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ROAD ACCIDENT FUND (RAF)
 
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OFFICER CAPITAL PAYMENT
Division:  3300
Reference No:  3875
Location: Cape Town, Western Cape, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  Yes
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  9 Jul 2024
NB: This is a 11 Months Fixed Term Contract Position
 
Purpose of the Job: To request capital payment.
 
Key Performance Areas
 
To request of capital payments
  • Request payments in terms of block settlement agreements.
  • Request payments in respect of capital for claimants and/or their representatives.
  • Request time frames within which payments are to be effected in terms of the court order.
  • Prevent delays in requesting payments.
  • Identify fraudulent payments and advise Forensics.
  • Identify and record interim payments to prevent duplicate payments.
  • Compile a schedule of files where settled or capital payment is to be requested.
  • Check and prevent duplicate payments.
  • Follow up on delayed/pending payments.
 
Provide customer services to clients of the RAF
  • Attend to queries from both internal and external stakeholders.
  • Provide advice and guidance to Claims sections in respect of duplicate or dummy files.
  • Identify referrals to Recourse and Recoveries.
  • Request termination of mandates where necessary before effecting payments.
 
Collate and compile statistics as required
  • Record and maintain statistics on Payments requests.
  • Monitor and report on failed payments.
  • Keep daily stats of activities on work allocated and work to be done.
  • Submit daily, weekly and monthly stats as required.
 
Render advisory responsibilities
  • Attend to queries from stakeholders pertaining to capital payments outstanding.
  • Provide feedback on payments to claims sections and attorneys.
 
Provide office administrative services
  • Pre-screen files to ensure that they belong to the correct department of the RAF.
  • Validate that the correct banking details are loaded on the system prior to requesting payment.
  • Verify and validate that the payment is requested to the correct payee.
  • Receive and record files where capital payments are to be requested after concluding the validation process.
  • Updating the information on the files to correlate with the claims system iro claim number, link number, claimants and attorneys details.
  • Compile lists of finalized files to be forwarded to CAFS.
  • Request and return files from CAFS and claims when required.
  • Attend to queries.
  • Update the status and allocation of files on claims view system.
  • Maintain accurate records of files where capital payments are to be requested.
  • Keep records of movement of all files.  
 
Qualifications and Experience
  • NQF 7 (Bachelor’s Degree or Advanced Diploma) related qualification to discipline.
  • Relevant 3 years’ experience in claims system, MVA procedures and knowledge of court processes environment.
 
Technical and behavioural competencies required
  • Communication (written, verbal and listening skills).
  • Customer service orientation.
  • Professionalism.
  • Good organizational skills.
  • Problem solving skills.
  • Interpersonal Relations.
  • Team Player.
  • Planning and organizing.
  • Analytical thinking.
  • Conflict management.
  • Decision making skills.
  • Personal mastery
  • Emotional wisdom
  • Ethics and governance
  • Customer orientation and customer focus
 
NB: “RAF offers Total Employment Cost packages with no contributions from the Employer, successful candidates are required to structure their packages in manner that will suit their needs”.
 
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INTERNSHIP
Division:  3400
Reference No:  4159
Location: Cape Town, Western Cape, ZA
Employment Type:  Internship
Disability (EE targeted role):  Yes
T.A.S.K Grade: IN
Job Posting Salary:  R96,000.00
Job Posting End Date:  9 Jul 2024
 
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
Purpose of the Internship: The Road Accident Fund is committed to youth skills development by providing graduates with an opportunity to gain work experience. Applications are invited for the State Attorney Support Internship (X2) in our Cape Town offices from unemployed graduates between the age of 18 and 23. The Internship program will run for a period of Eighteen months (18). Please apply in the region you are based.
 
Work based exposure may include the following;
  • Interns will be given practical workplace structured training and on the job training and development, this will be combined with the theoretical training already acquired regarding
  • Delictual Law, Civil Procedure, Law of Evidence.
  • Practice Management
  • Service and filing of documentation at Court
  • Attendance at Pre-Trial Conferences and compilation of Pre-Trial Minutes
  • General administration work
  • Drafting of correspondence, pleadings, notices, affidavits and applications
  • Observation of and assistance for State Attorneys at Court
  • Service and filing of notices
  • Judgment monitoring and case outcomes reporting
  • Filing Bills of costs upon receipt as well as assistance in opposing taxations
  • General administrative work on LMS
 
Qualifications and Experience
  • Certified Grade 12/ NQF 4 level certificate.
  • Certified NQF level 7 Bachelor’s degree in law
  • Certified copy of Academic transcript applications with no academic transcript will not be considered.
  • Certified copy of your ID
  • Your CV and motivational letter
  • Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously.
  • The applicant must not have previously served as an intern.
 
Technical and Behavioral competencies required.
The successful candidate will be required to display the following competencies in this role:
  • Customer orientation and Customer focus
  • Communication
  • Computer literacy
  • Team player
 
Remuneration
The interns will be awarded a monthly stipend.
 
NB: Application must be submitted online via RAF website e-recruitment portal.
 
No hand delivered applications will be accepted.
 
INSTRUCTION TO PROSPECTIVE APPLICANTS
  1. Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.
  2. Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously.
  3. The applicant must not have previously served as intern before.
  4. Should it be found that the applicant previously served as an intern and did not disclose that info and it is discovered later, the applicant will be disqualified.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
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OFFICER: CLAIMS INVESTIGATION
Division:  Claims
Reference No:  3879
Location: Cape Town, Western Cape, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  10
Job Posting Salary: R434,656.00
Job Posting End Date: 9 Jul 2024
 
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
NB: This is a 12 Months Fixed Term Contract
 
Purpose of the Job: The Officer Claims Investigations is responsible for effectively providing investigative support services for claims lodged against the Road Accident Fund (RAF)
 
Key Performance Areas
 
Investigation and assessment of claims lodged.
  • Trace insured driver / witnesses to consult and obtain statements and docket.
  • Ensure that a proper sketch plan of an accident scene is drawn as part of the investigation and assessment process.
  • Ensure that clear photographs of an accident scene, faces of the people interviewed, damaged vehicles and injuries to a person is taken as part of the investigation and assessment process.
  • Obtain / and verify existing affidavits from different parties (e.g. claimants, witnesses, employers, etc.)
  •  Identify possible fraud and corruption and escalate to Forensic Investigation Department (FID)
  • Testify in court cases when claimant is guilty and accused of fraud.
  • Provide assistance in ensuring witness presence at court.
 
Administrative support.
  • Validate supporting documents (e.g. employment details, paternity/maternity details, SARS documents, etc.) for all related quantum investigations.
  • Verify details of the claimant and those injured in an accident through Natis and cross check systems (e.g. ID no, contact numbers, address/employment details etc.)
  • Verify the details of the secondary vehicle/s involved in the accident to determine the validity of the logged claim.
  • Validate loss of earnings.
  • Provide progress reports as per the internal service level agreement.
 
Document and records Management.
  • Monitor and maintain an effective filing system.
  • Ensure that files are correctly categorised and stored to ensure a smooth retrieval of documents.
  • Administer the records management and filing processes in line with the RAF filing plan.
  • Ensure the confidentiality of all documents under control and the correspondence from the department office reaches intended recipients.
  • Perform File Retrieval in Archive Services.
 
Stakeholder Management.
  •  Provide advice to different parties (e.g. claimants, witnesses, employers, etc.)
  •  Handle any assessments associated complaints.
  •  Maintain relationships with internal and external stakeholders.
 
Qualifications
  • NQF 7 (Bachelor’s Degree/Advanced Diploma) related qualification to discipline.
  • Driver’s License
  • Completed training as an investigator will be an added advantage.
  • Being a certified fraud examiner will be an added advantage.
 
Experience
  • Relevant 3 years’ experience in a similar environment.
  • Experience in merit and quantum investigations will be an added advantage.
 
Competencies
 
Behavioural:
  • Personal mastery.
  • Emotional Wisdom.
  • Ethics and Governance.
  • Customer orientation and customer focus.
 
Technical:
  • Knowledge of Natis and cross Check systems.
  • Ability to obtain appropriate affidavits.
  • Report writing skills.
  • Computer literacy (MS office and SAP).
  • Attention to detail and accuracy.
  • General Administration and document management.
 
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.
 
APPLY NOW »