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ITHALA DEVELOPMENT FINANCE CORPORATION
 
DIVISIONAL MANAGER: INFRASTRUCTURE, APPLICATIONS AND SERVICE DELIVERY - EL 
INFORMATION TECHNOLOGY DEPARTMENT 
ITHALA TRADE CENTRE 
REFERENCE NUMBER: LJ21062 
 
Reporting to the Group Chief Information Officer, the Divisional Manager: Infrastructure, Applications and Service Delivery will be responsible for the leadership and management of the division and the end-to-end management and support of all ICT Infrastructure and IT business services for Ithala Development Finance Corporation. This will include ensuring operational and service excellence within the Division. 
 
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The successful candidate’s responsibilities will be to: 
• Management and maintenance of the group’s IT operating systems. 
• Formulate and manage the group IT’s technical services policies and procedures.
• Establish, document and monitor action plans on an on-going basis to ensure they are reviewed. 
• Manage the conducting of assessments of the service providers to Ithala. 
• Negotiate Service Level Agreements with various vendors/service providers of products to ensure best service at best cost is received. 
• Collect, generate summarise and disseminate information regarding the administration of security; and ensure secure applications and information security. 
• Coordinate and manage all technical services policies and procedures incl. application use etiquette, use of tools and technologies, security provisions. 
• Manage and coordinate a comprehensive Disaster Recovery Plan for all core systems. 
• Formulate and manage appropriate procedures such as technical reference manuals. 
• Coordinate, manage and report on budget inputs and variances relating to IT Operations. 
• Prepare and manage project plans and ensure testing procedures are implemented.
• Ensure effective management of human resources. 
 
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The following minimum requirements should be met in order to be considered: 
• Bachelor’s Degree or equivalent qualification in Information Technology /Information Science/ Information Systems/ Informatics (NQF Level 7) 
• Seven (7) years’ experience in a similar environment at management level. 
• Possess experience in development of IT governance and controls for the SDLC. 
• Possess the necessary experience in the development of IT strategy and content contribution. 
• Technical knowledge in the key areas of development and deployment. 
• Knowledge of SDLC, standards and procedures. 
• Communication, interpersonal, negotiating and training skills. 
• Project management. 
• High focus on results and customer satisfaction. 
• Exceptional oral and written communication skills. 
• Computer literacy in Microsoft Office Packages. 
• Entrepreneurial and commercial acumen. 
• Innovative and solutions orientated. 
• Integrity, confidentiality and honesty.



All Short-listed applicants will be subjected to assessments, references and credit checks. 
 
ITHALA EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT 
 
CLOSING DATE: 27 September 2021 
 
INTERESTED APPLICANTS MUST FORWARD A DETAILED CV; CERTIFIED COPIES OF QUALIFICATIONS AND ID DOCUMENT BY E-MAIL TO HR_recruitment8@ithala.co.za.
KINDLY ALSO INCLUDE A MOTIVATION OF HOW YOU MEET EACH OF THE ENTRY REQUIREMENTS LISTED ABOVE AND QUOTE THE REFERENCE NUMBER FOR THE POSITION. 
 
PLEASE NOTE: 
• LATE APPLICATIONS AND APPLICATIONS WITH NO REFERENCE NUMBER WILL NOT BE CONSIDERED. 
• E-MAIL USERS ARE REQUESTED TO SET THE DELIVERY OPTION ON BOTH “RETURN RECEIPT” AND “CONFIRM DELIVERY”. 
• CORRESPONDENCE WILL BE LIMITED TO SHORT-LISTED CANDIDATES. ALL SHORT-LISTED APPLICANTS WILL BE SUBJECTED TO ASSESSMENTS, REFERENCE AND CREDIT CHECKS. IF YOU HAVE NOT BEEN CONTACTED WITHIN 1 MONTH OF CLOSING DATE OF THE ADVERTISEMENT, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.