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OMBUD FOR FINANCIAL SERVICES PROVIDERS (FAIS OMBUD) VACANCIES
OMBUD FOR FINANCIAL SERVICES PROVIDERS (FAIS OMBUD)
HUMAN RESOURCE GENERALIST
The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical, and expeditious manner, and by reference to what is equitable in all circumstances. The FAIS Ombud offices are in the east of Pretoria in Gauteng.
Job Purpose
To implement HR-related strategies and projects, manage Employee Life Cycle process, and provide General HR support to employees. The position reports to the Head of Human Resources.
Requirements:
Matric certificate. a Degree in Human Resources Management or equivalent. Skills Development Facilitator. 3-5 years’ experience in the Human Resources field. Sound understanding of HR policies and procedures and HR legislation. Understanding of how SETAs operate, including mandatory reporting requirements.
Key Performance Areas:
Other Key Competencies:
The applicant must demonstrate the following skills and attributes: Attention to detail. Team oriented assertiveness.
Good people skills. Analytical skills. Demonstrate customer service skills. Presentation and negotiation skills. Effective written and verbal communication skills. Ability to solve problems, design and execute projects. Ability to maintain a high level of confidentiality. Strong interpersonal/human relations skills. Ability to work independently as well as part of a team. Ability to operate a personal computer and proficient in the use of MS Office suite of products.
HUMAN RESOURCE GENERALIST
The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical, and expeditious manner, and by reference to what is equitable in all circumstances. The FAIS Ombud offices are in the east of Pretoria in Gauteng.
Job Purpose
To implement HR-related strategies and projects, manage Employee Life Cycle process, and provide General HR support to employees. The position reports to the Head of Human Resources.
Requirements:
Matric certificate. a Degree in Human Resources Management or equivalent. Skills Development Facilitator. 3-5 years’ experience in the Human Resources field. Sound understanding of HR policies and procedures and HR legislation. Understanding of how SETAs operate, including mandatory reporting requirements.
Key Performance Areas:
- Providing support and guidance to managers and employees on HR processes, policies, procedures, and systems through various channels (face-to-face, telephone, email).
- Full End to End HR Life Cycle including but not limited to (ER, Recruitment, On-Boarding, Off-Boarding, Talent Management, and Remuneration Principles)
- Ensure skills development initiatives are prioritized and supported within the office, including the development of critical skills for the office and attend to statutory reporting.
- Attend to the logistics pertaining to the arrangements of the induction program.
- Provide training and support to line managers and on various HR systems.
- Provide logistics support in relation to all organisational development initiatives within the office.
- Attend to the recruitment, selection, and placement of graduates in line with the approved budget and APP targets and ensure compliance with the developmental plans of graduates.
- Offer general guidance to managers on various employee-related processes.
- Support the regular review and maintenance of Human Resources policies and guidelines and ensure sign-off.
- Close monitoring of the Policies and Procedures register.
- Advise line managers on the performance Management process, relevant development interventions, and tools (including templates).
- Co-ordinate and support wellness initiatives for the office and provide reports as required.
- Draft Human Resources Reports for review and approval by the Head of Human Resources, including statutory reporting.
- Oversee various committees which fall within the Human Resources area.
- Attend to other HR Projects and Initiatives for the office.
- Attend to staff management requirements within the HR Office, Reception and Support services.
Other Key Competencies:
The applicant must demonstrate the following skills and attributes: Attention to detail. Team oriented assertiveness.
Good people skills. Analytical skills. Demonstrate customer service skills. Presentation and negotiation skills. Effective written and verbal communication skills. Ability to solve problems, design and execute projects. Ability to maintain a high level of confidentiality. Strong interpersonal/human relations skills. Ability to work independently as well as part of a team. Ability to operate a personal computer and proficient in the use of MS Office suite of products.
In accordance with the FAIS Ombud’s Recruitment Strategy, preference will be given to candidates from designated groups. Please note that correspondence will only be entered into with shortlisted candidates and FAIS OMBUD reserves the right not to appoint if a suitable candidate is not identified.
Recommended candidates will be required to undergo a comprehensive background check, which may include security screening, psychometric testing, and verification of credentials.
FAIS OMBUD is an equal opportunity employer, committed to the principles contained in its Employment Equity Policy.
Applications can be sent to Applications@faisombud.co.za by no later than 16 February 2024, clearly indicating the position you are applying for in the subject line. Inquiries may be directed to Ms. Faith Shogole at 012 762 5000.