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ROAD ACCIDENT FUND (RAF)
 
The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote the safe use of our roads.
 
The Organisation requires the services of a qualified individual at its East London Regional Office for the position of:
 
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
 
SENIOR OFFICER: QUALITY ASSURANCE & COMPLAINTS T.A.S.K GRADE 12
SOQA 29112019 ELN
LOCATION: East London
CLOSING DATE & TIME: 12/10/2019 11:55 PM
 
 
Purpose of the Job: The Senior Officer Quality Assurance and Complaints is responsible to oversee and supervise the team of the Quality and Assurance Officers and Assistants within the Quality Assurance Unit while forging good working relationships with the clients and other stakeholders.
 
Key Performance Areas
  • Ensure the implementation of service delivery standards
  • Report on performance of the section
  • Effective and efficient human resource management
  • Ensure adherence to corporate governance within the section
  • Promote good working relationships with stakeholders
 
Qualification & Experience
  • NQF 7 (Bachelor's Degree or Advanced Diploma) in in law/Finance/Communications related qualification to discipline.
  • Qualification in Risk, Compliance, Project Management, IT, Forensic Auditing will be an added advantage.
  • Relevant 4 years' experience in Quality Assurance/Internal Audit/Claims/Risk, of which one (1) year must have been on a supervisory level. 
 
 
Technical and behavioural competencies required
  • Knowledge of relevant Acts, policies including but not limited to RAF Act, PFMA and PAIA of which 1 year is on supervisory level.
  • Computer literate
  • Analytical thinking
  • Good communication and writing skills
  • Target driven
  • Risk assessment
  • Monitoring and evaluation
  • Organisational resilience
  • Team resilience
  • Personal mastery
  • Judgment and decision making
  • Emotional wisdom
  • Ethics and governance
  • Customer orientation and customer focus
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Remuneration
A total cost to company of minimum remuneration package applicable to this position is R502 953.00 per annum and will be negotiable commensurate with experience.
 
Closing date: 10 December 2019
 
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates are required to structure their packages in manner that will suit their needs".
 
APPLICATIONS CAN BE FORWARDED FOR ATTENTION OF THE RECRUITMENT OFFICER AT: ELNRecruitment.3@raf.co.za  OR Hand deliver at 4th floor, Metropolitan building, c/o Caxton street and Drury Lane, East London.
 
INSTRUCTIONS TO PROSPECTIVE APPLICANTS
  1. Indicate the name and the reference number for the position you are applying for on the subject line
  2. Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
  3. Submit a short CV with a maximum of 5 pages
  4. Please indicate your current salary and salary expectations if considered for the position.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to groups who are underrepresented in terms of our Employment Equity Plan
 
Please note that the prospective employees will be subjected to security vetting
 
NB:  Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
NB: It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA) and to provide proof of such evaluation.

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