PUBLIC PROTECTOR VACANCIES

​PERSONAL ASSISTANT TO PUBLIC
Protector (Head Hunting)
Location: Head Office Pretoria
Reference: PPSA 04/05/2025
All-inclusive salary package: R1 059 105.00 per annum (Fixed term contract linked to the term of the Public Protector)
 
Minimum Requirements: • A three (3) National Diploma at NQF level 6 in any of the following  Business Administration/Public Administration/Public Management/Office Management and Technology • A minimum of five (5) years’ experience in rendering administration management and Executive support is required • Experience in private and public Sector is preferred. • Must be computer literate • Experience in dealing with state/formal functions / visit is preferred • A valid driver’s license is essential
 
Skills, Competencies and Knowledge:
• Computer literacy, specifically Office 365 • Excellent communication skills both written and verbal • Analytical skills and pay attention to details • Ability to conduct basic research • Good telephone etiquette • Strong interpersonal and ability to work as part of Private Office team • Demonstrating outstanding ability to correspond with colleagues, internal and external customers • Ability to manage many tasks at once and work against short deadlines • Ability to act independently and in a team • Ability to maintain high confidentiality and ethical standards, showing honesty & fairness in dealing with others and is reliable • Ability to work under pressure and also to work outside of the normal working hours • Experience in dealing with confidential information • Knowledge of Government protocol and processes • Project Management skills • Planning and organizing skills
 
Attributes:
• Respect • Emotional intelligence • Transparency • Courtesy • Team players • Integrity • Confidentiality
 
Responsibilities
Administration and Secretarial Duties
• Receive and make telephone calls on behalf of the Public Protector (PP)
• Effectively manage the diary and all activities in the office of the PP •
• Arrange travel and accommodation, manage cancellation of bookings and complete GRN’s forms and submit the signed GRN form to SCM for travel at least 2 days after travelling
• Arrange petty cash and submit petty cash receipts within 48 hours of spending to Finance
• Prepare travel and subsistence claims
• Arrange and coordinate meetings, workshops and other forums, transcribe proceedings and ensure that accurate minutes are timely prepared and signed, with decision registers and follow up on resolutions
• Receive written correspondences and direct them to the relevant offices and follow up on responses
• Prepare submissions, letters, memos and reports on behalf of the PP
• Receive and control of visitors and staff to the PP’s Office
• Develop, implement and maintain a records management and registry system in the PP’s office
• Daily reconciling all submissions transmitted to the PP•
• Responsible for typing, copying and faxing of documents
• Manage general finances, assets and facilities for the PP
• Develop, implement and monitor Standard Operating Procedures (SOP’s) in the PP’s office
• Assist the PP with any other matter as required/instructed
 
Stakeholder Management
Communication Management
• Act as a liaison between the PP and stakeholders (executives, employees, clients, government officials, media, etc.).
• Ensure clear, timely, and appropriate communication on behalf of the PP.
• Draft and relay messages that reflect the PPs tone and priorities.
 
Relationship Building
• Help maintain and strengthen relationships with key stakeholders by managing interactions, follow-ups, and engagement.
• Keep track of stakeholder preferences, interests, and past interactions for personalized communication.
• Support networking efforts by coordinating events, meetings, and correspondence.
 
Information Flow and Prioritization
• Filter and prioritize stakeholder inquiries to ensure the PP focuses on high-impact issues.
• Brief the PP on stakeholder concerns, expectations, and developments ahead of engagements.
• Maintain up-to-date records of stakeholder contacts and communications.
 
Meeting and Event Coordination
• Arrange and prepare for meetings with key stakeholders, including logistics, agenda setting, and documentation.
• Ensure stakeholder meetings are productive by organizing necessary materials and follow-up actions.
• Represent the PP’s office professionally when dealing with stakeholders in their absence.
 
Conflict and Issue Management
• Monitor stakeholder sentiments and flag potential risks or issues to the PP.
• Assist in resolving misunderstandings or miscommunications diplomatically and promptly.
• Ensure stakeholders feel heard, respected, and informed.
 
Confidentiality and Trust
• Handle sensitive information and interactions with discretion and integrity.
• Foster trust between the PP’s office and stakeholders by maintaining professionalism and reliability.
 
Financial Management
• Manage budget in the PP’s Office
• Manage Supply Chain Management processes in the PP’s Office
 
Enquiries: Ms Zandile Luthuli, at Tel: (012) 366 7031

​Note: All appointments will be made in terms of the Public Protector Act and a 12-month probation period which may be extended to 18 months will be applicable. The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the position.
 
All successful candidates will have to undergo security clearance and vetting.
Candidates who previously applied should not re-apply
The Public Protector South Africa reserves the right not to fill the vacancies.
Applications must be accompanied by a covering letter with a detailed CV, 3 contactable references, recently certified (within 6 months) copies of qualifications, a valid Driver’s License and ID document.
Applications not complying with the above requirements will be disqualified.
Correspondence will be limited to the short-listed candidates. Should you not be contacted within 2 months, please consider your application to be unsuccessful.
The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance of represantivity (race, gender and disability).
 
Please direct your application, stating the relevant reference number as follows:
Applications quoting the relevant job title and reference number on the subject line must be submitted to the following email address: applications@pprotect.org
 
CLOSING DATE: 15 July 2025 at 16:30