·       Capture claims/invoices received on excel and refer to claims handler.
·       Update excel spreadsheets in line with medical and legal assessment.
·       Keep daily stats of activities on Undertakings and related matters.
·       Submit Daily and monthly stats as required by Management.
·       Keep record of statistics.
·       Attend to queries from stakeholders pertaining to the bank details, payments and general
enquiries.
·       Maintain and apply a diary system used to pend matters to be followed up. 
·       Record incoming correspondence and keep proper record thereof.
·       Request, return and keep record of files to and from the I/S, Medical and/or Legal cell.
·       File all documents on the relevant undertaking files
·       Make photocopies as required.
·       Send faxes when required.
·       Keep record of private telephone calls and submit accurate telephone accounts on a monthly 
basis.
 
Qualifications and Experience
·       NQF Level 4 (Matric or Grade 12) qualification.
·       Relevant 1 year working experience in an administrative environment.
 
Personal Attributes
·       Proficiency in English and one other official language.
·       Good communication skills and telephone etiquette.
·       Interpersonal Relations.
·       Good organizational, administrative and time management skills.
·       Team player.
·       Personal mastery
·       Emotional wisdom
·       Ethics and governance
·       Customer orientation and customer focus
 

 
Remuneration
The total cost to company of minimum remuneration package applicable to this position is minimum R185 338.00 per annum, will be negotiable commensurate with experience.
 
Closing date: 28 August 2018
 
NB: "RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in manner that will suit their needs".

Applications can be forwarded to the Recruitment Officer at the RAF, Cape Town branch; e-mail address is  CPTRecruitment@raf.co.za OR hand delivered to 2nd Floor, Correspondence Department, 1 Thibault Square, Long Street, Cape Town.
 
INSTRUCTION TO PROSPECTIVE APPLICANTS
1.     Indicate the name and the reference number for the position you are applying for on the subject line
2.     Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
3.     Submit a short cv with a maximum of 5 pages
 
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to groups who are under represented in terms of our Employment Equity Plan
 
Please note that the prospective employees will be subjected to security vetting

NB:  Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful