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GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
 
 
 
CRM DEVELOPER
  • Pretoria
  • Permanent
  • Full Time
  • R1 077 621 CTC p/a
  • EE/AA, Non EE/AA
 
Introduction
The position of CRM Developer x2 is vacant. The CRM Developer x2 roles will report directly to the Senior Manager: Application Development and forms part of the ICT Division. The position is permanent position and will be based at GEMS Head Office.
The total remuneration package for this position is R 1 077 621 CTC per annum, based on qualifications and experience.
 
The closing date for applications will be Wednesday, 06 November 2024.
 
Duties & Responsibilities
The CRM Developer will be required to provide support to the Senior Manager: Application Development through the implementation of the following Key Performance Areas (KPAs):
  • Provide all required support and maintenance services for Microsoft CRM.
 
The CRM Developer should but not limited to the following:
  • Perform corrective maintenance whereby issues are identified, their origin pointed out and solution gets restored to its expected performance.
  • Perform preventative maintenance whereby the solution is consistently monitored with full risk mitigation in place to prevent risks from materializing into issues that can impact system operation and performance.
  • Design, develop, and maintain customizations to the CRM system according to business needs.
  • Work with business users to gather requirements and understand business processes.
  • Configure the CRM system to meet business requirements.
  • Write code to extend the functionality of the CRM system.
  • Write unit tests and integration tests for customizations.
  • Deploy customizations to test and production environments.
  • Perform data migrations from legacy systems to the CRM system.
  • Troubleshoot issues with customizations.
  • Provide Tier 2 and Tier 3 support for the CRM system.
  • Write documentation for customizations.
  • Train new users on customizations
  • Provide customisation, configuration, enhancements, and deployment services in line with business requirements.
  • Customize Microsoft CRM Online in an event new feature do not adequately cater for business needs.
  • Manage Active Directory Health-Checks in conjunction with GEMS ICT Infrastructure teams.
  • Ensure all Microsoft CRM Online integrations to various GEMS applications, perform optimally and work as per expectation.
  • Conduct regular security audits and patches if required.
  • Monitor CRM Online security and ensure correct management of user permission and access.
  • Assist GEMS to increase user adoption and productivity by educating GEMS staff on every aspect of CRM, including how to use the SharePoint document library, communication and team sites.
  • Train GEMS staff regarding Collaboration using Microsoft Office365 and CRM.
 
Desired Experience & Qualification
Qualification Requirements:
  • Minimum a 3-year Degree, Diploma or NQF Level 6 Qualification in Information Technology or other relevant qualification.
  • Microsoft Dynamics 365 CRM certification.
  • Minimum 2-3 years substantial hands-on application development skills including mobile application development platforms.
  • Minimum 3-year experience in Microsoft .NET Microsoft SQL 2008.
  • Experience in Power Apps + Dynamics 365 Developer Associate.
  • Previous experience as a CRM developer.
  • Extensive knowledge of C#, ASP.NET.
  • Familiarity with JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services.
 
Skills:
  • Good understanding of object-oriented programming and design patterns.
  • Knowledge of mobile technologies such as of iOS and Android software development kit.
  • Experience on web service integration (SOAP, XML, etc.)
  • Experience of development using web technologies
  • Strong analytical and problem-solving skills.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Proven ability to be flexible and work hard, both independently and in a team environment.
  • Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
  • Excellent computer literacy and MS Office skills, including Microsoft Project.
  • Experience in System Development Life Cycle is a must.
 
Behavioural Competencies:
  • Strong analytical and problem-solving skills.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Proven ability to be flexible and work hard, both independently and in a team environment.
  • Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
  • Excellent computer literacy and MS Office skills, including Microsoft Project.
  • Experience in System Development Life Cycle is a must.
  • Sound qualitative and quantitative analysis skills.
  • Excellent communication and writing skills.
  • Strong analytical skills with attention to detail; and
  • Must be a self-starter.
 
Desirable:
  • Have an understanding of medical schemes industry.
 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
​
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE
 
 
 
 



​
SHAREPOINT DEVELOPER
  • Pretoria
  • Permanent
  • Full Time
  • R1 077 621 CTC p/a
  • EE/AA, Non EE/AA
 
Introduction
The position of SharePoint Developer is vacant. The SharePoint Developer role will report directly to the Senior Manager: Application Development and forms part of the ICT Division. The position is permanent position and will be based at GEMS Head Office.
The total remuneration package for this position is R 1 077 621 per annum, based on qualifications and experience.
The closing date for applications Wednesday, 06 November 2024.
 
Duties & Responsibilities
The SharePoint Developer will be required to provide support to the Senior Manager: Application Development through the implementation of the following Key Performance Areas (KPAs):
  • Perform corrective maintenance whereby issues are identified, their origin pointed out and solution gets restored to its expected performance.
  • Perform preventative maintenance whereby the solution is consistently monitored with full risk mitigation in place to prevent risks from materializing into issues that can impact system operation and performance.
  • Provide customisation, configuration, enhancements and deployment services in line with business requirements.
  • Customize Microsoft SharePoint Online in an event new feature do not adequately cater for business needs.
  • Manage Active Directory Health-Checks in conjunction with GEMS ICT Infrastructure teams.
  • Ensure all Microsoft SharePoint Online integrations to various GEMS applications, perform optimally and work as per expectation.
  • Conduct regular security audits and patches if required.
  • Monitor SharePoint Online security and ensure correct management of user permission and access.
  • Assist GEMS to increase user adoption and productivity by educating GEMS staff on every aspect of SharePoint, including how to use the SharePoint document library, communication, and team sites.
  • Train GEMS staff regarding Collaboration using Microsoft Office365 and SharePoint.
 
Desired Experience & Qualification
Qualification Requirements:
  • Minimum a 3-year Degree, Diploma or NQF Level 6 Qualification in Information Technology or other relevant qualification
  • Minimum 2-3 years substantial hands-on application development skills including mobile application development platforms would be advantageous.
  • MOSS or WSS certification.
  • Previous experience as a SharePoint developer.
  • Extensive knowledge of C#, ASP.NET
  • Familiarity with JavaScript, HTML5, CSS, XML, jQuery, SQL Server, and Web Services.
  • Minimum 3-year experience in Microsoft .NET, Visual Basic; Microsoft SQL 2008.
 
Skills:
  • Understanding of object-oriented programming and design patterns.
  • Knowledge of mobile technologies such as of iOS and Android software development kit.
  • Experience on web service integration (SOAP, XML, etc.)
  • Experience of development using web technologies.
 
Behavioural Competencies:
  • Strong analytical and problem-solving skills.
  • Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
  • Proven ability to be flexible and work hard, both independently and in a team environment.
  • Experience in the healthcare funding/ medical Scheme industry will serve as an added advantage.
  • Excellent computer literacy and MS Office skills, including Microsoft Project.
  • Experience in System Development Life Cycle is a must.
  • Sound qualitative and quantitative analysis skills.
  • Excellent communication and writing skills.
  • Strong analytical skills with attention to detail; and
  • Must be a self-starter.
 
Desirable:
  • Understand medical schemes industry.
 
 
Interested?
GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need, or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
​
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
 
PLEASE APPLY HERE







​
PROVIDER LIAISON OFFICER
  • Pretoria
  • Permanent
  • Full Time
  • R883 240 p/a
  • EE/AA
 
Introduction
The position of Provider Liaison Officer is vacant. The Provider Liaison Officer reports directly to the Manager: Provider Liaison Office and forms part of the Healthcare Management Division. The position is based at the Head Office in Pretoria.
The remuneration package for this position is R 883 240 per annum, based on qualifications and experience.
The closing date for applications will be Wednesday, 06 November 2024. 
 
Duties & Responsibilities
The Provider Liaison Officer will be required to provide support to the Manager: Provider Liaison Office through the implementation of the following Key Performance Areas (KPAs):
  • Support the Manager: Provider Liaison Office in the management of the Managed Care Organisations that are contracted by the Scheme
  • Participate in the review of the providers efficiency reports
  • Provide substantiated commentary on the quality of network services and provider compliance to the Scheme network agreements
  • Represent the Healthcare Management Division at SPN and Stakeholder Engagements and promote network participation by healthcare providers
  • Provide substantiated commentary on the quality of network services and provider compliance with Scheme network agreements
  • Provide periodic reports relating all stakeholder engagements to the Senior Manager: Networks and Provider Relations
  • Ensure continuous education on GEMS strategy, systems, processes and product to the providers within the assigned region
  • Serve as a single point of contact for escalations related to claims and authorizations issues from the providers within the assigned region.
  • Perform a secretariat function for the provider relations engagements
  • Support other Scheme Division’s in managed care activities
  • Fulfil various stakeholder engagements as directed by the Chief Healthcare Officer
 
Desired Experience & Qualification
Qualification requirements are:
  • At least a 3 year Diploma/Degree or equivalent NQF level 6 in Clinical Sciences related fields
  • At least 5 years work experience in the healthcare funding/medical scheme industry
  • Must have experience in provider relations management
  • Experience in case/ claims management will be advantageous
  • Must have experience in the development and presentation of management reports
  • Computer literacy and MS Office skills
  • Sound Quantitative and qualitative analysis skills with ability to manage priorities
  • Have ability to work well as part of a team
  • Be responsible and reliable
  • Have diligent work ethics with attention to detail
  • Excellent communication and writing skills
  • Have sound planning/project management skills
  • Be a self-starter
  • Own transport essential
 
PLEASE APPLY HERE