NATIONAL DEVELOPMENT AGENCY (NDA) - RECEPTIONIST

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POSITION REQUIREMENTS
Minimum Qualification
 Grade 12/ Matric Certificate
 Secretarial Diploma or Equivalent
 
Essential Experience
 2 years of experience in a receptionist environment
 
Knowledge
 MS Office
 Switch Board operation
 
Skills & Abilities
 Communication skills
 Customer service skills
 Verbal communication skills
 Interpersonal skills
 Ability to prioritise
 Administrative abilities
 Typing skills
 Telephone etiquette
 Diplomacy
 
MAIN AREAS OF RESPONSIBILITY
 Ensure coverage at reception area at all times i.e. ensure availability of relief support at all times as appropriate
 Professionally receive and direct visitors.
 Receive hand delivered documents and correspondence.
 Register visitors and notify appropriate staff of their arrival.
 Monitor access of visitors and the administration of security access.
 Answer telephone calls and transfer calls to appropriate staff members/departments.
 Take and distribute messages.
 Answer general enquiries about the NDA within the scope of the position.
 Keep reception area tidy and remove and store incoming mail and deliveries appropriately.
 Manage the flow of visitors in and out of the reception area.
 Maintain telephone and staff location lists.
 Assist other administrative staff as requested and as appropriate.
 Update the NDA voicemail (to the main number) as appropriate. For example, ensure that messages appropriately announce holidays or other NDA closures.
 You will be required to undertake any reasonable duty as requested by Management.
 
 
KEY RELATIONSHIP INTERFACES
Internal Relationships - other than reporting lines (manager and subordinates). *
• All directorates
 
External Relationships (With Local/Provincial structures and other key parties, specify)
 Service Providers

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Application details: Full Job profi le for this position is attached. A detailed Curriculum Vitae (CV), with three references and a fully completed attached application for employment must be emailed to careers@nda.org.za
 
Correspondence will be limited to shortlisted candidates only. Preference will be given to candidates whose appointment will promote NDA Employment Equity targets.
 
NB: Use the job reference as a subject line (heading of the email application) e.g. Reference no: 2022R01 for this position. An email without the reference number as a subject/heading will be disqualified. Please ensure that the reference number is written the same way as in the advert.
Failure to submit a detailed CV, fully completed application form and comply with the application instructions above will result in the disqualification of your application.
 
For enquiries regarding these positions, please contact Ms. Nonhlanhla Zulu at Tel: 011 018 5523
 
Should you not be contacted within two months of the closing date of this advert, please consider your application as unsuccessful. All candidates will be subjected to personnel suitability checks, qualification verification and competency assessment where required.
 
Closing date: 20 September 2022
 
UNLOCKING POTENTIAL