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ROAD ACCIDENT FUND (RAF)
 
The Road Accident Fund's mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads
 
The Organisation requires the services of a qualified individual within its East London Regional Office for the following position:
 
THIS IS AN INTERNAL AND EXTERNAL ADVERTISEMENT
 
SENIOR OFFICER: DETERMINATION: T.A.S.K LEVEL 12
SOD29102021ELN
LOCATION: East London
CLOSING DATE & TIME: 11/9/2021 11:55 PM
 
Purpose of the Job: The Senior Officer: Determination is responsible to supervise, provide claims handling which ensures prompt and fair settlement and finalisation of claims by applying the relevant legal and third-party principles.
 
 
Key Performance Areas
Perform Human Resources Management Functions
  • Assess the workflow and distribution of functions to maintain consistency with the team.
  • Monitor and report on the leave patterns of the unit.
  • Provide training on the new developments.
  • Report on planned activities of the unit. 

Ensure adherence to corporate governance within the unit
  • Executions of the assigned tasks in accordance with DOA and PFMA.
  • Prevent fruitless and wasteful expenditure
  • Ensure consistent application of policies and procedures, guidelines, and directives.
  • Ensure appropriate adherence to the RAF policies.
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Perform Claims processing activities
  • Check and approve payments in terms of DOA
  • Authorization in accordance with mandate.
  • Verify nexus between injuries and the accident date and treatment.
  • Check for pre-existing conditions and make note on the claim system.
  • To ensure that all claims are processed timeously.
  • Provide guidance to the team with regards to claims administration.
  • Approve assessment interim payment requests and offers according to the DOA.
  • Approve, assess tenders on matters with trial dates and give instructions to panel attorneys.
  • Appoint Assessor, experts, and actuaries.
  • Liaise with plaintiff attorneys and panel attorneys to resolve queries and complaints.
 
Promote good working relations with stakeholders
  • Ensure constant communications with all stakeholders

Generate and provide reports on team performance
  • Compile and submit daily, weekly, and monthly reports
  • Ensure smooth preparations and attendance of Raf shows.

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Qualifications and Experience
  • NQF 7(Bachelor's Degree or Advanced Diploma) related qualification to discipline.
  • Relevant 4 years' experience in the claims environment of which 1 year must have been on a supervisory level.
 
Technical and Behavioral competencies required
  • Flexibility and adaptability
  • Organizational and administrative skills
  • Listening skills
  • Planning and organizing
  • Time management
  • Negotiation skills
  • Computer Literacy
  • Organizational resilience
  • Team resilience
  • Personal mastery
  • Judgment and decision making
  • Emotional wisdom
  • Ethics and governance
  • Customer orientation and customer focus

Road Accident Fund Values
  • Integrity,
  • Compassion,
  • Accountability,
  • Respect,
  • Excellence


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Remuneration
Total cost to company applicable to this position is minimum R502 953.00 per annum, negotiable.

NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs".

Closing date: 9 November 2021

Applications can be forwarded to the Recruitment Officer at the East London Regional Office; email address is ELNRecruitment.2@raf.co.za

 INSTRUCTION TO PROSPECTIVE APPLICANTS
  1. Indicate the name and the reference number for the position you are applying for on the subject line
  2. Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
  3. Submit a short CV with a maximum of 5 pages
  4. Please indicate your current salary and salary expectations if considered for the position.
 
NB: 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
 
  • Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
  • Security Vetting shall be conducted on all prospective employees

It is the applicants' responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.