity and completeness
• Continuous improvement in internal controls iro claims Payment Approval process
• Check completeness and accuracy of batch reports.

 
Reporting

• Assist in the preparation and submission of reports.
• Contribute to the development of functional reporting systems, for management, project or performance reporting.

 
Monitoring and Evaluation

• Adhere to the effectiveness in terms of service delivery of claims payment function.
• Report on non-compliance to the RAF claims payments, processes and procedures.
• Deal with queries and ensure that they are all resolved timeously.

 
General Administration

• Identify training and development needs for self
• Compliance with company policies and procedures
• Assist in inducting new employees into the division.
• Ensure that all administrative functions related to the role are executed.

 
Stakeholder Management

• Assist with inquiries and requests for information from both internal and external stakeholders.
• Contribute to the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

 
Qualification

• Bachelor’s degree/ Advanced Diploma in Finance/Commerce/Accounting related qualification

 
Experience

• Relevant 3 years’ experience in a financial environment.

 
Technical and behavioural competencies required

• Knowledge of financial software Packages and SAP.
• Ms Office package.
• Knowledge of cash and bank management
• Knowledge of PFMA and accounting principle.
• Knowledge of public sector finance
• Knowledge of corporate governance
• Strong analytical capabilities.
• Speed and accuracy.
• Planning, Organising and Coordinating.
• Personal Mastery.
• Judgement and Decision Making.
• Ethics and Values.
• Client Service Orientation.

 
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs." 
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »

​SPECIALIST: DEMAND SHAPING & MANAGEMENT
Division:  Strategy and Transformation
Reference No:  5340
Location:  
Centurion, Gauteng, ZA
Employment Type:  Permanent
Disability (EE targeted role):  Yes
T.A.S.K Grade: 
Job Posting Salary:  R891,176.00
Job Posting End Date:  25 Feb 2025
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
Purpose of the Job: Reporting to the Senior Manager: Business Relationship Management, the successful incumbent is accountable to assess and ensure the development, implementation and integration of ICT business continuity management programme and procedures across the company in line with the approved organisational continuity management framework and policies based on a thorough understanding of key ICT services that must be maintained to reduce financial loss and critical customer service capability.
 
Key Performance Areas
 
Contingency Planning

• Identify potential Business Interruptions, develop safeguards against these interruptions, and implement recovery procedures in the event of a business disruption.
• Provide documentation and training contingency planning concepts and procedures.
• Create awareness of BCM requirements.
• Develop and implement Disaster Recovery, Data Sensitivity, and Library Management, Back-up and Disaster Recovery plans and procedures.

 
Business Recovery

• Develop safeguards and Business Recovery Plans and Procedures governing the remote Business Offices and Operations associated with the organization.
• Ensure that Corporate Asset Protection procedures cover critical Business Resources located at Business Offices.
• Implement and test ICT business continuity and disaster recovery plans, processes, and procedures necessary to recover services in the event of a declared disaster.
• Direct the continuous and regular validation and testing of documented business continuity plans.

 
Risk Management

• Identify and Categories outage exposures that could cause a business interruption.
• Obtain Insurance and Vendor agreements to safeguard against a disaster event.
• Ensure that Business and Regulatory requirements are adhered to; and that implemented recovery procedures and contracts are cost justifiable.
• Build and implement standard Risk Assessment; Business Impact Analysis and other Business Continuity tools and capabilities.

 
Disaster Recovery

• Safeguard data processing operations by identifying potential problem areas and single points of failure that may result in interruptions to critical data processing operations.
• Develop and implement Disaster recovery, data Sensitivity, Library management, Back-up and Recovery, and Disaster Recovery Plans and Procedures.
• Analyse and recommend possible disaster preparedness solutions using established DR/ BCP practices.

 
Policy Review and Implementation

• Contribute to developing and implementing departmental policy, standards & procedures, and processes.
• Keep up to date with effective policy and practice execution strategies.

 
Reporting

• Prepare status reports on IT Business Continuity Management matters and ensure the development of scenarios and response procedures to test BCM plans.
• Measure and report on the maturity of the BCM programme in the company.

 
Research and Analysis

• Prepare templates for research.
• Identify target population.
• Conduct research solutions that best support the business.
• Analysis, interpretation and implementation of results.
• Develop ICT solutions to improve business production and cost effectiveness.

 
Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders and progressively manage the relationships.
• Communicate with all levels of stakeholder contact.
• Represent the Fund in relevant external activities and events.

 
Qualifications and Experience

• Bachelor’s Degree/ Advanced Diploma in Information Systems/ Computer Science related qualification. 
• Certification in ITIL.
• Business Continuity Management Certification.
• Project Management Professional (PMP) is essential.
• IT Risk Management Certification (CRISK).
• Relevant 5 - 7 years’ experience in developing and maintaining disaster recovery and business continuity programs.
• Experience in business continuity planning software environment.
• Experience in IT with a broad range of exposure to all business planning, systems analysis and application development.

 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »