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ROAD ACCIDENT FUND (RAF)
 
The Road Accident Fund's mission is, to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
 
The Organisation requires the services of a qualified individual at its Pretoria Regional Office for the position:
 
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
 
SENIOR OFFICER DIRECT CLAIMS TASK GRADE 12 X2
SODC21052021PTA
LOCATION: Pretoria
CLOSING DATE & TIME: 6/1/2021 11:55 PM
 
Purpose of the Role: Supervise, monitor and provide guidance to the team in handling both complex & ordinary matters and ensure fair, reasonable & timeously settlement of claims.
 
 
Key Performance Areas
Perform Human Resources Management Functions
  • Assess the workflow and distribution of functions to maintain consistency within the team.
  • Report on the planned activities of the unit.
  • Provide guidance and technical support to the team.
  • Provide training on new developments.
  • Monitor and report on leave patterns and trends.
  • Ensure appropriate performance management, contracting and assessment.
     
Ensure adherence to corporate governance within the unit
  • Execution of assigned tasks in accordance with DOA and PFMA
  • Prevent fruitless and wasteful expenditure.
  • Ensure consistent application of policies and procedures, guidelines and directives.
  • Ensure appropriate adherence to RAF values.

 
Perform claims processing activities
  • Check & approve payment in terms of DOA.
  • Authorisation in accordance with mandate
  • Verify nexus between injuries and the accident date and treatment.
  • Check for pre-existing conditions and make a note on the claims systems.
  • To ensure that all claims are processed timeously.
  • Provide guidance to the team with regards to claims administration.
  • Approve assessment, interim payment request and offers according to DOA.
  • Appoint Assessor, Experts and Actuaries.
  • Liaise with claimants to resolve queries and complaints.

 
Promote good working relations with stake holders  
  • Ensure constant communication with all stakeholders.

 
Generate and provide reports on team performance
  • Compile and submit daily, weekly and monthly reports.
  • Ensure smooth preparations and attendance of RAF road shows.
 
 
Qualifications & Experience
  • NQF 7 (Bachelor's Degree or Advance Diploma) related qualification to discipline.
  • Relevant 4 years` experience in the Claims environment of which 1 year is on supervisory level.  
 
Technical and Behavioral Competencies
  • Computer literacy.
  • Flexibility and adaptability.
  • Administrative skills. 
  • Listening skills.
  • Planning and Organising.  
  • Time Management.
  • Negotiation skills.
  • Organisational resilience
  • Team resilience
  • Personal mastery
  • Judgement and decision making
  • Emotional wisdom
  • Ethics and governance
  • Customer orientation and customer focus
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Remuneration
Total cost to company of the minimum remuneration package applicable to this position is R502 953.00 per annum and will be negotiable commensurate with experience.
 
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs"
 
Closing date: 01 June 2021
 
Applications can be forwarded for attention of the recruitment officer at Menlyn; e-mail address is Thembanim.recruitment@raf.co.za or hand deliver at 38 Ida Street, Menlo Park.
 
INSTRUCTIONS TO PROSPECTIVE APPLICANTS
  1. Indicate the name and the reference number for the position you are applying for on the subject line
  2. Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
  3. Submit a short CV with a maxim of 5 pages
  4. Please indicate your current salary and salary expectations if considered for the position.
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to groups who are underrepresented in terms of our Employment Equity Plan
 
NB:
  • Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

  • Security vetting shall be conducted on all prospective employees

  • It is the applicants' responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.