PUBLIC PROTECTOR - MANAGER: INFORMATION AND COMMUNICATION TECHNOLOGY (RE-ADVERTISEMENT)

 
Requirements:
A relevant undergraduate qualification at NQF level 6/7 in Information Technology or related field of study. A minimum of 5 years’ experience in an ICT environment of which 2 years should have been at a junior/middle management level that will include managing ICT support functions and back-end environment. Proven experience in Case Management Systems implementation and support. Knowledge and understanding of ICT Governance, ICT Systems Planning, Development and Management. Understanding of Business Process Re-engineering. The incumbent of this post will report directly to the Chief Information Officer. A valid driver’s license.
 
Competencies and skills:
Strategic thinking. Problem solving skills. Analytical skills. Negotiation skills. Decision making skills. Communication at all levels. Innovative. Continuous improvement. Research and development. Project Management. Human Resources Management. Ethical conduct. Excellent interpersonal skills. Management and leadership capabilities. Ability to drive and lead change.
 
Key responsibilities and duties:
To assist the Chief Information Officer in the delivery of the Information Technology strategy and technology architectural directions as embodied in the Master Systems Plan. Leading and managing the computing environment and the overall enterprise architecture. Assist in the creation and development of plans for the ICT environment as well as the management of output. Responsible for security related to all aspects of ICT. Responsible to maintain and support Information Technology infrastructure, platforms and all business applications. Oversee and manage the development, implementation and support of the Case Management System, Mobile Referral Application and Electronic Document Management System. Responsible for the management of outsourced contracts as well as general contract management concerning all ICT related matters. Manage the ICT helpdesk and ICT personnel. Manage and monitor new infrastructure roll-out projects. Manage internal and external ICT audits. Manage and monitor user support and ensure compliance with ICT standard operating procedures. Enhance overall ICT capability in support of current and future organizational objectives. Ensure that servers and network are fully operational. Development, implementation and monitoring of ICT policies. Ensure that backups are performed according to backup policy and procedures. Manage business continuity and disaster recovery processes. Ensure Compliance with ICT performance standards and frameworks such as COBIT, TOGAF, and ITIL as per compliance regulatory requirements.

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Enquiries: Mr T Khunou, tel. (012) 366-7031 or Applications@pprotect.org
 
N: B, Candidates who previously applied for this position need not to re-apply as their applications will still be considered.
 
Note: All appointments will be done in terms of the Public Protector Act and a 12 month probation period which may be extended to 18 months will be applicable. The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the position.
 
A successful candidate will have to undergo security clearance, vetting and practical assessments may be conducted.
 
The Public Protector South Africa reserves the right not to fill the vacancies.
 
Applications must be accompanied by a covering letter with a detailed CV, 3 contactable references, recently certified (within 6 months) copies of qualifications (matric certificates, certificates of qualifications), a valid Driver’s License(where required) and ID document.
 
Applications not complying with the above will be disqualified. Correspondences will be limited to the short-listed candidates. Should you not be contacted within 2 months, please consider your application to be unsuccessful.
 
The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance of representivity (race, gender and disability).
 
Preference will be given to the candidates whose appointment or promotion meets the requirements for Employment Equity representivity in the Institution.
 
Please direct your application, stating the relevant reference number as follows:
For the attention of Mr T Khunou by email to Applications@pprotect.org
Please quote the reference number and position applying for on the email subject line.
 
CLOSING DATE: 04 March 2022, 16:30