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OFFICE OF THE PENSION FUNDS ADJUDICATOR (OPFA)
 
INFORMATION TECHNOLOGY AND COMMUNICATION (ICT) INTERNSHIP (GRADUATE) x 2 
Pretoria Office, Ashlea Gardens 
 
The Office of the Pension Funds Adjudicator (OPFA) is a statutory entity established in terms of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints lodged in terms of the Act in a procedurally fair, economical and expeditious manner. 
Remuneration: The position offers a Market related salary
The Office of the Pension Funds Adjudicator (OPFA) is seeking to appoint an ICT intern who is results-driven, passionate about service delivery, thrives under pressure, respect deadlines and a team player with high levels of professionalism. 
 
 
The individual will be exposed to the following areas: 
• Troubleshooting computer hardware and software. 
• Receiving, documenting and classifying ICT incidents and resolving them in a timely manner. 
• Ensuring that ICT requests are opened, documented, resolved in a timely manner and closed in the ticketing system. 
• Supporting ICT systems. 
• Managing the ICT change and release management processes. 
• Keeping the ICT documentation in order (electronic and paper). 
• Managing ICT projects. 
• Participating and leading ICT meetings. 
• Engaging with service providers. 
• Collecting information to assist with IT audits. 
• Updating ICT procedures and manuals. 
• Updating the ICT asset register, warranties, contracts, etc. 
• Updating the ICT risk register. 
• Producing the monthly reports (ICT operations, budgets, payments, etc) 
• Other similar duties as assigned by Supervisor. 
 
 
Qualifications and Experience 
• Tertiary Qualifications (NQF7) in Computer Science or Information Technology or Information Systems 
 
Key competencies 
• Computer Literacy (MS Word, Excel, Ms Outlook) 
• Communication skills 
• Good writing skills 
• Listening skills (verbal and written) 
• Self-motivated 
• Planning and organising 
• Resilience 
• Ability to analyse, interpret, solve problems and good grasp of ICT terms 
• Good writing skills with the ability to express complex concepts.
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Interested persons should apply in writing by submitting their application, inclusive of letter of motivation, CV, recently certified copies of qualifications and ID, to careers@pfa.org.za.
 
Closing date for applications is 26 March 2021. 
 
The OPFA reserves the right not to make an appointment. If you do not receive any response within a month of the closing date, please accept that your application has been unsuccessful. 
Regret correspondence will only be sent to interviewed candidates.