ROAD ACCIDENT FUND (RAF) VACANCIES

 
 
 
ADMINISTRATIVE ASSISTANT X17
Division:  Claims
Reference No:  5076
Location: Cape Town, Western Cape, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  06
Job Posting Salary:  R244,732.00
Job Posting End Date:  3 Dec 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
NB: These are 12 Month’s Fixed Term Contract Positions:
 
On-boarding Department: 4x positions
Adjudication Department: 4x positions
Legal Admin Department: 7x positions
Medical Management Department: 2x positions
 
Purpose of the Job: The Administrative Assistant is responsible for providing administrative day-to-day support to the respective department.
 
Key Performance Areas
 
Compliance administration

• Maintain up-to-date written documentation related to the departments business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

 
Office Coordination

• Aid in the maintenance of correspondence, filing, telephonic queries and provide general administration support to the office.
• Maintain strict confidentiality in all matters relating to the office.
• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Engage and follow up with Processing Centres on outstanding matters
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members
• Draft and send out letters to all stakeholders as required.

 
 Meeting Support

• Aid in arranging meetings on behalf of the department.
• Assist with taking and distributing minutes in accordance to set governance standards.
• Create and maintain a register to track matters outstanding.
• Support in the maintenance of follow-up plan on meeting resolutions and matters outstanding.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

 
 Document and Records Management.

• Administer the records management and filling processes in line with the RAF filling plan
• Ensure that the filing system is always up-to-date and functional
• Aid in the retrieval of information at all times as requested in the office
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

 
Qualifications and Experience       

• Matric or Grade 12 certificate.
• Relevant 1 years’ experience in Administrative or similar environment.

 
Technical and behavioural competencies required 

• Planning, organisation and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Client service orientation
• Computer literacy in MS Word, Excel, PowerPoint
• Excellent planning and organisational skills
• Good administrative skills
• Ability to access required information.
• Writing skills
• Basic understanding of SCM processes
• Basic financial acumen

 
Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence

 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »
 
 
 
 
 
 

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OFFICER: CLAIMS INVESTIGATION
Division:  Claims
Reference No:  5063
Location:  Cape Town, Western Cape, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  3 Dec 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
NB: This a 12 Months Fixed Term Contract
 
Purpose of the Job: The Officer Claims Investigations is responsible for effectively and efficiently providing investigative support services for claims lodged against the Road Accident Fund (RAF)
 
Key Performance Areas
Investigation and assessment of claims lodged. 

• Trace insured driver / witnesses to consult and obtain statements and docket.
• Ensure that a proper sketch plan of an accident scene is drawn as part of the investigation and assessment process.
• Ensure that clear photographs of an accident scene, faces of the people interviewed, damaged vehicles and injuries to a person is taken as part of the investigation and assessment process.
• Obtain / and verify existing affidavits from different parties (e.g. claimants, witnesses, employers, etc.).
•  Identify possible fraud and corruption and escalate to Forensic Investigation Department (FID).
• Testify in court cases when claimant is guilty and accused of fraud.
• Provide assistance in ensuring witness presence at court.

 
Administrative support. 

• Validate supporting documents (e.g. employment details, paternity/maternity details, SARS documents, etc.) for all related quantum investigations.
• Verify details of the claimant and those injured in an accident through Natis and Cross Check systems (e.g. ID no, contact numbers, address/S, employment details etc.).
• Verify the details of the secondary vehicle/s involved in the accident to determine the owner/s.
• Quality check the supporting documents from the stakeholders to determine the validity of the logged claim.
• Validate loss of earnings.
• Provide progress reports as per the internal service level agreement.

 
Document and records Management. 

• Monitor and maintain an effective filing system.
• Ensure that files are correctly categorised and stored to ensure a smooth retrieval of documents.
• Administer the records management and filing processes in line with the RAF filing plan.
• Ensure confidentiality of all documents under control and that correspondence from the department office reaches intended recipients.
• Perform File Retrieval in Archive Services.

 
Stakeholder Management. 

•  Provide advice to different parties (e.g. claimants, witnesses, employers, etc.)
•  Handle any assessments associated complaints.
•  Maintain relationships with internal and external stakeholders.

 
Qualifications 

• NQF 7 (Bachelor’s Degree/Advanced Diploma) related qualification to discipline.
• Driver’s License
• Completed training as an investigator will be an added advantage.
• Being a certified fraud examiner will be an added advantage.

 
Experience 

• Relevant 3 years’ experience in a similar environment.
• Experience in merit and quantum investigations will be an added advantage.

 
Competencies
 
Behavioural: 

• Personal mastery.
• Emotional Wisdom.
• Ethics and Governance.
• Customer orientation and customer focus.

 
Technical:

• Knowledge of Natis and cross Check systems.
• Ability to obtain appropriate affidavits.
• Report writing skills.
• Computer literacy (MS office and SAP).
• Attention to detail and accuracy.
• General Administration and document management.

 
Road Accident Fund Values

• Integrity
• Compassion
• Accountability
• Respect
• Excellence
• Empathy

 
 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »
 
 
 
 
 

 
 
 
DRIVER/MESSENGER X1 KIMBERLEY
Division:  Governance
Reference No:  5074
Location: Kimberley, Northern Cape, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  06
Job Posting Salary:  R244,732.00
Job Posting End Date:  3 Dec 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
Purpose of the job: Purpose: The Driver/Messenger is accountable to safely transport people, documents and / or goods to and from an assigned area. The incumbent will be required to follow appropriate safety procedures when transporting people, equipment and / or documents and adhere to National specific road safety rules and regulations. In addition, the role holder will be required to adhere to work schedules and will be required to report all vehicle defects, accidents, traffic violations, damages or loss of equipment as well as reporting unexpected delays.
 
Key Performance Areas 
 
Messenger services 

• Collect correspondence from respective government institution, verify against the list before collection and acknowledge the receipt.
• Deliver packages or messages on time.
• Handle packages and documents with care.
• Drive delivery truck to the destination.
• Reconcile packages at recipient’s location.
• Maintain communication with destination and point of departure.
• Obtain receipts or signatures for deliveries and documentation.
• Maintain records of daily visits in the logbook.
• Sort deliverable items in accordance to delivery route in order to ensure maximum efficiency.
• Confirm deliveries by checking into the office after each delivery.
• Deliver the documents to Document Services for them to distribute in line with the SOP.
• Plan efficient routes prior to setting out on a delivery mission

 
Administration 

• Monitor and make sure that requests for copying or binding are executed efficiently and timeously.
• Monitor the availability of messenger services for delivery of items to financial institutions, Government departments, clients, etc. at all times.
• Ensure that archiving of scanned files and documents is done in accordance with the National Archives Act as well the RAF’s RM strategies and objectives.
• Sort documents according to documents class and insert.
• Forward the transfer (Metro-file) and requests for inactive records to the Records Manager.
• Prepare and capture records to be transferred to the offsite storage, forward to Records Management and maintain a log of records sent off-site storage.
• Receive records file index spread sheet and keep track of all the updates for records stored off-site.
• Maintain an inventory of the department’s records, showing each record series title, file plan reference number, and retention period as listed on the Records Retention Schedule (RRS).
• Complete the final disposition log/ register that have been destroyed.
• Monitor that the postal service facility in the branch is operating effectively at all times.
• Efficient and timely document binding service.

 
Transportation and Operation 

• Load and unload organization’s merchandize.
• Transport products, materials, and staff securely to areas where they are needed.
• Recognize electrical and mechanical faults and report to Facilities Manager.

 
Vehicle, Machinery & Equipment Maintenance 

• Perform daily pre trip and post trip vehicle inspection to ensure safety standards are adhered to.
• Ensure that the copying and binding machines are maintained in working order

 
Reporting 

• Report vehicle, machinery and equipment defects, accidents, traffic violations, damage to the vehicles or loss of equipment.
• Ensure vehicle is always in good condition.
• Provide log books in line with the Fleet Management Policy.
• Reporting of unexpected delays.
• Report on the maintenance of the franking machine in terms of technical maintenance and the loading of money.
• Report on major equipment faults requiring service provider attention immediately to supervisor.

 
Process incoming / outgoing mail and mail batching 

• Receive, register and stamp incoming and outgoing correspondence.
• Separate incoming documents and faxes and sort according to destination.
• Ensure files, correspondence and all other documentation is filed according to established policy and procedure.
• Prepare outgoing mail for posting, bulk mailing and bulk distributions.
• Record details of all registered mail and Docex Tracker mail.
• Declare monies received and capture in register.
• Prepare Check addresses and ensure Docex is sent to Docex, Normal and Registered mail to the Post Office.

 
Qualifications and Experience 

• Matric or Grade 12 certificate
• A valid code 10 (EC1/EC) driver’s license.
• Professional Driver’s Permit.
• At least 1 year’ experience in a driving/messenger services environment.

 
Technical and Behavioural Competencies Required 

• Planning, organisation and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Client service orientation
• Ability to assess condition / road worthiness of motor vehicle to ensure safety of self and passengers.
• Knowledge of principles and methods of moving people and goods or equipment.
• Communication.

 
 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »
 
 
 
 
 

​
DRIVER/MESSENGER X1 BLOEMFONTEIN
Division:  Governance
Reference No:  5073
Location:  Bloemfontein, Free State, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  06
Job Posting Salary:  R244,732.00
Job Posting End Date:  3 Dec 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads. 
 
Purpose of the job: Purpose: The Driver/Messenger is accountable to safely transport people, documents and / or goods to and from an assigned area. The incumbent will be required to follow appropriate safety procedures when transporting people, equipment and / or documents and adhere to National specific road safety rules and regulations. In addition, the role holder will be required to adhere to work schedules and will be required to report all vehicle defects, accidents, traffic violations, damages or loss of equipment as well as reporting unexpected delays.
 
Key Performance Areas 
 
Messenger services 

• Collect correspondence from respective government institution, verify against the list before collection and acknowledge the receipt.
• Deliver packages or messages on time.
• Handle packages and documents with care.
• Drive delivery truck to the destination.
• Reconcile packages at recipient’s location.
• Maintain communication with destination and point of departure.
• Obtain receipts or signatures for deliveries and documentation.
• Maintain records of daily visits in the logbook.
• Sort deliverable items in accordance to delivery route in order to ensure maximum efficiency.
• Confirm deliveries by checking into the office after each delivery.
• Deliver the documents to Document Services for them to distribute in line with the SOP.
• Plan efficient routes prior to setting out on a delivery mission

 
Administration 

• Monitor and make sure that requests for copying or binding are executed efficiently and timeously.
• Monitor the availability of messenger services for delivery of items to financial institutions, Government departments, clients, etc. at all times.
• Ensure that archiving of scanned files and documents is done in accordance with the National Archives Act as well the RAF’s RM strategies and objectives.
• Sort documents according to documents class and insert.
• Forward the transfer (Metro-file) and requests for inactive records to the Records Manager.
• Prepare and capture records to be transferred to the offsite storage, forward to Records Management and maintain a log of records sent off-site storage.
• Receive records file index spread sheet and keep track of all the updates for records stored off-site.
• Maintain an inventory of the department’s records, showing each record series title, file plan reference number, and retention period as listed on the Records Retention Schedule (RRS).
• Complete the final disposition log/ register that have been destroyed.
• Monitor that the postal service facility in the branch is operating effectively at all times.
• Efficient and timely document binding service.

 
Transportation and Operation 

• Load and unload organization’s merchandize.
• Transport products, materials, and staff securely to areas where they are needed.
• Recognize electrical and mechanical faults and report to Facilities Manager.

 
Vehicle, Machinery & Equipment Maintenance 

• Perform daily pre trip and post trip vehicle inspection to ensure safety standards are adhered to.
• Ensure that the copying and binding machines are maintained in working order

 
Reporting 

• Report vehicle, machinery and equipment defects, accidents, traffic violations, damage to the vehicles or loss of equipment.
• Ensure vehicle is always in good condition.
• Provide log books in line with the Fleet Management Policy.
• Reporting of unexpected delays.
• Report on the maintenance of the franking machine in terms of technical maintenance and the loading of money.
• Report on major equipment faults requiring service provider attention immediately to supervisor.

 
Process incoming / outgoing mail and mail batching 

• Receive, register and stamp incoming and outgoing correspondence.
• Separate incoming documents and faxes and sort according to destination.
• Ensure files, correspondence and all other documentation is filed according to established policy and procedure.
• Prepare outgoing mail for posting, bulk mailing and bulk distributions.
• Record details of all registered mail and Docex Tracker mail.
• Declare monies received and capture in register.
• Prepare Check addresses and ensure Docex is sent to Docex, Normal and Registered mail to the Post Office.

  
Qualifications and Experience 

• Matric or Grade 12 certificate
• A valid code 10 (EC1/EC) driver’s license.
• Professional Driver’s Permit.
• At least 1 year’ experience in a driving/messenger services environment.

 
Technical and Behavioural Competencies Required 

• Planning, organisation and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Client service orientation
• Ability to assess condition / road worthiness of motor vehicle to ensure safety of self and passengers.
• Knowledge of principles and methods of moving people and goods or equipment.
• Communication.

 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »

​
DRIVER/MESSENGER X2 JHB
Division:  Governance
Reference No:  5071
Location: Johannesburg, Gauteng, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  06
Job Posting Salary:  R244,732.00
Job Posting End Date:  3 Dec 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
Purpose of the job: Purpose: The Driver/Messenger is accountable to safely transport people, documents and / or goods to and from an assigned area. The incumbent will be required to follow appropriate safety procedures when transporting people, equipment and / or documents and adhere to National specific road safety rules and regulations. In addition, the role holder will be required to adhere to work schedules and will be required to report all vehicle defects, accidents, traffic violations, damages or loss of equipment as well as reporting unexpected delays.
 
Key Performance Areas 
 
Messenger services 

• Collect correspondence from respective government institution, verify against the list before collection and acknowledge the receipt.
• Deliver packages or messages on time.
• Handle packages and documents with care.
• Drive delivery truck to the destination.
• Reconcile packages at recipient’s location.
• Maintain communication with destination and point of departure.
• Obtain receipts or signatures for deliveries and documentation.
• Maintain records of daily visits in the logbook.
• Sort deliverable items in accordance to delivery route in order to ensure maximum efficiency.
• Confirm deliveries by checking into the office after each delivery.
• Deliver the documents to Document Services for them to distribute in line with the SOP.
• Plan efficient routes prior to setting out on a delivery mission

 
Administration 

• Monitor and make sure that requests for copying or binding are executed efficiently and timeously.
• Monitor the availability of messenger services for delivery of items to financial institutions, Government departments, clients, etc. at all times.
• Ensure that archiving of scanned files and documents is done in accordance with the National Archives Act as well the RAF’s RM strategies and objectives.
• Sort documents according to documents class and insert.
• Forward the transfer (Metro-file) and requests for inactive records to the Records Manager.
• Prepare and capture records to be transferred to the offsite storage, forward to Records Management and maintain a log of records sent off-site storage.
• Receive records file index spread sheet and keep track of all the updates for records stored off-site.
• Maintain an inventory of the department’s records, showing each record series title, file plan reference number, and retention period as listed on the Records Retention Schedule (RRS).
• Complete the final disposition log/ register that have been destroyed.
• Monitor that the postal service facility in the branch is operating effectively at all times.
• Efficient and timely document binding service.

 
Transportation and Operation 

• Load and unload organization’s merchandize.
• Transport products, materials, and staff securely to areas where they are needed.
• Recognize electrical and mechanical faults and report to Facilities Manager.

 
Vehicle, Machinery & Equipment Maintenance 

• Perform daily pre trip and post trip vehicle inspection to ensure safety standards are adhered to.
• Ensure that the copying and binding machines are maintained in working order

 
Reporting 

• Report vehicle, machinery and equipment defects, accidents, traffic violations, damage to the vehicles or loss of equipment.
• Ensure vehicle is always in good condition.
• Provide log books in line with the Fleet Management Policy.
• Reporting of unexpected delays.
• Report on the maintenance of the franking machine in terms of technical maintenance and the loading of money.
• Report on major equipment faults requiring service provider attention immediately to supervisor.

 
Process incoming / outgoing mail and mail batching 

• Receive, register and stamp incoming and outgoing correspondence.
• Separate incoming documents and faxes and sort according to destination.
• Ensure files, correspondence and all other documentation is filed according to established policy and procedure.
• Prepare outgoing mail for posting, bulk mailing and bulk distributions.
• Record details of all registered mail and Docex Tracker mail.
• Declare monies received and capture in register.
• Prepare Check addresses and ensure Docex is sent to Docex, Normal and Registered mail to the Post Office.

 
Qualifications and Experience 

• Matric or Grade 12 certificate
• A valid code 10 (EC1/EC) driver’s license.
• Professional Driver’s Permit.
• At least 1 year’ experience in a driving/messenger services environment.

 
Technical and Behavioural Competencies Required 

• Planning, organisation and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Client service orientation
• Ability to assess condition / road worthiness of motor vehicle to ensure safety of self and passengers.
• Knowledge of principles and methods of moving people and goods or equipment.
• Communication.

 
 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »