PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY (PSIRA) VACANCIES

 
 

CALL CENTRE CONSULTANT 
Salary Range: R 142 438 to R 197 908 P/A plus benefits 
Location: Pretoria
 
Qualification Required: National Diploma in Office Administration, Business Administration, Business Management, Public Management, Public Administration, Office Management and Technology, Management Assistant, Local Government Management, Call centre Management or equivalent
 
Requirements: National Diploma in Office Administration or relevant Customer Service Qualification or equivalent. Coupled with at least 1-2 years’ experience in a call centre environment ?Recognition of Prior Learning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process.
 
Essential criteria: Proficient in Microsoft Office packages ? Knowledge of customer service principles, data capturing and typing skills ? Active listening ? Verbal and written communication skills ? Ability to handle stressful situations ? Ability to manage time and punctuality.
 
Key Performance Areas:  Answer and screen all calls coming through the call centre ? Verify information and update client’s details ? Manage and resolve customer queries ? Provide information and updates to clients regarding their applications ? Identify and escalate issues to supervisors ? Attend to social media platforms as and when required  and follow up on customer calls.
 
Closing Date:2026-02-23
 
PLEASE APPLY HERE
 
 
 
 
 
 
 
ASSISTANT INVESTIGATOR 
Salary Range: R 257 678 – R 363 243 P/A plus benefits 
Location: Centurion
 
Qualification Required: Higher Certificate or National Diploma in Policing / Forensic Investigation, Policing, Criminal Justice, Criminal Justice and Forensic Investigation, Criminology, Security Management, Law Enforcement or equivalent
 
Requirements:  Higher Certificate or National Diploma in Policing / Forensic Investigation or Law qualification ? Coupled with a minimum of 2-3 years’ experience in investigation ? A valid driver’s license with 2 years in experience in driving and must have their own reliable transport ? Recognition of Prior Learning (RPL) and experience on the Job may be considered during the selection process.
 
Essential criteria: Computer literate, strong administrative, analytical, technical, interpersonal, verbal, and written communication skills are a pre-requisite ? Sound knowledge of relevant legislation and procedures. Report writing skills.
 
Key Performance Areas:  Assist the Investigator(s) in rendering effective and professional investigative duties to safeguard the interests of the Authority? Provide judicial support in achieving the fundamentals of investigation such as interviewing of witnesses / victims, questioning of suspects, compiling written reports , making recommendations and testifying at internal, criminal and or industrial hearings? Gather, preserve and analysing evidence relevant to an investigation, which can include the assembling of documentation, taking of statements, photographs, video footages, computer derived and any other material evidence? Assist the senior investigators in preparation of reports, maintaining accurate case files and procurement, and analysis of information retrieved from various sources? Assist in the achievement of organisational objective through the application of any legal investigation techniques while ensuring the implementation of organisational policies ? Liaise with external bodies i.e. SAPS, DoEL, DHA, and the public to ensure prompt response and resolution of complaints and enquiries? Conduct administrative duties such as ensuring the reports, registers, statistics, and records are accurate and procedurally correct ? Carry out a variety of investigative tasks that may arise on ad hoc basis.
 
Closing Date: 2026-02-23
 
PLEASE APPLY HERE
 
 
 
 
 

​ADMINISTRATION ASSISTANT: ASSETS MANAGEMENT 
Salary Range: R 192 640 to R 267 675 P/A plus benefits 
Location: Centurion
 
Qualification Required: National Diploma in Finance or related field
 
Requirements: National Diploma in Finance or related field • Coupled with 1-2 years relevant experience in asset management environment • Valid Driver’s License • Recognition of Prior Learning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process.
 
Closing Date: 2026-02-23
 
PLEASE APPLY HERE
 
 
 
 
 
ADMINISTRATION ASSISTANT: SECURITY AND INFORMATION 
Salary Range: R 192 640 to R 267 675 P/A plus benefits 
Location: Centurion
 
Qualification Required: National Diploma in Security Management or related qualification
 
Requirements: National Diploma in Security Management or related qualification ? coupled with 2 to 3 years’ experience in Security and information environment ? Recognition of Prior Learning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process.
 
Essential criteria:  Ideal candidate is expected to have reasonable understanding and knowledge of security management systems ? Administrative processes and knowledge of Microsoft packages ? Good interpersonal relations, planning and organizing skills ? Good written and verbal communication as well as presentation skills ? Problem solving skills ? Ability to work under pressure without compromising the quality of work and interaction with clients will be essential.
 
Key Performance Areas: • Provide administrative support to the division, which include the following: ? Act as the point of contact for internal and external clients ? Organize and schedule appointments. Receive deliveries from suppliers? Coordination of meetings and minute taking ? Write and distribute email, correspondence memos, letters, faxes and forms ? Assist in the preparation of regularly scheduled reports ? Develop and maintain a filing system ? Travel bookings arrangements ? Provide general support to visitors ? Maintain in-house documents in accordance with the existing practices ? Ensure smooth inflow and outflow of document ? Provide  secretarial services to the Security, Vetting and Safety department? Prepare presentations on behalf of the Manager: Security and Information ? Compile meeting packs ? Facilitate logistics for training sessions, security briefings, meetings and workshops ?Compile monthly / quarterly reports. Manage document registers and ensure only authorised personnel access sensitive security information ? Maintain confidentiality and ensure communication of sensitive information; Assist with administration of access control requests (ID cards, biometrics, system access) ? Maintain professional communication and ensure timely feedback to stakeholders ? Prepare requisitions for security-related goods and services ? Assist with budget tracking, invoices, and payment follow-up for services (security services, equipment repairs, etc) and Maintain procurement records and assist with supplier coordination.
 
Closing Date: 2026-02-23
 
PLEASE APPLY HERE

​FRONT DESK CONSULTANT 
Salary Range: R 142 438 to 197 908 P/A plus benefits 
Location: Port Elizabeth
 
Qualification Required: National Diploma in Business Management, Office Administration, Office Management and Technology, Management Assistance, Public Management, Customer Relations Management or equivalent qualifications
 
Requirements: National Diploma in Business Management, Office Administration, Office Management and Technology, Management Assistance, Public Management, Customer Relations Management or equivalent qualifications ? Coupled with at least a minimum of 1-2 years’ experience in customer service environment ? Recognition of Prior Learning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process.
 
Essential criteria: Ideal Candidate should possess customer relations skills ? Interpersonal, planning and organizational skills are highly recommended ? Communication skills, both verbal and in writing are essential ? Office Management skills ? Computer Literacy (MS Office Packages). Helpdesk ticketing system.
 
Key Performance Areas: ? Welcome and direct PSiRA clients and guests from the front desk: Greeting and welcoming clients and guests, Assist/ Direct clients/guests to the specific departments, Keep the front desk presentable with all necessary materials such as pens, register, etc, and validate the client’s information on the system ? Receive and Send Mail to other PSiRA Offices: Prepare the waybill for dispatch. Check, sort, and forward emails ? Assisting Walk-in Consultant: Provide exceptional customer service to all stakeholders visiting or contacting the PSiRA front desk, Printing access cards, Taking fingerprints using the Hanis, Verification system, Assist clients to navigate the online system, handle complaints and escalations from stakeholders professionally and efficiently, following PSiRA's complaint resolution procedures ? Replenishing of all Meeting Rooms, Booking of boardrooms for meetings, Ensuring the boardrooms are ready for meetings ? Answer Incoming Calls: Receiving and directing complaints to the relevant consultant, Answer all the incoming calls ? Corresponding with Internal Departments: Notify internal staff about clients/guests, Email client enquiries to relevant staff.
 
Closing Date: 2026-02-23
 
PLEASE APPLY HERE
 
 
 
 
 
 

ASSISTANT INSPECTOR: LAW ENFORCEMENT 
Salary Range: R 257 678 – R 363 243 
Location: Western Cape
 
Qualification Required: Higher Certificate or Diploma in Policing, Criminal Justice, Criminal Justice and Forensic Investigation, Criminology, Law and related fields
 
Requirements: Higher Certificate or Diploma in Policing, Criminal Justice, Criminal Justice and Forensic Investigation, Criminology, Law and related fields ? Coupled with a minimum of 2-3 years’ experience in criminal investigation, law enforcement, regulatory compliance and or security management ? Valid driver’s licence. Ideal candidates are expected to have their own reliable vehicle ? Training in Detective Learning / Resolving of Crime programme will be an added advantage (DLP / ROC) ? Recognition of Prior Learning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process.
 
Essential criteria: Ability to interpret pieces of legislations that manages the law enforcement and investigations ? Ability to work under pressure ? Very high administrative skills including planning and monitoring ? Computer literacy (Microsoft Office packages) ? Problem solving and analysis skills ? Knowledge of commercial and administrative law ? Written and verbal communication skills ? Interpersonal and sound judgement skills? Report writing skills? Ability to testify during court and tribunal proceedings? Ability to observe confidentiality in terms of all aspects of the job.
 
Key Performance Areas: Conduct investigations and inspections. The investigation of complaints and illegal practices with regards to improper conduct of security service providers ? Conduct routine inspections at security service providers to ensure compliance in terms of the Act, in particular the Code of Conduct Regulations ? These security service providers includes all categories or classes of security services such as Guarding, CIT, Locksmiths, Private Investigators, Electronic Security Industry etc. ? Conduct infrastructure and capacity inspections at new applicants for security businesses in order to ensure that they meet the prescribed infrastructure and capacity requirements to render the security services ? Issue directives to the Private Security Industry in respect of any obligation in terms of PSIRA Act and Regulations ? Conduct assessments of training facilities in order to verify whether they meet the accreditation requirements ? Investigate and obtain evidence pertaining to non-compliant conduct by security service providers in respect to the code of Conduct for Security Service Providers ? Investigations including auditing of records kept by the security service provider in terms of applicable legislation, fraudulent activities and conduct of the security service providers ? Identify any possible contraventions of the Code of Conduct and Regulations and compilation of statements and charge sheets relating to the allegations of improper conduct ? Liaise with Authority and State Prosecutors with regards to the charges and evidence ? Serving of Regulation 3(4) notices (charge sheet and summons) ? Keep the complainant informed of progress on cases initiated which are handed over to law enforcement agencies , until concluded ? Perform Commissioner of Oaths / Peace Officer functions ? Follow due process in taking affidavits of witnesses as well as aspects dealing with the collection of evidence to prove a case ? Testify in Improper Conduct enquiries ? Liaise with the Finance Department regarding outstanding annual fees and fines, and facilitate the recovery and payment of such amounts to the Authority ? Submission of statistical reports on Law Enforcement activities.
 
Closing Date: 2026-02-23
 
PLEASE APPLY HERE