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OFFICE OF HEALTH STANDARDS COMPLIANCE (OHSC)
 

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ASSISTANT DIRECTOR: COMPLIANCE INSPECTIONS (2 POSTS) (Ref #: OHSC 26/2022)
Salary: R 477 090 per annum (plus applicable benefits)
 
Requirements:
  • A degree or diploma in the health sciences field.
  • A current practicing certificate with the relevant body/council.
  • At least five (5) years’ experience in a junior management or supervisory position in health care services.
  • Must have an understanding of the health system.
  • A valid driver’s license.
  • Experience in quality assurance/improvement and/or inspection processes would be an advantage.
  • Skills required: computer literacy (word, excel and PowerPoint), report writing, problem-solving, decision making, communication (written and verbal) and conflict resolution.
  • Good communication skills (written and verbal).
  • Must be prepared to travel extensively and very frequently and willingness to work outside the normal working hours
 
Duties:
  • Planning for inspections and re-inspections.
  • Conduct inspections and re-inspection visits to health establishments.
  • Validate and complete inspection reports and recommendations.
  • Participate in the orientation and training of other employees.
  • Manage and account for the use of resources.
  • Manage and mitigate risks.
 
 
Closing Date: 21 NOVEMBER 2022 ((NO ONLINE APPLICATIONS ALLOWED))
 
Enquiries: Ms L Mashiane or Mr M Mavotsho at telephone numbers: (012) 942 7839/7808
 
PLEASE NOTE ((NO ONLINE APPLICATIONS ALLOWED)) 
A practical test relating to key areas of knowledge and skills may form part of the selection process for the above posts. 
Applications should be submitted for attention of Ms L Mashiane, Office of Health Standards Compliance.
Hand delivered applications must be submitted to reception at the OHSC building, no 79 Steve Biko Road, Prinshof, Arcadia, Pretoria, 0001.
Posted applications must be sent to Private Bag x21, Arcadia, 0007. 
Applications must be submitted on form Z83 obtainable from any Public Service Department and should be accompanied by a CV in which experience is comprehensively detailed as well as certified copies of qualification certificates (including matric), ID, drivers’ licence and registration certificate (where applicable). It is the applicant’s responsibility to have foreign qualifications and national certificates (where applicable) evaluated by SAQA and to submit proof of such with their applications. No faxed, e-mailed or online applications.
 
 
 
 
 
 
 
ASSISTANT DIRECTOR: HEALTH STANDARDS DEVELOPMENT AND TRAINING (12-month contract) (Ref #: OHSC 25/2022)
Salary: R 477 090 per annum (plus 37% in lieu of benefits)
 
Requirements:
  • A Bachelor’s degree or three-year Diploma in a health sciences field.
  • Current registration with the relevant body/council.
  • A minimum of 5 years’ experience in health care or health care education, training and development.
  • A valid driver’s license.
  • A post graduate qualification in public health, policy, law, health services management, education, training and development or a related field would be an advantage.
  • Experience working in standards development, managed healthcare, risk management, quality management, tertiary education or research will be an added advantage.
  • Good communication (written and verbal) and computer literacy skills.
  • Report writing, analytical assessment and evaluation skills.
  • Willingness to work outside normal hours when required
 
Duties:
  • Drafting and implementation of the management framework for the design and development of health standards, guidance and training.
  • Development of guidance materials for the implementation of norms and standards including training toolkits.
  • Drafting, and consultation on health standards and relevant inspection tools.
  • Provision of guidance and information on the implementation of health standards and the interpretation of inspection tools.
  • Receiving and collation of queries relating to the health standards, including identification of frequently asked questions, and development of related documents.
  • Provide support and capacity development in accreditation of OHSC Compliance Inspectors, Complaints Assessors and Investigators.
  • Provide administrative support to the unit and production of programme performance reports.
 
 
Closing Date: 21 NOVEMBER 2022 ((NO ONLINE APPLICATIONS ALLOWED))
 
Enquiries: Ms L Mashiane or Mr M Mavotsho at telephone numbers: (012) 942 7839/7808
 
PLEASE NOTE ((NO ONLINE APPLICATIONS ALLOWED)) 
A practical test relating to key areas of knowledge and skills may form part of the selection process for the above posts. 
Applications should be submitted for attention of Ms L Mashiane, Office of Health Standards Compliance. 
Hand delivered applications must be submitted to reception at the OHSC building, no 79 Steve Biko Road, Prinshof, Arcadia, Pretoria, 0001. 
Posted applications must be sent to Private Bag x21, Arcadia, 0007. 
Applications must be submitted on form Z83 obtainable from any Public Service Department and should be accompanied by a CV in which experience is comprehensively detailed as well as certified copies of qualification certificates (including matric), ID, drivers’ licence and registration certificate (where applicable). It is the applicant’s responsibility to have foreign qualifications and national certificates (where applicable) evaluated by SAQA and to submit proof of such with their applications. No faxed, e-mailed or online applications.





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INVESTIGATOR: HEALTH CARE CASES (12-month contract) (6 posts) (Ref #: OHSC 24/2022)
Salary: An all-inclusive salary package of R882 042 per annum (basic salary consists of 70% or 76% of the total package, OHSC’s contribution to the Government Employee Pension Fund (13% of basic salary) and a flexible portion). The flexible portion can be structured according to OHSC guidelines
 
Requirements:
  • A bachelor’s degree in Nursing (BCur) or Legal (LLB or Bproc) fields.
  • Current registration with the relevant professional health council/body.
  • A minimum of 5 years’ experience in the health care field in a health facility, Chapter 9 institution or health related Regulatory institution of which 3 years must have been at a junior management level.
  • Proficiency in more than one official language is required.
  • A valid driver’s licence.
  • A postgraduate qualification in a medical field, law or health care quality assurance would be an advantage.
  • Experience in complaints investigations, case management or medico-legal investigations in a health environment would be an added advantage.
  • Excellent problem-solving, decision making, communication (written and verbal) and conflict resolution skills.
  • Excellent report writing and complaints handing skills.
  • Willingness to work outside the normal working hours and under pressure.
 
Duties:
  • Support the complaints investigation framework and strategy.
  • Quality assure early resolution of complaint reports.
  • Confirm and plan health care investigations.
  • Conduct investigations into high and extreme risk rated health care complaints.
  • Produce and submit investigation reports.
  • Finalise and Close out investigations.
 
 
Closing Date: 21 NOVEMBER 2022 ((NO ONLINE APPLICATIONS ALLOWED))
 
Enquiries: Ms L Mashiane or Mr M Mavotsho at telephone numbers: (012) 942 7839/7808
 
PLEASE NOTE ((NO ONLINE APPLICATIONS ALLOWED))
A practical test relating to key areas of knowledge and skills may form part of the selection process for the above posts. 
Applications should be submitted for attention of Ms L Mashiane, Office of Health Standards Compliance. 
Hand delivered applications must be submitted to reception at the OHSC building, no 79 Steve Biko Road, Prinshof, Arcadia, Pretoria, 0001. 
Posted applications must be sent to Private Bag x21, Arcadia, 0007. 
Applications must be submitted on form Z83 obtainable from any Public Service Department and should be accompanied by a CV in which experience is comprehensively detailed as well as certified copies of qualification certificates (including matric), ID, drivers’ licence and registration certificate (where applicable). It is the applicant’s responsibility to have foreign qualifications and national certificates (where applicable) evaluated by SAQA and to submit proof of such with their applications. No faxed, e-mailed or online applications
 
 
 
 
 
 
COMPLAINTS OFFICER: COMPLAINTS CENTRE (12-month contract) (Ref #: OHSC 23/2022)
Salary: R 261 372 per annum (plus 37% in lieu of benefits
 
Requirements:
  • A three-year bachelor’s degree/three-year diploma/National Diploma in Health Sciences.
  • At least two (2) years’ experience in complaints management in a health-related environment or a health regulatory environment.
  • Current registration with regulatory body e.g., HPCSA, SANC.
  • A valid driver’s licence.
  • Proficiency in more than two official languages would be an advantage.
  • A certificate in Customer Services, Call Centre Agency or related field would be an added advantage.
  • Excellent communication and conflict handling skills.
  • Must also have initiative as well as problem solving and computer skills.
  • Willingness to work outside of normal working hours.
 
Duties:
  • Receive and register all complaints, alerts, compliments or enquiries in the relevant system provided.
  • Address healthcare complaints and enquiries.
  • Administer healthcare complaints.
  • Maintain the complaints database
 
 
Closing Date: 21 NOVEMBER 2022 ((NO ONLINE APPLICATIONS ALLOWED))
 
Enquiries: Ms L Mashiane or Mr M Mavotsho at telephone numbers: (012) 942 7839/7808
 
PLEASE NOTE ((NO ONLINE APPLICATIONS ALLOWED)) 
A practical test relating to key areas of knowledge and skills may form part of the selection process for the above posts. 
Applications should be submitted for attention of Ms L Mashiane, Office of Health Standards Compliance. 
Hand delivered applications must be submitted to reception at the OHSC building, no 79 Steve Biko Road, Prinshof, Arcadia, Pretoria, 0001. 
Posted applications must be sent to Private Bag x21, Arcadia, 0007. 
Applications must be submitted on form Z83 obtainable from any Public Service Department and should be accompanied by a CV in which experience is comprehensively detailed as well as certified copies of qualification certificates (including matric), ID, drivers’ licence and registration certificate (where applicable). It is the applicant’s responsibility to have foreign qualifications and national certificates (where applicable) evaluated by SAQA and to submit proof of such with their applications. No faxed, e-mailed or online applications will be considered. Applications received after the closing date and those that do not comply with the requirements will not be considered. The OHSC reserves the right not to fill the above posts. Applicants are respectfully informed that correspondence will be limited to short-listed candidates only; if notification of an interview is not received within 3 months after the closing date, applicants may regard their application as unsuccessful. Candidate(s) will be subjected to personal suitability checks and other vetting procedures.