INDUSTRIAL DEVELOPMENT CORPORATION (IDC) VACANCIES

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PORTFOLIO TRANSACTIONS MANAGER
Job number IDC00370
Job Grade M Band (Heads and Champions)
Closing date 26-Sep-2024
 
Job Description
This position focuses on assisting the Divisional Executive in managing the performance of portfolio companies. It involves working closely with Portfolio Management and Monitoring Teams, portfolio companies, and potential strategic partners. The role assists with strategic, operational, financial structuring and closing in-portfolio transactions for portfolio companies. In addition, the role oversees, ensures and manages the quality and timeliness of Committee submissions before final review by the Divisional Executive. Quality refers to raising the technical elements including - (1) strategic rationale and value creation aspects (2) financial and structuring aspects (3) overall risk reduction aspects and (4) document structuring and writing that aids Committee decision-making including aesthetic aspects of reports, presentations and submissions.
It requires a deep understanding of finance, business strategy, and industry-specific knowledge. Responsibilities include working with Portfolio Management and Monitoring Teams to monitor and evaluate portfolio companies' financial and operational performance, implement value creation and risk mitigation plans, report on portfolio performance to Committees. This requires collaborating with CSG Heads and Managers and coordinating inputs from other IDC Divisions.
 
Qualification and Experience
Qualifications

• Minimum qualification: Bachelor’s degree in finance, economics, or a relevant commercial or technical honours degree from a reputable institution.
• Relevant Post Graduate qualification such as CA (SA) / MBA or equivalent would be an advantage.

 
Knowledge and Experience
Experience:

• 8-10 years of experience in Investment Banking, Private Equity, Corporate Finance and Corporate Strategy Consulting.
• Proven track record in deal sourcing, structuring, and execution and maturity experience at in working at a senior leadership level and management levels
• Sound knowledge and experience in developing and implementing turnaround strategies and plans.
• Good understanding of different types of security for financial investments
• Working knowledge of Company, Contract, Taxation and Insolvency legislation
• Strong communication and networking skills.
• Strong presentation and communication skills
• Proven proficiency in Microsoft Office products, especially Microsoft Excel

Financial Acumen:

• Strong understanding, analysing and interpretation of financial statements, valuation techniques, and capital structures including working knowledge in:
• Assessing credit risk and the economic viability of businesses and/or projects is a prerequisite.
• Financial services or finance or management consultancy and with general business background, particularly on the quantitative side
• Balance sheet structuring, deal structuring and closing principles
• Some public sector finance, finance development institutions, and the workings of the South African National Treasury

 
Roles and Responsibilities
1. Finance structuring and investing related responsibilities.
Work with Portfolio Management and Monitoring Teams to:
In-Portfolio Transactions Evaluation
Assess a deal's desirability by assisting with generating innovative idea through their deep understanding of a sector, correctly assessing BP financial positions leading up to establishing capital requirements, nature and type of capital, additional capital sources outside IDC from which to raise new capital required to fund the implementation of Business Partner’s restructuring and turnaround strategies.

• Use and customize IDC financial models to evaluate the potential return on investment and developmental impacts of portfolio companies and on in-portfolio transactions.
• Work with internal teams and external advisors (lawyers, accountants, consultants) to evaluate risks and opportunities associated with operational and balance sheet restructures of portfolio companies and with each transaction.
• Oversee the value creation and turnaround restructuring process, including financial, legal, and operational assessments.

In-Portfolio Transactions Structuring
Structure and negotiate detailed terms of refinancing deals in liaison with other IDC professionals from other Divisions.

• Develop recommendations for choice of financial instruments to use in transactions.
• Negotiate the transaction's terms, including price, structure (e.g., equity vs. debt), and governance associated with operational and balance sheet restructure plans of portfolio companies.

In-Portfolio Transactions Execution
Assist with leading the transaction process from start to finish, including drafting term sheets, managing the legal documentation process, and closing operational and balance sheet restructure plans of portfolio companies and transactions.
Portfolio Management
Proactively conduct portfolio reviews across multiple perspectives and initiate or participate in forums for strategic change:

• Drive value creation and monitor performance in portfolio companies.
• Assist in exit strategies, including preparing companies for sale and negotiating exits to maximize returns.
• Provide a complimentary oversight on Business Rescue and Turnaround optimization, exploring opportunities which could arise from the Turnaround Playbook.

Market and Industry Analysis

• Stay up to date with market trends, economic conditions, and industry developments.

Relationship Management

• Build relationships with key stakeholders, including portfolio companies’ management teams, co-investors, and financial institutions

2. Strategy related responsibilities
• Provide a complimentary oversight on all Business Partners classified within the Top20; and escalated matters, ensuring application of quality control review.
• Play a hands-on role in the development of solutions on material BPs where the BA&TS department is responsible – especially those in Business Rescue:
o Participate in the process for selecting a Business Rescue Practitioner and ensure that capable BR Practitioners are engaged.
o Ensure that there is a sound process to manage delivery by the BRP, reporting structure and system to track milestones in the Business Rescue process – especially in relation to funds drawdown to protect IDC position.

• Provide a complimentary oversight on all Business Partners classified within the Top20; and escalated matters, ensuring application of quality control review.
• Play a hands-on role in the development of solutions on material BPs where the BA&TS department is responsible – especially those in Business Rescue:
  - Participate in the process for selecting a Business Rescue Practitioner and ensure that capable BR Practitioners are engaged.
  - Ensure that there is a sound process to manage delivery by the BRP, reporting structure and system to track milestones in the Business Rescue process – especially in relation to funds drawdown to protect IDC position
• Assist with creating presentation and documents that are fit for purpose especially in assisting Committees make decisions:
  - Facilitate discussions with the clients to elaborate on areas of proposed improvements - Define client business problems concisely, hypothesize the proposed solutions and perform quantitative and qualitative analysis to drive the proposed solution
  3. Managing quality and delivery timelines to Division Executive for final reviews and Committee Submissions

Work with Portfolio Management and Monitoring Teams to quality of submissions and delivery timelines:
Managing Quality

• Ensure strategic and financial soundness of recommended solutions contained in all submissions to Committees.
  - Reports are comprehensive and cover not only strategic rationale and value creation aspects, financial and structuring aspects, overall risk reduction aspects but all aspects including legal, regulatory issues and an in-depth understanding of the client's industry.
  - Improve their communication and proposal pitching to ensure that proposals taken to Committees land correctly and enable decision making.
  - Provide guidance to ensure that the aesthetics of the papers are at the required level
  - Coordinating, forward planning and managing deadlines to ensure reviews and submission times to the Divisional Executive and Committee Secretariat are met through monitoring and evaluating the timeous delivery to avoid last minute submissions.
• Provide constructive advice to Associates and Specialists on a range of matters including but not limited to Business Strategy, Business Restructuring and Stabilization, Performance Improvement, Debt Restructuring,
• Restarts/Recapitalization and alternative capital raising mechanisms/sources.
• Act as a sounding-board and coach to CSG Managers and Heads on reports and presentation structuring, storytelling and delivery to build sustainability for CSG Division

Managing Timelines

•  Create and manage a rolling forward plan (with 2-week, 4 week, 6 weeks, 3 months, 6 months and 12 months windows) of submissions to Committees that is consistent with and aligned to the CSG Division performance plan.
  • Coordinate the final delivery of submissions to Committee Secretariat to ensure that all submissions are on time and in case of delays, the Committee Secretariat is informed on time.
  • Schedule and facilitate pre-Committee Meeting presentations dry runs where Associates and Specialists pitch their messages to the Divisional Executive and also post meeting debriefings to ensure clarity of decisions and next steps.

4.    General responsibilities

• Coaching of Associates and Specialists will take priority, but also essential for Managers and Heads to be coached to build sustainability within CSG.
• Drive training programs on newly designed and amended templates and other areas of up skilling as and when the need arises.
  
  

Job Requirements
TECHNICAL/FUNCTIONAL COMPETENCIES

• Analytical Skills: Analysing complex business situations, excellent financial modelling skills and making sound investment decisions.
• Negotiation Skills: Demonstrated ability to negotiate favourable terms and close transactions.
• Industry Knowledge: Satisfactory understanding of the industry or focus sectors.
• Interpersonal Skills: Excellent communication, presentation, and relationship-building skills.
• Project Management: Ability to manage multiple deals simultaneously and work under tight deadlines
• Financial modelling and acumen including risk identification and mitigation
• Investment and Portfolio Management
• Business/Commercial Acumen
• Formulating strategies and concepts
• Report writing skills
• Stakeholder Management - customer focus
• Problem Solving

 
LEADERSHIP COMPETENCIES

• Resilience
• Decisiveness in Execution
• People Engagement
• Communication and Engagement
• Diverse Stakeholder Management
• Teamwork
• Innovation
• Change leadership
• Strategic Thinking
• Business Mindset

 
BEHAVIOURAL COMPETENCIES

• Presentation and communication skills
• Negotiation skills
• Relationship Building and Networking skills
• Persuading and Influencing skills
• Coaching and Mentoring
• Leading and Co-ordinating
• Competent in coaching and mentoring of team members

 
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SENIOR CREDIT RISK MANAGER - EVALUATION
Job number IDC00369
Job Grade M Band
Closing date 26-Sep-2024
 
Job Description
Responsible for Credit and investment risk assessments within the organisation through:
• Processing of credit proposals, compilation of autonomous Credit Submission Reports that form part of the funding applications disseminated to Credit Committees.
• Conduct evaluation of assessments that include thorough and rigorous testing of the base case assumptions provided by the client or client facing teams and provide the necessary independent attestation on the merits of the business case.
• Where necessitated, requesting amendments to proposed terms such as gearing/leverage requirements, default covenants, cash sweep mechanisms, as well as tenor increase/decreases.
• Being able to address issues within the disciplines of the credit management cycle, including ensuring that annual reviews are undertaken at least annually by CSG, and risk grades updated and pro-actively assisting clients ahead of distress, improving the portfolio credit quality and avoiding concentrations, thereby improving earnings and growth to ensure the integrity of the IDC portfolio and instil an effective and appropriate risk management culture
 
Qualification and Experience
Qualifications
• CA / B Com post graduate qualification (or equivalent).
• MBA would be an added advantage
 
Knowledge and skills:

• 8 to 10 year’s relevant experience in a financial institution
• Knowledge and understanding of credit and investment risk and any associated risks prevalent in the financing of transactions/projects
• Portfolio management experience will be an advantage
• Experience working in a high-level collaborative environment
• Ability to manage multiple competing priorities while building effective relationships
• Extremely good writing and presentation skills, particularly to committees
• Extremely organized and persistent, with drive and determination to achieve

 
Roles and Responsibilities

• Provision of independent credit & investment assessments and evaluation on credit submissions to approval committees; exercise credit judgment; and make sound credit recommendations within stipulated Service Level Agreement;
• Performing risk grading of Business Partners through application of in-house credit risk tools and models and give constructive view on the output;
• Ensure adherence to credit policies and procedures as well as team alignment to the Credit Risk Appetite Strategy, taking into account group counterparty concentration guidelines;
• Responsible for the final sign-off of all risk ratings within the IDC, including accountability for a consistent rating approach for all entities and application of overrides;
• Seek to obtain/enhance collateral to reduce the impact of loss given specific default (“LGD”);
• Provide appropriate guidance and support during Deal Development Forums (DDF) and act as a sounding board throughout the credit process;
• Provide an approach that is reasoned, impartial and encourages participation and challenge to analysis and credit risk mitigation proposals accountability for the pricing of all deals and investments;
• Prepare and position submissions at the relevant sanctioning committee and respond to questions;
• Provide support, guidance and a consistent approach and interpretation of credit and investment principles across the full credit cycle (cradle to grave);
• Provide an approach that is reasoned, impartial and encourages participation and challenge to their analysis and credit risk mitigation proposals accountability for the pricing of all deals and investments;
• Responsible for independent evaluation of annual credit reviews and provide oversight to ensure these are n aligned with requirements (at least annually);
• Provide guidance to teams on matters to be followed up and incorporated in the further designed/renewed and origination of credit and/or investment proposals/templates;
• Ensure breaches/ potential breaches and/ or exceptions, are timeously addressed and propose, with the Legal, such relevant powers of enforcement as appropriate to fully protect the interests of the IDC;
• Partner CSG in the monitoring and restructuring efforts for distressed and work-out clients and in determining and agreeing appropriate credit strategies for clients prior submission to the relevant credit approval authority;
• In collaboration with Legal department seek for the adoption of a consistent approach in the drafting of standardized finance documentation across Group Counterparties as appropriate to ensure consistency of credit terms;
• Assist origination in ensuring, prior facility draw-down, that all key and specific credit conditions, such as default ratios, re-pricing terms, information provision conditions, etc, are correctly and clearly documented and properly defined in the relevant facility agreements;
• Standing Invitee and participant at Investment Monitoring Committee and Portfolio Monitoring Technical Committee and any other portfolio monitoring forums as established by the Corporation from time to time, which would include the management of early distress, watchlist and non-performing clients;
• Oversight on the Collateral Management process, ensure that collateral is maintained and managed in accordance with the IDC Credit Policy and Collateral Valuation Guidelines and ensure that the support of Credit Department is obtained prior to any release or amendment of collateral terms;

• Partner with Risk Governance and Portfolio Management to provide insights on client conduct and lessons learnt when required;
• Formulate tools, systems and to better service the portfolio;
• Facilitate constructive working relations and healthy working morale with internal stakeholders;
• Providing constructive input to the development and enhancing of credit policies and procedures;
• Ensure on-going compliance with Credit Policy and other relevant regulatory requirements;
• Project risks identification and mitigation – including the development of a Project risk matrix in conjunction with the relevant SBUs.

 
Job Requirements
TECHNICAL/FUNCTIONAL COMPETENCIES
Problem Solving
Business Acumen
Report writing Skills
Strong attention to detail and data validity
Project Management Skills
Problem Solving
Client Insights & Focus
Strong Analytical Skills
Planning and Organizing
Solution minded
 
BEHAVIOURAL COMPETENCIES
Good Communication Skills
Self-motivated and self-driven skills
Coping with Pressures and Setbacks
Negotiating and influencing
Interpersonal Skills
 
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COMPLIANCE OFFICER
Job number IDC00351
Job Grade P-Band
Closing date 26-Sep-2024
 
Job Description
The Compliance Officer is responsible for assisting and supporting SBUs/Departments in complying with the all applicable regulatory requirements (i.e. Laws, Regulations and Supervisory requirements (i.e. rules, codes and self-regulatory organizational standards) applicable to the IDC by facilitating the implementation, management and maintenance of the compliance methodology.
 
Qualification and Experience
QUALIFICATION
•    Commerce or Legal degree or equivalent
 
KNOWLEDGE & SKILLS
•    5 to 8 years relevant and practical compliance risk management or legal experience
•    Member of the Compliance Institute of Southern Africa
 
Roles and Responsibilities
COMPLIANCE RISK IDENTIFICATION AND ASSESSMENT

• Conduct formal Compliance Risk Profile workshops to identify and assess the total universe of regulatory requirements applicable to the IDC and its Business Unit/Depts.
• Conduct informal Compliance Risk Profile reviews to identify amended and/or new regulatory requirements and update the Compliance Risk Profile/s accordingly in support of the overall IDC Compliance Risk Profile.
• Stay abreast of amended and/or new regulatory requirements, and pro-actively identify and communicate the impact of the anticipated regulatory change on the IDC and its Business Units/Depts.
• Compile and continuously update, manage and execute an SBU/Dept. Compliance Coverage Plan, detailing the compliance risk identification, assessment, management, monitoring and reporting activities to be undertaken for a financial year.

 
COMPLIANCE RISK MANAGEMENT

• Compile Compliance Risk Management Plans for the applicable regulatory requirements.
• Review, manage and update existing Compliance Risk Management Plans when so required, but at the least once every two years.
• Provide compliance advice to the SBUs/Depts on the requirements stipulated within the compliance-owned policies, the regulatory control environment (existing and/or new) and the ways in which to minimize the impact of occurred non-compliance.
• Participate in projects to identify applicable compliance risks and advise on the management and mitigation thereof.
• Undertake compliance awareness activities such as:
• contributing articles to in-house publications;
• distributing interesting and relevant articles; and conducting presentations to the SBUs/Dept. on applicable regulatory requirements to support the embedment and enhancement of a culture of compliance.

 
COMPLIANCE RISK MONITORING

• Plan, manage and conduct compliance monitoring (i.e. control adequacy reviews, control effectiveness reviews, control self-assessment questionnaires/sign-offs and/or control spot check reviews) on the applicable regulatory requirements.
• Compile and discuss the Compliance Review Report with the SBU/Dept and agree the corrective actions to be taken, the person responsible for implementing the corrective actions and the due date for implementation.
• Log all compliance findings on the Compliance Issues Log, manage and track the progress made by the SBU/Dept. in closing the finding/s and ensure that the Compliance Issues Log accurately reflects all amendments, supporting the integrity of the data reported on to the relevant governance committees.

 
COMPLIANCE RISK REPORTING

• Compile and submit a Compliance Risk Profile Report to the SBUs/Depts.
• Compile, agree and submit a SBU/Dept. Compliance Coverage Plan with/to the SBU/Dept.
• Compile, manage, discuss and agree the Control Adequacy Review Report and/or Control Effectiveness Review
• Report and/or Control Self-Assessment Review Report and/or Control Spot Check Review Report with the SBU/Dept.
• Compile and submit a quarterly SBU/Dept. Compliance Report, detailing the status of the Management of the compliance risks within the SBU/Dept.

 
Job Requirements
TECHNICAL/FUNCTIONAL COMPETENCIES
Planning and Organizing
Project Management Skills
Strong Analytical Skills
Presentation skills
Stakeholder Engagement Skills
Negotiating and Influencing
 
BEHAVIOURAL COMPETENCIES
Attention to detail. 
Highly Ethical and integrity. 
Good Communication skills
 
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IT SERVICE DESK TECHNICIAN
Job number IDC00368
Job Grade A Band
Closing date 22-Sep-2024
 
Job Description

• To extend 1st level technical support to all internal stakeholders as well as customers facing problems related to hardware, software, and networking.
• Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions
• Develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise, keep users informed about the status of their tickets/requests, and confirm the resolution of client issues.

 
Qualification and Experience
Qualifications

• BSc/BA in IT/Computer Science/ Information Technology or Computer Science/ IT Engineering
• A+ certificate would be an added advantage
• N+ certificate would be advantageous

 
Knowledge and Skills

• Minimum of 3- 5 years’ experience in service desk, networking and systems administration environment
• Proven experience as a help desk technician or other customer service role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Proficiency in English

 
Roles and Responsibilities

• IT Service Desk Technician is the first level point of contact for customers to obtain technical support.
• To install, assess, troubleshoot, maintain, and upgrade computers, all other endpoint devices such as cell phones and equipment of different types, including copiers, printers, and scanners, of all users so that they perform optimally.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Receive and record tickets raised by users through emails, telephones, or in-person, as the single point-of-contact for any organization.
• Create appropriate support documentation on resolution of logs in a bid to help all users quickly by troubleshooting the problems.
• Determine the best solution, research if required, based on the issue and details provided by customers 
• Recognise when process is deviating from acceptable standards and implement routine solutions to return to the required procedures and standards
• Walk the customer through the problem-solving process
• Provide 1st level support on Audio Visual queries and escalate to Service Desk Technician II  or AV Technician if unable to find resolution.
• Consistently demonstrate a positive and professional attitude and collaborate with peer groups to obtain cooperation.
• Direct unresolved issues to the next level of support – IT Service Desk Technician II
• Provide accurate information on IT products, services, and assets.
•  Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team.
• Identify and recommend possible improvements on procedures.
• Relay feedback or recommendations by customers to the appropriate internal team
• Identify and suggest possible improvements on procedures
• Direct unresolved issues to the next level of support 

 
Job Requirements
TECHNICAL COMPETENCIES

• Strong Technical ability
• Customer Insight and Focus
• Analytical & Diagnostic Skills
• Solution Generation / Problem Solving
• Listening and Communication Skills
• Stakeholder Management
• Self-motivated and self-driven
• Adaptability & Agility

 
BEHAVIOURAL COMPETENCIES

• Negotiation & Influencing
• Planning & Organizing
• Focused
• Communication skills

 
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IT SERVICE DESK TECHNICIAN II (AUDIO & VISUAL TECH)
Job number IDC00367
Job Grade P-Band
Closing date 22-Sep-2024
 
Job Description

• Provides 1st and 2nd level IT support across the organisation by applying a Customer First culture.
• To oversee the general maintenance and ensure daily operations, that meeting rooms audio and video equipment are in functional order, which includes but is not limited to projectors, cameras, speakers, and TVs
• Resolving escalations and critical incidents and identifying areas creating tension, which can impact the interpersonal dynamics between service desk technicians and customers.
• Coordinating all audio-visual events internally and externally which include being responsible for the setting up, operating, and coordinating of audio-visual requirements at such event/s
• Troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analysing and providing solutions
• To provide live streaming for events and the post-production of these events, cutting and edit of videos from different video sources, recording meetings and presentations with video cameras, maintenance, and repair of equipment used to enhance live events, such as microphones, lighting, and sound mixing equipment and, video recorders.
• Provide assistance to the Senior IT Service Desk Technician and ensures the service delivery is upheld in their absence.
• Develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise, keep users informed about the status of their tickets/requests, and confirm the resolution of client issues.

 
Qualification and Experience
QUALIFICATIONS

• BSc/BA in IT/Computer Science/ Information Technology or Computer Science/ IT Engineering.
• Microsoft certifications will be beneficial.

 
KNOWLEDGE AND EXPERIENCE 

• Minimum of 5 to 8 years’ experience in an IT Service Desk environment that runs Microsoft Software and Applications.
• Tech savvy with working knowledge of office automation products, databases and remote control
• Must have reasonable experience in communication, audio visual conferencing systems.
  Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve basic technical issues
• Must be knowledgeable about Service Desk systems and IT tools
• Customer-oriented and cool-tempered
• Experienced in operational characteristics and techniques used in, live sound 
  equipment, and live stream and A/V programs.
• Proven ability to use digital/ analog audio mixing software for video and sound 
  editing and various digital signage solutions
• Experience with live streaming technologies: eg:- OBS Studios, Restream, Zoom, or MS Teams is advantageous

 
Roles and Responsibilities

• Provides 1st and 2nd level support to customers via the IT Service Help Desk including Audio Visual requirements.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Run A/V, Live stream equipment using multiple Media Source
• Provide input into reviewing and development of policies, for approval by Manager, based on collection of knowledge and processes.
• Plan, organize, and implement the maintenance and operation of performance-related equipment at the various venues, including lights and lighting consoles, sound equipment, video projector, cameras, microphones, Digital Audio Processors, speakers, special effects equipment, rigging system, IT equipment, Livestreaming and other
• Operate as a back up to the Senior Service Desk Technician with the administration of user identity: rest password, account expiry, group access, name change
• Manage suppliers on assigned projects from obtaining a quote to production readiness. Manage Audio Visual assets and maintain accurate records
• Assist with the collection of information required for the preparation of all endpoint IT equipment insurance claims.
• Support the Senior Service Desk technician in providing exceptional client service to all IDC recipients of mobile telephonic (cellular phones) hardware facilities during high workloads and in their absence.
• Install, assess, troubleshoot, maintain, and upgrade computers, and all other endpoint devices such as cell phones and equipment of different types, including copiers, printers, and scanners, of all users so that they perform optimally.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Receive and record tickets raised by users through emails, telephones, or in-person, as the single point-of-contact and priorities according to severity.
• Create appropriate support documentation on resolution of logs in a bid to help all users quickly by troubleshooting the problems.
• Determine the best solution, research if required, based on the issue and details provided by customers.
• Recognise when process is deviating from acceptable standards and implement routine solutions to return to the required procedures and standards
• Walk the customer through the problem-solving process
• Consistently demonstrate a positive and professional attitude and collaborate with peer groups to obtain cooperation.
• Direct unresolved issues to the next level of support within the relevant IT Teams but keep ownership. 
• Provide accurate information on IT products, services, and assets.
• Follow-up and update customer status and information.
• Pass on any feedback or suggestions by customers to the appropriate internal team.
• Identify and recommend possible improvements on procedures.
• Relay feedback or recommendations by customers to the appropriate internal team and follow up throughout the whole process
• Collaborate with IDC employees to develop and understand their AV requirements, which focuses on improving the productivity within Unified Communications.
• Planning, designing, and implementing Multimedia Audio Video (AV), Video 
  Teleconferencing (VTC), boardroom VoIP conferencing, and Video Display Systems (VDS), ranging from simple (Monitors) to complex (Video Walls). Work directly with the IDC vendors, contractors, and others throughout the design development and delivery process.
• Responsible for Defining System Requirements (Needs analysis).

• Provide training and resources for users on the operation of AV systems throughout IDC.
• Perform regional office installations/troubleshooting, engineering, and configuration support as needed.
• Develop (simple to complex) audio-visual system diagrams and schematic drawings.
• Perform remote troubleshooting through diagnostic techniques and pertinent questions.
• Identify and suggest possible improvements to procedures.
• Provide input and in working with team members or management on new ideas for improvement or business growth.
• Logging Service desk/ AV Calls on Swift system.
• Oversee the work done by AV vendors on installations and problem resolution.
• Provide guidance on best practices, innovative solutions, and process improvements relating to all AV equipment within the organization.
• Work closely with Conference Services Facilities to support the AV requirements
• Train end-users and draft user guides on how to operate Huddle Rooms Audio Visuals and Video Conference equipment
• Setup of mobile AV Equipment, PA System, and Conference delegation system.
• Utilize proper safety practices and procedures in line with A/V equipment, and ensure all people understand safety.
• Maintain a variety of files and records of equipment and manuals in conjunction with the Technology department.
• Ensure that sufficient spares are stocked to maintain or replace equipment for which responsibility is held, including consumables.
• Assist IDC`s stakeholder Sponsorship Manager & Corporate Affairs in-house with live events such as Auditorium conferences, and "VIP" presentations. utilizing in-house audio and video equipment microphone and speaker systems, projection, and video monitoring, provide all A/V-related functions for in-house events.
• Complete service calls by analyzing requirements, placing the relevant orders for parts, completing installations, and performing acceptance tests.
• Ensure that all service documents and installation actions are completed by submitting forms, reports, logs, and records.
• Adhere to preventative maintenance schedules
• Participate and assist in the planning and execution of all projects related to audio visual services.
• Effective teamwork, self-management, and alignment with company values

 
Job Requirements
TECHNICAL COMPETENCIES

• Adaptability & Agility
• Customer Insight and Focus
• Analytical & Diagnostic Skills
• Solution Generation / Problem Solving
• Listening and Communication Skills
• Stakeholder Management
• Must be knowledgeable about Service Desk systems and IT tool

BEHAVIOURAL COMPETENCIES

• Negotiation & Influencing 
• Planning & Organizing
• Be able to work under pressure
• Communication skills
• Must have good judgement in handling serious customer problems
• Decisive decision making
• Effective communication including verbal feedback
• Excellent rapport with clients
• Proficiency in English
• Excellent communication skills

 
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ANTI- MONEY LAUNDERING COMPLIANCE MANAGER
Job number IDC00337 
Job Grade M Band 
Closing date 20-Sep-2024
 
Job Description
The Anti-Money Laundering Control Manager is responsible for:

• Assisting and supporting the IDC, including relevant subsidiaries in complying with all local and international AML/CTF and Sanctions legislation (e.g. FATF recommendations 40+9, POCA, PRECCA, FICA, POCDATARA & Sanctions laws) applicable to the IDC.
• Facilitating the implementation, creating the required AML/CTF and Sanctions awareness; and
• Performing compliance reviews and assisting other assurance providers with their audits; remediating all issues of non-compliance and reporting to various Committees and statutory bodies

 
Qualification and Experience
Qualifications:

• LLB, BCom, or equivalent qualification.
• A certificate in Anti-Money Laundering Control.
• Accredited or certified member of the Compliance Institute of South Africa (CISA).
• CAMS Certification will be an added advantage.
• A certificate in compliance management will be an added advantage

Knowledge and Skills:

• At-least 8-10 years’ experience in the anti-money laundering control/ counter terror financing and sanctions environment.
• At least 5 years in management and leadership role.
• Sound experience in report writing and presentation.
• Knowledge of Siron system will be an added advantage.

 
Roles and Responsibilities
COMPLIANCE RISK IDENTIFICATION AND ASSESSMENT

• To assist the IDC identify and comply with all applicable AML/CTF and Sanctions legislative requirements (e.g. FATF recommendations 40+9, POCA, PRECCA, FICA, POCDATARA, Sanctions Laws).
• To provide AML/CTF & Sanctions compliance advice to the SBUs/Dept.’s (including subsidiaries) on the requirements stipulated within the AML/CTF & Sanctions legislation.
• To proactively identify potential breaches on AML/CTF & Sanctions, investigate compliance issues and/or irregularities and remediate.
• To compile and continuously update, manage and execute an IDC AML/CTF and Sanctions Compliance Coverage Plan, detailing the compliance risk identification, assessment, management, monitoring and reporting activities to be undertaken for the financial year.
• Prepare for presentation and approval by the Executive Management Committee (including the Board) of the AML annual compliance programme

 
COMPLIANCE RISK MANAGEMENT
To assist the IDC by performing

• AMLC (KYC/VYC) background/Sanctions listing searches, media searches, google searches, identification of DPEPs and FPEPs on FICA files of potential/new and existing clients including all other ancillary AML/CTF on-boarding and on-going customer due diligence (Pre and post investment) including all other related activities.
• Technical trend monitoring and investigating suspicious financial activity across the Corporation
• Data profiling and quality assessment sorting
• System fine-tuning and optimization and predictive ML/TF risk analytics
• Advanced customer segmentation and logic performance testing
• Drive the initiating and review of applicable systems and procedures to ensure that ML/TF data analytics and surveillance takes place at the correct points and in the right way in the value chain

 
COMPLIANCE RISK MONITORING

• To compile and regularly review AML/CTF and Sanctions Compliance Risk Management Plans (CRMP) for the applicable AMLC regulatory requirements per SBU/Dept.
• To plan, manage, conduct and/or facilitate AML/CTF and Sanctions compliance monitoring/audits (desktop/ on-site) (i.e. control adequacy reviews, control effectiveness reviews, control self-assessment questionnaires/sign-offs and/or control spot check/ inspections) on the applicable AML/CTF and Sanctions regulatory requirements.

 
COMPLIANCE RISK REPORTING

• To compile and submit AML/CTF & Sanctions Compliance Risk Profile Reports to relevant SBUs/Depts.
• To compile and submit quarterly, bi-annual and annual AML/CTF & Sanctions Compliance reports, detailing the status of the Management of the compliance risks within the IDC.
• To report to management on the status of AML & Sanctions compliance within business, record non-compliance issues, generate business unit compliance reports, follow up on outstanding actions.
• To log all AML/CTF & Sanctions compliance findings on the Compliance Issues Log, manage and track progress made by the SBUs/Depts. in closing the findings and ensure that the Compliance Issues Log accurately reflects all amendments, supporting the integrity of the data reported on to the relevant governance committees.
• To ensure that all relevant reports in terms of FICA (or any other AML/CTF and Sanctions legislation) are submitted to the FIC and/or any other statutory body or law enforcement agencies.

 
COMPLIANCE AWARENESS AND TRAINING

• To communicate effectively, provide support and create awareness on AML/CTF and Sanctions legislation with Management and recommend improvements to minimise risk and recommend best practices.
• To train staff on AML/CTF and Sanctions legislation (e.g. FATF recommendations 40+9, POCA, PRECCA, FICA, POCDATARA & Sanctions laws) with the aim of establishing/ enhancing a culture of compliance within the IDC.
• To conduct on-going practical AML/CTF and Sanctions and Online AML/CTF and Sanctions training on all impacted SBU/Dept., including AML/CTF and Sanctions Compliance Alerts to communicate new AML/CTF and Sanctions new regulatory requirements.
• To stay abreast of amended and/or new AML/CTF and Sanctions regulatory requirements, and pro-actively identify and communicate the impact of the anticipated AMLC regulatory change on the IDC and its Business Units/Depts.

To attend industry forums, seminars and working groups.
 
Job Requirements
ESSENTIAL JOB COMPETENCIES
• Attention to detail.
• Analytical and interpretation.
• Planning and organizing.
• Presenting and communication.
• Influencing and stakeholder management.
• Ethical and integrity.
• Project management.
• Interpersonal skills
• Sound knowledge of MS Office i.e. Word, Excel and PowerPoint
 
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SENIOR RISK MANAGER: FINANCIAL INSTITUTIONS (18 MONTHS FTC)
Job number IDC00343
Job Grade M Band
Closing date 17-Sep-2024
 
Job Description

• Enable the organization to protect its funding and investments and balance the level of risk in a portfolio through pro-active management of risk limits while providing a complete overview of the portfolio risks that could impact on the accomplishment of the organizations’ strategic objectives.
• To provide reporting for the Board, through Exco, in such a manner that enables analysis of risks at both product and overall portfolio level, identifying trends, running sensitivities for concentrations and deviations to expected performance.
• Processing of credit proposals, compilation of autonomous Credit Submission Reports that form part of the funding applications disseminated to Credit Committees. 
• Conduct evaluation of assessments that include thorough and rigorous testing of the base case assumptions provided by the client or client facing teams and provide the necessary independent attestation on the merits of the business case.
• Being able to address issues within the disciplines of the credit management cycle, including ensuring that annual reviews are undertaken at least annually by CSG, and risk grades updated and pro-actively assisting clients ahead of distress, improving the portfolio credit quality and avoiding concentrations, thereby improving earnings and growth to ensure the integrity of the IDC portfolio and instill an effective and appropriate risk management culture. 

 
Qualification and Experience
Qualifications:
•    CA / B Com post graduate qualification (or equivalent degree).
•    MBA would be an added advantage
 
Skills and Knowledge:

• 8 to 10 year’s relevant experience in a financial institution, of which a number of years must be in the risk management space.
• Knowledge and understanding of credit and investment risk and any associated risks prevalent in the financing of transactions.
• Extremely good writing and presentation skills, particularly to committees.
• Knowledge and understanding of portfolio risk management life cycle and measurement of risk tolerance.
• Experience working in a high-level collaborative environment.
• Experienced and passionate about working with data to derive meaning and identify trends.
• Extremely organized and persistent, with drive and determination to achieve goals.
• Excellent computer skills and proficiency with Microsoft Office (Excel, Access, Word, PowerPoint).
• Exceptional planning and organizational skills: the ability to handle several complex tasks simultaneously is essential.
• Proven communication skills are essential - must possess good written and verbal skills to be able to work and communicate effectively with others.
• Ability to present and communicate technical information in a clear and concise manner.

 
Roles and Responsibilities
• Provision of independent credit & investment assessments to approval committees; exercising credit judgment; and making sound credit recommendations working within stipulated Service Level Agreement Undertaking primary rating of counterparties (FIs) and propose overrides.
• To assist in enhancing Financial Institutions (FIs) policies, systems and procedures and management processes for the IDC.
• Prepare and position submissions at the relevant sanctioning committee (Credit Committees; Executive Policy Meetings etc) and respond to questions.
• Provide support, guidance and a consistent approach and interpretation of Financial Institutions (FIs) credit and investment principles across the full credit cycle (cradle to grave).
• Responsible for independent evaluation of annual credit reviews and provide oversight to ensure these are aligned with policy requirements (at least annually).
• Assist Origination Managers in ensuring, prior facility draw-down, that all key and specific credit conditions, such as default ratios, re-pricing terms, information provision conditions, etc, are correctly and clearly documented and properly defined in the relevant facility agreements;
• To support in submitting annual review reports and undertaking monthly / quarterly portfolio reporting to relevant committees.
• To assist in formulating, reviewing and managing FI limits and/or exposure in alignment with the IDC Africa and Channel Partner strategy, Risk Appetite and/or emerging risks.
• To assist in implementing processes that have been reviewed to attain best international practices.
• Implement approved methods and ways of mitigating capital allocated for FI exposure;
• Work collaboratively with relevant divisions (Partnership Programmes and Syndicated Financial Solutions) and assisting in the development of differentiated and superior solutIons that meet business and risk requirements.
• Produce trend analysis reports such as impairment and sector risk reviews and run sensitivities for concentrations and deviations to expected performance.
• Perform pro-active on-going credit monitoring and risk management at a portfolio level and recommend strategies to keep portfolio risks within stipulated acceptable levels.
• Understand how macro-economic factors impact on the portfolio and provide risk appetite recommendations.
 
Job Requirements
TECHNICAL/FUNCTIONAL COMPETENCIES
Solution minded
Business Acumen
Report writing & presentation skills
Strong attention to detail 
Project Management Skills
Problem Solving
Client Insights & Focus
Strong Analytical Skills
Planning and Organizing 
 
BEHAVIOURAL COMPETENCIES
Good Communication Skills
Self-motivated and self-driven skills
Coping with Pressures and Setbacks
Negotiating and influencing
Interpersonal Skills
 
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