ROAD ACCIDENT FUND (RAF) VACANCIES

ROAD ACCIDENT FUND (RAF)

RAF ATTORNEY: HIGH COURT X14 FTC JOHANNESBURG
Division:  Governance
Reference No:  6209
Location:  Johannesburg, Gauteng, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  16
Job Posting Salary:  R1,028,791.00
Job Posting End Date:  28 Oct 2025
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

This is a 3 year Fixed Term Contract

Purpose of the Job: The RAF Attorney: High Court is responsible for all High Court matters within the Fund and to offer litigation services accordingly. This role will also be responsible to perform a range of tax services including tax bill of costs in compliance with South African laws and regulations.

Key Performance Areas

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies.

Preparation and Research on Related Litigation Matters

Conduct research that will provide information in preparation for all matters for trial.
Consult with client departments/ representatives, and witnesses for instructions and documentation for cases to be presented in Court.
Draft pleadings to provide clear motivation/justification on a particular position about the case.

Mediation Process

All required steps regarding the mediation process, as governed by the amendment to the rules of court, are to be taken.
Upon conclusion of the mediation, parties shall inform Registrar and all other parties by a notice that Mediation is completed.
Parties & Mediator must within 5 days of completion of mediation issue a joint minute indicating.

Represent the Road Accident Fund on all third party claims related litigation matters

Attend court appearances in all allocated third-party litigation matters.
Ensure file administration from opening to the conclusion of a legal case including adherence to trial dates.
Handle appearances at courts, tribunals, mediation hearings and inquiries.
Coordinate administrative legal actions to ensure compliance.
Approve instructions to appoint and instruct expert witnesses.

Settle non-litigious matters before they are set down for trial

Block consultation, early assessment of files, and early instructions to experts and assessors.
Approve requests to appoint and instruct assessors and expert witnesses.
Recommend a settlement.

Provision of legal advice to RAF

Provide legal advice on arising legal matters and contracts.
Provide well-researched legal advice on matters impacting the organisation.
Conduct legal research and prepare legal opinions.

Taxation

Deliver a full range of tax services in compliance with laws and regulations.
Build relationships and interact with clients to provide consulting and expertise in tax services.
Provide innovative tax planning and review complex income tax returns

Reporting

Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
Develop functional reporting systems, for management, projects or performance reporting.
Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
Communicate with all levels of stakeholder contact.

People management

Ensure the sourcing, development and retention of a high-performance team.
Manage the recruitment of the operational workforce in line with employment equity targets.
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
Manage the implementation of human capital processes and procedures to control/regulate workplace conflict and/or institute corrective measures and consultation processes to address deviations from standards.
Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications

Bachelor’s Degree in Law or equivalent.
Postgraduate in Law or equivalent.
Admission as an Attorney of the High Court or Advocate.
Right of appearance in the High Court.

Experience

Relevant 5-7 years legal experience post-graduation or admission of which 2 years must have been in area of expertise (personal injury litigation)

Behavioural
- Resilience
- Communication
- Working with People
- Network and Alliances
- Planning, Organising and Coordinating
- Employee Engagement
- Personal Mastery
- Judgement and Decision Making
- Ethics and Values
- Client Service Orientation

Managerial
- Change management
- Coaching and mentoring
- Conflict management
- Critical and innovative thinking
- Direction setting
- Facilitation and Presentation Skills
- People management
- Policy conceptualisation and formulation
- Risk Management
- Programme/project management
- Service Delivery Innovation
- Stakeholder development and relations
- Reporting

Technical
- Legislation & regulatory knowledge
- Ethics & compliance
- Monitoring and evaluation
- Policy and standard
- Governance
- Claims litigation
- MVA law and legislation
- Negotiation
- Conflict resolution
- Problem solving and analysis
- Mediation

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

PLEASE APPLY HERE

PARALEGAL- BLOEMFONTEIN
Division:  Governance
Reference No:  5068
Location:  Bloemfontein, Free State, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  4 Nov 2025
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the job: Purpose: The Paralegal (High Court) is responsible for providing general management, administrative and technical legal support to the attorneys..

Key Performance Areas

General management and support to Attorney

Provide research assistance to attorneys.
Assisting with searching and checking public records on behalf of attorneys.
Assisting with the interviewing of clients, and witnesses.
Assisting with collecting, retrieving, and analysing information relevant to litigation cases.
Assisting attorneys with trial and its preparation.
Analysing and conducting research for reporting purposes.

Document management

Assisting with the preparation of legal documents and arguments.
Summarising depositions and other documents.
Preparing briefs and pleadings and drafting discovery documents.
Managing and organising cases.
Updating file registers

Reporting

Contribute to the preparation and submission of Regulation reports.
Aid in the development of functional reporting systems, for management, project or performance reporting.
Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Stakeholder management

Aid in proactive and progressive relationships with key stakeholders.
Deal with inquiries and requests for information from both internal and external stakeholders.
Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Qualifications and Experience

Bachelor’s Degree in Law or equivalent.
Relevant 3 years’ experience in a legal environment.

Technical and Behavioural Competencies Required

Planning, organisation and coordinating
Personal mastery.
Judgement and decision making.
Ethics and values.
Client service orientation
Legislation & regulatory knowledge
Ethics & compliance
PFMA
Knowledge of drafting
Monitoring and evaluation
Policy and standards
Governance
Claims litigation
MVA law and legislation
Negotiation
Conflict resolution
Problem solving and analysis
Mediation

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

PLEASE APPLY HERE

SENIOR OFFICER: FORENSICS INVESTIGATION (X2 PRETORIA)
Division:  Governance
Reference No:  6298
Location:  Menlo Park, Gauteng, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  12
Job Posting Salary:  R579,259.00
Job Posting End Date:  4 Nov 2025
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the job: The Senior Officer: Forensics Investigation is responsible for the investigation of irregular business activities including misconduct by RAF employees and crime against the RAF.

Key Performance Areas

Conducting Investigations
• Planning and conducting the investigation of cases as assigned to by respective supervisor or management.
• Maintain partnership relationship with the prosecuting authorities, Law Enforcement agencies and internal stakeholders.
• Drawing of monthly /weekly reports for the office for transmission to the manager.
• Conduct interviews with claimants and/or witnesses internally and externally.
• Obtaining of statements and documentary evidence relevant to the investigation.
• Uphold confidentiality of information and records.
• Interaction with regulatory bodies i.e. HPCSA, SASSA, PRASA, SA Nursing Council etc.
• Identify the loopholes in the process that may lead to abuse and report such to the Senior Forensic Officer.
• Investigate irregularities identified or brought to his attention with a view of securing prosecution of parties involved.
• Maintain healthy working relationship with Assessors.
• Opening/registering of criminal cases with SAPS/Hawks and keeping proper records thereof.
• Preparation of criminal or disciplinary cases with the prosecutor or initiator and presenting of evidence in court or department hearings.
• Assist and attend to any other requests from Law Enforcement Agencies in relation to any investigation in accordance with any applicable law
• Support other RAF departments in relation to the civil liability of the RAF in matters under investigation or completed investigations.
• Meeting targets as set down by a forensic Manager/Senior Forensic investigator and performing his/her duties according to the set standards.
• Maintaining and updating of Tracker spreadsheet for effective record keeping and analysis during investigation.
• Investigation of reports received from Tip-Offs anonymous and giving feedback to the Senior Forensic investigator timeously. • Regular feedback and updates to complainants
• Involvement in the external fraud campaigns initiated by Forensic Department or in conjunction with Communication Department.
• Effective case management ad record keeping i.e. case books, vehicle registers.
• Produce investigation files for quarterly/monthly inspections and brought forward dates.
• Establishment and maintenance of informer networks, • Implementation of RAF fraud prevention strategy. • Participation in Forensic projects.
• Reporting the outcomes of investigations to the RAF Forensic management and SAPS and making recommendations regarding possible solutions relevant to the findings in the report.

Stakeholder Relations Management
• NPA and other external stakeholders.
• Establish and maintain strategic alliances with all relevant stakeholders including law enforcement agencies.
• Develop and maintain good working relations with all the stakeholders including staff, the claimants, lawyers, government departments, the SAPS.
• Aid in proactive and progressive relationships with key stakeholders.
• Deal with inquiries and requests for information from both internal and external stakeholders.
• Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Reporting
• Contribute to the preparation and submission of Regulation reports.
• Aid in the development of functional reporting systems, for management, project or performance reporting.
• Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Qualifications & Experience
• Bachelor’s Degree/Advanced Diploma in Law/ Policing related equivalent.
• Certification in Forensic Investigation and Criminal Justice will be advantageous.
• Valid Category B or above drivers’ licence.
• Relevant 4 years’ experience in a fraud investigation or MVA claims investigation environment.

Behavioural & Technical Competencies:
• Planning, Organising and Coordinating
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values • Client Service Orientation
• Technical investigation skills.
• Experience in preparation of cases of court.
• Demonstrable understanding of the criminal procedure act and law of evidence.

Investigation of crime and knowledge of criminal justice system

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

PLEASE APPLY HERE

SPECIALIST: FORENSICS
Division:  Governance
Reference No:  6296
Location: Cape Town, Western Cape, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  15
Job Posting Salary:  R891,176.00
Job Posting End Date:  4 Nov 2025
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Job: The Specialist: Forensics is responsible for the provision of knowledge related to fraud investigations and forensics-related matters to ensure minimised corruption and fraud incidents within RAF.

Key Performance Areas

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, procedures and processes.
Keep up to date with effective policy and practice execution strategies.

Forensic investigation

Plan and coordinate the investigation of cases as assigned by respective management.
Maintain partnership relationship with the prosecuting authorities and Law Enforcement agencies.
Identify the loopholes in the process that may lead to abuse and report such to the Forensic Manager.
Investigate irregularities identified or brought to attention to secure the prosecution of parties involved.
Maintain a healthy working relationship with law enforcement agencies and the Forensic Department's private investigation working partners.
Analyse reports received from external stakeholders or assessors and compile affidavits on behalf of RAF to lay criminal charges against guilty parties.
Opening / registering of criminal cases with either the Police or Hawks (DPCI) and keeping proper records thereof.
Giving of evidence at criminal courts and departmental hearings.
Supporting other RAF departments in connection with the investigation that is being or has been conducted.
Meeting the targets as set down by a Forensic Manager and performing his tasks according to the set standards.
Analyse spreadsheet on touts.
Implement forensic awareness initiatives.
Investigation of reports received from Tip-Offs Anonymous and giving feedback to the Manager timeously.
Involvement in internal and external fraud campaigns initiated by Forensic Department or in conjunction with the Communications Department.
Effective case management and record keeping i.e. inspections, case books, vehicle registers.
Implementation of the current fraud prevention strategy

Fraud Prevention and Investigation

Participate in the implementation of approved Fraud and Investigation initiatives to improve the ethical culture of the organisation.
Promote proactive fraud prevention initiatives within the organisation.
Participate in fraud investigation by external parties.
Participate in providing the Claims department with properly investigated cases that will enable the assessors or requester to assess the claim and pay valid claims.
Participate in the development and implementation of systems and platforms that will detect fraud throughout the claims lifecycle.
Identify opportunities to innovate and improve fraud investigation initiatives and the execution thereof.

Reporting

Compile a comprehensive monthly activities report and submission thereof to the Forensics Manager.
Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform business unit decisions.
Prepare proposals, briefings, presentations, reports, and other documentation, providing management information both verbally and in report format.
Draw monthly or weekly reports for the region for transmission to the manager.

Stakeholder Management

Facilitate communication with all levels of stakeholder contact.
Engage proactively with key stakeholders.
Provide feedback to the stakeholders in respect of investigations that were referred.

Qualifications

Bachelor’s Degree/Advanced Diploma in Law/ Accounting/ Auditing/ Forensic Investigations related qualification.

Experience

Relevant 5-7 years’ experience in a Fraud Investigation related environment.

Behavioural

Resilience
Communication
Working with People
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Managerial

Change management
Conflict management
Critical and innovative thinking
Facilitation and Presentation Skills
Policy conceptualisation and formulation
Risk Management
Programme/project management
Service Delivery Innovation
Stakeholder development and relations
Reporting

Technical

Forensics
Technical aptitude
Attention to detail
An understanding of law and criminal investigation
Fraud awareness
Valid South African driver’s license

Road Accident Fund Values

Integrity
Compassion
Accountability
Respect
Excellence
Empathy

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

PLEASE APPLY HERE

MANAGER: FORENSICS INVESTIGATION
Division:  Governance
Reference No:  6299
Location: Cape Town, Western Cape, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  16
Job Posting Salary:  R1,028,791.00
Job Posting End Date:  4 Nov 2025
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose:
The Manager: Forensics Investigation is responsible for conducting forensic investigations in the respective area into fraudulent matters such as claims lodged, medical fraud, corruption, bribery, collusion or cybercrime against the RAF. In addition, the incumbent will provide management advice on internal control weaknesses and improvements.

Key Performance Areas

Policy Review and Implementation

Contribute to the development and implementation of departmental policy, methodology, anti-fraud and corruption strategy, fraud response plan, department operational plan and applicable standard operating procedures (SOPs).
Keep up to date with effective policy and practice execution strategies.
Ensure that all employees in the team know and understand the investigation legislative framework and RAF policies.
Stay abreast on industry regulatory requirements and effect the applicable changes in the organization.

Forensic investigation into fraud and related crimes.

Assess a matter to determine whether there is possible fraud.
Knowledge of RAF claims to be able to investigate fraud e.g. Medical and hospital expenses (past and future), Loss of income (past and future), Loss of support (past and future), Funeral expenses, General damages.
Identify possible related files or persons to be investigated.
Allocate allegations for investigations in line with set guidelines and standards.
Manage the planning and coordination of investigations as assigned by senior management.
Manage the application of the approved investigation methodology during investigation/s.
Manage and provide investigation capability into complex and noncomplex investigations on claims fraud, medical fraud, corruption, bribery, collusion, cybercrime, or misconduct.
Manage investigations progress.
Comply with relevant legislation and RAF policies.
Quantify financial losses on the investigated case.
Report control failures identified during the investigation to the relevant management.
Manage the collation of documentary evidence.
Manage case status changes in line with the antifraud policy or investigation methodology.
Provide litigation support (testifying at disciplinary hearings, CCMA, court), and assist law enforcement agencies as and when they require help.
Manage the maintenance of chain of custody.
Manage reporting of criminal cases to the law enforcement agencies and keep proper records thereof.
Manage monthly follow ups on progress update of criminal investigations.
Manage monthly follow ups on cases referred/reported to regulatory bodies (LPC, HPCSA, Legal Ombud).
Management monthly follow ups on court cases.

Project Investigations
Manage the administration, planning and execution of fraud investigation assignment.

Approve resource needs: available budget, vehicles number of team members / time required.
Conduct cost analysis.
Planning and monitoring of team activities and investigation outputs during investigation assignment.

Administration

Allocate investigation files.
Conduct quarterly inspections.
Monitor the team’s time sheets.
Manage the maintenance of the case register/case management system.
Manage (fleet management system) pool vehicle use and logbooks.
Address all business unit audit findings and implement effective measures to manage the control environment in the FID and maintain clean audit in the region.

Reporting

Provide monthly performance report against the operational plan.
Provide investigation outcomes feedback to management in the region.
Compile submissions and memorandums as and when required.
Quality review investigation reports and adhere to the applicable standards and guidelines.
Develop functional reporting systems, for management, projects or performance reporting.
Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.

Stakeholder Management

Build and maintain strategic partnership with business unit managers in the respective areas.
Provide technical and administrative management to the forensic investigation team in the respective areas.
Engage and communicate the FID mandate to internal and external stakeholders to ensure that they understand the responsibility of the FID unit.
Recommend corrective actions to senior managers to improve their processes and controls to prevent similar incident of fraud from reoccurring in the future.
Communicate with all levels of stakeholder contact.
Represent the Fund in relevant external activities and events.

People management

Ensure the sourcing, development and retention of a high-performance team.
Manage the recruitment of the operational workforce in line with employment equity targets.
Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
Manage the implementation of people management processes and procedures to control/regulate workplace conflict and/orinstitute corrective measures and consultation processes to address deviations from standards.
Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.

Qualifications

Bachelor’s Degree/Advanced Diploma in Commerce (Bcom Accounting, Internal Audit, Financial Management, Risk Management, BCom Law, Forensic Accounting, Economics and Information Systems), Forensic Science or LLB.
Postgraduate related qualification in Accounting, Auditing, Financial Management, Risk Management, Law, Information Technology/ Information systems, Forensics, BCompt Honours will be an added advantage.
Certified Fraud Examiner (CFE) or Forensic Practitioner (ICFP) will be an added advantage.

Experience

Relevant 6 -8 years’ experience in forensic investigation into white-collar crime (such as but not limited to healthcare or insurance claim fraud, corruption, bribery, forgery and counterfeit, identity theft) of which 2 years must have been on a management/supervisory level.

Behavioural

Resilience
Communication
Working with People
Network and Alliances
Planning, Organising and Coordinating
Employee Engagement
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Managerial

Change management
Coaching and mentoring
Conflict management
Critical and innovative thinking
Direction setting
Facilitation and Presentation Skills
People management
Policy conceptualisation and formulation
Risk Management
Programme/project management
Service Delivery Innovation
Stakeholder development and relations
Reporting

Technical

Demonstrable understanding of the Criminal Procedure Act and law of evidence
Demonstrable experience of working with law enforcement agencies.
Demonstrable experience of litigation support (Testifying at disciplinary hearings, CCMA and court).
Investigation management skills
Problem analysis and judgment
Computer literacy
Statistical analysis
Demonstrable ability to plan, execute and control case management.

Road Accident Fund Values

Integrity
Compassion
Accountability
Respect
Excellence

OFFICER: CLAIMS INVESTIGATIONS (X2)
Division:  Claims
Reference No:  6300
Location:  East London, Eastern Cape, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  10
Job Posting Salary:  R434,656.00
Job Posting End Date:  4 Nov 2025
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the job: The OFFICER: CLAIMS INVESTIGATIONS is responsible for effectively and efficiently providing investigative support services for claims lodged against the Road Accident Fund (RAF).

Key Performance Areas

Investigation and assessment of Claims lodged

Trace insured driver / witnesses to consult and obtain statements and docket.
Ensure that a proper sketch plan of an accident scene is drawn as part of the investigation and assessment process.
Ensure that clear photographs of an accident scene, faces of the people interviewed, damaged vehicles and injuries to a person are taken as part of the investigation and assessment process.
Obtain and / verify existing affidavits from different parties (e.g. claimants, witnesses, employers, etc.).
Identify possible fraud and corruption and escalate to the Forensic Investigation Department (FID).
Testify in court cases when a claimant is guilty and accused of fraud.
Provide assistance in ensuring witness presence at court.

Administrative support

Validate supporting documents (e.g. employment details, paternity/ maternity details, SARS documents, etc.) for all related quantum investigations.
Verify details of the claimant and those injured in an accident through Natis and Cross Check systems (e.g. ID no, contact numbers, address/s, employment details, etc.)
Verify the details of the secondary vehicle/s involved in the accident to determine the owner/s.
Quality checks the supporting documents from stakeholders to determine the validity of the logged claim.
Validate loss of earnings.
Provide progress reports as per the internal service level agreement.

Document and records Management

Monitor and maintain an effective filing system.
Ensure that files are correctly categorised and stored to ensure a smooth retrieval of documents.
Administer the records management and filling processes in line with the RAF filling plan.
Ensure confidentiality of all documents under control and that correspondence from the department office reaches intended recipients.
Perform File Retrieval in Archive Services.

Stakeholder Management

Provide advice to different parties (e.g. claimants, witnesses, employers, etc.).
Handle any assessment associated with complaints.
Maintain relationships with internal and external stakeholders.

Qualifications

NQF 7 (bachelor's degree or Advanced Diploma) related qualification to discipline.
Driver’s License.
Completed training as an investigator will be an added advantage.
Being a certified fraud examiner will be an added advantage.

Experience

Relevant 3 years’ experience in a similar environment.
Experience in merit and quantum investigations will be an added advantage.

Technical and behavioural competencies required.

Knowledge of Natis and Cross Check systems.
Ability to obtain appropriate affidavits.
Report writing skills.
Computer literacy (MS office and SAP).
Attention to detail and accuracy.
General Administration and document management.
Personal Mastery
Emotional Wisdom.
Ethics and Governance.
Customer orientation and Customer focus.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates are required to structure their packages in a manner that will suit their needs.”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

PLEASE APPLY HERE

ADMINISTRATIVE ASSISTANT X5
Division:  Claims
Reference No:  6273
Location:  Durban, Kwazulu-Natal, ZA
Employment Type:  Fixed Term Contract
Disability (EE targeted role):  No
T.A.S.K Grade:  06
Job Posting Salary:  R244,732.00
Job Posting End Date:  4 Nov 2025
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Job: The Administrative Assistant is responsible for providing administrative day-to-day support to the respective department.

18 months Fixed Term Contract

Key Performance Areas

Compliance administration

Maintain up-to-date written documentation related to the departments business activities.
Ensure compliance to the policies and process standards.
Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

Office Coordination

Assist in making follow-ups on outstanding matters.
Ensure all requests are handled and responded to within set timelines.
Assist in ensuring the availability of stationery within the department.
Validate and verify information and documents submitted for accurate capturing and further handling.
Ensure the systems/registers used are kept up to date.
Check for duplicate documents, requests and queries and report on them.
Allocate reference numbers and accurately capture related documents on different systems.
Allocation of matters to responsible team members.
Draft and send out letters to all stakeholders as required.

Meeting Support

Arranging meetings on behalf of the department.
Assist with taking and distributing minutes in accordance to set governance standards.
Create and maintain a register to track matters outstanding.
Maintain a follow-up plan on meeting resolutions and matters outstanding.
Ensure confirmation of meetings and management of team diaries.
Schedule appointments with internal and external stakeholders as and when required.

Document and Records Management

Administer the records management and filling processes in line with the RAF filling plan
Ensure that the filing system is always up-to-date and functional.
Retrieval of information at all times as requested in the office.
Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

SENIOR OFFICER: FORENSICS INVESTIGATION X3
Division:  Governance
Reference No:  6294
Location:  Johannesburg, Gauteng, ZA
Employment Type:  Permanent
Disability (EE targeted role):  No
T.A.S.K Grade:  12
Job Posting Salary:  R579,259.00
Job Posting End Date:  4 Nov 2025
The Road Accident Fund’s mission is to provide timely and equitable assistance to those affected by motor vehicle accidents through the provision of appropriate social benefits to ensure financial relief and recovery for qualifying individuals.

Purpose of the Job: The Senior Officer: Forensics Investigation is responsible for the investigation of irregular business activities including misconduct by RAF employees and crime against the RAF.

Key Performance Areas

Conducting Investigations.

Planning and conducting the investigation of cases as assigned to by respective supervisor or management.
Maintain partnership relationship with the prosecuting authorities, Law Enforcement agencies and internal stakeholders.
Drawing of monthly /weekly reports for the office for transmission to the manager.
Conduct interviews with claimants and/or witnesses internally and externally.
Obtaining of statements and documentary evidence relevant to the investigation.
Uphold confidentiality of information and records.
Interaction with regulatory bodies i.e. HPCSA, SASSA, PRASA, SA Nursing Council etc.
Identify the loopholes in the process that may lead to abuse and report such to the Senior Forensic Officer.
Investigate irregularities identified or brought to his attention with a view of securing prosecution of parties involved.
Maintain healthy working relationship with Assessors.
Opening/registering of criminal cases with SAPS/Hawks and keeping proper records thereof.
Preparation of criminal or disciplinary cases with the prosecutor or initiator and presenting of evidence in court or department hearings.
Assist and attend to any other requests from Law Enforcement Agencies in relation to any investigation in accordance with any applicable law
Support other RAF departments in relation to the civil liability of the RAF in matters under investigation or completed investigations.
Meeting targets as set down by a forensic Manager/Senior Forensic investigator and performing his/her duties according to the set standards.
Maintaining and updating of Tracker spreadsheet for effective record keeping and analysis during investigation.
Investigation of reports received from Tip-Offs anonymous and giving feedback to the Senior Forensic investigator timeously.
Regular feedback and updates to complainants
Involvement in the external fraud campaigns initiated by Forensic Department or in conjunction with Communication Department.
Effective case management ad record keeping i.e. case books, vehicle registers.
Produce investigation files for quarterly/monthly inspections and brought forward dates.
Establishment and maintenance of informer networks,
Implementation of RAF fraud prevention strategy.
Participation in Forensic projects.
Reporting the outcomes of investigations to the RAF Forensic management and SAPS and making recommendations regarding possible solutions relevant to the findings in the report.

Stakeholder Management

NPA and other external stakeholders.
Establish and maintain strategic alliances with all relevant stakeholders including law enforcement agencies.
Develop and maintain good working relations with all the stakeholders including staff, the claimants, lawyers, government departments, the SAPS.
Aid in proactive and progressive relationships with key stakeholders.
Deal with inquiries and requests for information from both internal and external stakeholders.
Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.

Reporting

Contribute to the preparation and submission of Regulation reports.
Aid in the development of functional reporting systems, for management, project or performance reporting.
Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

Qualifications

Bachelor’s Degree/Advanced Diploma in Law/ Policing related equivalent.
Certification in Forensic Investigation and Criminal Justice will be advantageous.
Valid Category B or above drivers’ licence.

Experience

Relevant 4 years’ experience in a fraud investigation or MVA claims investigation environment.

Behavioural

Planning, Organising and Coordinating
Personal Mastery
Judgement and Decision Making
Ethics and Values
Client Service Orientation

Technical

Technical investigation skills.
Experience in preparation of cases of court.
Demonstrable understanding of the criminal procedure act and law of evidence. Investigation of crime and knowledge of criminal justice system.

Road Accident Fund Values

Integrity
Compassion
Accountability
Respect
Excellence
Empathy

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.
Security Vetting shall be conducted on all prospective employees.
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

PLEASE APPLY HERE

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