NATIONAL LOTTERIES COMMISSION (NLC) VACANCIES

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INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION 
 
ICT SYSTEM ADMINISTRATION SPECIALIST 
 
MAIN PURPOSE OF THE JOB 
To ensure the secure, efficient, and reliable operation of the NLC’s ICT systems and server environments. The role covers system installation, patching, monitoring, backup, and performance optimisation, supporting business continuity and compliance with ICT governance frameworks. 
SALARY SCALE: Commensurate with qualifications and experience. 
 
REQUIRED QUALIFICATIONS 

• Bachelor’s Degree in Information Technology, Computer Science, or Business Information Systems. 
• ITIL v4 Managing Professional or Service Manager Certification (required). 
• COBIT-19 Foundation or ISO/IEC 20000 Service Management certification (advantageous). 
• Project Management (PMP / PRINCE2) or Service Transition training (preferred). 

 
REQUIRED WORK EXPERIENCE: 

• Minimum 3 years’ experience in system administration within a hybrid infrastructure environment. 
• Proven experience managing Windows Server, Active Directory, Group Policy, DNS, and DHCP. 
• Experience with virtualisation (Hyper-V/VMware) and backup technologies. 
• Knowledge of scripting and automation (PowerShell, Python, or Bash). 
• Exposure to ITIL service operations and incident management 

 
KEY RESPONSIBILITIES: 

• Install, configure, and maintain servers and operating systems. 
• Perform patching, updates, and performance tuning. 
• Monitor system health and resource utilisation. 
• Manage Active Directory, user accounts, and permissions. 
• Ensure role-based access control and audit compliance. 
• Implement and test backup and disaster recovery plans. 
• Safeguard data integrity and availability. 
• Enforce security policies and system hardening standards. 
• Support vulnerability management and incident response 
• Analyse trends and recommend scaling or upgrades. 
• Automate routine tasks to improve efficiency. 
• Maintain system configuration records and change logs. 
• Ensure compliance with PFMA, POPIA, and ICT policies 
• Provide Tier-2/3 technical support to ICT teams and users. 
• Coordinate with vendors on service restorations and upgrades 
• Zero critical audit or security findings. 
• All backups tested and verified per schedule. 
• Service requests resolved within SLA. 
• Improved system performance and resource optimisation. 
• Up-to-date documentation of all server and configuration changes 

 
REQUIRED COMPETENCIES AND SKILLS 

• Strong knowledge of server administration and storage systems. 
• Understanding of networking fundamentals (TCP/IP, VPN, routing). 
• Competence in patch management, system hardening, and security compliance. 
• Experience with monitoring tools and performance dashboards. 
• Familiarity with ISO 27001 security controls and COBIT DSS01 (Day-to-Day Operations 
• Dependable and disciplined with high attention to detail. 
• Analytical and proactive in problem solving. 
• Calm under pressure; committed to service excellence. 
• Strong team player and effective communicator. 
• Ethical and results-driven with continuous-improvement mindset. 

 
 
Note: Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). 
 
IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: 

• Please clearly indicate the name of the position you are applying for in the subject line; 
• Only candidates who meet the requirements should apply; 
• Correspondence will be entered into with shortlisted candidates only; 
• CV`s from Recruitment Agencies will not be considered. 
• Applications received after the closing date will not be considered. 
• Submit a comprehensive C.V with qualifications attached to the following email address:Recruitment@nlcsa.org.za

 
CLOSING DATE: 24 FEBRUARY 2026 
 
NLC WELCOMES APPLICANTS WITH DISABILITIES 
 
DISCLAIMER- POPIA 
By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.
 
 
 
 
 
 

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INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION 
 
ICT SOFTWARE QUALITY SPECIALIST 
 
MAIN PURPOSE OF THE JOB 
To ensure that all NLC software applications, modules, and integrations meet defined quality, reliability, security, and compliance standards. The role establishes and manages the software testing lifecycle, enforces quality assurance methodologies, and ensures alignment with ISO/IEC 25010 (Software Quality Requirements and Evaluation), ISO/IEC 12207 (Software Lifecycle Processes), COBIT-19 BAI07, and the NLC ICT Governance Framework. 
SALARY SCALE: Commensurate with qualifications and experience. 
 
REQUIRED QUALIFICATIONS 

• Bachelor’s degree or National Diploma in Computer Science, Information Systems, Software Engineering, or related field. 
• ISTQB (International Software Testing Qualifications Board) Foundation or Advanced Certification (required). 
• Certification in Agile Testing / Scrum / DevOps Quality Practices (preferred). 
• ITIL Foundation and COBIT-19 certification advantageous. 

 
REQUIRED WORK EXPERIENCE: 

• Minimum 3 years’ experience in software testing and quality assurance in complex ICT environments. 
• Experience developing and executing test plans, scripts, and defect management processes. 
• Exposure to Agile, DevOps, and CI/CD pipelines. 
• Knowledge of security and compliance testing aligned with ISO 27001 and POPIA. 
• Experience working with automated testing frameworks and test management tools (Jira, TestRail, Azure DevOps). 

 
KEY RESPONSIBILITIES: 

• Establish and maintain SQA policies, procedures, and templates aligned to ISO 25010 and COBIT BAI07. 
• Integrate quality checkpoints into all development and release processes. 
• Develop and execute test plans and scripts for all applications and integrations. 
• Identify, log, and track defects to closure and verify remediation before release. 
• Implement and maintain automated test suites within CI/CD pipelines. 
• Use testing tools to streamline regression and performance testing 
• Define and report on quality metrics (defect rates, coverage, pass/fail ratios). 
• Provide concise quality dashboards and recommendations to the CIO and project teams. 
• Validate adherence to PFMA, POPIA, and ICT governance requirements. 
• Support internal/external audits with verifiable testing evidence 
• Partner with developers, analysts, and users during UAT and release phases. 
• Train and mentor ICT teams on testing tools, methods, and best practices. 
• Adaptable to fast-paced project environments. 
• Percentage of software deliverables meeting quality acceptance criteria (≥ 95%). 
• Reduction in post-deployment defects and rework. 
• On-time completion of testing cycles per project schedule. 
• Audit findings resolved and compliance with SQA standards. 
• Automation coverage increase per release cycle. 
• Stakeholder satisfaction with software quality and system stability. 

 
REQUIRED COMPETENCIES AND SKILLS 

• Comprehensive understanding of software testing life cycles (STLC) and methodologies. 
• Proficiency in functional, non-functional, performance, security, and user acceptance testing. 
• Ability to create test strategies and plans aligned to business requirements. 
• Strong analytical skills for defect diagnosis and root cause analysis. 
• Knowledge of ISO/IEC 25010 (software quality model) and ISO/IEC 14598 (software evaluation). 
• Understanding of automated testing tools and integration with CI/CD pipelines. 
• Familiarity with Agile and Waterfall development environments. 
• Analytical and meticulous attention to detail. 
• Proactive and results oriented. 
• Strong communication and collaboration skills. 
• Quality-focused mindset and professional integrity. 

 
 
Note: Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). 
 
IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: 

• Please clearly indicate the name of the position you are applying for in the subject line; 
• Only candidates who meet the requirements should apply; 
• Correspondence will be entered into with shortlisted candidates only; 
• CV`s from Recruitment Agencies will not be considered. 
• Applications received after the closing date will not be considered. 
• Submit a comprehensive C.V with qualifications attached to the following email address:Recruitment@nlcsa.org.za

 
CLOSING DATE: 24 FEBRUARY 2026 
 
NLC WELCOMES APPLICANTS WITH DISABILITIES 
 
DISCLAIMER- POPIA 
By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.
 
 
 
 
 
 
 

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INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION 
 
ICT OPERATIONS MANAGER 
 
MAIN PURPOSE OF THE JOB 
To manage and oversee the day-to-day ICT operations, ensuring stability, reliability, and performance of the NLC’s ICT environment. The role ensures that service operations meet established service levels, adhere to governance frameworks, and support NLC’s strategic and operational objectives. 
SALARY SCALE: Commensurate with qualifications and experience. 
 
REQUIRED QUALIFICATIONS 

• Bachelor’s degree in Information Technology, Computer Science, or related discipline. 
• Postgraduate qualification or certification in IT Service Management, Operations, or Infrastructure (advantageous). 
• ITIL v4 Managing Professional or COBIT-19 Foundation (required). 
• ISO/IEC 20000 or ISO/IEC 27001 training (advantageous). 
• Project Management certification (PRINCE2 / PMP) preferred. 

 
REQUIRED WORK EXPERIENCE: 

• Minimum 5 years’ ICT operations and service-management experience, with at least 3–5 years in a managerial role. 
• Proven experience managing ICT service delivery, incident resolution, and SLA compliance. 
• Experience leading operational teams across infrastructure, applications, and support domains. 
• Familiarity with PFMA and public-sector governance and reporting frameworks. 

 
KEY RESPONSIBILITIES: 

• Manage daily ICT service operations across servers, applications, and end-user environments. 
• Ensure incident, problem, and change processes are executed effectively under ITIL standards. 
• Monitor system and network performance to maintain ≥ 99.1 % uptime. 
• Track and report on service-delivery KPIs, SLAs, and operational trends. 
• Lead System Administration, Helpdesk, and Application Support teams. 
• Promote skills development and ensure effective performance management. 
• Ensure changes are assessed, approved, and implemented with minimal risk. 
• Enforce alignment with PFMA, POPIA, and ICT policy frameworks. 
• Prepare audit evidence and implement corrective measures for findings. 
• Manage external partners, ensuring SLA adherence and service quality. 
• Coordinate escalations and vendor performance reviews 
• Support Disaster Recovery (DR) and Business Continuity Planning (BCP). 
• Provide regular reports to CIO and ICT Steering Committee on operational performance. 
• Identify and implement process and technology enhancements. 
• Introduce automation and monitoring to reduce downtime and improve service delivery. 
• Reduction in repeat incidents and service interruptions. 
• User satisfaction and service feedback scores. 
• Zero critical audit findings in operations. 
• Timely and accurate operational performance reports 

 
REQUIRED COMPETENCIES AND SKILLS 

• Comprehensive knowledge of ITIL and COBIT service operations. 
• Strong understanding of hybrid environments (on-prem, cloud, and network systems). 
• Proficiency in system monitoring, analysis, performance optimisation, and reporting. 
• Knowledge of incident, problem, and change-management processes. 
• Ability to interpret and apply governance frameworks and audit requirements. 
• Decisive, organised, and results oriented. 
• Excellent communicator and collaborator. 
• Analytical and process-driven with attention to detail. 
• Calm under pressure and customer focused. 
• Ethical and committed to continuous improvement. 

 
 
Note: Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). 
 
IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: 

• Please clearly indicate the name of the position you are applying for in the subject line; 
• Only candidates who meet the requirements should apply; 
• Correspondence will be entered into with shortlisted candidates only; 
• CV`s from Recruitment Agencies will not be considered. 
• Applications received after the closing date will not be considered. 
• Submit a comprehensive C.V with qualifications attached to the following email address: Recruitment@nlcsa.org.za

 
CLOSING DATE: 24 FEBRUARY 2026 
 
NLC WELCOMES APPLICANTS WITH DISABILITIES 
 
DISCLAIMER- POPIA 
By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.
 
 
 
 
 
 

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INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION 
 
ICT INFRASTRUCTURE MANAGER 
 
MAIN PURPOSE OF THE JOB 
To manage and optimize the NLC’s ICT infrastructure (environment, cloud and on-prem systems, networks, and datacenters) to ensure secure, reliable, and scalable operations that support the organisation’s strategic and business objectives. 
SALARY SCALE: Commensurate with qualifications and experience. 
 
REQUIRED QUALIFICATIONS 

• Bachelor’s degree in Information Technology, Computer Science, or Engineering (required). 
• Postgraduate qualification or certification in Infrastructure Management or Cloud Architecture (preferred). 
• Professional certifications: ITIL v4 (Intermediate/Managing Professional), COBIT-19, Microsoft Azure Solutions Architect, or VMware VCP. 

 
REQUIRED WORK EXPERIENCE: 

• Minimum 5 years’ ICT operations and infrastructure experience with at least 3–5 years in management. 
• Proven record in managing hybrid (Cloud + On-Prem) environments, networks, storage, and security platforms. 
• Experience in vendor and contract management aligned to PFMA requirements. 
• Track record in ICT disaster recovery and business continuity implementation. 

 
KEY RESPONSIBILITIES: 

• Develop and implement the ICT Infrastructure Strategy aligned to the NLC ICT Roadmap and Modernisation Programme. 
• Forecast capacity and plan technology refresh and lifecycle management. 
• Ensure high availability (≥ 99.1%) across servers, networks, and storage. 
• Manage daily operations, incident response, and change control under ITIL and COBIT standards. 
• Maintain alignment with ISO 27001, PFMA, and ICT policies. 
• Implement controls for assets, license, and configuration management. 
• Address audit findings and report risk mitigation measures. 
• Manage System Administration, Helpdesk, and Infrastructure Specialist teams. 
• Develop skills plans and performance contracts aligned with ICT objectives. 
• Oversee service provider performance and SLAs. 
• Negotiate contracts and monitor delivery to ensure value for money. 
• Develop and manage the infrastructure budget in line with PFMA and Treasury guidelines.
• Control expenditure and report variances monthly. 
• Implement and test disaster recovery and continuity plans. 
• Collaborate with ICT Security to enforce resilience and cybersecurity standards. 
• Promote automation and modern technologies to improve efficiency. 
• Evaluate emerging solutions for alignment with NLC strategic goals. 
• Zero critical audit findings in Infrastructure domain. 
• Completion of disaster recovery tests per plan. 
• Improved service delivery scores and user satisfaction. 
• Reduction in incident recurrence and downtime hours. 

 
REQUIRED COMPETENCIES AND SKILLS 

• Expertise in data center, virtualisation, and cloud technologies (Azure, M365, VMware). 
• Knowledge of network architecture, firewalls, SD-WAN, and VoIP environments. 
• Strong command of backup and disaster recovery solutions. 
• Understanding of information security controls (ISO 27001) and service management (ISO 20000). 
• Ability to plan budgets, manage projects, and lead technical teams. 
• Strategic and results-driven leader. 
• Analytical and decisive with strong problem-solving skills. 
• Collaborative and able to influence stakeholders across levels. 
• Calm under pressure, structured and accountable. 
• Ethical with strong service orientation. 
• Problem Solving 
• Influencing and Negotiating 
• Managing Performance 
• Strong Leadership Skills 

 
 
Note: Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). 
 
IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: 

• Please clearly indicate the name of the position you are applying for in the subject line; 
• Only candidates who meet the requirements should apply; 
• Correspondence will be entered into with shortlisted candidates only; 
• CV`s from Recruitment Agencies will not be considered. 
• Applications received after the closing date will not be considered. 
• Submit a comprehensive C.V with qualifications attached to the following email address:Recruitment@nlcsa.org.za

 
CLOSING DATE: 24 FEBRUARY 2026 
 
NLC WELCOMES APPLICANTS WITH DISABILITIES 
 
DISCLAIMER- POPIA 
By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.
 
 
 
 
 
 

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INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION 
 
ICT HELPDESK SUPPORT 
 
MAIN PURPOSE OF THE JOB 
To deliver first-line ICT support services to internal users by responding to incidents, service requests, and technical queries. The role ensures timely resolution or escalation of issues to maintain service continuity and compliance with NLC ICT Service Management standards. 
SALARY SCALE: Commensurate with qualifications and experience. 
 
REQUIRED QUALIFICATIONS 

• National Diploma or Certificate in Information Technology, Computer Science, or related field. 
• CompTIA A+, N+, or equivalent qualification (required). 
• ITIL Foundation certification (advantageous). 

 
REQUIRED WORK EXPERIENCE: 

• Minimum 2–4 years’ experience in ICT Helpdesk or Technical Support role. 
• Experience in incident logging, troubleshooting, and escalation using a service desk tool (e.g., Jira, ServiceNow, Freshdesk). 
• Exposure to Windows, Office 365, printers, and network troubleshooting. 
• Familiarity with Active Directory, password resets, and end-user configuration support. 

 
KEY RESPONSIBILITIES: 

• Log, prioritise, and resolve ICT service requests and incidents. 
• Provide first-line diagnosis and troubleshooting for user issues. 
• Escalate unresolved incidents to appropriate ICT specialists. 
• Provide timely feedback to users and ensure clear communication throughout the ticket lifecycle. 
• Assist with onboarding and basic ICT induction for new employees. 
• Document user interactions and resolutions in the service desk system. 
• Support desktop, laptop, printer, and peripheral installations. 
• Perform routine software updates and configuration changes under supervision. 
• Support Office 365, Teams, and email access issues 
• Track open incidents and follow up on pending resolutions. 
• Generate daily/weekly reports on Helpdesk activities and trends. 
• Identify recurring issues and recommend preventive measures. 
• Adhere to ICT policies, procedures, and information security standards. 
• Always protect user credentials and confidential information. 
• Support compliance with POPIA, PFMA, and ICT Acceptable Use Policy. 
• Average incident resolution time and SLA compliance. 
• User satisfaction ratings and feedback. 
• Reduction in recurring incidents. 
• Accuracy of Helpdesk logs and documentation. 
• Adherence to ITIL processes and escalation procedures. 

 
REQUIRED COMPETENCIES AND SKILLS 

• Strong troubleshooting and problem-solving skills. 
• Basic knowledge of LAN/WAN, hardware, and software support. 
• Understanding of ITIL service management and escalation protocols. 
• Good communication and interpersonal skills for user engagement. 
• Ability to document incidents and maintain accurate support logs 
• Customer-focused and service-oriented. 
• Reliable, patient, and responsive under pressure. 
• Team player with good communication skills. 
• Positive attitude and eagerness to learn. 
• Professional conduct and attention to detail. 

 
 
Note: Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). 
 
IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: 

• Please clearly indicate the name of the position you are applying for in the subject line; 
• Only candidates who meet the requirements should apply; 
• Correspondence will be entered into with shortlisted candidates only; 
• CV`s from Recruitment Agencies will not be considered. 
• Applications received after the closing date will not be considered. 
• Submit a comprehensive C.V with qualifications attached to the following email address:Recruitment@nlcsa.org.za

 
CLOSING DATE: 24 FEBRUARY 2026 
 
NLC WELCOMES APPLICANTS WITH DISABILITIES 
 
DISCLAIMER- POPIA 
By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.
 
 
 
 
 

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INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION 
 
ENTERPRISE ARCHITECT SPECIALIST 
 
MAIN PURPOSE OF THE JOB 
To develop, implement, and maintain the NLC’s Enterprise Architecture (EA) in a manner that ensures strategic alignment between ICT infrastructure, applications, data, and business processes and the organisation’s objectives. The role ensures that ICT systems support business efficiency, agility, compliance, and optimal value for money. 
The position integrates governance, risk, and compliance principles in line with COBIT 2019, TOGAF, ITIL, ISO/IEC 38500, and the DPSA Corporate Governance of ICT Policy Framework (CGICTPF). It is responsible for defining, implementing, and maintaining enterprise-wide architecture frameworks, standards, and guidelines. 
The incumbent is authorised to recommend and implement ICT architecture strategies, approve system designs within approved governance thresholds, and provide strategic advice to the Chief Information Officer (CIO) and Executive Committee (EXCO) on ICT modernisation and digital transformation initiatives. 
SALARY SCALE: Commensurate with qualifications and experience. 
 
REQUIRED QUALIFICATIONS 

• Bachelor’s degree in information technology, Computer Science, or related discipline (NQF Level 8). 
• Certified COBIT and ITIL Practitioner. 
• TOGAF certification (required for architecture governance). 
• Registration with a recognised ICT professional body (advantageous). 

 
REQUIRED WORK EXPERIENCE: 

• Minimum 5 years of experience in ICT architecture, infrastructure design, and systems integration at a managerial level. 
• Minimum 3 years in information security and risk management aligned with ISO 27001. 
• 4 years’ experience in ICT risk, vulnerability assessment, and gap analysis. 
• Proven track record in leading ICT business units and executing enterprise-level planning, budgeting, and transformation initiatives. 
• Demonstrated success in developing and implementing ICT strategies within a corporate or public-sector environment. 

 
KEY RESPONSIBILITIES: 

• Define project scope, schedule, and budget aligned to PMO standards. 
• Manage execution to meet agreed cost, time, and quality targets. 
• Ensure project compliance with and alignment to NLC governance prescripts and best practice. 
• Maintain documentation and submit timely progress and risk reports. 
• Facilitate steering committee meetings and communicate progress effectively. 
• Identify and mitigate project risks; escalate critical issues promptly. 
• Track dependencies and implement corrective actions. 
• Manage budgets, procurement, and resource allocations per PFMA. 
• Monitor expenditure and report variances 
• Manage human resources allocations and performance on the project. 
• Control and document project changes to keep scope and objectives aligned. 
• Monitor deliverables to meet agreed standards and requirements. 
• Capture lessons learned to enhance processes and results. 

 
REQUIRED COMPETENCIES AND SKILLS 

• Expert knowledge of Enterprise Architecture frameworks (TOGAF, Zachman, COBIT-19 APO03/BAI03). 
• Deep understanding of ICT infrastructure, applications, and data architecture principles.
• Advanced knowledge of ISO/IEC standards: 38500 (Governance of IT), 42010 (Architecture), 27001 (Information Security), 20000 (Service Management), and 9001 (Quality). 
• Strong grasp of PFMA, PPPFA, POPIA, PAIA, ECTA, and King IV governance principles. 
• Expertise in cybersecurity, ICT platforms, software development, and enterprise-wide risk management. 
• Business acumen, financial budgeting, and ICT investment management proficiency. 
• Advanced skills in stakeholder engagement, systems integration, and solution architecture. 
• Analytical, strategic, and innovation oriented. 
• Ethical, accountable, and quality-driven. 
• Strong leadership, communication, and collaboration abilities. 
• Results-oriented, with high personal drive and resilience. 
• Change-agent mindset promoting digital transformation. 

 
 
Note: Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). 
 
IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: 

• Please clearly indicate the name of the position you are applying for in the subject line; 
• Only candidates who meet the requirements should apply; 
• Correspondence will be entered into with shortlisted candidates only; 
• CV`s from Recruitment Agencies will not be considered. 
• Applications received after the closing date will not be considered. 
• Submit a comprehensive C.V with qualifications attached to the following email address:Recruitment@nlcsa.org.za

 
CLOSING DATE: 24 FEBRUARY 2026 
 
NLC WELCOMES APPLICANTS WITH DISABILITIES 
 
DISCLAIMER- POPIA 
By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.
 
 
 
 
 
 
 

INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION 
 
CLOUD & ON-PREM INFRASTRUCTURE SPECIALIST X2 
 
MAIN PURPOSE OF THE JOB 
To design, implement, manage, and optimize the NLC’s hybrid ICT infrastructure comprising both cloud and on-premises environments. The role ensures that computing, network, storage, and backup systems operate efficiently, securely, and in alignment with enterprise architecture, cybersecurity, and governance frameworks (COBIT-19, ITIL, ISO/IEC 27001, and DPSA CGICTPF). 
SALARY SCALE: Commensurate with qualifications and experience. 
 
REQUIRED QUALIFICATIONS 

• Bachelor’s Degree or National Diploma in Information Technology, Computer Science, or Network Engineering. 
• Microsoft Certified: Azure Administrator / Solutions Architect Expert. 
• VMware Certified Professional (VCP), CompTIA Server+ / Network+, or equivalent. 
• ITIL Foundation and COBIT-19 certification advantageous. 

 
REQUIRED WORK EXPERIENCE: 

• Minimum 3 years’ experience in ICT infrastructure engineering, including hybrid (cloud/on-prem) environments. 
• Experience managing Windows Server, Azure AD, Exchange Online, and networked storage platforms. 
• Proven expertise in backup/recovery solutions, DR design, and system monitoring. 
• Exposure to SD-WAN, MPLS, and data-center operations. 
• Experience with cost optimisation and performance tuning of cloud services. 

 
KEY RESPONSIBILITIES: 

• Experience with cost optimisation and performance tuning of cloud services. 
• Manage Windows Server, virtualisation environments, and Active Directory. 
• Administer Azure services, storage, and compute resources. 
• Oversee email, file, and collaboration systems (Exchange Online, Teams, SharePoint). 
• Ensure systems availability ≥ 99.1% across hybrid environments. 
• Manage network infrastructure, firewalls, VPNs, and SD-WAN links. 
• Collaborate with the ICT Security Specialist to implement controls (patching, MFA, monitoring). 
• Ensure compliance with ISO/IEC 27001, NIST, and COBIT security domains. 
• Maintain secure integrations between cloud and on-prem systems. 
• Implement and maintain backup and disaster recovery solutions. 
• Conduct regular recovery testing and ensure alignment with business continuity plans (ISO 22301). 
• Maintain data retention policies in compliance with NARSSA and POPIA. 
• Monitor infrastructure performance, capacity, and cost metrics. 
• Implement automation and configuration-management tools for efficiency. 
• Optimise resource usage and recommend upgrades or cost-saving measures. 
• Ensure adherence to PFMA, Treasury Regulations, and ICT governance frameworks.. 
• Support audits and implement corrective actions related to ICT infrastructure. 
• Manage service providers for connectivity, cloud, and hardware maintenance. 
• Oversee SLA/OLA compliance and vendor performance. 
• Provide infrastructure status reports and recommendations to management. 
• Successful execution of DR and backup testing cycles. 
• Timely delivery of infrastructure projects and upgrades. 

 
REQUIRED COMPETENCIES AND SKILLS 

• Advanced knowledge of Microsoft Azure IaaS, PaaS, and M365 ecosystems. 
• Expert in Windows Server administration, Hyper-V/VMware virtualisation, and enterprise storage (SAN/NAS/S3). 
• Proficiency in Active Directory, DNS, DHCP, and group policy management. 
• Understanding of cloud networking (VPN, ExpressRoute, hybrid connectivity). 
• Familiar with backup technologies (Veeam, Azure Backup) and high-availability clustering. 
• Knowledge of ISO/IEC 27001, ITIL Service Operations, and COBIT DSS05 (Manage Security Services). 
• Understanding of POPIA and Cybercrimes Act implications for data hosting. 
• Analytical and solution driven. 
• Reliable, disciplined, and accountable. 
• Strong communication and teamwork orientation. 
• Innovative and committed to continuous improvement. 
• Calm under pressure and committed to service excellence. 

 
 
Note: Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). 
 
IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: 

• Please clearly indicate the name of the position you are applying for in the subject line; 
• Only candidates who meet the requirements should apply; 
• Correspondence will be entered into with shortlisted candidates only; 
• CV`s from Recruitment Agencies will not be considered. 
• Applications received after the closing date will not be considered. 
• Submit a comprehensive C.V with qualifications attached to the following email address:Recruitment@nlcsa.org.za.

 
CLOSING DATE: 24 FEBRUARY 2026 
 
NLC WELCOMES APPLICANTS WITH DISABILITIES 
 
DISCLAIMER- POPIA 
By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.





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​INFORMATION AND COMMUNICATION TECHNOLOGY DIVISION 
 
ICT APPLICATIONS SUPPORT SPECIALIST X7
 
MAIN PURPOSE OF THE JOB 
To ensure the availability, stability, and performance of all NLC business applications through proactive monitoring, incident management, and user support. The role maintains application configurations, coordinates updates and enhancements, and ensures adherence to ICT governance, quality, and change-management frameworks (COBIT-19, ITIL, ISO/IEC 20000). 
SALARY SCALE: Commensurate with qualifications and experience. 
 
REQUIRED QUALIFICATIONS 

• Bachelor’s degree in Information Technology, Computer Science, or Software Engineering. 
• ITIL Foundation (required). 
• COBIT-19 or ISO/IEC 20000 certification (advantageous). 
• Vendor-specific certifications (Microsoft, Oracle, or relevant ERP platform) preferred. 

 
REQUIRED WORK EXPERIENCE: 

• Minimum 3 years of application support or system administration experience in a multi-system environment. 
• Proven record in supporting enterprise systems (ERP, CRM, or bespoke business applications). 
• Experience in troubleshooting, configuration, and deployment of software applications. 
• Exposure to SQL databases, integration middleware, and reporting tools. 
• Experience with change control and incident-management tools (Jira, ServiceNow, or equivalent). 

 
KEY RESPONSIBILITIES: 

• Monitor, troubleshoot, and resolve application incidents promptly. 
• Coordinate bug fixes, patches, and software updates with vendors and developers. 
• Monitor, troubleshoot, and resolve application incidents promptly. 
• Coordinate bug fixes, patches, and software updates with vendors and developers. 
• Maintain accurate application configuration and support documentation. 
• Implement approved changes following ITIL and COBIT DSS04 processes. 
• Assist with deployment planning, regression testing, and post-release reviews. 
• Ensure minimal service disruption during upgrades and releases. 
• Track system health and performance metrics across business applications. 
• Optimise resource usage to maintain uptime ≥ 99.1%. 
• Proactively identify potential bottlenecks and recommend preventive actions. 
• Provide second-line technical assistance to business users and super-users. 
• Develop user guides and facilitate training on new features and workflows. 
• Log and resolve service requests within agreed SLAs. 
• Ensure all application changes align with PFMA, POPIA, and ICT policy standards. 
• Support internal and external audits by providing evidence and reports. 
• Maintain compliance with NLC ICT Security, Data Governance, and Records Management frameworks. 
• Work with ICT teams to improve system integrations and process automation. 
• Participate in root-cause analysis and lessons-learned reviews. 
• Contribute to the development of standard operating procedures (SOPs) 
• Application uptime and performance (≥ 99.1%). 
• Incidents resolved within SLA targets. 
• Reduction in repeat incidents and recurring problems. 
• Compliance with ICT change and release processes. 
• Positive user satisfaction ratings and feedback. 
• Accurate and up-to-date documentation of systems and support procedures 

 
REQUIRED COMPETENCIES AND SKILLS 

• In-depth knowledge of application lifecycle management and ITIL service operations. 
• Competence in query writing, data extraction, and debugging (SQL / PowerShell / Python). 
• Understanding of APIs, integration concepts, and system interoperability. 
• Familiarity with system backups, patch management, and application security standards. 
• Strong analytical and diagnostic capabilities for problem resolution. 
• Service-oriented, methodical, and dependable. 
• Analytical and detail-focused with strong follow-through. 
• Clear communicator with good interpersonal and teamwork skills. 
• Calm under pressure and customer focused. 
• Commitment to continuous improvement and learning. 

 
 
Note: Background verification, social media checks and security vetting will form part of the selection process and successful candidates will be subjected to security vetting. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful. The NLC reserves the right not to fill any advertised position(s). 
 
IMPORTANT NOTICE: APPLICATION INSTRUCTIONS: 

• Please clearly indicate the name of the position you are applying for in the subject line; 
• Only candidates who meet the requirements should apply; 
• Correspondence will be entered into with shortlisted candidates only; 
• CV`s from Recruitment Agencies will not be considered. 
• Applications received after the closing date will not be considered. 
• Submit a comprehensive C.V with qualifications attached to the following email address:Recruitment@nlcsa.org.za

 
CLOSING DATE: 24 FEBRUARY 2026 
 
NLC WELCOMES APPLICANTS WITH DISABILITIES 
 
DISCLAIMER- POPIA 
By applying for NLC’s vacancy, you expressly give NLC consent to process your personal information stored in our history of all who have applied will be processed in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”), the NLC Human Capital Policy/Procedures, the NLC’s POPIA Policy and the NLC’s Privacy Policy. These documents set out why the NLC needs the personal information, what NLC will do with it, and with whom the NLC will share it. Note that we will not further process the personal information stored automatically in this portal.