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DISCOVERY IS HIRING
TECHNICAL MAINTENANCE DATA QUERY ANALYST - FIXED TERM CONTRACT
Business Unit: Discovery Central Services
Function: Data Analysis
Date: 16 Dec 2023
Technical Maintenance Data Query Analyst – 6 Month Fixed Term Contract
Discovery – Corporate Services
Technical Maintenance Data Query Analyst
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Discovery value – Force for good
We are determined to be an exceptional employer, excellent partner and a good corporate citizen. We are also deeply committed to nation building and protecting our planet. Our Core Purpose and Shared-Value model demands this.
Key Purpose
The role of the query analyst is to support both internal and external stakeholders with queries around benefits. Also to liaise with key stakeholders and maintain their relationships. In addition, the administrator will be responsible for identifying trends and to report on them.
Areas of responsibility may include but not limited to
• Takes initiative and works under own direction
• Works productively in a high-pressure environment
• Relates well to people at all levels
• Expresses opinions, information and key points of an argument clearly
• Responds quickly to the needs of the client and to their reactions and feedback
• Writes in a well-structured and logical way
• Interpersonal skills
• Verbal & Written communication skills
• Resilience
• Attention to detail
• Time management skills
Excellent problem-solving skills
The following are advantageous criteria for the position
• Degree in Information Studies or Information Technology
• knowledge of Power Apps and Power Automate.
• Microsoft Excel / Word / Outlook at an advanced level
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
TECHNICAL MAINTENANCE DATA QUERY ANALYST - FIXED TERM CONTRACT
Business Unit: Discovery Central Services
Function: Data Analysis
Date: 16 Dec 2023
Technical Maintenance Data Query Analyst – 6 Month Fixed Term Contract
Discovery – Corporate Services
Technical Maintenance Data Query Analyst
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Discovery value – Force for good
We are determined to be an exceptional employer, excellent partner and a good corporate citizen. We are also deeply committed to nation building and protecting our planet. Our Core Purpose and Shared-Value model demands this.
Key Purpose
The role of the query analyst is to support both internal and external stakeholders with queries around benefits. Also to liaise with key stakeholders and maintain their relationships. In addition, the administrator will be responsible for identifying trends and to report on them.
Areas of responsibility may include but not limited to
- Build analytics tools that utilise the data pipeline to provide actionable insights into operational efficiency and other key business performance metrics.
- Assemble large, complex data sets that meet functional or non-functional business requirements and align data architecture with business requirements.
- Processes, cleanses, and verifies the integrity of data used for analysis.
- Liaise and collaborate with relevant stakeholders, providing support to the entire department for its data centric needs.
- Collaborate with subject matter experts to select the relevant sources of information and translates the business requirements into data mining/science outcomes.
- Presents findings and observations to team for development of recommendations.
- Data management sets for: Electricity consumption via
- Municipality/Landlord
- Power meter data
- Solar power
- Generator data
- HVAC
- Water consumption:
- Water meters
- Grey and rainwater
- Other consumption:
- Diesel data
- Gas data (Egoli & LPG)
- Systems data
• Takes initiative and works under own direction
• Works productively in a high-pressure environment
• Relates well to people at all levels
• Expresses opinions, information and key points of an argument clearly
• Responds quickly to the needs of the client and to their reactions and feedback
• Writes in a well-structured and logical way
• Interpersonal skills
• Verbal & Written communication skills
• Resilience
• Attention to detail
• Time management skills
Excellent problem-solving skills
- Education and Experience
3 - 5 years working experience building and optimizing data sets. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. - 3 - 5 years strong analytic skills related to working with unstructured datasets.
- A successful history of manipulating, processing, and extracting value from large, disconnected datasets.
- PowerBI Development experience and development experience
- Knowledge of Microsoft Excel, Word and Outlook
- Proficient with the following computer packages:
• Ms Excel skills
• PowerBI Development experience and development experience
The following are advantageous criteria for the position
• Degree in Information Studies or Information Technology
• knowledge of Power Apps and Power Automate.
• Microsoft Excel / Word / Outlook at an advanced level
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
COMPLIANCE GUIDANCE OFFICER
Business Unit: Discovery Central Services
Function: Compliance
Date: 14 Dec 2023
Discovery Group Compliance
Compliance Guidance Officer
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Group Compliance
The core Purpose of the Group Compliance department is to ensure that Discovery Group’s core purpose and reputation is protected. The ambition of the Group Compliance department is to be the most respected and trusted compliance practice in the financial services sector. The department must be visible, trusted and respected.
Key Purpose
Assist management in the implementation of a compliance risk management process that includes the identification, assessment, management, monitoring and reporting of compliance risks that are faced by the relevant business unit.
Areas of responsibility
The successful candidate will be required, primarily, but not limited to:
Role Specific Competencies
Education and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
COMPLIANCE GUIDANCE OFFICER
Business Unit: Discovery Central Services
Function: Compliance
Date: 14 Dec 2023
Discovery Group Compliance
Compliance Guidance Officer
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Group Compliance
The core Purpose of the Group Compliance department is to ensure that Discovery Group’s core purpose and reputation is protected. The ambition of the Group Compliance department is to be the most respected and trusted compliance practice in the financial services sector. The department must be visible, trusted and respected.
Key Purpose
Assist management in the implementation of a compliance risk management process that includes the identification, assessment, management, monitoring and reporting of compliance risks that are faced by the relevant business unit.
Areas of responsibility
The successful candidate will be required, primarily, but not limited to:
- Assist management to define, set and manage compliance framework, policies and standards specific to the function.
- Compliance monitoring of the applicable business unit compliance functions and assurance across the business units.
- Support management in the development and maintenance of the Compliance Risk Management Programmes (CRMPs) as applicable to the business unit
- Facilitate compliance and provision of guidance on applicable policies and strategic objectives by using risk management principles
- Assist management with identification and evaluation of compliance exposures and regulatory breaches.
Role Specific Competencies
- Report writing skills
- Network and relationship building
- Research skills
- Conflict Management
- Decision making skills
- Communication and presentation skills
- Team player
- Business modelling and risk management
- Stakeholder management
- Analytical skills
Education and Experience
- Relevant tertiary qualification
- Legislative Knowledge and Interpretation
- 3 years compliance specific experience
- Experience in drafting compliance risk management plans and conducting compliance monitoring
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
INSTRUCTIONAL DESIGNER
Business Unit: Sales & Distribution
Function: Content / Instructional Design
Date: 14 Dec 2023
Discovery Institute of Training
Instructional Designer
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
The vacancy is for an Instructional Design role within the Discovery Institute of Training. The role requires the Instructional Designer to develop training material for Discovery Life according to high quality standards. The role will also involve constant evaluation of the training cycle and regular updating of material. The Instructional Designer may be responsible for managing an entry level Instructional Designer, which includes delegating tasks, monitoring progress, quality and providing coaching when required.
Key Outputs
All work must be done accurately, comprehensively and in-line with set quality standards:
Competencies
Education and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
INSTRUCTIONAL DESIGNER
Business Unit: Sales & Distribution
Function: Content / Instructional Design
Date: 14 Dec 2023
Discovery Institute of Training
Instructional Designer
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
The vacancy is for an Instructional Design role within the Discovery Institute of Training. The role requires the Instructional Designer to develop training material for Discovery Life according to high quality standards. The role will also involve constant evaluation of the training cycle and regular updating of material. The Instructional Designer may be responsible for managing an entry level Instructional Designer, which includes delegating tasks, monitoring progress, quality and providing coaching when required.
Key Outputs
All work must be done accurately, comprehensively and in-line with set quality standards:
- Consult with stakeholders across business areas.
- Gather information about Discovery Life in relation to key needs and requirements of the area.
- Develop comprehensive curriculum to cater for the needs of specific areas.
- Design and develop training material and assessments for in-person and virtual training workshops and induction programmes, in line with the curriculum to ensure that learning outcomes are matched.
- Develop storyboards (only) for digital training material, which could include online courses, videos, podcasts, infographics and animations.
- - Note: The Instructional Designer will not be responsible for any development of digital material as this function is fulfilled by the Multimedia design team.
- Consult with business areas to agree on reasonable and achievable deadlines.
- Train and provide guidance to the trainers to ensure that learning outcomes are achieved through effective presentation of material.
- Maintain material and ensuring best practice guidelines are followed across the areas.
- Continuous evaluation of both trainers and the effectiveness of training material.
- Develop material based on technical product information and specifications.
- Effective management of the portfolio, setting goals and objectives for the portfolio and prioritisation of projects.
- Could include effective leadership and management of the entry level Insure Instructional Designer.
Competencies
- Creative and innovative
- Very good command of English language
- Good leadership and coaching skills
- Demonstrate strong instructional writing skills
- Attention to detail
- Good project management skills
- Communicate effectively with diverse personalities
- Delivering results and meeting customer expectations
- Coping with pressure and setbacks
- Adapting and responding to change
- Relating and networking
- Applying expertise and technology
Education and Experience
- 3 years experience in Instructional Designer
- Knowledge and experience working in the long-term insurance industry.
- Education and training qualification, specifically Design and Development
- Business related degree
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
BUSINESS ANALYST (SENIOR)
Business Unit: Discovery Insure
Function: Business Analysis
Date: 13 Dec 2023
Discovery – Insure
Business Analyst (Senior) - Vitality Drive International
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to providing unique and innovative solutions that help and dazzle both financial advisers and clients.
Key Purpose
To provide support to the business unit by assisting the business unit to define and develop business processes through questioning stated requirements, providing recommendations, and designing process diagrams.
Areas of responsibility may include but not limited to
Collaboration: To bring all the aspects and advice together for all parties in order to enable process implementation – automated or otherwise – in a manner that achieves business objectives.
Skills
Qualification and Skills
Education
Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
BUSINESS ANALYST (SENIOR)
Business Unit: Discovery Insure
Function: Business Analysis
Date: 13 Dec 2023
Discovery – Insure
Business Analyst (Senior) - Vitality Drive International
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to providing unique and innovative solutions that help and dazzle both financial advisers and clients.
Key Purpose
To provide support to the business unit by assisting the business unit to define and develop business processes through questioning stated requirements, providing recommendations, and designing process diagrams.
Areas of responsibility may include but not limited to
Collaboration: To bring all the aspects and advice together for all parties in order to enable process implementation – automated or otherwise – in a manner that achieves business objectives.
- UML and Requirement Documentation: Ensuring that business needs are clearly documented by mapping changes to existing processes or developing new processes as required. The documentation of these processes in a clear manner using UML and bespoke business templates for consumption by developers, testers and business units.
- Prototyping: Able to wireframe high level concepts for understanding and agreement between developers and business to ensure agreement on flow and usability.
- Business Knowledge: Able to understand and consume business processes as well as document business processes in the flow of standard operating procedures – outside of the concept of functional requirements.
- Development Support: To provide support during the development phase by being available for questions or clarification and providing feedback to Development teams as appropriate. To minimise the number of comebacks or rework required by the Developers through clearly articulating and communicating business specifications, using multiple channels (workshops, email etc) to facilitate understanding.
- Testing Support: To provide support during the testing phase by being agreeing scope and validating test cases as well as facilitating with sign off of UAT as appropriate.
- Guidance and advice to the business: To provide sound guidance and advice on planned changes to business by striving to clearly understand business needs and making considered recommendations as appropriate.
Skills
- Analytical and Conceptual (Intermediate)
- Communication (written and verbal) (Intermediate)
- Project Management (Basic)
- Multi-tasking (Intermediate)
- Relationship Building (Intermediate)
- UML (Intermediate)
- Prototyping (Intermediate)
- Test Management (Intermediate)
Qualification and Skills
Education
- Matric (Essential)
- Business Analyst course (Advantageous)
- Degree / Diploma in IT (Advantageous)
Experience
- 3 years Business Analyst experience (Essential)
- 2 years UML experience (Essential)
- 2 years Screen Prototyping experience (Essential)
- 1 year Insurance industry experience (Advantageous)
- 1 year Commercial Lines experience (Advantageous)
- 2 years Test and Defect Management Tools experience (Advantageous)
- Scrum Master exposure
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
LEGAL MANAGER
Business Unit: Vitality RSA
Function: Legal Affairs
Date: 13 Dec 2023
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
We currently have an opportunity for a Legal Manager. This role will be reporting to the Divisional Legal Manager within Discovery Vitality.
Key Purpose of the role:
The Legal Manager is part of a team that is responsible for safeguarding the business reputation by facilitating the process by which business follows legislative guidelines. The incumbent acts in an advisory capacity to Senior Management on a variety of legal matters, including those related to intra-group contracts, service provider negotiations and contracting, terms and conditions drafting; as well as other legal contractual arrangements.
Areas of responsibility may include but not limited to:
A suitable candidate must demonstrate the following competencies:
Qualifications and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
LEGAL MANAGER
Business Unit: Vitality RSA
Function: Legal Affairs
Date: 13 Dec 2023
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
We currently have an opportunity for a Legal Manager. This role will be reporting to the Divisional Legal Manager within Discovery Vitality.
Key Purpose of the role:
The Legal Manager is part of a team that is responsible for safeguarding the business reputation by facilitating the process by which business follows legislative guidelines. The incumbent acts in an advisory capacity to Senior Management on a variety of legal matters, including those related to intra-group contracts, service provider negotiations and contracting, terms and conditions drafting; as well as other legal contractual arrangements.
Areas of responsibility may include but not limited to:
- Gives accurate and timely legal advice to Senior Management on a variety of legal topics.
- Collaborates with management to draft client specific legal requirements including product specifications, advise and review product, campaign and competition terms and conditions, legal notices and other contractual documentation.
- Provides legal input in respect of internal governance policies.
- Researches and analyses legislation with a view to identifying legal risks.
- Communicates and negotiates with external parties (external counsel, service providers etc.) in respect of drafting of legal documentation.
- Drafts:
- Complex agreements, which includes without limitation, commercial agreements, service legal agreement and NDAs;
- legal opinions and executive summaries; and
- other legal documents to ensure the company’s full legal rights are entrenched and that the obligations of all parties are incorporated.
- N.P.O. governance, which includes being the key legal advisor for Team Vitality running and cycling clubs
- Deals with complex legal matters across multiple stakeholders.
- Provides clarity on legal language or specific interpretation to various stakeholders.
- Advanced understanding and application of the Consumer Protection Act, Protection of Personal Information Act, Electronic Communications and Transactions Act, contract law, competition law, intellectual property law.
- Attending to court processes and legal notices
- Maintenance of electronic contract management system.
- Manage the repository of contracts
- Keep abreast with relevant legislation and ability to advise on associated implications and risks affecting the business.
- Working collaboratively with other areas in Discovery
- Manage the Intellectual Property portfolio.
A suitable candidate must demonstrate the following competencies:
- Strong drafting skills
- Ability to deliver in a high stress environment
- Ability to work independently as well as effectively within a team
- Ability to assume progressive responsibilities within assigned work as experience is gained in the position
- Demonstrable business acumen
- Excellent verbal and written communication skills
- Analytical skills
- Problem solving skills, including the ability to navigate technical legislative landscape to provide solutions to business
- Decisiveness
- Market awareness (locally & internationally)
- Relationship building.
Qualifications and Experience
- Completed LLB degree
- Admitted attorney or advocate would be advantageous
- 5 years to 7 years relevant legal experience, preferably in a corporate environment.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
ADMINISTRATOR
Business Unit: Discovery Invest
Function: Administration and Office Support
Date: 13 Dec 2023
Key Purpose
Operations specialist to assist manager and team with driving implementation of key objectives and strategic initiatives within Payments Team.
Areas of responsibility may include but not limited to:
Personal Attributes and Skills
• Client Centric
• Values Driven
• Resilient
• Optimistic
• Drives Results
• Instils Trust
• People Savvy
• Excellent Communication Skills
• Problem Solver
• Learns on the Fly
• Detailed and Focused
• A strong ability to apply information
• Enthusiastic and flexible to change
Education and Experience
• Matric
• Business Degree (Advantageous)
• A minimum 2 years experience in the LISP industry
• Knowledge and Experience of the Pension Funds Legislation
• Knowledge if Long-Term Insurance Legislation
• Knowledge of the Collective Investment Schemes Legislation
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
ADMINISTRATOR
Business Unit: Discovery Invest
Function: Administration and Office Support
Date: 13 Dec 2023
Key Purpose
Operations specialist to assist manager and team with driving implementation of key objectives and strategic initiatives within Payments Team.
Areas of responsibility may include but not limited to:
- Administration of Discovery Invest Products
- Death claim processing
- Emigration Claim Processing
- Maturity claims processing
- Ill Health Claims Processing
- Discretionary Claims Processing
- Retirement Claims Processing
- Handling telephonic queries from policyholders, financial advisors and franchises
- Liaising with clients and franchise in obtaining outstanding requirements
- Relationship building with financial advisors and internal and external colleagues /clients
- Statistics of workloads to ensure that daily targets are met
- Ensure that all standard operating procedures and business rules are adhered to.
- Assisting with testing and system implementations
Personal Attributes and Skills
• Client Centric
• Values Driven
• Resilient
• Optimistic
• Drives Results
• Instils Trust
• People Savvy
• Excellent Communication Skills
• Problem Solver
• Learns on the Fly
• Detailed and Focused
• A strong ability to apply information
• Enthusiastic and flexible to change
Education and Experience
• Matric
• Business Degree (Advantageous)
• A minimum 2 years experience in the LISP industry
• Knowledge and Experience of the Pension Funds Legislation
• Knowledge if Long-Term Insurance Legislation
• Knowledge of the Collective Investment Schemes Legislation
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
SALES MANAGER: FUNERAL COVER
Business Unit: Sales & Distribution
Function: Sales Management (FAIS Accredited)
Date: 12 Dec 2023
Discovery- Sales and Distribution
Sales Manager
Location: Port Elizabeth
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
Accountability and leadership of the Discovery Funeral Sales Team.
Areas of responsibility may include but not limited to:
KI responsibilities may include but not limited to
Competencies
Qualification and Skills
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
SALES MANAGER: FUNERAL COVER
Business Unit: Sales & Distribution
Function: Sales Management (FAIS Accredited)
Date: 12 Dec 2023
Discovery- Sales and Distribution
Sales Manager
Location: Port Elizabeth
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
Accountability and leadership of the Discovery Funeral Sales Team.
Areas of responsibility may include but not limited to:
- Lead and manage a Funeral Cover sales channel consisting of financial advisors.
- Achievement of sales and quality targets.
- Ensuring a professional level of interactions with intermediaries and HR contacts.
- Inductions and leads management, ensuring that campaigns and leads are correctly managed
- Ongoing liaison and relationship building with various stakeholders.
- MIS Reporting, create and maintain reporting
- Business processes and operational improvement
- Promote a positive and proactive approach to compliance and risk,
- Ability to proactively manage change.
- To work as a team player within a team environment, participating willingly and providing support and guidance to colleagues at all times
- Compliance and risk management and adherence, coach staff to improve performance and behaviours.
- Create an energetic and fun work environment
KI responsibilities may include but not limited to
- A KI is responsible for management and oversight of the FSPs activities relating to rendering of financial services, which includes advice and/or intermediary services.
- must monitor that the statutory obligation of the FSP are complied with.
- must comply with the fit and proper requirements (COB, RE, Qualification, PST and CPD).
- Ensure that representatives are compliant with the fit and proper requirements.
- Representatives complete all required training for their role.
- Review the advice rendered by the representative.
- Monitor on an ongoing basis that the representatives are treating customers fairly.
- Monitor representatives under supervision:
- To ensure that all the required fit and proper requirements are complied with (Qualification and PST), where monitoring of representatives under supervision is delegated, the following should be done: record the process of delegation and the reporting frequency monitoring done.
- Instil a culture of treating customers fairly in all aspects of the business.
- Ensure that there are business processes and operational ability.
Competencies
- Ability to engage Union representatives.
- Logical, analytical problem-solving ability.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work independently.
- Ability to take accountability, responsibility and ownership.
- Able to take initiative and exercise sound judgment and decision making.
- Ability to work in a highly pressurized, target oriented environment.
- Ability to deal positively with change and uncertainty.
- Strong business acumen.
- Strong sales and persuasive skills.
- Strong quality orientation.
- Good organizational skills.
- Proactive, self-motivated.
- Able to identify, nurture and develop talent.
- Customer oriented.
- Ability to meet deadlines timeously
Qualification and Skills
- Matric (Grade 12)
- RE 1 & RE 5
- Relevant Tertiary Education required.
- Four – Six years sales management experience in a target driven in/outbound sales.
- Computer skills: Microsoft word; Excel; Email.
- NQF Level 5 and Regulatory Exams compulsory
- Fluent in speaking Xhosa
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
SERVICING ADMINISTRATOR
Business Unit: Discovery Employee Benefits
Function: Administration and Office Support
Date: 12 Dec 2023
Achieve more than YOU BELIEVE
Discovery – Employee Benefits- Group Risk
Servicing Administrator
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Employee Benefits
Discovery Employee Benefits- Group Risk Inspire employees to lead healthier lives and unlock financial value from our dynamic Group Risk protection benefits and wellness programmes.
Key Purpose
The key purpose of this role is to administer Group Risk policies, reconciling scheme and reassurance premiums and to handle all queries relating to any of the above with external and internal clients
Areas of responsibility may include but not limited to
Personal Attributes
Education and Experience
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
SERVICING ADMINISTRATOR
Business Unit: Discovery Employee Benefits
Function: Administration and Office Support
Date: 12 Dec 2023
Achieve more than YOU BELIEVE
Discovery – Employee Benefits- Group Risk
Servicing Administrator
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Employee Benefits
Discovery Employee Benefits- Group Risk Inspire employees to lead healthier lives and unlock financial value from our dynamic Group Risk protection benefits and wellness programmes.
Key Purpose
The key purpose of this role is to administer Group Risk policies, reconciling scheme and reassurance premiums and to handle all queries relating to any of the above with external and internal clients
Areas of responsibility may include but not limited to
- Processing of all daily and monthly transactional activity within agree service levels.
- Process data comparison to prepare reconciliation of premiums to ensure that the client is applying correct rates against internal billing.
- Liaison with both internal and external clients to ensure resolution of client queries (TWT); as per SLA
- Responsible for entire billing process including monitor monthly billing, contributions allocation and sending statements
- Compare bank statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes. Issue credit control where necessary.
- Handling of general admin queries
Personal Attributes
- Leading and Supervising
- Planning & Organizing skills
- Working with People - Communication
- Persuading and Influencing
- Adhering to Principles and Values – Self management
- Delivering Results and Meeting Customer Expectations
- Coping with Pressure and Setbacks
- Relating and Networking
- Team work and analytical skills
- Communication
- Problem solving
- Initiative and enterprise
- Learning
- Technology
Education and Experience
- Matric - essential
- MS Office – Especially Excel Skills,
- Group Life /Risk Insurance experience- an advantage
- Full compliance and legislative universe relating to employee benefits, FAIS and Umbrella Funds.
- 3 -5 years’ experience within a Group Life Administration environment- an advantage
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
HEAD OF OPERATIONS INTELLIGENCE
Business Unit: Discovery Health
Function: Business Analysis
Date: 12 Dec 2023
Discovery Health
Head of Operations Intelligence
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
About the Data Science Unit – Operations Intelligence
The position available is in the Discovery Health Data Science Unit leading the Operations Intelligence team. We apply machine learning including predictive analytics, NLP, big data, and analytic skills to provide unique data-driven answers to exciting challenges and solutions in servicing, operations, and other areas of the business. The team has access to structured and unstructured data and makes use of the latest international innovative big data architecture.
Key Purpose
In this role you will be involved in creating opportunities that delight our customers by leveraging Discovery’s vast clinical, demographic, and operational data. Using this data with predictive modelling and machine learning techniques you will have a direct impact on strategic initiatives to support Discovery’s world-class servicing and operations. The successful applicant will be working within a highly specialized and growing team of data scientists and operational specialists investigating ways to optimize and improve client services for Discovery’s clients.
Areas of responsibility may include but not limited to
Personal Attributes and Skills
Education and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
HEAD OF OPERATIONS INTELLIGENCE
Business Unit: Discovery Health
Function: Business Analysis
Date: 12 Dec 2023
Discovery Health
Head of Operations Intelligence
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
About the Data Science Unit – Operations Intelligence
The position available is in the Discovery Health Data Science Unit leading the Operations Intelligence team. We apply machine learning including predictive analytics, NLP, big data, and analytic skills to provide unique data-driven answers to exciting challenges and solutions in servicing, operations, and other areas of the business. The team has access to structured and unstructured data and makes use of the latest international innovative big data architecture.
Key Purpose
In this role you will be involved in creating opportunities that delight our customers by leveraging Discovery’s vast clinical, demographic, and operational data. Using this data with predictive modelling and machine learning techniques you will have a direct impact on strategic initiatives to support Discovery’s world-class servicing and operations. The successful applicant will be working within a highly specialized and growing team of data scientists and operational specialists investigating ways to optimize and improve client services for Discovery’s clients.
Areas of responsibility may include but not limited to
- Providing leadership, guidance and assistance to the team regarding complex machine learning and data science models so that business needs are met, and staff knowledge is improved
- Connecting with a multitude of stakeholders to understand the data in a healthcare and operational context
- Connecting with business to get an understanding of their processes and databases to streamline and improve them using analytics.
- Mining large structured and unstructured datasets to find new insights to inform operational efficiency and ‘member- delight’ interaction strategies
- Research and application of the most up to date machine learning algorithms and AI techniques
- Present data and model findings in a way that provides actionable insights to business users
- Ensuring the team produces analytic reports, build new models and tools for the business that assists them with the identification of areas for improvement in the member journey
- Ensuring all models and tools built by the team are automated, fully integrated into business and the model performance is monitored
- Presenting reviews and updates of work performed by the team to internal stakeholders
- Presenting operations analytics strategy to operations exco members annually
Personal Attributes and Skills
- Experience in data science programming languages such as R, Python or Scala
- Experience in data manipulation skills including SQL to extract, transform and load data
- Experience in interactive data exploration and data-driven story telling
- Hands on experience with Big Data systems will be preferred
- Strong analytical and statistical knowledge with an understanding of the latest machine learning algorithms for both structured and unstructured data
- Ability to formulate problem statements and develop a plan for tackling the problem
- Strong ability to communicate findings and recommendations from data (visual, verbal and written)
- Integration and implementation experience
- A passion for data exploration and analytics and uncovering unknown correlations
- Willing to learn and grow exponentially
- Ability to work cohesively in a team environment and balance multiple priorities
- High level of attention to detail, resilience, enthusiasm, energy and drive
Education and Experience
- Honours or Master’s degree in either Data Science, Statistics, or Applied Mathematics with some experience in software engineering, computer science or working with big disparate sets of data, OR
- Honours or Master’s degree in Computer Science with experience in statistical modelling, data mining and machine learning
- Other analytical qualifications will also be considered if accompanied by the relevant experience
- A minimum of 5 years’ work experience in the analytics field with experience leading people
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
COMPLIANCE OFFICER
Business Unit: Discovery Connect
Function: Call Center / Contact Center
Date: 12 Dec 2023
About Discovery Connect Distribution Services
DCDS Compliance is an independent first line function within a Call center environment that provides compliance oversight and advice regarding legislation, industry standards, codes, guidelines, and best practice to in line with the Group Compliance Services and Advice frameworks and standards to the DCDS business.
Key Purpose
The success of Discovery is made possible by our great people. Discovery Connect Distribution Services (DCDS) is looking for a great person to join their Discovery Compliance team as a Compliance Officer to be responsible for the Business Unit Compliance Monitoring and managing compliance risk.
The role is for a Junior Compliance Officer that will assist the Compliance Manager in managing compliance within the business and to align to Group compliance frameworks and policies. The person will be required to understand the Call Centre compliance environment and have financial services experience.
Areas of Responsibility
The successful candidate will be expected to perform on, but not be limited to the following key outputs:
Skills and Personal Attributes
Education and Experience
Advantageous
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
COMPLIANCE OFFICER
Business Unit: Discovery Connect
Function: Call Center / Contact Center
Date: 12 Dec 2023
About Discovery Connect Distribution Services
DCDS Compliance is an independent first line function within a Call center environment that provides compliance oversight and advice regarding legislation, industry standards, codes, guidelines, and best practice to in line with the Group Compliance Services and Advice frameworks and standards to the DCDS business.
Key Purpose
The success of Discovery is made possible by our great people. Discovery Connect Distribution Services (DCDS) is looking for a great person to join their Discovery Compliance team as a Compliance Officer to be responsible for the Business Unit Compliance Monitoring and managing compliance risk.
The role is for a Junior Compliance Officer that will assist the Compliance Manager in managing compliance within the business and to align to Group compliance frameworks and policies. The person will be required to understand the Call Centre compliance environment and have financial services experience.
Areas of Responsibility
The successful candidate will be expected to perform on, but not be limited to the following key outputs:
- Review of the compliance risk management control environment across the business;
- Assist management with identification and evaluation of compliance exposures/regulatory breaches;
- Providing guidance to Key Individuals and Representatives to ensure compliance with legislation;
- Assist in monitoring compliance with applicable legislation and internal requirements;
- Compile and submit compliance report;
- Support the sales managers in exercising their responsibility for oversight of compliance within their teams
- Facilitate FAIS Hearings and Debarments
- Execute all other functions related to the compliance mandate as delegated by the Compliance Manager
- Agree detailed findings with management, and provide appropriate recommendations for management actions
- Preparation of follow-up progress reports
Skills and Personal Attributes
- Detailed knowledge of local (South African) legislation relating to financial services and able to interpret and apply legislation, including, but not limited to the following: FAIS, Protection of Personal Information Act, Insurance Act.
- Sound understanding of Compliance methodology, working knowledge of all elements comprising.
- Writes in a well-structured and logical way – must have ability to write and review compliance policies and draft compliance guidance notes and reports with detail required to inform the business of regulatory requirements and potential impacts
- Strong listening, organisational and communication skills and able to think in an analytical and conceptual manner.
- Efficient time management skills, including quick turnaround time on quality work
- Able to work well under pressure
Education and Experience
- Relevant tertiary education
- Post-graduate qualification in Compliance Management (advantageous)
- At least 3 to 5 years’ experience within a compliance environment - Financial Services Industry
Advantageous
- RE 1 and 5
- Call center compliance experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
RISK MANAGER (MEDICAL AND SURGICAL DEVICES)
Business Unit: Discovery Health
Function: Clinical
Date: 12 Dec 2023
Discovery – Health
Risk Manager (Medical and Surgical Devices)
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About the Strategic Risk Management team
As a member of the Strategic Risk Management (SRM) you are responsible for risk management and the relationship interface with all Health Professional disciplines. The unit plays a key role in defining and implementing benefit changes and innovative initiatives to achieve agreed strategic company objectives.
Key Purpose
Management, tracking and implementation of risk initiatives relevant for Medical and Surgical devices within the Surgical Risk management team, with a particular focus on reimbursement models and pricing for the devices used in and out of hospital
Areas of responsibility may include but not limited to:
The successful incumbent will be responsible for, but not limited to the following:
Personal Attributes and Skills
The successful candidate must demonstrate the following skills and abilities:
Qualifications and Experience:
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
RISK MANAGER (MEDICAL AND SURGICAL DEVICES)
Business Unit: Discovery Health
Function: Clinical
Date: 12 Dec 2023
Discovery – Health
Risk Manager (Medical and Surgical Devices)
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About the Strategic Risk Management team
As a member of the Strategic Risk Management (SRM) you are responsible for risk management and the relationship interface with all Health Professional disciplines. The unit plays a key role in defining and implementing benefit changes and innovative initiatives to achieve agreed strategic company objectives.
Key Purpose
Management, tracking and implementation of risk initiatives relevant for Medical and Surgical devices within the Surgical Risk management team, with a particular focus on reimbursement models and pricing for the devices used in and out of hospital
Areas of responsibility may include but not limited to:
The successful incumbent will be responsible for, but not limited to the following:
- Develop and implement effective new commercial strategies to manage medical and surgical device costs.
- Proactively monitors and analyses current utilization trends and costs and implements strategies to contain costs.
- Successfully lead and negotiate favorable reimbursement agreements/models with medical device suppliers.
- Represent DH internally and externally at MedTech forums, professional societies and hospital associations.
- Collaborate with cross-functional teams, to align business objectives and develop integrated strategies.
Personal Attributes and Skills
The successful candidate must demonstrate the following skills and abilities:
- Business & Containment Strategies
- Data Analysis & Decision Making
- Commercial and Negotiation Skills
- Organisational & Strategic Leadership
Qualifications and Experience:
- Knowledge of Medtech and Pharma - Advantageous
- Health related qualification - Advantageous
- Risk Management skill or experience – Advantageous
- Financial qualification- Advantageous
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
PRE AUTH SERVICE CONSULTANT - DURBAN
Business Unit: Discovery Health
Function: Clinical
Date: 11 Dec 2023
Discovery Health
Pre-authorisation Service Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servicing channels, primarily over the telephone.
To effectively manage the risk of in-hospital admissions by using your clinical knowledge and integrating this with your understanding of the benefits of the scheme and ensuring accurate information regarding funding
Key outputs
The successful applicant will be responsible for but not limited to the following job functions:
Competencies and Skills
Behavioural Competencies
Knowledge
Skills
Personal Attribute and Skills:
Education and Experience
Education:
Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
PRE AUTH SERVICE CONSULTANT - DURBAN
Business Unit: Discovery Health
Function: Clinical
Date: 11 Dec 2023
Discovery Health
Pre-authorisation Service Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servicing channels, primarily over the telephone.
To effectively manage the risk of in-hospital admissions by using your clinical knowledge and integrating this with your understanding of the benefits of the scheme and ensuring accurate information regarding funding
Key outputs
The successful applicant will be responsible for but not limited to the following job functions:
- Confirming benefits according to set protocols and funding rules
- Accurately obtaining and capturing information to confirm correct funding
- Servicing all key stakeholders telephonically and via other servicing channels until the query has been resolved
- Servicing key stakeholders in a customer centric way to ensure that we live by our service principles
- Keeping up to date with product changes and benefits to ensure that all key stakeholders are accurately serviced
- Continuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understood
- Achieving and exceeding key performance metrics relating to service delivery
- Keeping abreast of continuous process, product updates and digital tools
- Dealing with multiple interactions
- Consistently utilizing all servicing tools available
Competencies and Skills
Behavioural Competencies
- Following instruction and procedures (Self-development)
- Analysing (Managing Complexity)
- Learning and Researching (Nimble Learning)
- Presenting and communicating information (Communicating effectively)
- Delivering results and meeting customer expectations (Customer focus)
- Deciding and initiating action (Decision Quality)
- Working with people (Collaborating)
- Writing and reporting (Communicating effectively)
Knowledge
- Anatomy and Physiology
Skills
- Time Management
- Verbal and written communication
- Working under pressure
Personal Attribute and Skills:
- Customer Centric
Education and Experience
Education:
- Matric
- South African accredited Clinical Qualification
Experience
- At least 6 months working experience in a customer services or clinical environment
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
BI ACTUARIAL ANALYST
Business Unit: Discovery Insure
Function: Actuarial Sciences
Date: 11 Dec 2023
Discovery – Insure
BI Actuarial Analyst
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers. Our commitment is backed up by our innovation and a driving program that really works. Good drivers get great rewards and have fewer and less severe accidents. Discovery Insure provides clients with comprehensive car and home insurance with no excess on theft, hail, hijacking and malicious damage, combined with innovative, simple and effective service solutions to help our clients with all aspects of their insurance cover.
Discovery Insure is an environment of individuals who are committed to dazzling clients, innovation and great people.
Key Purpose
Providing business intelligence analytical capabilities.
The BI Actuarial Analyst will enable data driven decision making by leveraging their technical ability to guide and support various business units.
Areas of responsibility may include but are not limited to
Personal Attributes and Skills
Education and Experience
Required:
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
BI ACTUARIAL ANALYST
Business Unit: Discovery Insure
Function: Actuarial Sciences
Date: 11 Dec 2023
Discovery – Insure
BI Actuarial Analyst
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers. Our commitment is backed up by our innovation and a driving program that really works. Good drivers get great rewards and have fewer and less severe accidents. Discovery Insure provides clients with comprehensive car and home insurance with no excess on theft, hail, hijacking and malicious damage, combined with innovative, simple and effective service solutions to help our clients with all aspects of their insurance cover.
Discovery Insure is an environment of individuals who are committed to dazzling clients, innovation and great people.
Key Purpose
Providing business intelligence analytical capabilities.
The BI Actuarial Analyst will enable data driven decision making by leveraging their technical ability to guide and support various business units.
Areas of responsibility may include but are not limited to
- Provide deep analysis into issues found in the business (all lines of business)
- Use data and analysis to recommend actions to solve problems and produce efficiencies
- Present and communicate results and solutions
- Provide actuarial input for the BI reporting team
- Manage Stakeholders and build relationships
- Guide and up skill junior members of the team
Personal Attributes and Skills
- Values Driven
- Optimistic
- Learns on the Fly
- Resilient
- Instils Trust
- People Savvy
- Drives Results
- Problem Solver
- Deciding and initiating action
- Working with people
- Presenting and communication information
- Writing and reporting
- Analysing
- Creating and innovating
- Following Instructions and procedures
- Entrepreneurial and commercial thinking
Education and Experience
- Modelling skills preferred (Basic)
- Power BI (Intermediate/ Advantageous)
- Honours (Advantageous)
- Programming Skills: SQL (Intermediate)
Required:
- Matric
- Bachelor’s degree in actuarial science and/or mathematical statistics/ computer science or strong mathematical/economics candidate
- At least 3 year of analytical experience within Insurance industry
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
HEALTH COACH - INDEPENDENT CONTRACTOR
Business Unit: Discovery Health
Function: Clinical
Date: 11 Dec 2023
Health Coach – Independent contractor
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Health Transformation (DHT)
DHCT consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams. The teams under DHCT are:
Through its teams, DHCT aims to:
About Health Coaches
Health Coaches offers a service to promote sustained lifestyle change and support through behavioural change, emotional support, benefit navigation, goal setting and tracking in order to decrease the cost of health care and improve a member’s quality of life.
Key purpose
To effectively coach eligible members in various programs ensuring that:
Key outputs
Competencies
Qualifications and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
HEALTH COACH - INDEPENDENT CONTRACTOR
Business Unit: Discovery Health
Function: Clinical
Date: 11 Dec 2023
Health Coach – Independent contractor
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Health Transformation (DHT)
DHCT consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams. The teams under DHCT are:
- Executive Wellness
- Corporate Wellness
- Health Coaches
- Southern Rx Pharmacy and Discovery Medical Suppliers
- Home Care
- Hospital @ Home
Through its teams, DHCT aims to:
- Provide quality care by bridging the gaps in the current market with high quality services
- Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden
- Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste
- Brand differentiation by providing members with innovative services that leverage the latest health technology
About Health Coaches
Health Coaches offers a service to promote sustained lifestyle change and support through behavioural change, emotional support, benefit navigation, goal setting and tracking in order to decrease the cost of health care and improve a member’s quality of life.
Key purpose
To effectively coach eligible members in various programs ensuring that:
- The coaching program outcomes and objectives are achieved.
- Members achieve sustainable health and lifestyle improvements in addition to their personal key objectives.
Key outputs
- Applying various coaching techniques to allocated members to ensure program and personal goals are achieved
- Building positive relationships to ensure successful outcomes
- Effective planning and organizing of schedules and sessions to optimize program adherence and completion rates.
- Assist members with benefit navigation, referrals and activations to optimize benefits available to them under their scheme and non-scheme products.
- Health and Lifestyle education, tracking and monitoring to achieve sustainable improvements.
- Educate members on how to manage certain chronic diseases to avoid relapses, hospital admissions and disease progression with the necessary referral to the relevant health care professional and or other therapeutic interventions.
- Accurate tracking, reporting and capturing of coaching sessions.
- Meeting set targets: productivity, quality, customer satisfaction scores.
- Calling eligible members to enrol into the various coaching programmes
- Keeping up to date with industry updates and developments
- Applying professional verbal and written communication skills required through all coaching interactions with members.
Competencies
- Written Communications: Is able to write clearly and succinctly in a variety of communications settings and styles; can get messages across that have the desired effect.
- Self-Development: Is personally committed to and actively works on continuously improve him/herself; understands different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits
- Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others
- Interpersonal Savvy: Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
- Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything
- Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities
Qualifications and Experience
- Clinical qualification accredited with a health professions body
- Knowledge of DH and Vitality products, benefits, funding, and policy rules
- Coaching experience advantageous
- Excellent communication skills, written and verbal
- Proficient in MS Excel, Word, PowerPoint
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
KEY ACCOUNT MANAGER (SENIOR) | PROCUREMENT
Business Unit: Discovery Insure
Function: Insurance (Short Term)
Date: 10 Dec 2023
Achieve more than YOU BELIEVE
Discovery – Insure
Key Account Manager (Senior) | Procurement
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to providing unique and innovative solutions that help and dazzle both financial advisers and clients.
Key Purpose
To research and manage new/existing partners as well as support the Claims operational function. Lead a team of intermediate Key Account Managers.
Areas of responsibility may include but not limited to
Skills
Qualification, Experience and Knowledge
Education
• Matric (Essential)
•Tertiary qualification (Diploma or Degree) in related field is advantageous.
Experience
Knowledge
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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KEY ACCOUNT MANAGER (SENIOR) | PROCUREMENT
Business Unit: Discovery Insure
Function: Insurance (Short Term)
Date: 10 Dec 2023
Achieve more than YOU BELIEVE
Discovery – Insure
Key Account Manager (Senior) | Procurement
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to providing unique and innovative solutions that help and dazzle both financial advisers and clients.
Key Purpose
To research and manage new/existing partners as well as support the Claims operational function. Lead a team of intermediate Key Account Managers.
Areas of responsibility may include but not limited to
- Responsible for relationship building with Claims Procurement partners and to maintain these relationships for the duration of the partnership with Discovery Insure
- Regular partner engagements, including all relevant stakeholders
- Assist partners to manage their KPA’s such as MBR scores, complaint ratio and sufficient usage of the Discovery Insure procurement portal to manage work in progress and to request payments within set timeframes.
- Ensure that partners abide by the SLA’s.
- Training and support on Procurement policies
- Lead a team of intermediate Key Account Managers
Skills
- Relationship Building
- Conflict Handling
- Attention to detail
- Communication
- Assertiveness
- Accountability
- Short term Insurance Claims fulfilment process
Qualification, Experience and Knowledge
Education
• Matric (Essential)
•Tertiary qualification (Diploma or Degree) in related field is advantageous.
Experience
- 2 years senior management experience
- 5 years experience in the motor repair industry
- 2 years relationship management experience
- Procurement experience
- Towing experience
Knowledge
- Short term Insurance Claims fulfilment process.
- Management experience in the motor repair industry.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
SALVAGE - CLAIMS MANAGER
Business Unit: Discovery Insure
Function: Insurance (Short Term)
Date: 9 Dec 2023
Discovery Insure – Salvage Claims Manager
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
Key Purpose
To manage and lead the effective operations within the Salvage Claims department in the Short term Insurance industry. To further manage Partner Relations and to improve on loss ratio and leakage.
Areas of responsibility may include but are not limited to:
Personal Attributes and Skills
Education and Experience
Required
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
SALVAGE - CLAIMS MANAGER
Business Unit: Discovery Insure
Function: Insurance (Short Term)
Date: 9 Dec 2023
Discovery Insure – Salvage Claims Manager
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Insure
Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.
Key Purpose
To manage and lead the effective operations within the Salvage Claims department in the Short term Insurance industry. To further manage Partner Relations and to improve on loss ratio and leakage.
Areas of responsibility may include but are not limited to:
- Excellent and in-depth knowledge and understanding of the end-to-end efficient salvage process
- Manage and lead the salvage team to fulfilment of business objectives set
- Understanding the importance of structures, processes, and compliance
- Deep understanding of auctions procedures and application thereof
- Understanding of, and proven track record of achieving financial benchmarks and targets
- Knowledge of techniques to shape solutions which will limit any claims leakage
- Salvage Management and disposal industry understanding
- Understanding of the expectations and business goals of the Salvage operations financial objectives
- Manage all service levels and standard operating procedures of Salvage companies.
- Analyse industry trends and improve efficiencies.
- Effectively manage operating costs within salvage portfolio
- Effectively implement, drive, manage strategy and targets as set out by the business area
- Escalated query handling from various stakeholders
Personal Attributes and Skills
- Strong negotiation skills
- Strong leadership and management skills
- Excellent relationship building skills, especially with business and service providers
- Excellent verbal and written communication skills with an ability to influence, convince and negotiate effectively
- Analytical and attentive to detail
- Resourceful problem solver
- Systematic and organised with an ability to plan and prioritise effectively
- Resilient, with an ability to work under pressure and adapt to change
Education and Experience
- Salvage Management competencies (Advanced)
- Short term insurance knowledge (Advanced)
- Loss ratio and risk management (Advanced)
- Contingency planning and business continuity (Advanced)
- Salvage Operations Management (Advanced)
Required
- Matric (Essential)
- 5 – 8 years Salvage management and leadership experience in the short-term insurance industry (Essential)
- Degree (Advantageous)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
FINANCIAL ADVISOR
Business Unit: Sales & Distribution
Function: Financial Advisors (Certified Financial Planner)
Date: 8 Dec 2023
Discovery Estate Preserver Department
Estate Preserver Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose of the role
Selling the Estate Preserver and collecting information for drafting of wills. Building relationships with Financial Advisors and identifying additional opportunities for the Financial Advisors. Offering superior client service and technical knowledge.
Areas of responsibility may include but not limited to
• Gathering accurate information for the drafting of Wills
• Issuing of quotations
• Ensuring all compliance is complied with
• Liaising with internal departments on processing issues
• Follow-up and tracking of business submitted
• Developing and maintaining Advisor relationships
• Communicating effectively with the Advisor and Identifying opportunities
• Building relationships with internal departments to ensure superior service is offered to clients
• Participating in proactive sales and marketing initiatives
Personal Attributes and skills
• Assertiveness
• Self-confidence
• Honest and ethical
• Resilience
• Perseverance
• Able to manage stress and stressful situations
• Results driven
• Self -Disciplined
• Able to influence and negotiate
• Persuasiveness
• Build strong relationships
• Use own initiative
• Decisiveness
• Time Management
• Ability to meet Deadlines timeously
• Ability to report back with accurate and concise feedback
• Ability to communicate effectively
• Ability to understand the client’s needs effectively
• Attention to detail
Qualifications and Experience
• Minimum: 2 years of sales experience
• NQF5 in Wealth Management
• RE5
• Sound knowledge of the Insurance Industry (Advantageous)
• Broker consulting experience in an insurance company or investment house (Advantageous)
• Knowledge of MS Office Suite
Other
• Own insured transport, cell phone and valid driver’s license
• Willingness to undertake business travel across Gauteng
• Ability to conduct meetings online (Zoom / Microsoft Teams)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
FINANCIAL ADVISOR
Business Unit: Sales & Distribution
Function: Financial Advisors (Certified Financial Planner)
Date: 8 Dec 2023
Discovery Estate Preserver Department
Estate Preserver Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose of the role
Selling the Estate Preserver and collecting information for drafting of wills. Building relationships with Financial Advisors and identifying additional opportunities for the Financial Advisors. Offering superior client service and technical knowledge.
Areas of responsibility may include but not limited to
• Gathering accurate information for the drafting of Wills
• Issuing of quotations
• Ensuring all compliance is complied with
• Liaising with internal departments on processing issues
• Follow-up and tracking of business submitted
• Developing and maintaining Advisor relationships
• Communicating effectively with the Advisor and Identifying opportunities
• Building relationships with internal departments to ensure superior service is offered to clients
• Participating in proactive sales and marketing initiatives
Personal Attributes and skills
• Assertiveness
• Self-confidence
• Honest and ethical
• Resilience
• Perseverance
• Able to manage stress and stressful situations
• Results driven
• Self -Disciplined
• Able to influence and negotiate
• Persuasiveness
• Build strong relationships
• Use own initiative
• Decisiveness
• Time Management
• Ability to meet Deadlines timeously
• Ability to report back with accurate and concise feedback
• Ability to communicate effectively
• Ability to understand the client’s needs effectively
• Attention to detail
Qualifications and Experience
• Minimum: 2 years of sales experience
• NQF5 in Wealth Management
• RE5
• Sound knowledge of the Insurance Industry (Advantageous)
• Broker consulting experience in an insurance company or investment house (Advantageous)
• Knowledge of MS Office Suite
Other
• Own insured transport, cell phone and valid driver’s license
• Willingness to undertake business travel across Gauteng
• Ability to conduct meetings online (Zoom / Microsoft Teams)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
CLOUD ENGINEER (IAC SPECIALIST)
Business Unit: Discovery Central Services
Function: Information Technology
Date: 8 Dec 2023
Discovery – Technology Services
Cloud Engineer
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
The Cloud engineer’s purpose is to design, deploy, and manage secure and scalable cloud infrastructure solutions using platforms like AWS, Azure, or Google Cloud. The incumbent will also be responsible for automating processes, monitoring performance, and optimizing costs to support the organization's cloud-based services. Collaborating with cross-functional teams to ensure efficient and compliant cloud operations will be part of this role.
Areas of responsibility may include but not limited to
Technical skills
In-depth expertise in:
Education and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
CLOUD ENGINEER (IAC SPECIALIST)
Business Unit: Discovery Central Services
Function: Information Technology
Date: 8 Dec 2023
Discovery – Technology Services
Cloud Engineer
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
The Cloud engineer’s purpose is to design, deploy, and manage secure and scalable cloud infrastructure solutions using platforms like AWS, Azure, or Google Cloud. The incumbent will also be responsible for automating processes, monitoring performance, and optimizing costs to support the organization's cloud-based services. Collaborating with cross-functional teams to ensure efficient and compliant cloud operations will be part of this role.
Areas of responsibility may include but not limited to
- Collaborate with cross-functional teams to design, develop, and implement IaC solutions using Terraform and SaltStack to provision and manage cloud resources.
- Build, configure, and optimize cloud infrastructure components, ensuring high availability, scalability, and security.
- Develop and maintain reusable and modular IaC templates, scripts, and configurations to streamline provisioning and deployment processes.
- Troubleshoot and resolve infrastructure issues, perform root cause analysis, and implement corrective actions to enhance system reliability.
- Work closely with DevOps and Development teams to integrate IaC practices into the continuous integration and continuous deployment (CI/CD) pipelines.
- Stay current with industry trends and emerging technologies in cloud computing and IaC to provide innovative solutions and improvements.
- Implement and enforce best practices for infrastructure security, compliance, and monitoring within the IaC framework.
- Contribute to documentation, knowledge sharing, and training materials to facilitate the adoption of IaC practices across the organization.
Technical skills
In-depth expertise in:
- Terraform and SaltStack
- Ability to design, write, and maintain complex IaC codebases
- Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud.
- Advanced DevOps skills
- Ability to automate manual process in the Cloud (Automated deployments or testing) - Intermediate
Education and Experience
- Completed Matric
- Relevant I.T degree or diploma
- Cloud Certification in either Azure or AWS (i.e. AZ-400: Designing and Implementing Microsoft DevOps Solutions or AWS Certified DevOps Engineer)
- AWS Certified DevOps Engineer (Professional)
- Terraform Associate Certification
- Salt Stack Certified Engineer
- A minimum of 5 years’ experience in cloud engineering or related experience (e.g. Development on languages such as Java, .Net), with a focus on implementing enterprise level solutions.
- Hands-on experience in deploying, managing, and automating resources within various cloud platforms such as Azure, AWS, Google Cloud, etc.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
CLINICAL CONSULTANT SECUNDA - TALENT POOL
Business Unit: Discovery Health
Function: Clinical
Date: 8 Dec 2023
Clinical Consultant Secunda – Talent Pool
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Hospital at Home
Discovery Health’s Hospital at Home offering, which gives medical aid members access to a range of benefits, delivered through their personalized care team, in the comfort of their own homes. This provides a seamless healthcare experience for patients, integrating world-class telehealth capabilities, digital tools, and sophisticated remote monitoring devices to enable real-time and continuous tracking of clinical progress and efficient delivery of care at hospital standards, with superior clinical outcomes.
Key purpose
To act as a self-directed practitioner who provides and evaluates the highest standard of evidence-based care to patients within their own home, founded on agreed management care plans and protocols.
The role will require you to deliver a range of assessments and interventions to patients in their own home to ensure timely treatment and facilitate early discharge and admission avoidance. Skills required for the role includes, cannulation, IV antibiotics, IV fluids, IV medications, urinary catheterization, palliative care and wound care (a training programme can be offered to establish this skill set).
The role will also ensure timeous, robust delivery of client onboarding end-to-end. Ensuring effective communication of client needs between key stakeholders to ensure delivery of safe and quality care.
Key Outputs
The successful applicant will be responsible for but not limited to the following job functions:
Competencies
Experience, qualifications, and mandatory requirements
Advantageous
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
CLINICAL CONSULTANT SECUNDA - TALENT POOL
Business Unit: Discovery Health
Function: Clinical
Date: 8 Dec 2023
Clinical Consultant Secunda – Talent Pool
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Hospital at Home
Discovery Health’s Hospital at Home offering, which gives medical aid members access to a range of benefits, delivered through their personalized care team, in the comfort of their own homes. This provides a seamless healthcare experience for patients, integrating world-class telehealth capabilities, digital tools, and sophisticated remote monitoring devices to enable real-time and continuous tracking of clinical progress and efficient delivery of care at hospital standards, with superior clinical outcomes.
Key purpose
To act as a self-directed practitioner who provides and evaluates the highest standard of evidence-based care to patients within their own home, founded on agreed management care plans and protocols.
The role will require you to deliver a range of assessments and interventions to patients in their own home to ensure timely treatment and facilitate early discharge and admission avoidance. Skills required for the role includes, cannulation, IV antibiotics, IV fluids, IV medications, urinary catheterization, palliative care and wound care (a training programme can be offered to establish this skill set).
The role will also ensure timeous, robust delivery of client onboarding end-to-end. Ensuring effective communication of client needs between key stakeholders to ensure delivery of safe and quality care.
Key Outputs
The successful applicant will be responsible for but not limited to the following job functions:
- Act as an autonomous practitioner and perform holistic and patient centered assessments within the patients’ own home, formulating a shared management plan with the patient.
- Ensure effective and concise communication with medical teams regarding assessments.
- Provide high quality care to patients including the ability to provide interventions such as intravenous therapies, nebulizers, and management of syringe drivers.
- Recognize emergency clinical situations such as anaphylaxis, cardiac and respiratory deterioration, to act appropriately knowing when to seek assistance.
- Liaise with patients, carers, and colleagues to assess the safety of a patient’s home environment, acting quickly to protect patients and staff from potential risk.
- Liaise with the multidisciplinary team to meet the patient’s additional needs (e.g., therapy services, social care teams or acute service.
- Provide effective and concise communication with H@H team members to ensure safe handovers and continuity of care.
- Maintain comprehensive and accurate patient and service records, sharing information as appropriate and in line with POPIA.
- On boarding of hospital at home patients.
- Setting up and removal of remote monitoring devices and troubleshooting.
- Ensuring all devices are maintained and in good working order.
- Building relationship with device vendor to manage and co-ordinate any device issues.
- To ensure that appropriate, consistent, and realistic information is provided to patients and families. To provide sensitive and complex information to relatives and patients. Provide education to member and family on programme and devices.
- Facilitating medication collection and stat treatments for patients admitted into hospital at home.
- Ability to adapt easily to changing circumstances as the job functions constantly change depending on business requirements.
- Effective decision-making capabilities, identifying clinical risks through the application of clinical knowledge and protocols, legislation, standard operating procedures (SOP’s), service level agreements (SLA’s) and the client’s benefit structure.
- Providing on call and after-hours support to doctors, oversight panel and members admitted.
- Work as part of a team and provide support in the development of team members and the service as a whole.
Competencies
- Strong clinical skills
- Excellent client communication skills
- Must be a strong collaborator, team player and individual contributor.
- Ability to work cohesively in a team environment while balancing multiple priorities.
- Able to build a sense of trust and rapport that creates a comfortable and effective workplace.
- High level of attention to detail, resilience, enthusiasm, energy and drive.
- Positive, can-do attitude focused on continuous improvement.
- Able to work under pressure and commitment to consistent high-quality delivery.
Experience, qualifications, and mandatory requirements
- Bachelor’s Degree/Diploma in Nursing.
- Must be registered with SANC and practicing.
- A minimum of 1+ years of experience in the community or emergency (casualty)/urgent care setting as a Registered Nurse.
- A minimum of 1+ years of experience working in an anaesthetics care setting as a Registered Nurse.
- A minimum of 1+ years of experience working in a dialysis care setting as a Registered Nurse.
- Basic knowledge of Microsoft office and are fully computer literate.
- Valid Basic Life Support certification.
- Registered with SANC or HPCSA.
- Fully vaccinated for COVID-19.
- Own vehicle to use to drive from patient to patient.
- Valid driver’s license.
Advantageous
- Specialty in inserting of IV drip, Wound Care and Pain Management.
- Experience in care provision.
- Experience as a Home-Based Care Nurse.
- Exposure to all therapeutic disciplines.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
ACTUARY
Business Unit: Discovery Health
Function: Actuarial Sciences
Date: 6 Dec 2023
Discovery Health – Technical Marketing
Actuary
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
Understand, analyse and optimize sales and distribution strategies across Discovery Vitality and Discovery Health using industry knowledge, analytical expertise and strategic insights.
The candidate will be required to:
Areas of responsibility may include but not limited to
The successful applicant will be responsible for but not limited to the following job functions:
Sales and distribution leadership:
Broker Leadership:
Market expertise:
Competencies
Education and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
ACTUARY
Business Unit: Discovery Health
Function: Actuarial Sciences
Date: 6 Dec 2023
Discovery Health – Technical Marketing
Actuary
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
Understand, analyse and optimize sales and distribution strategies across Discovery Vitality and Discovery Health using industry knowledge, analytical expertise and strategic insights.
The candidate will be required to:
- Develop new business strategy and analysis to lead distribution strategies,
- Storyboard and communicate complex information in a coherent, succinct manner; and
- Transform unstructured data into strategic insights to inform key business decisions.
Areas of responsibility may include but not limited to
The successful applicant will be responsible for but not limited to the following job functions:
Sales and distribution leadership:
- Responsible for strategic insights, ideas, and solutions to address sales and distribution priorities within Discovery Vitality
- Responsible for the successful product positioning and roll-out of Discovery Vitality’s annual enhancements and product launches
- Contribute to research and development through a deep understanding of the competitor space and market dynamics.
- Produce white papers and thought leadership to elevate the Discovery Vitality and Discovery Health brands, reinforcing the science-based backing of the Vitality programme.
Broker Leadership:
- Engage with distribution channels and brokers as a key decision maker to complex problems faced by Discovery Vitality and Discovery Health.
- Position newly launched Health and Vitality products via nationwide webinars and roadshows to brokers
- Develop strong relationships with brokers as the key voice on distribution sentiment and product delivery.
Market expertise:
- Detailed analysis, technical modelling and desktop research covering company performance, product utilisation, sales trends and competitor landscape to guide the business on future growth opportunities.
Competencies
- Self-starter with a strong drive for excellence
- Management and leadership skills
- Strategic thinker
- Exceptional analytical skills
- Strong communication skills, with competencies of storyboarding, presentation preparation and data visualisation
Education and Experience
- Qualified actuary, with a minimum of three years’ work experience.
- Management consulting experience is advantageous.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
SEGMENT SUPPORT MANAGER
Business Unit: Discovery Health
Function: Client Service
Date: 5 Dec 2023
Segment Support Manager
Job Purpose
The Discovery Retail Health Solutions business is looking to recruit an exceptional individual who will be responsible for managing and monitoring the strategies for delivering growth in the retail health solutions space. The Retail Health Solutions business is focused on new markets, particularly individuals who are currently uninsured, aiming to grow into this space with the newly developed, innovative health and wellness products that Discovery has on offer. Retail Health Solutions is an area that houses Discovery Health's new market businesses, including:
We are looking for a smart, self-driven person who is a natural problem solver and who delights in being challenged and innovative in a results driven manner. This is a rare opportunity for someone who wants to walk the path of developing a new market as you venture into a stimulating and exciting career.
The Segment Support Manager will support the Managing Executive within the New Markets Division, Retail Health Solutions portfolio by:
Key Outputs may include but are not limited to:
Role Specific Attributes
Work Experience
Technical Skills or Knowledge
Education
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
SEGMENT SUPPORT MANAGER
Business Unit: Discovery Health
Function: Client Service
Date: 5 Dec 2023
Segment Support Manager
Job Purpose
The Discovery Retail Health Solutions business is looking to recruit an exceptional individual who will be responsible for managing and monitoring the strategies for delivering growth in the retail health solutions space. The Retail Health Solutions business is focused on new markets, particularly individuals who are currently uninsured, aiming to grow into this space with the newly developed, innovative health and wellness products that Discovery has on offer. Retail Health Solutions is an area that houses Discovery Health's new market businesses, including:
- Flexicare
- Prepaid
- Trauma
- Gap Cover
- and any other solutions that may be developed in future to add value to this market.
We are looking for a smart, self-driven person who is a natural problem solver and who delights in being challenged and innovative in a results driven manner. This is a rare opportunity for someone who wants to walk the path of developing a new market as you venture into a stimulating and exciting career.
The Segment Support Manager will support the Managing Executive within the New Markets Division, Retail Health Solutions portfolio by:
- Taking ownership and driving the portfolio strategies to implementation
- Managing the day-to-day execution of projects with multiple teams across the business
- Designing and executing a customer value management framework
- Identifying opportunities for business improvement and efficiencies
- Provide support to ensure the acquisition of new business and business imperative projects.
Key Outputs may include but are not limited to:
- Preparation of proposals for strategic partnerships, new business and new products for both external and internal distribution.
- Assist in the development of a Customer Value Management (CVM) framework leveraging key market insights and advanced analytics.
- Implement the CVM framework leveraging the key areas across the business.
- Pro-actively design, create, execute, and monitor strategic interventions/campaigns for retention, churn and cross sell.
- Continuously optimize tactics to improve effectiveness in achieving targets.
- Regularly track and manage the performance of the CVM, retentions, sales levels
- Understand the market trends and dynamics, and gather, review and organize segment customer data and profiles into segments.
- Collaborating with teams such as R&D, marketing, sales and operations to ensure that the strategy and set standards are achieved.
- Input into operational design and process efficiencies.
- Project ownership and/or project management of strategic initiatives.
- Support product design and guide and influence design of processes to enable delivery.
- Provide ongoing reporting, analysis, and insights.
- Detailed research and analysis to provide substance to the ideas and direction of the employer executive team.
- Business reporting and compliance for the business to internal and external stakeholders including board meetings, regulatory engagements and excos .
Role Specific Attributes
- Strong analytical, problem solving and research skills
- The ability to think creatively and pursue innovative, alternative approaches
- An ability to deal with complexity, ambiguity and constant change
- An ability to deal with complex issues as well as migrate between detailed and high level requirements
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- A keen interest and deep understanding of business dynamics and strategic challenges
- Ability to influence and negotiate with impact across divisions and teams at all levels, and with external parties
- Sophisticated written and verbal communication skills for executive-level internal and external delivery
- A passion for personal development and growth, with a high learning potential
- A commitment to excellence and high-quality delivery
- Energy, enthusiasm and the need to want to find the “fun” in the work
- Drive and commitment to exceed expectations- the desire to be the best
- Reliability and dependability — can be counted on
Work Experience
- A minimum of 7 years in Customer Value Management (CVM) and at least the last 2 years in a leadership role.
- A minimum of 3 - 4 years Healthcare and/or Insurance business experience with clear leadership responsibility for key business objectives
- Strong experience in retail customer experience and journey, churn retention, campaign management and customer lifecycle management.
- Advantageous: Experience in the management of a retail insurance product with a proven track record of innovation, delivery, and performance
- Advantageous: Management consulting or telecoms industry background
Technical Skills or Knowledge
- Insights into the uninsured segment
- Developing customer value management
- Analytical thinking and ability to formulate compelling business cases
- Expertise in Customer Value Management (CVM) strategy and leverage key insights and advanced analytics
- Excellent PowerPoint skills
Education
- A completed business-related tertiary qualification or actuarial qualification (with intentions of gaining non-traditional business experience)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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UNDERWRITING PRESALES CONSULTANT
Business Unit: Vitality Life
Function: Underwriting
Date: 4 Dec 2023
Discovery – VitalityLife
Underwriting Presales Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About the VitalityLife Underwriting Team
The Presales area is a dynamic fast paced environment; Presales is a great opportunity to learn Vitality Life’s underwriting philosophy and for an individual to no longer just have a job but have a career in the insurance industry. The role of a presales agent is to offer an indication of terms before an application is submitted therefore letting the client and broker know what to expect when an application is submitted. In our area you will have assistance from our team of highly trained Presales staff as well as our underwriters and medical officers.
Key Purpose
To provide indicative underwriting decisions telephonically and via e-mail. To assist with underwriting administration whenever necessary
Areas of responsibility may include but are not limited to:
The successful applicant will be responsible for but not limited to the following job functions
Personal Attributes and Skills
Education:
Education
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
UNDERWRITING PRESALES CONSULTANT
Business Unit: Vitality Life
Function: Underwriting
Date: 4 Dec 2023
Discovery – VitalityLife
Underwriting Presales Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About the VitalityLife Underwriting Team
The Presales area is a dynamic fast paced environment; Presales is a great opportunity to learn Vitality Life’s underwriting philosophy and for an individual to no longer just have a job but have a career in the insurance industry. The role of a presales agent is to offer an indication of terms before an application is submitted therefore letting the client and broker know what to expect when an application is submitted. In our area you will have assistance from our team of highly trained Presales staff as well as our underwriters and medical officers.
Key Purpose
To provide indicative underwriting decisions telephonically and via e-mail. To assist with underwriting administration whenever necessary
Areas of responsibility may include but are not limited to:
The successful applicant will be responsible for but not limited to the following job functions
- Ensure correct risk rating is applied based on the information provided on the telephone call or via email
- Consult necessary guidelines to ensure correct risk rating is applied to potential new business
- Liaise with financial advisers and sales support staff regarding risk applied or policies that are deferred / declined.
- Attending to presales underwriting queries and escalated enquiries from brokers, Account Managers, Franchise Directors which would be telephonic, written and emailed.
- Dealing with underwriting queries and escalated queries from brokers, Account Managers, Franchise Directors to resolution.
- Administration duties relating to underwriting including queries received from New business via the work flow system
Personal Attributes and Skills
- Strong Relationships Skills.
- Deciding and initiating action
- Working with People
- Able to work unsupervised and to take initiative
- Adhering to Principles and Values
- Presenting and Communicating Information (verbal & written)
- Conflict handling
- Analytical skills
- Learning and Researching
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Adapting and Responding to Change
- Coping with extreme pressure and setbacks
- Microsoft Office
Education:
Education
- Matric / Grade 12 is essential.
- Nursing / medical related higher qualification (Post matric)
- Medical background
- Underwriting procedures & guidelines (including medical, financial and vocational)
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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CLIENT INTERACTION CONSULTANT - WESTERN CAPE
Business Unit: Marketing
Function: Marketing Management
Date: 4 Dec 2023
Discovery – Marketing
Client Interaction Consultant - Century City / Sea Point
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
To be a Discovery Brand Ambassador, who lives the values of Discovery and has the ability to create dazzling customer experiences
Areas of responsibility may include but not limited to
Competencies
Education and Experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
CLIENT INTERACTION CONSULTANT - WESTERN CAPE
Business Unit: Marketing
Function: Marketing Management
Date: 4 Dec 2023
Discovery – Marketing
Client Interaction Consultant - Century City / Sea Point
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
To be a Discovery Brand Ambassador, who lives the values of Discovery and has the ability to create dazzling customer experiences
Areas of responsibility may include but not limited to
- Navigate the client experience through our digital platforms and share the Discovery value offering
- Provide comprehensive information on all Discovery products and benefits
- Assist clients in understanding and getting the most value from their Discovery products through integration
- Create interest in Discovery products
- Willing to work retail hours, weekends and public holidays
- Represent the Discovery Store at fitness events outside of working hours
- Navigate the Discovery environment to facilitate the best client support
- Understand the business and operational processes behind products, and give constructive feedback and suggestions on enhancements
- Educate members on how to manage their Discovery products digitally
- Manage and host events within the store environment
- Fulfil administrative duties within the store
- Execute targeted store projects and campaigns
Competencies
- A proven track record of face-to-face customer experience
- A developed level of organisation
- Exceptional communication skills
- Good emotional intelligence
- A passion for customer service
- Must be adaptable to change
- Must enjoy interacting with people
- Must be a team player
- Great time management skills
Education and Experience
- Minimum 3-year undergraduate
- Post graduate qualification in marketing is advantageous
- Relevant financial services industry experience is advantageous
- Discovery work experience (Advantageous)
- Sales and client services experience
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
FINANCIAL ADVISOR: FUNERAL COVER
Business Unit: Sales & Distribution
Function: Financial Advisors (Certified Financial Planner)
Date: 4 Dec 2023
Discovery – Sales & Distribution
Funeral Financial Adviser
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
Marketing of the Discovery Funeral policies, through strategic opportunity identification and relationship building and to provide financial advice to existing and prospective clients.
Areas of responsibility may include but not limited to
Personal Attributes and Skills
Education and Experience
Location
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
FINANCIAL ADVISOR: FUNERAL COVER
Business Unit: Sales & Distribution
Function: Financial Advisors (Certified Financial Planner)
Date: 4 Dec 2023
Discovery – Sales & Distribution
Funeral Financial Adviser
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
Marketing of the Discovery Funeral policies, through strategic opportunity identification and relationship building and to provide financial advice to existing and prospective clients.
Areas of responsibility may include but not limited to
- Attend all meetings, seminars, training, and launches offered by Discovery Life and/or the Discovery Group.
- Identify and market appropriate funeral policies.
- Provide financial advice relating to funeral products to existing and prospective clients.
- Follow-up and follow-through to conclusion on all unpaid premiums to ensure business is retained.
Personal Attributes and Skills
- Strategic thinking
- Persuading and influencing
- Resilience and tenacity
- Sales and target driven
- Exceptional communication skills
- Opportunity and solution orientated
- Independent and highly adaptable to change
Education and Experience
- National Senior Certificate (Matric/Grade 12)
- Minimum 2 years Funeral sales experience
- Minimum 3 years within the Financial Services industry
- Industry related NQF 5 - 120 credits (Advantageous)
- RE accreditation (Advantageous)
Location
- Sandton
- Pretoria
- Vereeniging
- Bloemfontein
- Cape Town
- Klerksdorp
- Gqeberha
- Pietermaritzburg
- Durban
- Vaal
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
FINANCIAL ADVISOR
Business Unit: Sales & Distribution
Function: Administration and Office Support
Date: 3 Dec 2023
Discovery
Sales & Distribution
Financial Adviser
DFCR KZN
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About DFCR KZN
DFCR KZN are inspired by the difference we make in the lives of our clients, being there for them when they need it most. We are looking for suitably experienced financial advisers who share our passion for service excellence to join our team & to build a career as a financial planner with Discovery.
The individual will be responsible for growing a client base and will market all products across the entire Discovery group – Discovery Life, Discovery Invest, Discovery Health, Discovery Insure, Discovery Business Insurance and Discovery Bank. The DFCR KZN branch offers a variety of culture of people with years of experienced financial advisors and junior advisors however we all strive towards a common goal whilst always encouraging a culture for sharing ideas and supporting one another.
The focus in our branch from the support team is to make it easy for the advisor to get business accepted quickly and also providing you with opportunities to get you Infront of your clients. The DFCR KZN team has been incredible successful over the years and currently has Top ranked advisers in Discovery.
Personal Attributes and skills:
- Strong Customer focus
- Networking skills
- Able to work autonomously.
- Strong Planning and organisational skills
Experience Required:
- NQF 5 industry recognized qualification (minimum of 120 credits)
- RE 5 (preferable but not essential)
- No previous financial planning experience necessary but will be beneficial.
Important Information about the Role:
- Own vehicle essential
- Full product training & financial planning training offered.
- Ongoing support and assistance from business development managers.
- Be willing to be part of a team
- Training allowance offered during first two months.
- Commission only & incentives paid on targets reached.
- Full employee benefits – group life, income protection & pension / provident offered.
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW
FINANCIAL ADVISOR
Business Unit: Sales & Distribution
Function: Administration and Office Support
Date: 2 Dec 2023
Discovery
Sales & Distribution
Financial Adviser
DFC REEF
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About DFC Reef
DFC Reef are inspired by the difference we make in the lives of our clients, being there for them when they need it most. We are looking for suitably experienced financial advisers who share our passion for service excellence to join our team & to build a career as a financial planner with Discovery.
The individual will be responsible for growing a client base and will market all products across the entire Discovery group – Discovery Life, Discovery Invest, Discovery Health, Discovery Insure, Discovery Business Insurance and Discovery Bank. DFC Reef branch offer a variety of culture of people with years of experienced financial advisors and junior advisors we ensure that we create a culture of sharing ideas.
Focus in our branch from the support team is to make it easy for the advisor to get business accepted quickly and also getting you Infront of your clients. DFC Reef team has advisors Top ranked in Discovery.
Personal Attributes and skills:
- Strong Customer focus
- Networking skills
- Able to work autonomously.
- Strong Planning and organisational skills
Experience Required:
- NQF 5 industry recognized qualification (minimum of 120 credits)
- RE 5 (preferable but not essential)
- No previous financial planning experience necessary but will be beneficial.
Important Information about the Role:
- Own vehicle essential
- Gauteng based working from home (office allowance offered) or office based in Pretoria and Johannesburg.
- Full product training & financial planning training offered.
- Ongoing support and assistance from business development managers.
- Be willing to be part of a team
- Training allowance offered during first two months.
- Commission only & incentives paid on targets reached.
- Full employee benefits – group life, income protection & pension / provident offered.
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
APPLY NOW