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INFORMATION REGULATOR (SOUTH AFRICA)
Woodmead North Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191, Gauteng Province, South Africa
P.O Box 31533, Braamfontein, Johannesburg, 2017
Email: enquiries@inforegulator.org.za
Website: www.inforegulator.org.za
Toll Free: +27 80 001 7160
 
The Information Regulator (Regulator) is a juristic person established in terms of Section 39 of the Protection of Personal Information Act 4 of 2013 (POPIA) which enjoins the Regulator to be independent and impartial and to perform its functions and exercise its powers without fear, favour or prejudice. It is accountable to the National Assembly and has jurisdiction throughout the Republic of South Africa. The Regulator is responsible for the promotion and protection of the right to privacy as it relates to the protection of personal information and right of access to information. In this regard, it exercises its powers and performs its functions in accordance with POPIA and the Promotion of Access to Information Act 2 of 2000 as amended (PAIA). The Regulator consists of five (5) Members namely: the Chairperson and four (4) ordinary Members appointed by the President of the Republic of South Africa for a five (5) year term. The Chairperson and two (2) ordinary Members are appointed on a full-time and the other two (2) Members on a part-time basis. Section 47 of POPIA empowers the Regulator to establish its own administration to assist it in the performance of its functions. In this regard, the Regulator must appoint the Chief Executive Officer (CEO) and other staff members to assist it in the performance of its functions. The Head Office of the Regulator is situated in Braamfontein, Johannesburg. The Regulator is currently hereby inviting suitably qualified applicants whose appointment will promote equity and representivity to submit applications for the vacant positions listed below: People with disability are encouraged to apply. For detailed information please visit our website www.inforegulator.org.za/vacancies.



​INTERNAL/EXTERNAL ADVERT
 
POSITION: RECEPTIONIST/SWITCHBORD OPERATOR 
REFERENCE: IR1/07/2025 
DIVISION: HUMAN RESOURCES MANAGEMENT AND ADMINISTRATION 
SALARY LEVEL: FOUR (04) 
CENTRE: HEAD OFFICE: WOODMEAD (JOHANNESBURG) 
SALARY: R193 359.00 (Basic salary per annum plus benefits) 
 
The successful applicant will be required to sign a performance agreement annually.
 
REQUIREMENTS
  • Matric certificate /National Certificate Vocational (NCV) rated at National Qualifications Framework (NQF) Level 4 as recognised by South African Qualifications Authority (SAQA). 
  • Minimum of two (2) years’ relevant experience. 
  • Basic understanding/knowledge of office administration and interaction with clients. 
 
SKILLS AND COMPETENCIES REQUIRED 
Writing and Verbal Communication; Telephone management; customer service and client orientation; computer literacy and interpersonal Skills. 
 
KEY PERFORMANCE AREAS 
  • Attend to incoming and outgoing calls and transfer calls to relevant extensions. 
  • Take messages and convey to relevant staff. 
  • Provide clients with basic relevant information as and when required 
  • Maintain an updated telephone list and circulate to all staff from time to time 
  • Identify and maintain telephone faults and report them. 
  • Bar and activate telephone extensions when authorised 
  • Render clerical support functions as and when required.




Applications for this position must be submitted by email as follows: Recruitment4@infoRegulator.org.za
 
IMPORTANT INSTRUCTIONS TO CANDIDATES 
  • All the above-mentioned positions are permanent, and appointments will be done in terms of section 47 of the Protection of Personal Information Act 4 of 2013 (POPIA) as the enabling Act. 
  • Applications must be submitted on new application for employment form. The new application form can be downloaded: https://inforegulator.org.za/vacancies/.
  • Received application with an incorrect application form will not be considered. 
  • Attach completed new application form for employment and a detailed recent CV with two (2) contactable referees. 
  • Certified copies of qualifications that are not older than six (06) months and Identity Document or Passport document will be requested from the short-listed candidates only. 
  • Ensure that the form is signed and dated before you submit your application. Please use your signature or valid e-signature and your name written in block/typed print. 
  • Candidates are advised that Parts A, B, C and F are compulsory. Part D is not compulsory if you have information on the CV. 
  • Should a candidate be in possession of foreign qualification(s), such must be accompanied by an evaluation certificate obtained from the South African Qualifications Authority (SAQA) to confirm the appropriate National Qualifications Framework (NQF) Level. 
  • Candidates must indicate their current Salary Notch on their CV, particularly on employment history. 
    • Candidates who choose to email their applications should adhere to the following instructions: 
    • Write the correct name of the position and reference number as the subject on the email. 
    • Due to size requirements of our mailbox, applicants must zip their documents before submitting to the Regulator. 
    • It is the responsibility of the applicant to ensure that his/her application is delivered in the correct mailbox of the Regulator. 
    • The Regulator will not take responsibility for any email which was not delivered. 
    • Applicants are advised to use the provided alternative ways of submitting their applications should they experience problems when submitting online. 
  • Failure to comply with any of the above instructions will result in the application being disqualified. 
  • Applications received after the closing date will not be considered. 
  • If an applicant wishes to withdraw an application, it must be done in writing. 
  • As part of the selection process, shortlisted candidates may be subjected to processes such as Security Screening, Reference Checks, Citizenship and Qualifications Verification. 
  • Successful candidates will serve probation for a period of twelve (12) months. 
  • Any successful candidate in one of the advertised positions will be required to enter an employment contract and sign a Performance Agreement on an annual basis. 
  • It is the Regulator’s intention to promote equity and representivity through the filling of these posts and to facilitate this process, an indication of important demographic information such as race, gender and type of disability, if any, is required. 
  • Due to high volume of applications anticipated, there will be no acknowledgement of applications and further communication will only be made with the shortlisted candidates. 
  • Candidates who do not comply with the instructions will be disqualified. 
  • Applicants who do not receive confirmation or feedback within three (3) months after the closing date must accept that their applications were unsuccessful. 
  • The Regulator reserves the right to withdraw any advertised position or not to appoint. 
  • Enquiries related to the above posts may be directed to Mmadibana@inforegulator.org.za
 
CLOSING DATE: 15 AUGUST 2025 
 
Applications for this position must be submitted by email at – Recruitment4@infoRegulator.org.za.
 
No deliveries will be accepted. 
Only applications submitted to this email address will be accepted.
 
Adv. FDP Tlakula (Chairperson), Adv. LC Stroom (Full-time Member), Ms. AR Tilley (Part-time Member), Mr. MV Gwala (Part-time Member). Mr. M Mosala (Chief Executive Officer)