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METROPOLITAN TRADING COMPANY (MTC)
 
VACANCY BULLETIN: STC 002/2020
 
SHORT TERM CONTRACT EMPLOYMENT - (STC)

​Metro Trading Company has the following short-term contract opportunities for a period NOT exceeding twelve (12) months
 
Department: Metropolitan Trading Company (MTC)
Position: Receptionist (STC)
Salary Range: Market Related Salary
Division or Cluster: Finance
Reports to: Facilities Manager
Workplace: Braampark
 
 
Educational Requirements and Experience
• National Diploma or NQF Level 6
• 2 years of experience in similar role
• Ability to work under pressure
• Good interpersonal and communication skills
• Computer literate
 
Short Detailed Job Description:
 
Job Purpose
To act as the first point of contact for visitors and callers to all MTC employees and to undertake a range of other administrative tasks as identified by the Facilities Manager.
 
Telephone System.
• Operate MTC's reception phone during office hours, receiving and transferring telephone calls, announcing callers, taking brief messages and passing these on via the email system or connecting callers to staff members personal direct line voicemail.
• Ensure all voicemail messages to main office number are taken and directed to staff members. Maintain and ensure that the answer message is appropriate.
• Report telephone equipment and line faults to the IT Manager.
• Train all new staff in the operation of the telephone system, as part of the New Staff Induction process and take a pro-active approach to ensuring existing staff are properly trained on making full use of the system.
• Review and update on a regular basis the staff contact, and telephone extension lists.
 
 
Reception
• Greet and welcome visitors to the Offices during office hours, ensuring they sign in the visitor's book and informing the relevant member of staff of their arrival.
• Monitor and ensure that the reception area is kept tidy and projects a business-like image.
• Keep a record of staff and visitors signing in and out of the building.
• In the event of a fire and/or any other emergency requiring staff to leave the building, to be responsible for ensuring that the visitors book and staff movement sheets are removed from Reception and taken to the outside meeting point.
• Check and sign for deliveries, before informing the relevant member of staff of their arrival. Deliveries by post or courier will include valuable items. Follow procedures and ensure security of valuables.
• Log extension changes and advise all staff accordingly.
• Process and deliver internal and external mail daily. Check that costs are charged to the appropriate line item.
• Receipt of Orders- Acknowledge receipt of the any order or stationery on behalf of Facilities Manager.
• Receive invoices and draw up paperwork to ensure costs are allocated to the relevant departments.
• Staff - Collate and update staff lists and contact details regularly. 2. Devise and conduct regular online staff satisfaction surveys and elicit feedback on the working environment.
 
 
Administration
• Provide administrative and general support to the Facilities Manager in ensuring compliance with Health & Safety Regulations.
• Induct new staff, contractors and Interns in office procedures, Fire Safety and Health & Safety.
 
Meetings and Events management
• Provide logistical support to meetings held in the Board Room, to include preparation of meeting and Board rooms and assist in arrangements for catering provisions
• Office Security- Issue keys for out of hours working and induct new staff and volunteers in office security procedures.
 
Human Resources
• Issue access tags forms and update the logbook of staff.
• Collate all Volunteer and Intern speculative applications, to include responding to emails.
 
Other
• Assist Facilities Manager in research into all aspects of office expansion i.e. best practice.
• Provide support to the Facilities Manager and other members of the Support Services Team and contribute in other ways to the effective functioning of Alert as required.
• Contribute to team-wide communications and knowledge management and participate in organisation wide events and discussions on related topics/projects.
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A comprehensive CV, certified matric certificate and certified ID copy should be emailed to: Hr5@mtc.joburg.org.za
 
CLOSING DATE: 18 NOVEMBER 2020
 
MARIA NCUBE
EXECUTIVE: MANAGEMENT SUPPORT
METROPOLITAN TRADING COMPANY