ITHALA DEVELOPMENT FINANCE CORPORATION - BUSINESS ANALYST BANKING X4

 Building and maintaining strong relationships with business clients and acting as consultant on solution projects, and 
 Representing Divisional IT Manager if necessary in an advisory capacity. 
 
The successful candidate’s duties will include the following: 
 
1. Business case development 
 Identify and highlight opportunities for improvement. 
 Act as a consultant to the client on the application. 
 Provide advice when a requirement is raised that does not fit in with the business strategy. 
 Participate in client planning forums and advise on solutions. 
 Challenge the business in their thinking, especially to understand the intent of the business requirement. 
 Assist business in articulating the benefits they wish to derive from the solution. 
 Facilitating the development of a Business Case; this may include a financial analysis 
 
 
2. Customer requirements specification (BRDs) development 
 Follow a structured process to understand and document client requirements. 
 Facilitate activities like interviews or JAD sessions to expand the understanding of the business requirements. 
 Perform analytical tasks, data extracts, run queries or any other form of analysis to gather information. 
 Following up with clients to clear up ambiguity and possible misunderstanding; documenting the requirements in a Business Requirements Specifications (BRS) document (which may include UML models, business process documents). 
 Ensuring alignment between the Business Case and the BRS. 
 Manage the quality of the documentation produced by the members in his or her team. 
 Review the functional requirements with the client, using appropriate formats such as presentations and walk-through discussion. 
 Obtain sign-off on BRDs. 
 Conduct peer reviews of other business analysts’ requirements specifications. 
 
3. Functional requirements specification (FRDs) development 
 Validate the functional solution; this involves interpreting the BRD into a set of Functional Requirements Specifications (FRDs). 
 Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered. Identify a set of stakeholders that need to be involved in creating and validating the FRDs. 
 Interview business and technical owners, as well as experienced members of the development/configuration team. 
 Build and demonstrate GUI prototypes, to validate the designs. 
 Utilize a range of techniques such as JAD, interviews, observations, questionnaires, GUI prototyping, benchmarking, data modelling, focus groups, and state diagrams. 
 Highlight risks and benefits of alternative solutions. 
 Provide advice to business on the impact of implementing the solution, specifically risk associated with resourcing or secondary impacts such as training needs and post-production support. 
 Advise on compliance and legislative considerations. 
 Identify and design a set of test cases/scripts, test scenario's and test data sets to accompany the BRDs. Validate the FRDs and Test Basket with the client and identified stakeholders and obtain sign-off. 
 
4. Solution proposal
 Review the approved BRDs and FRDs with the development (or solution configuration) team. 
 If required, revert back to client or other stakeholders if technical issues require business decisions in order to proceed. 

 
The following entry requirements must be met in order to be considered for this position: 
 BSc (Computer Science), B Comm (Informatics/IM/Business Science), B Tech (IT/IM/FIS) or National Diploma (IT/IM/FIS). 
 Experience and working knowledge of the following technologies/methodologies/notations 

• UML,
• BPMN using ARIS BPM/A or Metastorm BPM/A, 
• BABoK, and 
• PMBoK/PMI.

 Experience and knowledge in areas such as: 

• Process analysis/engineering 
• Process Mapping 
• Retail banking solutions 
• Payments & Switching 
• Retail Credit 
• Transactional products 
• Enterprise resources planning solutions 
• Content management solutions 
• Customer relationship management solutions 
• Business intelligence/analytics solutions 
• Data quality/migration 
• e-Business/e-Commerce
• Enterprise systems management solutions 
• Service oriented architecture solutions 

 Minimum of five (5) years IT experience and a minimum of five (5) years as a business analyst within a banking or financial services environment. 
 Retail Banking experience 
 Business analysis certification will be an added advantage. 
 Basic project management principles, business writing skills, presentation and facilitation skills 
 Software testing pack design, functional testing 
 Customer service orientation, result orientation, conflict resolution, negotiation skills 
 Time management, professional communication (written, verbal/presenting and listening) Creativeness, innovation, stress management, assertiveness, tenacity

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All Short listed applicants will be subjected to assessments, references and credit checks. 
 
ITHALA EMBRACES THE PRINCIPLES OF THE EMPLOYMENT EQUITY ACT 
 
CLOSING DATE: 15 OCTOBER 2019 
 
INTERESTED APPLICANTS MUST FORWARD A DETAILED CV; CERTIFIED COPIES OF QUALIFICATIONS AND ID DOCUMENT BY E-MAIL TO HR_recruitment6@ithala.co.za.
 
KINDLY ALSO INCLUDE A MOTIVATION OF HOW YOU MEET EACH OF THE ENTRY REQUIREMENTS LISTED ABOVE AND QUOTE THE REFERENCE NUMBER FOR THE POSITION. 
 
PLEASE NOTE: 
 LATE APPLICATIONS AND APPLICATIONS WITH NO REFERENCE NUMBER WILL NOT BE CONSIDERED. 
 E-MAIL USERS ARE REQUESTED TO SET THE DELIVERY OPTION ON BOTH “RETURN RECEIPT” AND “CONFIRM DELIVERY”. 
 CORRESPONDENCE WILL BE LIMITED TO SHORT-LISTED CANDIDATES. ALL SHORT-LISTED APPLICANTS WILL BE SUBJECTED TO ASSESSMENTS, REFERENCE AND CREDIT CHECKS. IF YOU HAVE NOT BEEN CONTACTED WITHIN 1 MONTH OF CLOSING DATE OF THE ADVERTISEMENT, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL.