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GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS) VACANCIES
GOVERNMENT EMPLOYEES MEDICAL SCHEME (GEMS)
ASSOCIATE: HOSPITAL RELATIONS
Type: Permanent
Salary: The total remuneration package will be based on qualifications and experience.
Closing date: 27 July
APPLY
The position of Associate: Hospital Relations is vacant. The Associate: Hospital Relations will report directly to the Manager: Hospital Relations and form part of the Corporate Services Division. The position is based at Head Office, Pretoria.
The total remuneration package will be will be based on qualifications and experience.
The Associate: Hospital Relations will be required to support the Manager: Hospital Relations through the implementation of the following Key Performance Areas (KPAs):
- Assist with the coordination and monitoring all activities related to hospital networks;
- Maintain regular and scheduled communication with hospital groups, renal dialysis providers as well as chronic back and neck rehabilitation program providers;
- Assist with programme and project management function for the Healthcare Management Division, inclusive of the development, implementation and monitoring provider networks work plans;
- Assist with continuous review and update of the PRS document;
- Assist with monitoring all industry developments and policy;
- Support and manage the periodic communiqué to hospitals and providers;
- Assist with monitoring and management of the Scheme participation and brand reputation at provider groups conferences;
- Support in management of divisional budget in line with budget allocation;
- Maintain regular and scheduled communication with hospital groups, renal dialysis providers as well as chronic back and neck rehabilitation program providers;
- Assist with programme and project management function for the Healthcare Management Division, inclusive of the development, implementation and monitoring provider networks work plans;
- Support the Manager: Hospital Relations by coordinating and monitoring all activities related to the Scheme’s Hospital and Renal Dialysis Networks as well as Chronic Back and Neck Rehabilitation Program, inclusive of the management of the Managed Care Organisations that are contracted by the Scheme;
- Support other business units with Healthcare Management Division with monitoring the Scheme’s performance against clinical and cost targets; and
- Provide Administrative support to the Healthcare Management Division in internal forums.
Qualification requirements are:
- At least a 3 year Diploma at NQF level 6 in Office Administration or related field
- At least 1-2 years office admin work experience
- Experience in provider relations management will be an added advantage
- Computer literacy and MS Office skills
- Be analytical and have ability to manage priorities
- Have ability to work well as part of a team
- Be responsible and reliable
- Have diligent work ethics with attention to detail
- Good written and verbal communications skills
- Be a self-starter
Have an understanding of medical schemes industry
Should you be interested, please apply for the position by emailing your CV to jobs@gems.gov.za
The closing date for applications is 26 August 2024. Should you not hear from us by 30 October 2024, please consider your application unsuccessful.
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration
EVENTS COORDINATOR X4 (6 MONTHS FIXED TERM CONTRACT)
Type: Fixed Term Contract
Salary: The total remuneration package will be based on qualifications and experience.
Closing date: 27 July
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The position of Events Coordinator is vacant. The Events Coordinator will report directly to the Specialist: Client Liaison Office and forms part of the Member Service and Experience Division. The position is based at GEMS Head Office in Pretoria.
The remuneration package for this position is negotiable based on qualifications and experience.
The Events Coordinator will be required to provide support to the Specialist: Client Liaison Office through the identification of event request received from various departments and the implementation of the following Key Performance Areas (KPAs):
- Monitor and manage the event requests received from stakeholders
- Redirect events to the relevant provincial CLO Office
- Procure HWSS in line with Scheme policies and processes
- Confirm the support from the HWSS agency and provincial CLO office
- Accept and track event requests
- Create reports from various platforms
- Capture events on the various Scheme platforms
- Monitor, track and evaluate and quality assure the HWSS events processes and execution
- Ensure timelines are adhered to by all stakeholders and monitor turnaround times and compliance
- Record, report and monitor transgressions
- Communicate changes with all stakeholders and update reporting templates
- Daily, weekly, and monthly reporting
- Ensure adherence, monitoring and compliance of all stakeholders
- Manage reporting and scheme data sharing within agreed timelines
- Ensure quality and process management of all stakeholders to ensure efficiency in the handling, response and execution of all HWSS events.
- Maintain positive Scheme, member, and stakeholder relations
- Compilation of reports in line with Scheme requirements
- Monitor the quality of servicing post the event, identify training gaps and recommend interventions
- Record, resolve (or escalate) and monitor all escalations
- Manage the Post Event Reporting Process end-to-end
- Create surveys
- Stakeholder Management
- Telephone queries
Minimum requirements are:
- NQF Level 5 qualification or equivalent.
- 2 years events coordination experience.
- Advanced computer skills.
- Advanced Excel skills.
- Report writing skills.
- Excellent administrative and skills.
- Excellent written and verbal communication skills.
- Excellent planning and organisational skills.
- Excellent Time Management skills.
- Customer relationship management experience.
- Analytical thinking and the ability to manage multiple priorities.
- Work well in a team and have good interpersonal skills.
Advantageous:
- Previous experience in a similar role and industry.
- A post matric qualification.
- Driver’s license.
Should you be interested, please apply for the position by emailing your CV to jobs@gems.gov.za
The closing date for applications is 26 August 2024. Should you not hear from us by 30 October 2024, please consider your application unsuccessful.
*** GEMS employs people with the highest level of integrity – submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
*** Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
*** Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
*** Should you wish to have your information removed from the GEMS database, kindly send a request in writing to jobs@gems.gov.za.
*** GEMS adopts a hybrid work model
*** GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
*** Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration