NATIONAL STUDENT FINANCIAL AID SCHEME (NSFAS) - CHANGE MANAGEMENT SPECIALIST

 
The Change Management Specialist will not have direct supervisory responsibility; however, the incumbent will be required to work with and through other officials within the organisation in order to implement the defined change management strategies. The incumbent will also be required to coach managers, senior leaders and executives in helping them to fulfil their change sponsorship roles. The Change Management Specialist will also be expected to provide support and coaching to any employees, managers and supervisors as they navigate through the organisational change journey.
 
RESPONSIBILITIES:
Manage the change portfolio including specifically, to support all change management requirements at enterprise level through the following:
a) Using a structured methodology, develop a change management strategy to define, lead and support the implementation of required organisational change management activities;
b) Support project teams to integrate change management activities into their project plans;
c) Drive the development, approval and implementation of communication & involvement initiatives to facilitate stakeholder and end-user understanding and buy-in of proposed changes;
d) Define and implement process of identifying change readiness and assessing the impact of proposed and implemented changes;
e) Support, including where necessary, facilitate training efforts to embed stakeholder and user understanding, engagement and adoption of organisational changes
f) Complete change management assessments;
g) Identify, analyze, prepare and facilitate risk mitigation tactical steps;
h) Identify and manage anticipated resistance to change actions;
i) Consult and coach project teams and individual employees where appropriate;
j) Develop actionable deliverables for five change management levers:
• Communications Plans
• Sponsor Roadmap
• Coaching Plan
• Training Plan
• Resistance Management Plan
k) Support and engage senior leaders
l) Co-ordinate efforts with other specialists
m) Integrate change management activities into project plan
n) Evaluate and ensure user readiness
o) Manage relationships with stakeholders
p) Track and report issues
q) Define and measure success metrics and monitor change progress
 
DESIRED SKILLS AND EXPERIENCE
Minimum requirements:
• Relevant degree or diploma in Human Resources, Industrial Psychology, Organisational Development
• Change Management certification
• At least 10 years’ or more Change Management and Organisational Development experience, including 3 years in a Specialist/ Senior Consultant role.
• MS Office Skills (Windows, Excel, Power Point, Word, Outlook)
 
Change Management Experience:
• Sound knowledge of change management methodology and tools deployment
• Experience leading complex and / or large-scale organisational change projects
• Advanced working knowledge of project management methodology and approaches
• End-to-end project exposure across private and public sector environments
 
Preferred:
• Post-graduate qualification
• Project Management certification
 
Interpersonal Skills:
• Exceptional oral and written communications skills
• Facilitation and Coaching skills
• Ability to clearly articulate messages to a variety of audiences
• Excellent active listening skills
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Team player and able to work effectively at all levels in an organisation
• Flexible and adaptable; with the ability to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
 
Business Skills:
• Acute business acumen and understanding of organisational issues and challenges
• Problem-solving skills
• Organised, with a natural inclination for planning strategy and tactics
• Forward-looking with a holistic approach
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REMUNERATION & BENEFITS
R867 356 – R1 021 699 per annum
Total Cost to Company per annum inclusive of all benefits and company contributions.
 
PLEASE NOTE
 
Closing date: 20 March 2020
 
Interested applicants should send detailed Curriculum Vitae, copies of academic qualifications and names of three contactable referees to Ms. Nokulunga Mtse via email jobs@nsfas.org.za.  
NSFAS does not consider late applications. Staff on Leave must ensure that they check the NSFAS portals for advertised vacancies and familiarize themselves with the respective closing dates. NSFAS only corresponds with Shortlisted Candidates.
 
If you do not hear from NSFAS within 2 months of the closing date, please consider your application
unsuccessful.           
 
** NSFAS is committed to employment equity. Preference will be given to candidates on the basis of employment equity considerations **