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​MANAGER: BASE AIRPORTS (HLA/NLP/HDS/BFN)
Gauteng
Job Reference Number: Base Manager (HLA/MQP/HDS/BFN)
Department: Operations Support
Business Unit:
Industry: Aviation
Job Type: Permanent
Positions Available: 1
Salary: Market Related
 
Safair Operations, operating as FlySafair has a vacancy for a Base Manager assigned to our various bases including Lanseria/ Nelspruit/ Hoedspruit/ Bloemfontein. The successful applicant will report to the Airport Operations Manager.
 
Job Description
  • Manage and authorise purchases and invoices for Passenger Services, Crew and Technical;
  • Manage costs in respect of delays and missed connections;
  • Motivate for any additional contracts relating to purchasing;
  • 1m lement cost saving initiatives;
  • Manage external service provider relationships;
  • Attend to common interest matters;
  • Ensure adherence to company policies and procedures;
  • Ensure adherence to relevant legislation (Air/Ground Safety, Labour);
  • Achieve punctuality targets, On Time Performance Ensure emergency plans are in place for the relevant station;
  • Plan, organise and motivate for resources when required;
  • Coordinate delay handling, in some severe cases he/she will be requested to present themselves to the airport;
  • Coordinate regular audits to ensure service and safety standards are of the highest quality;
  • Ensure a smooth and positive passenger experience;
  • Promote customer service KPI as directed by Management and NPS; 
  • Ensure that the external service provider/s align their customer service standards with that of FlySafair's standards;
  • Provide leadership to supervisors and staff; 
  • Ensure staff maintains effective communication channels; 
  • Ensure staff has the required training and skills; 
  • Manage the performance of staff; 
  • Manage unresolved staff queries/issues; 
  • Maintain correct staff levels; 
  • Initiate and manage the recruitment of staff in close co-operation with the company's HR Division; 
  • Manage staff scheduling and activity; 
  • Enforce housekeeping practices; 
  • Ensure compliance with health and safety regulations; 
  • Ensure compliance with the company code of conduct; 
  • Represent Safair Operations at the Airline Operators Committee (AOC) forum at various stations through third-party service providers; 
  • Represent Safair Operations at the Local Baggage/Pilferage Committee at various stations through third-party service providers; 
  • Represent Safair Operations at the Local Airport Security and Safety Committee at various stations through third-party service providers; 
  • Represent Safair Operations at the Local Bird and Wildlife Committee at various stations through third party service providers.
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Job Requirements
  • Grade 12 or Equivalent (Essential); 
  • Diploma/Degree in travel and tourism or aviation (Advantageous); 
  • Minimum of 10 years aviation experience, of which, 5 years must be management experience; 
  • Experience in the following areas: Baggage handling Passenger Handling Operations and Cargo Handling;
  • Non-scheduled Operations; 
  • Experience in Commercial Ground Handling agreements;
  • Experience working with IOSA and ISAGO audit requirements.
 
Personal Attributes: 
  • Professional;
  • Immaculate time keeping; 
  • High integrity; 
  • Empathy; 
  • Patience;
  • Self-motivated; 
  • Independent (able to work without supervision); 
  • Goal oriented; 
  • Positive attitude; 
  • Able to cope with changing workload priorities and pressure.  
 
Application guideline:
  • Email applications will not be accepted;
  • Preference will be given to members of under-represented designated groups;
  • Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.
 
FlySafair reserves the right:
  • Not to proceed with this vacancy;
  • To appoint the selected candidates based on its operational requirements.
 
PLEASE APPLY HERE