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NATIONAL STUDENT FINANCIAL AID SCHEME (NSFAS)
 
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The following vacancy exists at the NSFAS Head Office in Cape Town.
 
COMPANY SECRETARY 
Type & Level 5 years Fixed Term Contract, E3
Executive role reporting to the Chief Executive Officer
Vacancy No 22 of 2024/25 
Department & Unit Office of the Chief Executive Officer and the Board
 
POSITION OVERVIEW:
The National Student Financial Aid Scheme (NSFAS) requires an experienced Company Secretary to oversee the various governance functions of the Board to effectively and efficiently manage the Board Secretariat and provide a comprehensive Company Secretariat function to ensure adherence to and provide guidance on legislation and relevant prescripts required by the Board.
The successful candidate will be accountable to the Board, reporting to the Board chairperson and on functional responsibilities and for administrative purposes, he/she will report to the Chief Executive Officer (CEO)
 
RESPONSIBILITIES:
• Provide general legal advice and guidance to the Board Members, on their rights, duties, responsibilities, obligations and powers in line with Corporate Governance prescripts and good practice.
• Provide advice and guidance to the Board and its Sub-Committees to ensure compliance with all legislation relevant to the nature of the NSFAS operations.
• Supervise and manage the activities and performance of the Secretariat function.
• Organise, and prepare agendas and meeting packs for and take minutes of the Board and its Committee meetings.
• Ensure that minutes, resolutions, work plans and actionable items are accurately recorded and followed up on.
• Coordinate and monitor the implementation of Board resolutions.
• Attend Board and Sub-Committee meetings.
• Maintain statutory books or registers.
• Deal with correspondence, collate information and finalise Board reports.
• Ensure Board decisions are communicated to relevant stakeholders.
• Update Board and Sub-Committee charters, codes, policies and terms of reference as required.
• Implement and maintain procedures where relevant.
• Arrange for external training/briefing and induction of new Board and Sub Committee members
• Conduct legal compliance and regulatory risk analysis for the Board and create a compliance register
• Determine the annual Board calendar linked to the reporting timelines as per PFMA, 1999
 
DESIRED QUALIFICATIONS, SKILLS AND EXPERIENCE
Minimum requirements:
• LLB or B. Com-Law and Postgraduate Qualification in Business or Corporate Governance.
• Admission as an Attorney.
• 5 years’ experience in Company Secretariat functions, legal, governance or commercial advisory.
• Knowledge of the public sector.
• Knowledge of the PFMA, National Treasury Regulations, Government Prescripts, and the King Reports on Corporate Governance.
• Knowledge of Company Secretarial practice and administration.
• Ability to use MS Office package at an advanced Level.
Preferred:
• Member of the Chartered Institute of Secretaries (CIS.)
• Knowledge of the higher education sector.
 
Skills and Competencies:
• Excellent interpersonal skills
• Exceptional verbal and written communication skills
• Team player
• Objective, independent and impartial
• Stakeholder management
• Client orientation and customer focus
• Proactive
• Analytical
• Problem-solving
• Ability to work under pressure
• Flexible and adaptable to different environments
• Planning and organizing skills
 
 
REMUNERATION AND BENEFITS
Remuneration Package: NSFAS offer a Competitive Remuneration Package which is market related
The position is offered on a 5-year fixed-term contract with a Total Cost to Company package.
 
PLEASE NOTE
 
Closing date: 21 July 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Ms. Thokozile Mnikina via the following email address: jobs@nsfas.org.za
 
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: thokozilem@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
 
** NSFAS committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
 
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It is our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference
 
 
 
 
 
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The following vacancy exists at NSFAS in Cape Town.
 
ACCOMMODATION MANAGER: STUDENT SUPPORT 
Type & Grade Permanent, D2
Vacancy No 23 of 2024/25 
Department & Unit Core Business: Student Accommodation
 
POSITION OVERVIEW:
To participate in the development of NSFAS policies, operation plans, systems and procedures that drive the efficient and effective implementation of the NSFAS student accommodation programmes intended to support students.
 
RESPONSIBILITIES:
Provide semi-technical and liaising support for the Student Accommodation Unit:
• Responsible for the Online and Manual Application Queries at campuses.
• Ensure effective registration processes and adherence to NSFAS policies.
• Identify challenges and ensure these are communicated timeously to the relevant stakeholders.
• Track the implementation of identified projects within the CIO’s Office support programmes.
• Analyse and interpret project reports on completion of the project to evaluate return on investment and to inform decision-making in the unit.
Policy, Systems & Procedure Development:
• Participate in the development and management of the NSFAS student accommodation/housing strategy, policy(ies), guidelines, and procedures in line with the student-centric model.
• Optimise and manage processes developed in the value chain of student accommodation to maximise the student experience.
 
Core Strategic Objectives
• Manage queries through a centralized mechanism with a reporting functionality.
• Ensure that all NSFAS-funded students qualifying for private student accommodation are processed correctly in the system.
People Management & Ethical Leadership
• Manage and participate in the recruitment and selection of subunit vacancies in line with EE targets.
• Delegate student accommodation programmes to subordinates for implementation.
• Lead and manage the subunit team to achieve the set and agreed programmes.
• Direct, inspire, coach, and mentor subordinates to deliver quality programmes in line with NSFAS Values.
• Lead and manage the individual performance contracting and review process for subordinates.
• Lead and manage all disciplinary matters of subordinates related to performance and conduct issues.
Stakeholder Management & Relationships
• Manage the utilisation and implementation of the student accommodation policy, processes, efficiency channels and databases to resolve stakeholder queries and complaints.
• Manage and delegate the sharing of the accredited list of accommodation providers with institutions of higher learning for the smooth student experience.
• Collaborate with stakeholders on debates and programme development matters of interest and influence.
• Provide input to the Publication and updating of the details of NSFAS student accommodation programme.
• Manage the complaints and resolve incidences with students and accommodation providers.
Reporting & Accountability
• On sub-unit strategic KPIs progress
• On the subunit operational plan progress
• On strategic stakeholders’ issues and interventions management
• On internal and external audit and risk
• On any other work in the mandate of the student accommodation subunit
 
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
• NQF Level 7 in Commercial, Public Administration, Business Management.
• 5 Years plus experience in supporting student programmes at Higher institution level.
• Working knowledge of lease agreements and dispute resolution processes.
• Good understanding of the Higher education sector.
• Understanding Higher Education systems
• Computer literacy – Intermediate MS Package Suite
• SQL Certificate
• Driver’s License
Preferred:
• NQF Level 8 plus in Commercial, Public Administration, and Business Management.
 
Skills and Competencies:
• Strategic and visionary
• Project Management
• Interpersonal Skills
• Data Analysis
• Presentation Skills
• Goal orientation skills
• Influence and Advocacy
• Systems and IT Processes
• Attention to detail
• Quality assurance
• Written and Verbal communication
• Reporting
• Conflict Resolution
• Negotiations Skills
 
 
REMUNERATION & BENEFITS
Remuneration Package: NSFAS offer a Competitive Remuneration Package which is market related.
The Total Cost per annum inclusive of all benefits and company contributions.
 
PLEASE NOTE
 
Closing date: 21 July 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Documents, and names of three contactable referees. The response must be addressed to the attention of Thokozile Mnikina via the following email address: jobs@nsfas.org.za
 
Please note the following contact details are for inquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: ThokozileM@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
 
** NSFAS is committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
 
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It is our intention to promote representativity (race, gender, disability) in the organisation through the filling of this position and candidates whose appointment will promote representativity will receive preference.“
 
 
 
 
 




The following vacancy exists at the NSFAS Head Office in Cape Town.
 
CHIEF INFORMATION OFFICER
Type and Grade 5 years Fixed Term Contract, E3
Executive role reporting to the Chief Executive Officer
Vacancy No 24 of 2024/25 
Department & Unit Information & Communication Technology
 
POSITION OVERVIEW:
The Chief Information Officer will be responsible for ensuring that required fit-for-purpose technology solutions are provided and maintained to support the delivery of business strategy and operations.
 
RESPONSIBILITIES:
Core Strategic Objectives
• Develop and implement IT strategies that align with the organization’s overall goals and objectives.
• Provide leadership and vision in the development and implementation of IT initiatives.
• Advise senior management on strategic technology initiatives.
• Identify opportunities for technological innovation and drive its implementation.
• Develop and analyse metrics to measure ICT effectiveness.
Technology Management
• Ensure the digitalisation of all key NFSAS processes.
• Oversee the selection, implementation, and maintenance of technology solutions.
• Oversee the deployment of technology interventions across the organisation to ensure optimal performance, drive efficiencies, and digital transformation.
• Ensure the reliability, security, and scalability of IT infrastructure.
• Select and implement suitable technology systems to streamline all internal operations and processes and to facilitate integration into the technology systems of partner education institutions.
Project Management:
• Oversee the planning, execution, and delivery of IT projects.
• Ensure projects are completed on time, within scope, and within budget.
• Implement project management best practices and methodologies.
Governance
• Draft and manage Service Level Agreements with internal and external clients.
• Be responsible for the implementation of ICT governance, risk awareness and management and compliance frameworks
• Develop, policies, procedures and performance standards in line with the organisation’s business model and drive the implementation of the above.
• Compile risk registers and risk mitigation plans
• Provide updates and reports to the Management Committee, Board and relevant Committees in accordance with the organisational and PFMA requirements.
People management and ethical leadership
• Lead and manage the ICT Department including technical professionals and specialists.
• Develop the organisation’s ICT human capital.
• Ensure compliance with HR standards and requirements.
• Attract recruit, develop, engage and retain required managers and employees within ICT and provides mentoring and coaching where required.
• Drive a culture of high performance and customer-centricity within ICT.
• Be a member of the executive management, reporting to the CEO.
• Champions and demonstrates NSFAS leadership behaviours and values.
Finance
• Develop and implement requisite budget.
• Provide effective financial control, management of costs and internal controls.
• Manage the IT budget, ensuring cost-effectiveness and alignment with the organization’s financial goals.
• Reports and accounts on ICT budgets, forecasts and expenditures as and when required by statute, the Executive and Board.
Stakeholder management
• Collaborate with other executives and department leaders to understand their technology needs and priorities.
• Communicate IT strategies, initiatives, and performance to stakeholders, including the board of directors.
• Build and maintain relationships with external partners, vendors, and service providers.
• Participates in the strategic positioning of NSFAS and promotes the enterprise with relevant internal and external stakeholders.
 
QUALIFICATIONS, SKILLS AND EXPERIENCE
Minimum Qualifications
• Postgraduate qualification in Information Technology or related field.
 
Knowledge and Experience
• A minimum of 5 years Chief Information Officer or Executive management experience in ICT.
• Reasonable understanding of procedures and statutory requirements applicable to Schedule 3(A) public entities
• Good knowledge of governance, risk and organisational performance management principles
• Knowledge of the public sector
 
Competencies
• Decisiveness
• Accurate understanding
• Building sustainability and innovation
• Conceptual thinking
• Striving for excellence
• Fairness and transparency
• Honesty and integrity
• Leveraging diversity
• Mobilising teams
 
Technical Competencies
• Business acumen
• Effective business communication
• Financial control
• Performance reporting
• Development of policies and procedures
• Managerial budgeting
• Problem analysis and judgement
• Strategic and operational planning
 
Compliance Competencies
• Must have security clearance ideally Government Top Secret clearance or obtain the security clearance within 12 months of employment
 
 
REMUNERATION & BENEFITS
NSFAS offer a Competitive Remuneration Package which is negotiable.
The position is offered on a 5-year fixed-term contract with a Total Cost to Company package.
 
 
PLEASE NOTE
 
Closing date: 21 July 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Ms. Thokozile Mnikina via the following email address: jobs@nsfas.org.za
 
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: thokozilem@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
** NSFAS committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
 
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It is our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference










The following vacancy exists at the NSFAS Head Office in Cape Town.
 
STAKEHOLDER ENGAGEMENT SPECIALIST
Type and Grade Permanent, C5
Vacancy No 25 of 2024/25 
Department & Unit Office of the CEO
 
POSITION OVERVIEW:
The main purpose of the job is to develop, maintain and implement effective strategies to engage and manage stakeholders. This will be done through a stakeholder framework. The Specialist will design, organize, and execute events (collaboration with events specialist) and engagement strategies that build relationships and advance key policy priorities and processes.
These range across supporting stakeholder engagements for the core departments on issues at the top of the NSFAS agenda, including learner outreach during the application process, community engagements, participation of municipalities, frequent stakeholder communication to support higher education institutions, and involvement of constituency offices of Parliament.
 
RESPONSIBILITIES:
Develop and maintain sound relations with key stakeholders for outreach opportunities
• Identify and form partnerships with strategic stakeholders for the purpose of positioning the NSFAS brand.
• Partner with various career associations and community organisations for more outreach opportunities
• Engage with stakeholders in higher and further education sector for more outreach opportunities
• Develop and implement NSFAS outreach strategy in support of targeted application drivers implementation of required organisational change management activities.
Develop, maintain and implement stakeholder engagement plan.
• Develop and maintain a database of stakeholders
• Develop and maintain electronic stakeholder engagement reporting tool
• Develop and update an external stakeholder training plan
• Liaises and actively collaborate with other department and service units in executing walk-in centre support
Promotional materials and content management
• Develop and implement the process of procuring the promotional materials for the unit
• Actively collaborate with agencies and multimedia team for promotional materials production.
• Develop standardized outreach content templates for the purpose of responding to various initiatives
• Develop sound FRQs for promotional materials for the units
• Compile monthly and quarterly reports for all units
• Draft proposals for various submissions for the units
Develop operational plans and manage resources and budget
• Manage performance contract or agreement of staff within the units
• Manage various operational plans
• Train the team to positively represent the NSFAS brand
• Manage and monitor outreach and stakeholder budget and expenditure
Oversee all stakeholder participation in NSFAS application process
• Oversee the NSFAS annual application partnership and other key stakeholders who are participating
• Manage and maintain working relationships with NSFAS partners
• Plan and manage NSFAS yearly budget and expenditure on application drives
• Provide training and support interns working on the NFSAS application partnership
• Develop, manage and implement NSFAS outreach strategy to support yearly application drivers
• Identify and manage NSFAS application resources yearly
• Conduct due diligence to partner offices and mobile buses before annually application period
• Monitor and evaluate the NSFAS application partnership.
 
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
• NQF 7 in Business Administration, Public Administration or Public Relations
• A total of at least 6 to 10 years in higher and further education landscape
• At least 3 years dealing with stakeholders
• Knowledge of developing stakeholder communication strategies
• Knowledge of NSFAS Act, TVET Act, PFMA, University Act
• Understanding of the higher education landscape and the political climate that dominates student politics
• Driver’s License
Preferred:
• Post graduate qualification Business Administration, Public Administration or Leadership Studies will be an added advantage
 
Skills and Competencies:
• Maintain an optimistic attitude.
• Team- player
• Communication, negotiation, interpersonal, and management skills
• Stakeholder Management skills
• Negotiation and marketing skills
• Interpersonal relationship skills
• Analytical skills
• Strategic and visionary leadership skills
• Building interpersonal relationships
• Decision-making and problem-solving skills
• Building strategic partnerships and relations
• Emotional intelligence and political sensitivity
• Stakeholder management skills
• Influencing skills
• Strategic thinking
• Resilience
• Proven business and management skills
 
 
REMUNERATION & BENEFITS
Remuneration Package: NSFAS offer a Competitive Remuneration Package which is market related
The Total Cost per annum inclusive of all benefits and company contributions
 
 
PLEASE NOTE:
 
Closing date: 21 July 2024
 
Interested applicants must complete and submit an Employment Application Form available on the NSFAS website. The form must be supported by a detailed Curriculum Vitae which includes amongst other things the vacancy name/position title you are responding to, copies of academic qualifications, Identity Document, and names of three contactable referees. The response must be addressed to the attention of Thokozile via the following email address: jobs@nsfas.org.za.
 
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.
 
For Enquiries please contact: Email: ThokozileM@nsfas.org.za
 
The NSFAS does not consider late applications. The NSFAS talent acquisition team only corresponds with Shortlisted Candidates. Should you not hear from the NSFAS talent acquisition team within 2 months from the closing date, please consider your application unsuccessful.
 
** NSFAS committed to employment equity. Preference will be given to candidates who improve employment equity considerations **
 
“NSFAS is committed to providing equal opportunities and practicing affirmative action employment. It is our intention to promote representivity (race, gender, disability) in the organisation through filling of this position and candidates whose appointment will promote representivity will receive preference.