DISCOVERY IS HIRING

PAYROLL ADMINISTRATOR
Business Unit: Discovery Central Services
Function: Payroll Accounting (Administration and Analysis)
Talent Pool: Payroll Administrator (12 Month Fixed Term Contract)

About Payroll
The successful candidate will be responsible for assisting the payroll department with their daily functions. They will be responsible for but not limited to capturing and maintaining their assigned cost center employee payroll records.

Key Purpose of the role
The successful candidate will be responsible for assisting the payroll department with their daily functions. They will be responsible for capturing and maintaining their cost center employee payroll records

Areas of responsibility may include but not limited to

Attending to call centre queries
Assisting with internal and external payroll queries
Assist walk in clients at payroll front desk
Reconciliation of input and salaries at QA’s and Recon stage
Extracting of reports from VIP
Inductions for new starters
Calculation and preparation of claw backs
Process separation agreements on payroll and apply for tax directives
Capturing of LOA – new hires
Capturing additional DEZ and central payroll input
Processing various deductions for employees
Preparing manual salary adjustment payments
Employee transfers
Process terminations
Update changes in banking details, marital status, job titles, job levels etc
Submit NMG pension and provident withdrawals
Provide letter of employment and UI19 forms to employees
Applying for tax numbers by use of SARS e-filing
Importing payroll batches onto Sage
Individual leave recons for employees and processing of leave adjustments
Daily filing and scanning
Ad-hoc payroll related duties
Preparation of manual payments excluded from the monthly pay run cycle
Backup to Payroll Administrators
Maintain relationships with service providers and 3rd parties
Maintain relationships with HRA’s and Cost Centre managers within Discovery
Provide payslips and IRP5 to employees
Drafting SOP’s

Competencies and Attributes

Follow processes and procedures
Effectively resolve queries within a 24 hour resolution turnaround time
Have strong organizing and time management skills
Accurate and attention to detail
Good MS Excel, MS Word and Outlook skills
Take the initiative to make quick decisions
Ability to find solutions to problems
Meet deadlines and targets

Education and Experience

Minimum matric with mathematics and accounting
Certificate/ diploma in accounting
Certificate in Sage VIP People
Microsoft proficiency
Legislation knowledge of the Labour relations, Basic conditions of employment Act, SARS – PAYE, NMG, Paradigm
computer literate
Minimum of two years Sage VIP experience

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

FINANCIAL ADVISOR
Business Unit:  Sales & Distribution
Function:  Financial Advisors (Certified Financial Planner)
Discovery Estate Preserver Department
Estate Preserver Consultant

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role
Selling the Estate Preserver and collecting information for drafting of wills. Building relationships with Financial Advisors and identifying additional opportunities for the Financial Advisors. Offering superior client service and technical knowledge.

Areas of responsibility may include but not limited to
• Gathering accurate information for the drafting of Wills
• Issuing of quotations
• Ensuring all compliance is complied with
• Liaising with internal departments on processing issues
• Follow-up and tracking of business submitted
• Developing and maintaining Advisor relationships
• Communicating effectively with the Advisor and Identifying opportunities
• Building relationships with internal departments to ensure superior service is offered to clients
• Participating in proactive sales and marketing initiatives

Personal Attributes and skills
• Assertiveness
• Self-confidence
• Honest and ethical
• Resilience
• Perseverance
• Able to manage stress and stressful situations
• Results driven
• Self -Disciplined
• Able to influence and negotiate
• Persuasiveness
• Build strong relationships
• Use own initiative
• Decisiveness
• Time Management
• Ability to meet Deadlines timeously
• Ability to report back with accurate and concise feedback
• Ability to communicate effectively
• Ability to understand the client’s needs effectively
• Attention to detail

Qualifications and Experience
• Minimum: 2 years of sales experience
• NQF5 in Wealth Management
• RE5
• Sound knowledge of the Insurance Industry (Advantageous)
• Broker consulting experience in an insurance company or investment house (Advantageous)
• Knowledge of MS Office Suite

Other
• Own insured transport, cell phone and valid driver’s license
• Willingness to undertake business travel across Gauteng
• Ability to conduct meetings online (Zoom / Microsoft Teams)

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

UX WRITER
Business Unit: Marketing
Function: Marketing Management
Discovery – Marketing
UX writer: Health Digital

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We love investing in exceptional people who understand and support our core purpose, and whose values align with ours. Our fast-paced and dynamic environment enables smart, self-driven people to grow and achieve their best.

Purpose of the role
The UX writer: Health Digital has the exciting job of creating clear, concise copy to support the customer experience throughout the Discovery Health digital ecosystem (app and website). The UX writer will research, strategise, design and craft clear copy to make it easy for our clients and healthcare professionals to navigate and use the app and website.

What you will be working on
Discovery Health is at the forefront of using healthtech to develop unique services that make it easier for members and healthcare professionals to navigate healthcare. Our vision is to empower consumers to find excellent medical care that is seamlessly financed - anytime, anywhere. Through our digital ecosystem we guide, alert and engage consumers through personalised experiences across our channels. For healthcare providers, our digital ecosystem empowers healthcare teams with the information they need to give patients excellent, personalised care that is based on accurate, clinical data.

To make this vision a reality, the UX writer will join product, design and marketing teams that share a passion for building world-class customer experiences. In the role of UX writer, you will form an integral part of the team, using clear, concise language to support various in-app and website journeys.

Your day-to-day responsibilities will include:

Collaborating in cross-functional teams, including digital, technology, development, marketing and research, to design intuitive and easy-to-use customer journeys for the Discovery Health Digital ecosystem
Ensuring work is delivered according to the project and sprint timelines
Writing relevant in-app and related copy that guides consumers and healthcare professionals to navigate the Discovery Health app and website. Related copy includes push notifications, WhatsApp and SMS copy
Developing and supporting digital campaigns to educate and encourage clients and healthcare teams to engage with the app
Establishing a consistent tone of voice and style for the Health digital assets
Building and managing relationships with various stakeholders and finding opportunities to build company-wide expertise in UX design and writing
Mentoring and coaching other writers across the Discovery Group on UX writing

Competencies

Excellent language expertise, including knowledge of plain language principles
Ability to translate complex concepts into concise messages
Understanding of UX processes and working in a design project team
Strong problem solver with the ability to analyse problems through a systems-thinking approach
Ability to play an advocacy role for clear communication and create style guides
Attention to detail
Excellent interpersonal skills
Ability to work well in a cross-functional team
Ability to work under pressure and meet deadlines

Education and Experience

Language, writing or communication qualification (preferably post-graduate qualification)
UX/UI writing training
Minimum 5 to 8 years’ writing experience with clear evidence of UX writing experience
Digital copywriting experience or qualification: advantageous

Further requirements

You will need to share your portfolio of past writing projects in the UX field.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

REGISTERED NURSE TALENT POOL - PMB
Business Unit: Discovery Health
Function: Clinical
Registered Nurse

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About HomeCare
Discovery HomeCare is a service provider that offers home-based care. Using the services of Discovery HomeCare, a member belonging to a scheme administered by Discovery Health, can receive care in the comfort and familiar surroundings of their home. Discovery HomeCare is an accredited service provider that offers our member’s high-quality service from professional nurses who have received additional quality training from Discovery Health (Pty) Ltd.

Key purpose
The Home-Based Care Nurse will be responsible for but not limited to the following:

Individualized care for clients in their own home following a hospital stay or for long term care clients who would like to be treated in the comfort of their own home.
Assess, plan, deliver and evaluate the care needs of acute, chronic, and terminally ill clients of all ages.
Provide treatment and procedures ordered by a medical practitioner.
Administer any tasks required.
Provide education, counselling and guidance to clients or families and other caregivers.

Key Outputs

Tasks include giving injections, wound care and IV therapy.
Holistic nursing care incorporating technology.
Regularly check vital signs and report any problems to the primary physician.
Work with other care professionals such as the client ‘s doctor, care worker and family.
Make recommendations to the doctor based on client’s assessments, request of additional equipment or services to benefit the client.
Responsible for the upkeep of equipment.
Conduct assessments of the home environment of clients to make sure the client is in an environment conducive to recovery and comfort.
Positively impact and influence client care.
Identify and implement opportunities for improvement to existing care.
Keep accurate records of care visits.
Work independently.

Competencies

Exceptional analytical, problem-solving skills.
High attention to detail.
Excellent communication skills (both written and verbal).
Ability to cope with emergencies, extreme pressure, and difficult situations.
Resilience, flexibility, and an ability to deal with change.
Knowledge and awareness of industry.
Ability to build relationships and interact with clients, families, and other care givers.
Sense of urgency and ability to follow through.
Ability to maintain high standards of care provision.
Genuine Care for others.
Ability to follow instructions.
Work in remote teams.

Experience, qualifications, and mandatory requirements

Bachelor’s Degree/Diploma in Nursing.
Must be registered with SANC and practicing.
1 year ICU/Trauma experience.
Basic knowledge of Microsoft office and are fully computer literate.
Valid BLS certification.
Fully vaccinated for COVID-19.
Valid driver’s license.
Own transport.

Advantageous

Specialty in inserting of IV drip, Wound Care and Pain Management.
Experience in care provision.
Experience as a Home-Based Care Nurse.
Exposure to all therapeutic disciplines.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

REGISTERED NURSE TALENT POOL - CPT
Business Unit: Discovery Health
Function: Clinical
Registered Nurse

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About HomeCare

Discovery HomeCare is a service provider that offers home-based care. Using the services of Discovery HomeCare, a member belonging to a scheme administered by Discovery Health, can receive care in the comfort and familiar surroundings of their home. Discovery HomeCare is an accredited service provider that offers our member’s high-quality service from professional nurses who have received additional quality training from Discovery Health (Pty) Ltd.

Key purpose
The Home-Based Care Nurse will be responsible for but not limited to the following:

Individualized care for clients in their own home following a hospital stay or for long term care clients who would like to be treated in the comfort of their own home.
Assess, plan, deliver and evaluate the care needs of acute, chronic, and terminally ill clients of all ages.
Provide treatment and procedures ordered by a medical practitioner.
Administer any tasks required.
Provide education, counselling and guidance to clients or families and other caregivers.

Key Outputs

Tasks include giving injections, wound care and IV therapy.
Holistic nursing care incorporating technology.
Regularly check vital signs and report any problems to the primary physician.
Work with other care professionals such as the client ‘s doctor, care worker and family.
Make recommendations to the doctor based on client’s assessments, request of additional equipment or services to benefit the client.
Responsible for the upkeep of equipment.
Conduct assessments of the home environment of clients to make sure the client is in an environment conducive to recovery and comfort.
Positively impact and influence client care.
Identify and implement opportunities for improvement to existing care.
Keep accurate records of care visits.
Work independently.

Competencies

Exceptional analytical, problem-solving skills.
High attention to detail.
Excellent communication skills (both written and verbal).
Ability to cope with emergencies, extreme pressure, and difficult situations.
Resilience, flexibility, and an ability to deal with change.
Knowledge and awareness of industry.
Ability to build relationships and interact with clients, families, and other care givers.
Sense of urgency and ability to follow through.
Ability to maintain high standards of care provision.
Genuine Care for others.
Ability to follow instructions.
Work in remote teams.

Experience, qualifications, and mandatory requirements

Bachelor’s Degree/Diploma in Nursing.
Must be registered with SANC and practicing.
1 year ICU/Trauma experience.
Basic knowledge of Microsoft office and are fully computer literate.
Valid BLS certification.
Fully vaccinated for COVID-19.
Valid driver’s license.
Own transport.

Advantageous

Specialty in inserting of IV drip, Wound Care and Pain Management.
Experience in care provision.
Experience as a Home-Based Care Nurse.
Exposure to all therapeutic disciplines.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

REGISTERED NURSE TALENT POOL - BLOEMFONTEIN
Business Unit: Discovery Health
Function: Clinical
Registered Nurse

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About HomeCare
Discovery HomeCare is a service provider that offers home-based care. Using the services of Discovery HomeCare, a member belonging to a scheme administered by Discovery Health, can receive care in the comfort and familiar surroundings of their home. Discovery HomeCare is an accredited service provider that offers our member’s high-quality service from professional nurses who have received additional quality training from Discovery Health (Pty) Ltd.

Key purpose
The Home-Based Care Nurse will be responsible for but not limited to the following:

Individualized care for clients in their own home following a hospital stay or for long term care clients who would like to be treated in the comfort of their own home.
Assess, plan, deliver and evaluate the care needs of acute, chronic, and terminally ill clients of all ages.
Provide treatment and procedures ordered by a medical practitioner.
Administer any tasks required.
Provide education, counselling and guidance to clients or families and other caregivers.

Key Outputs

Tasks include giving injections, wound care and IV therapy.
Holistic nursing care incorporating technology.
Regularly check vital signs and report any problems to the primary physician.
Work with other care professionals such as the client ‘s doctor, care worker and family.
Make recommendations to the doctor based on client’s assessments, request of additional equipment or services to benefit the client.
Responsible for the upkeep of equipment.
Conduct assessments of the home environment of clients to make sure the client is in an environment conducive to recovery and comfort.
Positively impact and influence client care.
Identify and implement opportunities for improvement to existing care.
Keep accurate records of care visits.
Work independently.

Competencies

Exceptional analytical, problem-solving skills.
High attention to detail.
Excellent communication skills (both written and verbal).
Ability to cope with emergencies, extreme pressure, and difficult situations.
Resilience, flexibility, and an ability to deal with change.
Knowledge and awareness of industry.
Ability to build relationships and interact with clients, families, and other care givers.
Sense of urgency and ability to follow through.
Ability to maintain high standards of care provision.
Genuine Care for others.
Ability to follow instructions.
Work in remote teams.

Experience, qualifications, and mandatory requirements

Bachelor’s Degree/Diploma in Nursing.
Must be registered with SANC and practicing.
1 year ICU/Trauma experience.
Basic knowledge of Microsoft office and are fully computer literate.
Valid BLS certification.
Fully vaccinated for COVID-19.
Valid driver’s license.
Own transport.

Advantageous

Specialty in inserting of IV drip, Wound Care and Pain Management.
Experience in care provision.
Experience as a Home-Based Care Nurse.
Exposure to all therapeutic disciplines.

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

REGISTERED NURSE TALENT POOL - KZN
Business Unit: Discovery Health
Function: Clinical
Registered Nurse

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About HomeCare
Discovery HomeCare is a service provider that offers home-based care. Using the services of Discovery HomeCare, a member belonging to a scheme administered by Discovery Health, can receive care in the comfort and familiar surroundings of their home. Discovery HomeCare is an accredited service provider that offers our member’s high-quality service from professional nurses who have received additional quality training from Discovery Health (Pty) Ltd.

Key purpose
The Home-Based Care Nurse will be responsible for but not limited to the following:

Individualized care for clients in their own home following a hospital stay or for long term care clients who would like to be treated in the comfort of their own home.
Assess, plan, deliver and evaluate the care needs of acute, chronic, and terminally ill clients of all ages.
Provide treatment and procedures ordered by a medical practitioner.
Administer any tasks required.
Provide education, counselling and guidance to clients or families and other caregivers.

Key Outputs

Tasks include giving injections, wound care and IV therapy.
Holistic nursing care incorporating technology.
Regularly check vital signs and report any problems to the primary physician.
Work with other care professionals such as the client ‘s doctor, care worker and family.
Make recommendations to the doctor based on client’s assessments, request of additional equipment or services to benefit the client.
Responsible for the upkeep of equipment.
Conduct assessments of the home environment of clients to make sure the client is in an environment conducive to recovery and comfort.
Positively impact and influence client care.
Identify and implement opportunities for improvement to existing care.
Keep accurate records of care visits.
Work independently.

Competencies

Exceptional analytical, problem-solving skills.
High attention to detail.
Excellent communication skills (both written and verbal).
Ability to cope with emergencies, extreme pressure, and difficult situations.
Resilience, flexibility, and an ability to deal with change.
Knowledge and awareness of industry.
Ability to build relationships and interact with clients, families, and other care givers.
Sense of urgency and ability to follow through.
Ability to maintain high standards of care provision.
Genuine Care for others.
Ability to follow instructions.
Work in remote teams.

Experience, qualifications, and mandatory requirements

Bachelor’s Degree/Diploma in Nursing.
Must be registered with SANC and practicing.
1 year ICU/Trauma experience.
Basic knowledge of Microsoft office and fully computer literate.
Valid BLS certification.
Fully vaccinated for COVID-19.
Valid driver’s license.
Own transport.

Advantageous

Specialty in inserting of IV drip, Wound Care and Pain Management.
Experience in care provision.
Experience as a Home-Based Care Nurse.
Exposure to all therapeutic disciplines.

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

REGISTERED NURSE TALENT POOL - EAST LONDON
Business Unit: Discovery Health
Function: Clinical
Registered Nurse

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About HomeCare
Discovery HomeCare is a service provider that offers home-based care. Using the services of Discovery HomeCare, a member belonging to a scheme administered by Discovery Health, can receive care in the comfort and familiar surroundings of their home. Discovery HomeCare is an accredited service provider that offers our member’s high-quality service from professional nurses who have received additional quality training from Discovery Health (Pty) Ltd.

Key purpose
The Home-Based Care Nurse will be responsible for but not limited to the following:

Individualized care for clients in their own home following a hospital stay or for long term care clients who would like to be treated in the comfort of their own home.
Assess, plan, deliver and evaluate the care needs of acute, chronic, and terminally ill clients of all ages.
Provide treatment and procedures ordered by a medical practitioner.
Administer any tasks required.
Provide education, counselling and guidance to clients or families and other caregivers.

Key Outputs

Tasks include giving injections, wound care and IV therapy.
Holistic nursing care incorporating technology.
Regularly check vital signs and report any problems to the primary physician.
Work with other care professionals such as the client ‘s doctor, care worker and family.
Make recommendations to the doctor based on client’s assessments, request of additional equipment or services to benefit the client.
Responsible for the upkeep of equipment.
Conduct assessments of the home environment of clients to make sure the client is in an environment conducive to recovery and comfort.
Positively impact and influence client care.
Identify and implement opportunities for improvement to existing care.
Keep accurate records of care visits.
Work independently.

Competencies

Exceptional analytical, problem-solving skills.
High attention to detail.
Excellent communication skills (both written and verbal).
Ability to cope with emergencies, extreme pressure, and difficult situations.
Resilience, flexibility, and an ability to deal with change.
Knowledge and awareness of industry.
Ability to build relationships and interact with clients, families, and other care givers.
Sense of urgency and ability to follow through.
Ability to maintain high standards of care provision.
Genuine Care for others.
Ability to follow instructions.
Work in remote teams.

Experience, qualifications, and mandatory requirements

Bachelor’s Degree/Diploma in Nursing.
Must be registered with SANC and practicing.
1 year ICU/Trauma experience.
Basic knowledge of Microsoft office and are fully computer literate.
Valid BLS certification.
Fully vaccinated for COVID-19.
Valid driver’s license.
Own transport.

Advantageous

Specialty in inserting of IV drip, Wound Care and Pain Management.
Experience in care provision.
Experience as a Home-Based Care Nurse.
Exposure to all therapeutic disciplines.

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

REGISTERED NURSE TALENT POOL - JHB
Business Unit: Discovery Health
Function: Clinical
Registered Nurse

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About HomeCare
Discovery HomeCare is a service provider that offers home-based care. Using the services of Discovery HomeCare, a member belonging to a scheme administered by Discovery Health, can receive care in the comfort and familiar surroundings of their home. Discovery HomeCare is an accredited service provider that offers our member’s high-quality service from professional nurses who have received additional quality training from Discovery Health (Pty) Ltd.

Key purpose
The Home-Based Care Nurse will be responsible for but not limited to the following:

Individualized care for clients in their own home following a hospital stay or for long term care clients who would like to be treated in the comfort of their own home.
Assess, plan, deliver and evaluate the care needs of acute, chronic, and terminally ill clients of all ages.
Provide treatment and procedures ordered by a medical practitioner.
Administer any tasks required.
Provide education, counselling and guidance to clients or families and other caregivers.

Key Outputs

Tasks include giving injections, wound care and IV therapy.
Holistic nursing care incorporating technology.
Regularly check vital signs and report any problems to the primary physician.
Work with other care professionals such as the client ‘s doctor, care worker and family.
Make recommendations to the doctor based on client’s assessments, request of additional equipment or services to benefit the client.
Responsible for the upkeep of equipment.
Conduct assessments of the home environment of clients to make sure the client is in an environment conducive to recovery and comfort.
Positively impact and influence client care.
Identify and implement opportunities for improvement to existing care.
Keep accurate records of care visits.
Work independently.

Competencies

Exceptional analytical, problem-solving skills.
High attention to detail.
Excellent communication skills (both written and verbal).
Ability to cope with emergencies, extreme pressure, and difficult situations.
Resilience, flexibility, and an ability to deal with change.
Knowledge and awareness of industry.
Ability to build relationships and interact with clients, families, and other care givers.
Sense of urgency and ability to follow through.
Ability to maintain high standards of care provision.
Genuine Care for others.
Ability to follow instructions.
Work in remote teams.

Experience, qualifications, and mandatory requirements

Bachelor’s Degree/Diploma in Nursing.
Must be registered with SANC and practicing.
1 year ICU/Trauma experience.
Basic knowledge of Microsoft office and fully computer literate.
Current BLS certification.
Fully vaccinated for COVID-19.
Valid driver's license.
Own transport.

Advantageous

Specialty in inserting of IV drip, Wound Care and Pain Management.
Experience in care provision.
Experience as a Home-Based Care Nurse.
Exposure to all therapeutic disciplines.

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

REGISTERED NURSE TALENT POOL - PORT ELIZABETH
Business Unit: Discovery Health
Function: Clinical
Registered Nurse

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About HomeCare
Discovery HomeCare is a service provider that offers home-based care. Using the services of Discovery HomeCare, a member belonging to a scheme administered by Discovery Health, can receive care in the comfort and familiar surroundings of their home. Discovery HomeCare is an accredited service provider that offers our member’s high-quality service from professional nurses who have received additional quality training from Discovery Health (Pty) Ltd.

Key purpose
The Home-Based Care Nurse will be responsible for but not limited to the following:

Individualized care for clients in their own home following a hospital stay or for long term care clients who would like to be treated in the comfort of their own home.
Assess, plan, deliver and evaluate the care needs of acute, chronic, and terminally ill clients of all ages.
Provide treatment and procedures ordered by a medical practitioner.
Administer any tasks required.
Provide education, counselling and guidance to clients or families and other caregivers.

Key Outputs

Tasks include giving injections, wound care and IV therapy.
Holistic nursing care incorporating technology.
Regularly check vital signs and report any problems to the primary physician.
Work with other care professionals such as the client ‘s doctor, care worker and family.
Make recommendations to the doctor based on client’s assessments, request of additional equipment or services to benefit the client.
Responsible for the upkeep of equipment.
Conduct assessments of the home environment of clients to make sure the client is in an environment conducive to recovery and comfort.
Positively impact and influence client care.
Identify and implement opportunities for improvement to existing care.
Keep accurate records of care visits.
Work independently.

Competencies

Exceptional analytical, problem-solving skills.
High attention to detail.
Excellent communication skills (both written and verbal).
Ability to cope with emergencies, extreme pressure, and difficult situations.
Resilience, flexibility, and an ability to deal with change.
Knowledge and awareness of industry.
Ability to build relationships and interact with clients, families, and other care givers.
Sense of urgency and ability to follow through.
Ability to maintain high standards of care provision.
Genuine Care for others.
Ability to follow instructions.
Work in remote teams.

Experience, qualifications, and mandatory requirements

Bachelor’s Degree/Diploma in Nursing.
Must be registered with SANC and practicing.
1 year ICU/Trauma experience.
Basic knowledge of Microsoft office and are fully computer literate.
Valid BLS certification.
Fully vaccinated for COVID-19.
Valid driver’s license.
Own transport.

Advantageous

Specialty in inserting of IV drip, Wound Care and Pain Management.
Experience in care provision.
Experience as a Home-Based Care Nurse.
Exposure to all therapeutic disciplines.

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

INFRASTRUCTURE PERFORMANCE ADMINISTRATOR (SENIOR)
Business Unit: Discovery Central Services
Function: Information Technology
Discovery – Technology Services
Senior Infrastructure Performance Administrator - Associate Specialist

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Infrastructure Performance Management
Infrastructure Performance management was coined within Discovery, for a requirement that arose to maintain the IT infrastructure and application monitoring stack. The function resides within the Technology Services department servicing Discovery’s local and international markets.
The framework is based upon ITIL principles and best practices of Event Management. The team dovetails by working closely with various back office and system teams. The team’s responsibility is to proactively prevent any potential outages or disruption to business.

Key Purpose
The Infrastructure Performance Administrator role reports into an IT operations manager for the purpose of supporting, servicing, configuring, and monitoring of IT Infrastructure. This expands to system availability checks and performance monitoring of IT services to business. The role closely engages with the TS Events Operations and Incident Management teams by means of updates to configurations and escalation procedures. Vendor engagement is required when escalating support related issues. Key importance is focusing on uptime, availability and ensuring timely resolution in the event of failures. The incumbent will be required to perform data analysis on application and infrastructure performance monitoring tools and share the investigative output.

Areas of responsibility may include but not limited

Gathering business and technical information regarding solutions used within the environment to determine the specific services and functions required to be monitored
Identifying technical issues and trends that point towards an underlying problem
Working with both Problem Management and Major Incidents to ensure correct notifications and thresholds are configured
Software license management
Provide varying levels of visibility into the issues encountered within the environment, both real-time and over an extended period
Focusing on the enhancements of core monitoring systems as well as configuring monitoring and maintaining of current systems
Correlation of events or failures to ensure that only relevant issues are being identified and alerted upon
Assist with incidents / requests / workflows assigned to the team within SLA’s
Ensure system implementations are aligned within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
Cultivate and manage business objectives with various stakeholders, namely end-users, SME’s, project managers and senior management
Provide advice, assistance and proactively participate in formulating new business solutions and proposals that will prevent business outages
Maintain knowledge on relevant industry best practices in relation to application and infrastructure performance monitoring
Formulate solutions in response to the business vision, mission, and objectives
Investigate new enhancements and assist with preparation of business cases
Translate business strategies into actionable goals and execute relevant projects / initiatives aligned to system performance objectives
Comply with governance in terms of legislative and audit requirements

Personal Attributes and Skills

Working with People
Adhering to Principles and Values
Planning & Organising
Delivering Results and Meeting Customer Expectations
Deciding and Initiating action
Presenting and Communicating Information
Applying Expertise and Technology
Adapting and Responding to Change
Coping with Pressure and Overcoming setbacks
Problem Solving
Attention to detail
Team player

Education and Experience

Matric – Essential
ITIL Foundation – Essential
Post-secondary certifications or equivalent work experience within the IT field – Essential
3 Years IT Operations/Services experience with 2 years in a Performance Monitoring and Administration of an IT environment – Essential
Experience working with below tools – Essential
- Dynatrace
- AWS
- Azure
- App Dynamics
- Google Analytics
- Splunk
- Nagios
- CHEF
- Puppet
- PowerBi
- SQL
- Github
- Ansible Tower/AWX
- Sailpoint
- VMware Portal
Experience working with below tools – Advantageous
- Sailpoint
- Service Now
- CA
- Power BI
- Beyond Trust
- SaltStack
- TerraForms
- Beyond Trust
IT Diploma or Degree – Advantageous
Unix or Linux Certification – Advantageous
Microsoft Certification – Advantageous

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

DATA ENGINEERING SPECIALIST
Business Unit: Discovery Central Services
Function: Data Sciences
Discovery People
Data Engineering Specialist – DP Analytics

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose

The Discovery People Analytics team is accountable for all science-based analytics and related assets that are Smart, Targeted and Advanced insights that guides and informs strategic talent decision making and actionable outcomes.

As part of this team, you will work with the functional owners who are positioned in the Centres of Excellence, HR Business Partners and Community, Business, and other Business Analytics teams to ensure that all Analytics services and assets are delivered across the employee life cycle metrics. The process followed to adhere to business requirements and prioritized as per agreed roadmaps.

Areas of responsibility may include but not limited to

Design, develops, construct, test and maintain large scale data management systems. This includes
- data warehousing
- ETL processing
- SSRS reporting
- Understanding data pipeline architecture
- Working with metadata
- Workforce Analytics cube
- or any future big data lakes
Ensure system meet business requirements and Master Data standards
Implement ways to improve data reliability and quality
Design and maintain and implement Extraction, Load and Transform (ETL) processes
Enhance data collection procedures from heterogeneous data sources into the data warehouse
Collaborate with business Data engineers on technical aspects of source systems data integration.
Document detailed data dictionaries and source to target mappings specifications
Employ a variety of data science languages and tools to marry systems together (parallel processing from different source systems)
Maintain data integrity and security
Derive metrics and visualizations for effective insights
Development of Dashboards and Assets

Personal Attributes and Skills

Analytical
Multi-disciplined – Computer Science, Mathematics, Statistics
Critical thinker and Problem Solver
Verbal & written communication
Team-Oriented and Collaborative
Execution oriented
Proactive and resourceful

Education and Experience

Essential

Bachelor’s Degree in informatics/Analytics
5 years’ experience with Data Lakes and SQL
5 years’ experience in Data Modelling and Data Mining
3 years’ experience in Dashboard design, storytelling and development
3 years managing analytics projects from inception to Go-Live

Advantageous

Experience with Success Factors Data
Understanding of HR principles and concepts advantageous
Python programming
ETL development
Experience in Microsoft Azure environment
MapReduce processing

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

MARKETING ASSOCIATE
Business Unit:  Sales & Distribution
Function:  Administration and Office Support
Discovery
Sales and Distribution
Marketing Associate

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose
Increase the sales of the product range through building relationships, superior client service and technical knowledge.

Areas of responsibility may include but not limited to:

Partner with Business Consultant to grow new business portfolio
Support advisers with Flexicare and HealthyCompany uploads - managing data and upload process end to end
Empower and educate advisers on the new business process, online application, underwriting process
New business implementation : Planning and execution in partnership with BC
Support on on-site implementations and activations
Conduct member, employer and adviser training throughout the year
Relationship building at various levels within the intermediary business, including administration, lower and senior management
Pipeline reporting and proactive pipeline management

Competencies

Values Driven
Optimistic
Learns on the Fly
Resilient
Instils Trust
People Savvy
Drives Results
Problem Solver

Education and Experience

Matric
Knowledge of MS Office (Excel, Word, Power Point)
NQF 5/120 Credits
RE5
Sound medical scheme knowledge
Previous CRM experience

Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

SENIOR PRODUCT SPECIALIST
Business Unit: Vitality RSA
Function: Product Management (Technical)
Senior Product Specialist – Vitality RSA

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Vitality South Africa
The Vitality pace is fast with an environment that is ever changing. Vitality stays at the cutting edge of innovation by conducting exciting bi-annual product launches. Within the team of 500+ creative minds, projects span over all areas of marketing, finance, data, people, MIS and actuarial, operations, strategic programmess, and wellness – providing ample opportunity for individuals to understand the business as a whole. Vitality works with a wide range of partners who support our aim and settle for nothing less than dazzling experience and service to our members. In all they do, Vitality people pride themselves in living the Discovery values and Discovery’s core purpose of 'making people healthier and enhancing and protecting their lives'.

The Vitality business underpins Discovery’s core purpose and shared-value model by helping members live, drive and bank well. The Vitality Strategic Programmes team is responsible for innovating, implementing, and managing the Vitality benefits ensuring that:

Vitality members have a dazzling experience
Remain engaged with Vitality and realize the value in participating in Vitality Benefits achieve Vitality’s strategic objectives
Vitality functions optimally as a business.

Key outputs and responsibilities
The successful applicant will be responsible for but not limited to the following job functions:

Executing the Vitality strategy by introducing and enhancing various products and features in line with the strategy
Be the product lead of cross functional development teams for new products or features, including large projects and launch items
Be able to successfully take a new product or feature from conceptualization through to implementation.
Be aware of customer experience, digital and gamification trends, and innovations in this field to act as an expert in guiding Vitality’s new product or feature experience to achieve strategic outcomes
Manage all custom Vitality plans and to be responsible for driving and tracking engagement and reporting to the relevant stakeholders
Input into product development and manage execution of Vitality assessments, screening, prevention, and know your health initiatives and Vitality points requirements.
Work with various stakeholders including marketing, systems, design and usability experts to ensure great member experience in new and current product enhancements
Manage the priority of work and ensure delivery of work within each product’s stream as well as where it fits in with the bigger picture of Vitality’s strategic outcomes according to greatest ROI and value.
Ensure all products are designed to optimize self-servicing and are operationally efficient
Hold strategic relationships with certain Vitality partners, clients and suppliers.
Ensure the system’s solution is efficient in achieving ROI and not doing more systems work than is necessary to achieve both short term product goals as well as long term sustainability goals of the product and the Vitality eco-system in general
Develop a broad knowledge of Vitality’s product offering and assess the impact of new products/features and enhancements to the greater Vitality business.
Identify critical elements of each product that must contribute to the product’s success in particular and Vitality’s strategic success as a whole
Identify key failure points in products and ensure that appropriate mitigations are in place either in product design or efficient operational processes
Contribute to formal and informal research to assist in product design and refinement
Develop and deliver presentations for internal and external meetings
Develop product/feature specifications for product/feature launches and enhancements as well as medium to large projects
Compile business cases to motivate for the implementation of a new or enhancement to existing product/feature
Present information to an audience to gain buy-in and approval for a project or feature
Approve business specifications and system’ user specifications
Approve marketing content and UX / member journeys that they are in line with the strategic outcomes of the product
Approve testing plans to ensure all scenarios are catered for when new features and products are introduced.
Liaise and manage other business leads from other departments such as marketing, systems, operations, servicing, project office and finance to ensure their specifications fulfil the strategic and functional objectives of the products as well as implementation of the project is successful.
Support the head of Vitality Product management to:
- Plan and drive the delivery of new Vitality products/feature and existing product/feature enhancements.
- Perform other functionally related duties as assigned.
- Maintain operational processes where strategic input determines the direction of product developments

Qualifications and experience

Minimum of a bachelors degree.
Post graduate degree or business diploma is preferable but not essential
3 - 5 years’ experience in product development / management and/or digital marketing and strategy.
Experience at managerial level is essential
Exposure to digital trends and strategies
Experience in agile product ownership.
Proven track record of leading projects and people.
Proven track record of project implementation
Track record of working well across various departments in a large organization is preferable

Key attributes and competencies
Attributes and culture fit:
Resilience and persistence

Optimism and creativity
Self-confidence to thrive in dynamic, changing and fast-paced environment.
Strong leadership ability
Self-motivated and driver of initiatives.
Excellent and well-structured written and verbal communication
Well organized
Eye for detail and big picture simultaneously

Competencies:
Innovation
Problem-Solving ability

Creative thinker who can generate innovative ideas and turn these into implementable products and processes
Is able to define new product requirements holistically using systems thinking
Demonstrates an understanding of how one issue may be a part of a much larger system

Analysis
Analyse data and other sources of information and break the information down into components, patterns and relationships

Makes rational judgments from the available information and analysis
Produces a range of solutions to problems
Produces new ideas, approaches and insights

Teamwork
Expresses opinions and key points of information clearly

Adapts to the environment and works well in a team environment
Gains clear agreement and commitment from others by persuading, convincing and negotiating
Has the ability to manage assigned personnel by providing orientation, guidance, assistance and developmental training, if organizational structure requires this
Consistent positive and transparent engagement with key stakeholders

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

INSTRUCTIONAL DESIGNER
Business Unit:  Discovery Employee Benefits
Function:  Administration and Office Support
Achieve more than YOU BELIEVE
Discovery Employee Benefits
Instructional Designer

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role
The vacancy is for an instructional design role within the Discovery Employee Benefits – Retirement Funds business unit. The role requires the Instructional Designer to develop learning material according to best practice and high-quality standards. The role will also involve constant evaluation of the learning cycle and regular updating of material.

Areas of responsibility may include but not limited to

Consult with stakeholders across business areas in order to establish mutually beneficial relationships
Subsequent structuring and development of learning content.
Maintaining and adhering to controls throughout the training development process such as version control, quality control etc.
Maintaining currency of knowledge in the areas specific to learning and development, including but not limited to learning technologies, learning concepts and national qualifications
Support of eLearning clients to resolve functionality issues and liaising with LMS supplier on platform stability
Design and develop learning material for online and classroom learning interventions
Consulting with business areas to agree on reasonable and achievable deadlines
Train and provide guidance to the facilitators to ensure that learning outcomes are achieved through effective presentation of material
The incumbent must have the ability to develop material based on technical product information and specification
The incumbent must have knowledge of Employee Benefits (Retirement Fund and Group Risk)

Personal Attributes and Skills
The successful candidate must demonstrate the following competencies:

Communication Skills: able to communicate clearly both verbally and in writing.
Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
Ability to communicate logically and objectively is essential components of this role.
Attention to detail
Very organised
Conflict Management
Expresses opinions, information and key points of an argument clearly.
Probes for further information or greater understanding of a problem.
Relates well to people at all levels.

Education and Experience

Education & Training qualification, specifically Design & Development
Minimum 5 years’ instructional design experience
Employee Benefit, Retirement Fund knowledge - advantageous
Wealth Management NQF 5
3-5 years’ experience in instructional design 1-2 years’ experience in Employee Benefits

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

ACTUARY
Business Unit: Discovery Health
Function: Actuarial Sciences
Discovery Health – Technical Marketing
Actuary

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose
Understand, analyse and optimize sales and distribution strategies across Discovery Vitality and Discovery Health using industry knowledge, analytical expertise and strategic insights.
The candidate will be required to:

Develop new business strategy and analysis to lead distribution strategies,
Storyboard and communicate complex information in a coherent, succinct manner; and
Transform unstructured data into strategic insights to inform key business decisions.

Areas of responsibility may include but not limited to
The successful applicant will be responsible for but not limited to the following job functions:

Sales and distribution leadership:

Responsible for strategic insights, ideas, and solutions to address sales and distribution priorities within Discovery Vitality
Responsible for the successful product positioning and roll-out of Discovery Vitality’s annual enhancements and product launches
Contribute to research and development through a deep understanding of the competitor space and market dynamics.
Produce white papers and thought leadership to elevate the Discovery Vitality and Discovery Health brands, reinforcing the science-based backing of the Vitality programme.

Broker Leadership:

Engage with distribution channels and brokers as a key decision maker to complex problems faced by Discovery Vitality and Discovery Health.
Position newly launched Health and Vitality products via nationwide webinars and roadshows to brokers
Develop strong relationships with brokers as the key voice on distribution sentiment and product delivery.

Market expertise:

Detailed analysis, technical modelling and desktop research covering company performance, product utilisation, sales trends and competitor landscape to guide the business on future growth opportunities.

Competencies

Self-starter with a strong drive for excellence
Management and leadership skills
Strategic thinker
Exceptional analytical skills
Strong communication skills, with competencies of storyboarding, presentation preparation and data visualisation

Education and Experience

Qualified actuary, with a minimum of three years’ work experience.
Management consulting experience is advantageous.

Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

BUSINESS ENGINEER (ASSOCIATE)
Business Unit: Discovery Bank
Function: Banking
Business Engineer (Associate)

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Bank
We're the world's first behavioural bank, designed with our clients in mind. We haven't changed just one thing, we've changed everything. Our main goal is to improve the financial health of our clients by helping change how they work with their money. Through Vitality Money, our clients will learn more about what it means to be financially healthy and get rewarded for managing their money well. If you are a problem solver, always questioning the way things are done, passionate about doing what is right, have the ability to change direction quickly when needed and / or love to dazzle your clients, Discovery Bank, has a job where you can be yourself and your best in an environment that is safe and nurturing.

Job Purpose
The Business Engineer supports the Bank in the analysis, design and optimisation of critical business processes, from design through to post-implementation support. He/she works closely with business owners and subject matter experts, as well as Technology & Architecture, Project Management and Change Management to optimise client and staff experience and ensure integrated and sustainable process solutions.

Areas of responsibility may include but not limited to

Designs processes that are innovative, efficient and which leverage the digital revolution to create end-to-end digital processes across various areas.
Conducts detailed data analysis, design and modelling of the critical support processes.
Uses best practice research to drive business and solution designs.
Collaborates and communicates effectively with the rest of the team and key business stakeholders.
Facilitates and participates in design driven workshops / meetings.
Documents processes and other design artefacts which include role mapping and functional mapping.
Extracts business requirements and functional specifications as input into systems development.
Deeply understands integration areas and is able to adapt them to design work.
Conducts ongoing assessments of the operational business processes efficiency and drives continuous improvement and process maturity.
Aligns with the SDLC Project methodology and supports driving delivery outcomes.
Proactively engages with all stakeholders in meetings and workshops.
Ensures alignment of multiple stakeholders across different areas to agree outcomes – acts as a bridge between business and technical.
Acts as a change agent during pilot and implementation of newly designed processes and heightens awareness of process.
Is able to effectively articulate design work into training and content for business consumption.
Participates in capacity building and skills transfer.
Proactively analyses processes and solutions to identify areas for improvement and drives these initiatives alongside other work.

Technical Skills

Business analysis
Process design
Business design
Business solutioning
Enterprise modelling tools
Atlassian suite – Jira, Confluence

Education and Experience

Honours or post graduate qualification related to business analysis, process design, engineering.
3-5 years’ experience in business analysis, process design or comparable consulting experience.
Retail banking experience with specific exposure and demonstrated ability in credit and collections OR payments.
Experience in working on IT implementation projects or working in blended delivery teams (e.g. Agile).
Relevant additional qualifications in the industry.
Understanding of systems supporting banking processes
Ability to do detailed data analysis
Understanding of banking risk management

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

BUSINESS SOLUTIONS ANALYST
Business Unit: Discovery Bank
Function: Banking
Business Engineer

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Bank
We're the world's first behavioural bank, designed with our clients in mind. We haven't changed just one thing, we've changed everything. Our main goal is to improve the financial health of our clients by helping change how they work with their money. Through Vitality Money, our clients will learn more about what it means to be financially healthy and get rewarded for managing their money well. If you are a problem solver, always questioning the way things are done, passionate about doing what is right, have the ability to change direction quickly when needed and / or love to dazzle your clients, Discovery Bank, has a job where you can be yourself and your best in an environment that is safe and nurturing.

Job Purpose
The Business Engineer supports the Bank in the analysis, design and optimisation of critical business processes, from design through to post-implementation support. He/she works closely with business owners and subject matter experts, as well as Technology & Architecture, Project Management and Change Management to optimise client and staff experience and ensure integrated and sustainable process solutions.

Areas of responsibility may include but not limited to

Designs processes that are innovative, efficient and which leverage the digital revolution to create end-to-end digital processes across various areas.
Conducts detailed data analysis, design and modelling of the critical support processes.
Uses best practice research to drive business and solution designs.
Collaborates and communicates effectively with the rest of the team and key business stakeholders.
Facilitates and participates in design driven workshops / meetings.
Documents processes and other design artefacts which include role mapping and functional mapping.
Extracts business requirements and functional specifications as input into systems development.
Deeply understands integration areas and is able to adapt them to design work.
Conducts ongoing assessments of the operational business processes efficiency and drives continuous improvement and process maturity.
Aligns with the SDLC Project methodology and supports driving delivery outcomes.
Proactively engages with all stakeholders in meetings and workshops.
Ensures alignment of multiple stakeholders across different areas to agree outcomes – acts as a bridge between business and technical.
Acts as a change agent during pilot and implementation of newly designed processes and heightens awareness of process.
Is able to effectively articulate design work into training and content for business consumption.
Participates in capacity building and skills transfer.
Proactively analyses processes and solutions to identify areas for improvement and drives these initiatives alongside other work.

Technical Skills

Business analysis
Process design
Business design
Business solutioning

Education and Experience

Honours or post graduate qualification related to business analysis, process design, engineering.
3-5 years’ experience in business analysis, process design or comparable consulting experience.
Retail banking experience with specific exposure and demonstrated ability in payments OR credit and collections OR rewards and behavioural programmes OR client servicing front line operations.
Experience in working on IT implementation projects or working in blended delivery teams (e.g. Agile).
Relevant additional qualifications in the industry.
Understanding of systems supporting banking processes
Ability to do detailed data analysis
Experience and demonstrated ability to use Atlassian suite – Jira, Confluence
Understanding of banking risk management

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

JAVA DEVELOPER (SENIOR)
Business Unit: Discovery Insure
Function: Information Technology
Java developer (Senior) -Insure International

About Insure Systems
Discovery Insure Systems is a young dynamic team. We are constantly evolving and running with multiple projects simultaneously. We pride ourselves in the quality of work that we deliver and the ease and speed at which we can do it. Our aim to set the benchmark for efficiency in everything we set out to do.

Key Purpose
Design and implement robust, scalable and optimally performing systems using Java related technologies, according to provided specifications, standards and procedures, while ensuring compliance with the architectural standards and guidelines laid out by Discovery.

Areas of responsibility may include but not limited to
Design:

Translate business requirements into technical designs adhering to Discovery Insure processes, standards and guidelines, taking cognisance of performance, security and scalability requirements. Deliver within agreed timeframes.
Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
Research and find effective solutions to technical issues that arise
Estimate development timelines based on business requirements

Development:

Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures. Deliver within agreed timeframes
Conduct unit testing and fix any defects found

Testing:

Verify build stability and quality with development team before releasing to test team, aiming to release with zero defects
Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary

Support / Troubleshooting:

Assist system users with technical support issues and handle according to defined procedures
Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

Mentoring / Team development:

Actively coach other developers to understand and apply the Insure coding and architectural standards correctly, as well as any technologies in use
Perform code review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworks
Assist in identifying training needs of team members

Personal development:

Keep abreast of current technological trends and how these might be applied in the Discovery environment
Constant improvement of knowledge of the various applications, their functionalities and data models

General:

Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
Able to build business relationships with other members of team and the business areas we support.

Personal Attributes and Skills
Technical Competencies

Excellent understanding of Object Orientated principals and Java language fundamentals
Knowledge of commonly used design patterns
Broad understanding of how to put together an EE-based business solution from scratch
EJB
HTML
JSF
JQuery
JAXB
SOAP Web services
Message Driven Beans
UML
XML/XSD
SQL

Behavioural Skills:

Action orientated go-getter, hungry to learn and add real value
Structured and analytical problem solver: Obsessive about finding solutions to problems: action oriented problem solver.
Able to plan, organise and prioritize own work
Able to multitask
Able to work independently
Team player: reliable, works actively with others towards common goal, communicates constructively, shares information, knowledge and experience, treats others in a respectful and supportive manner

Education and Experience
Essential:

6+ years’ experience in Java development with exposure to core competencies listed

Advantageous Experience

REST Web services
JSON
Business Process Management Tools
Apache Camel
Apache Webserver Configuration
JBOSS Configuration
CSS
GIT
Integrated Build Tools
HTML 5
Knowledge of Short Term Insurance industry

Working knowledge of:

Software development within SDLC
Unit Testing
Data modelling and design of database structures
BSc Computer Science /Information Systems degree
Formal Java qualification

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

BUSINESS ANALYST
Business Unit: Discovery Central Services
Function: Information Technology
Discovery – Corporate Systems
Business Analyst

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Corporate Systems
Working in a high-performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward. A Junior Business Analyst position is available in the Business Systems team to work on exciting and dynamic new projects and enhancements.

Key Purpose
Work closely with a passionate development team to design, develop and maintain solutions for a dynamic, multi-national company that sets the benchmark in its industry. Must be a team player and have the ability to work with both vertical and horizontal colleagues both in a formal and informal setting.

Areas of responsibility may include but not limited to:
The successful candidate will be responsible for, but not limited to, the following:

Understanding the business requirements and through a structured process documenting, validating and translating it into Product Requirement Specifications that are used by developers to craft a technical solution.
Testing and validating the functionality of the technical solution against the business requirements as well as providing testing support to the testing team (defect management)
Interfacing between the business client and the development team with regards to the customer and functional requirements.
Ensuring that the customer requirements are delivered in the implemented solution, on time and of the highest quality.
Working with multiple business areas and multiple teams that require deep integration of solutions.
Building and maintaining strong relationships with the business areas.
Evaluate and measure efficiencies of business processes and provide recommendations.
Proactively identify risk pertaining to the project.

Education and Experience
Education

Matric
A Bachelor’s degree or Diploma in Computer Sciences/ Information Systems or equivalent IT tertiary qualification
Formal Java Qualification (Advantageous)

Experience

2+ years’ experience in SOAP UI, SQL, PL SQL, Process Mapping and documentation
4+ years’ experience as a Business Analyst
Solid testing experience.

Knowledge

Processes: ITIL (Incident, Change, Release, Problem Management), CMMI Technologies:
SQL, UML
Facilitating JAD sessions, data modelling techniques, UML Process Design, Industry compliance standards and legislation Technical Skills:
SQL Queries (essential)
Project Management
Business Writing Skills
Presentation and Facilitation Skills
Process Mapping
Entity Diagram Mapping
Software testing pack design and functional testing

Advantageous:

UML Expert courses, BPMN Advanced course, IIBA certified, PM training or qualification

APPLY NOW

ANALYST (JUNIOR)
Business Unit: Discovery Health
Function: Data Analysis
Discovery Health - The Service Lab
Analyst (Junior)

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About The Service Lab
The Service Lab consists of 14 unique functions that serve to centralise and departmentalise various functions throughout Discovery. Our department's Vision is to be recognised as the thought leader to all areas of Discovery developing and driving best practice. The culture within the department is one of constant learning, knowledge sharing, change and innovation.

Key Purpose
This role is to provide business with operational and incentive research, analysis and reporting produced from survey data sources (internal) to support its business operations.
Gather, synthesize and summarize information to support decision making and communication

Areas of responsibility may include but not limited to

Information gathering (research, question structuring and interviewing)
Information synthesis (making sense of information from many sources)
Summarising (identifying and illustrating key concepts)
Reporting (conveying key concepts in writing and diagrams)
Presentation design and building
Information analysis (turning data into information to support decision makers)
Initiatives: Ways to improve a process or procedure to better support business
Quality – pays high attention to detail
Run large research projects with little assistance, including new experimental projects in terms of approach, technology etc (Pharmacy usage-, customer effort surveys)

Behavioural Attributes and Skills

Ability to analyze/interpret data, take appropriate action and use good judgment to escalate issues when necessary.
Proficient in advanced excel.
Project management/administration ability
Discovery Service operations knowledge an advantage
Experience with data analysis and reporting.
Strong written and verbal communication skills
Assertiveness and self-motivation
Attention to detail.
Ability to coordinate various projects simultaneously.
Advanced knowledge of MS Office products including Excel, Access, and PowerPoint
Knowledge of structured query language (PL/SQL and COGNOS reports) and/or Python

Qualification Experience

Matric studying towards a degree
Tertiary qualification with Research, Statistics, Mathematics or other/similar quantitative modules
Knowledge of structured query language (PL/SQL and COGNOS reports)
1 years experience working in a data analysis and reporting role

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

INTERNAL AUDIT MANAGER
Business Unit: Discovery Central Services
Function: Internal Audit
Discovery – Group Internal Audit
Internal Audit Manager

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Group Internal Audit
Internal audit falls part of group finance, they are responsible for compiling internal audits throughout Discovery. They audit, work processes systems, and task completed. They compile their findings and present it to the area head.

Job Purpose
The successful candidate will report directly to the Head of Internal Audit. The successful candidate will be responsible for completing audits inside Discovery and providing feedback on the outcome. The successful candidate must have a drive, sense of urgency and work flexibility.

Areas of responsibility may include but not limited to

Proficiency in the IIA International Professional Practices Framework (IPPF), Code of Ethics and Standards
Assist in developing the Audit Universe, Annual Internal Audit plan and the three-year rolling plan.
Facilitating knowledge and information sharing between GIA staff members and also with the other departments
Monitor progress of audits against plan.
Track progress /changes in business risks and align audit plan.
High level day to day supervision of the internal audit teams
Assist with staff development so as to increase competence and delivery of the department.
Defining the purpose, scope and audit approach of each audit for assigned areas of audit coverage.
Agree audit scope with client and provide final engagement letter to Senior Audit Management for approval and distribution.
Ensuring that all risks are addressed for the specific audit engagements.
Provide feedback to Senior Audit Management on the planning, execution and reporting of the audits.
Review and sign-off of planning, working papers and reports, and where required raise review notes for the work performed by Senior Auditors / Auditors / Data Analysts (pertaining to Engagement Letters, APMs, system descriptions, walkthroughs, process flow diagrams, RACM, test procedures, working papers, reports and action plans).
Address review notes raised by the Senior Audit Management.
Monitoring of the quality of work performed by the audit team and taking corrective action (where applicable).
Agree sample sizes with Senior Audit Management.
Approve subsequent changes to test procedures.
Provide training and supervision to audit team in order to ensure that that the required audit objectives are met, and that adequate practical coverage is achieved.
Request feedback from management.
Escalate cases where feedback is not received.
Ultimately responsible for quality of audit files (Pentana Audit or other).
Proactively take on additional tasks as requested by Senior Audit Management.
Provide meaningful input and monitor the effective and timely implementation of management actions to address any control weaknesses identified through risk profiling, risk events and control self- assessment.
Review draft report in entirety and ensure format of the report is in line with Audit Methodology
Review management comments received and ensure that these management comments address observations raised.
Review the executive summary which includes the overall report rating and overall management comment and enhance where necessary.
Provide Senior Audit Management with the final draft for review.
Monitor progress on audits and keep Senior Audit Management informed.
Conduct a Quality Assurance review of audit files and finalise once comfortable.
Perform monthly follow-ups on previously reported audit findings.
Update follow up statistics in the agreed format.
Attending Audit and Risk Committee meetings, as and when required.
Reporting to:
- Audit Committees (where required)
- Business Risk Committees (where required)
- Company Exco’s (where required)
- Management (detailed audit reports)
- CAE (where applicable)
Prepare appraisal forms for the Senior Internal Auditors/Internal Auditors for the applicable audits performed.
Conduct a Quality Assurance review on applicable files and finalise once comfortable.
Conduct peer Quality Assurance reviews and document results
Manage the biannual incentive process for Internal Auditors and Senior Internal Auditors
External audit – develop and manage the relationship with external audit as it pertains to the reliance on Audit work, data requirements and co-ordination of resources to deliver specific assurance for external audit.

Personal Attributes and Skills

Leadership skills
Attention to detail.
Upholds ethics and values and demonstrates integrity.
Takes initiative and works under own direction with the ability to make quick, clear choices which may include tough choices or considered risks.
Shows respect for the views and contributions of others.
Strong negotiating and influencing skills.
Excellent communication skills. The candidate should speak fluently, have the ability to write in a well-structured and logical manner.
Demonstrates an understanding of different organisational departments and functions.

Role Specific Competencies

Proficiency in the IIA International Professional Practices Framework (IPPF), Code of Ethics and Standards
Microsoft efficient
Experience in the Financial sector
Ability to draft reports.
Compile presentations
Present at committee meetings
Analyse statistics
Strong influence and negotiating skills.

Education and Experience

Bachelor’s degree or equivalent qualification Honours / Masters (with Auditing / Risk Management / Governance / Accounting as major); CA (SA) / CIA/ CIMA / CFSA / CPA / CISA (one or more of the aforementioned is required)
Experience in conducting financial, operational or IT audits.
Experience regarding the application and consideration of audit regulatory and compliance requirements – in the process of conducting audits.
Reporting to Audit and/or Risk Committees.
2+ Years experience managing staff;
5+ Years audit related experience

Essential knowledge:

Internal Controls
Risk management framework (COSO)
Corporate governance principles
Legislative frameworks
Regulatory and Compliance Requirements
GAAP / IFRS (SAM advantageous)
Computer literacy

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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ANALYST
Business Unit: Discovery Health
Function: Data Sciences

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About The Service Lab
The Service Lab consists of 14 unique functions that serve to centralise and departmentalise various functions throughout Discovery. Our department's Vision is to be recognised as the thought leader to all areas of Discovery developing and driving best practice. The culture within the department is one of constant learning, knowledge sharing, change and innovation.

About Discovery Research Centre
The Discovery Research Centre (DRC) conducts ongoing client-based research and surveys to ascertain client sentiment and feedback across all touchpoints and channels. Several channels are used to obtain feedback, including web, email, telephone, website, App and IVR. Several perception metrics are measured by the team. In addition, text and emotion are analysed. Feedback received from these surveys is used as input into strategy, incentives, process optimization and improvement projects.

Key Purpose:
Analysis of data to elicit key findings to improve the client experience. Driving the communication of findings appropriately through the business to inform continuous improvement. Will also be responsible for the development and ownership of tools to unpack textual feedback to support analyses.

Key Outcomes:

Information Gathering: Conducting comprehensive research, structuring effective questions, and conducting insightful interviews to gather relevant information from various sources.
Information Synthesis: Making sense of data and information collected from diverse sources and distilling complex findings into clear and actionable insights.
Analytics: Reviewing extensive historical data sets of client perceptions to identify trends, patterns, and key findings. Developing detailed insights with well-substantiated motivations.
Information Analysis: Transforming raw data into valuable information that supports senior decision makers. Identifying and creatively highlighting important focus areas to proactively address challenges and opportunities.
Qualitative and Quantitative Data Analysis: Utilizing both qualitative and quantitative methods to analyze data, providing a comprehensive foundation for strategic decision-making.
Proactively identify emerging trends and focus areas, contributing to innovative problem-solving
Summarising (identifying, interpreting and illustrating key concepts succinctly through meticulous data analysis, applying detailed methodologies to elicit key findings)
Reporting (conveying key concepts in writing and diagrams in a way that engages and influences the audience)
Presentation design, building and delivery
Analyses and presents data in a way that provides actionable insights, by presenting findings in a practical and interpretable way
Engage with senior stakeholders to influence and drive positive improvements to Customer Experience based on the value adding insights and reporting shared
Run large research projects with little assistance, including new experimental projects in terms of approach, technology, and value add
Involvement in the development and maintenance of text dictionaries associated with specific topics to leverage the power of text analytics
Involvement in the ownership of dashboards based on the dictionaries above and driving the efficacy and use of these
Keep up to date with best practice and latest thinking which should include topics like analytics, data visualization, Artificial Intelligence
Link to Data Science through the use of our dictionaries and as a feeder into the LLM programme

Experience and Qualifications

Grade 12 with Maths
Bachelor’s Degree, advanced degree preferred
5+ years of analytical experience
Proven expertise in data analysis, synthesis, and presentation
A core understanding of project management principles
A proven track record of executing delivery of projects and solutions
Experience with interacting at a senior level
Proficiency in MS Word, MS Excel and MS PowerPoint
Advanced Excel skills

Advantageous

Data Models Cubes and Tabular
PowerBI and other data visualization tools
SQL, Python and R

Competencies

Creative and innovative
Problem solving and ability to drive projects ahead
Resilience
Presenting and effective communication
Adapting and responding to change
Results orientated
Quality focused
Define, manage, and track strategic projects
Ability to convey key points with impact
Story boarding and visualization
Strong analytical skills
Knowledge of interpreting data
Project management
Ability to elicit key findings and prioritise them
Forward thinking with a visionary focus
Work with and leverage a team
Ability to collaborate effectively across cross-functional teams

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About The Service Lab
The Service Lab consists of 14 unique functions that serve to centralise and departmentalise various functions throughout Discovery. Our department's Vision is to be recognised as the thought leader to all areas of Discovery developing and driving best practice. The culture within the department is one of constant learning, knowledge sharing, change and innovation.

About Discovery Research Centre
The Discovery Research Centre (DRC) conducts ongoing client-based research and surveys to ascertain client sentiment and feedback across all touchpoints and channels. Several channels are used to obtain feedback, including web, email, telephone, website, App and IVR. Several perception metrics are measured by the team. In addition, text and emotion are analysed. Feedback received from these surveys is used as input into strategy, incentives, process optimization and improvement projects.

Key Purpose:
Analysis of data to elicit key findings to improve the client experience. Driving the communication of findings appropriately through the business to inform continuous improvement. Will also be responsible for the development and ownership of tools to unpack textual feedback to support analyses.

Key Outcomes:

Information Gathering: Conducting comprehensive research, structuring effective questions, and conducting insightful interviews to gather relevant information from various sources.
Information Synthesis: Making sense of data and information collected from diverse sources and distilling complex findings into clear and actionable insights.
Analytics: Reviewing extensive historical data sets of client perceptions to identify trends, patterns, and key findings. Developing detailed insights with well-substantiated motivations.
Information Analysis: Transforming raw data into valuable information that supports senior decision makers. Identifying and creatively highlighting important focus areas to proactively address challenges and opportunities.
Qualitative and Quantitative Data Analysis: Utilizing both qualitative and quantitative methods to analyze data, providing a comprehensive foundation for strategic decision-making.
Proactively identify emerging trends and focus areas, contributing to innovative problem-solving
Summarising (identifying, interpreting and illustrating key concepts succinctly through meticulous data analysis, applying detailed methodologies to elicit key findings)
Reporting (conveying key concepts in writing and diagrams in a way that engages and influences the audience)
Presentation design, building and delivery
Analyses and presents data in a way that provides actionable insights, by presenting findings in a practical and interpretable way
Engage with senior stakeholders to influence and drive positive improvements to Customer Experience based on the value adding insights and reporting shared
Run large research projects with little assistance, including new experimental projects in terms of approach, technology, and value add
Involvement in the development and maintenance of text dictionaries associated with specific topics to leverage the power of text analytics
Involvement in the ownership of dashboards based on the dictionaries above and driving the efficacy and use of these
Keep up to date with best practice and latest thinking which should include topics like analytics, data visualization, Artificial Intelligence
Link to Data Science through the use of our dictionaries and as a feeder into the LLM programme

Competencies

Creative and innovative
Problem solving and ability to drive projects ahead
Resilience
Presenting and effective communication
Adapting and responding to change
Results orientated
Quality focused
Define, manage, and track strategic projects
Ability to convey key points with impact
Story boarding and visualization
Strong analytical skills
Knowledge of interpreting data
Project management
Ability to elicit key findings and prioritise them
Forward thinking with a visionary focus
Work with and leverage a team
Ability to collaborate effectively across cross-functional teams

Experience and Qualifications:
Essential

Grade 12 with Maths
Bachelor’s Degree, advanced degree preferred
5+ years of analytical experience
Proven expertise in data analysis, synthesis, and presentation
A core understanding of project management principles
A proven track record of executing delivery of projects and solutions
Experience with interacting at a senior level
Proficiency in MS Word, MS Excel and MS PowerPoint
Advanced Excel skills

Advantageous

Data Models Cubes and Tabular
PowerBI and other data visualization tools
SQL, Python and R

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

FINANCIAL ADVISOR: FUNERAL COVER
Business Unit: Sales & Distribution
Function: Financial Advisors (Certified Financial Planner)
Discovery – Sales & Distribution
Funeral Financial Adviser

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose
Marketing of the Discovery Funeral policies, through strategic opportunity identification and relationship building and to provide financial advice to existing and prospective clients.

Areas of responsibility may include but not limited to

Attend all meetings, seminars, training, and launches offered by Discovery Life and/or the Discovery Group.
Identify and market appropriate funeral policies.
Provide financial advice relating to funeral products to existing and prospective clients.
Follow-up and follow-through to conclusion on all unpaid premiums to ensure business is retained.

Personal Attributes and Skills

Strategic thinking
Persuading and influencing
Resilience and tenacity
Sales and target driven
Exceptional communication skills
Opportunity and solution orientated
Independent and highly adaptable to change

Education and Experience

National Senior Certificate (Matric/Grade 12)
Minimum 2 years Funeral sales experience
Minimum 3 years within the Financial Services industry
Industry related NQF 5 - 120 credits (Advantageous)
RE accreditation (Advantageous)

Location

Sandton
Pretoria
Vereeniging
Bloemfontein
Cape Town
Klerksdorp
Gqeberha
Pietermaritzburg
Durban
Vaal

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

SYSTEMS ARCHITECT
Business Unit: Discovery Insure
Function: Information Technology
Discovery Insure
Systems Architect

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose
The Systems Architect designs and oversees the implementation of effective technical solutions that address business needs. This involves understanding the organization's goals and requirements, as well as analyzing existing systems and technologies to create a comprehensive architecture that meets both the short-term and long-term needs of the organization. The System Architect plays a vital role in ensuring that the technical infrastructure is aligned with the overall business strategy. They work closely with other members of the IT department, project office, and business areas to identify technical requirements and to develop solutions that will support the business goals. In addition to designing solutions, the Systems Architects also play a key role in overseeing the implementation of those solutions. They work closely with project managers and developers to ensure that solutions are implemented correctly, and they provide guidance and support throughout the development process.

Areas of responsibility may include but not limited to

Designing technical solutions that meet business requirements. This includes creating detailed technical specifications, selecting appropriate technology platforms, and ensuring that solutions are scalable, reliable, and secure.
Provide technical leadership and guidance to development teams, ensuring that solutions are implemented correctly and efficiently.
Collaborate with developers, engineers, and other stakeholders to define technical requirements, establish coding standards, and resolve technical challenges.
Design and oversee the integration of different systems and applications within the Discovery IT ecosystem.
Assess and evaluate new technologies, platforms, and tools to determine suitability for business needs.
Contribute to architectural oversight, direction, and technical strategy.
Optimize system performance, implement scalability measures, and ensure that solutions can handle increased workloads and user demands.
Document architectural designs, system diagrams, and technical specifications to facilitate collaboration and understanding among stakeholders.
Collaborate with various stakeholders, including business executives, project managers, developers, and system administrators to understand their requirements, address concerns, and align solutions with business goals.
Contribute to the development and enforcement of architectural governance processes and ensure alignment with the group strategic architecture direction.
Ensure that solutions adhere to architectural standards, best practices, and guidelines, promoting consistency and quality across applications.
Stay updated with the latest advancements in technology, industry trends, and emerging practices to drive digital transformation, improve processes, and enhance business outcomes.

Technical skills

In depth understanding of Object-Oriented principles and Java language fundamentals.
Knowledge of commonly used design principles.
Good working knowledge of Cloud Native development practices as well as experience with implementing and deploying public cloud solutions (AWS essential and Azure beneficial).
Knowledge of one or more development and scripting languages (Ideally Java, JavaScript and Python).
Experience with Development Operations improvement through testing automation, build and deployment pipelines, Continuous Integration, Continuous Deployment, release automation, etc.
Version Control tools like GIT.
Experience with Java, JavaEE, SQL, UML, JMS, JSON, RESTful, SOAP, EJB, Camel.
Experience with Oracle and/or Postgres.
Knowledge of Jenkins, Bamboo.
Experience with Lean / Agile process.

Education and Experience

Completed Matric
Relevant degree or diploma (BSc (Informatics or Mathematics) beneficial
A minimum of 2 years of experience in a Systems Architecture role is essential.
6 – 7 Years of experience in software development in Java and J2EE.
A minimum of 3 years of experience in a technical lead or governance role.
Experience with SDLC, Project Management and Systems Architecture

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

DATA ARCHITECT
Business Unit: Discovery Health
Function: Data Analysis

Why you should work at Discovery
Discovery is a high-performance organisation that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energetic, smart, and motivated people who have a bias for action and truly believe in the core purpose and values of Discovery.

What is the role
In the Discovery Health Data Science unit, our core purpose is “creating intelligence for a healthier tomorrow” by leveraging Discovery’s vast data to drive valuable insights to improve both clinical and operational environments. Key to our purpose is obtaining and structuring quality data, leveraging cutting edge analytical innovations and delivering actionable insights in a sustainable and meaningful way. We leverage an integrated, collaborative, and multidisciplinary approach to ensure our objectives and goals are met.

The role entails architecting the data platform layer, data cleansing layer, reporting and analytical layers. Work closely with Data Scientists to understand model features and link back to transactional environment to understand data quality, data relationships and data availability. Document and define frameworks with the Data Engineer to build the data platform. Together these teams will enable data driven actionable insights. The role may include international exposure with Discovery partnerships.

What you will do
The successful applicant will be working within a highly specialized and growing team to enable delivery of data and advanced analytics system capability.

Responsibilities will include:

Provide Data Architecture (DA) support for the Data Engineering team
Define DA for the Data Science teams and participate in review and walk-through sessions for model fit and model producionization
Assist with the definition of custom meta data models for ELT/ETL
Direct data automation capabilities with the Data Engineer and Data Scientist
Profile new data sources in a variety of formats including Json, XML, etc
Define data quality rules with Data Scientists to clean data
Define data mapping and transformation rules between source and datawarehouse and data lake
Work closely with Data Engineer to facilitate Data Governance including access and security control
Expert documentation of DA for new data sources, metadata and productionized information flow

What skills you will need
Technical skills core:

Programming in R, Python
Expert data modelling
Expert database knowledge in SQL
Modern datawarehouse design skills
Exceptional data modelling skills ie physical, dimensional and relational 3N forms
Experience working on large and complex datasets
DevOps/DataOps and CI/CD experience
Strong communicator verbally and in writing

Behavioural skills:

Strong leader
A passion for data
Highly analytical and critical thinker
Self-starter
Willingness to learn and grow exponentially
A restless curiosity in learning new technology
Ability to work cohesively in a team environment and balance multiple priorities
A team player who can work alone when required and without supervision
High level of attention to detail, resilience, enthusiasm, energy and drive
Positive, can-do attitude
Ethical and able to maintain confidentiality and manage boundaries
Aligned to Discovery values and core purpose

Professional Qualifications & Experience

Honours or Master’s degree in BSc Computer Science
Honours or Master’s degree in Engineering or Software Engineering with solid experience in data mining and machine learning
Other qualifications will also be considered if accompanied by the relevant experience
10 to 15 years of experience is preferred

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

SERVICE SPECIALIST LCBO - TALENTPOOL
Business Unit: Discovery Health
Function: Call Center / Contact Center
Discovery – Health
Service Specialist LCBO – Talentpool

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About The Gau Service Team
This team is primarily situated in Sandton and is one of four regional service teams. We take pride in excellent, world- class service delivery to our members, brokers and employer groups at all touch points in their journey. Our expectation of employees is to (1) be engaged, (2) deliver world class service to all internal and external stakeholders, as well as (3) take ownership for key responsibilities. This means speaking in a way that the person you are servicing can hear you smile, where going the extra mile is done effortlessly resulting in delighted stakeholders. It also means taking ownership of the business, and taking full accountability for the people you service; treating them as you would family. This can only be achieved by using your knowledge of our products and exceptional digital tools, staying humble, dazzling our stakeholders and always knowing that what you do matters!

Key Purpose
To drive an end to end customer service experience by:

Dealing with inbound and correspondence queries (telephonically, via email/letter and chat) from Intermediaries, Employers and Members

Areas of responsibility may include but not limited to

Dealing with multiple telephonic queries from Discovery FlexiCare members, brokers, employers and franchises
Dealing with all queries through the product lifecycle of the FlexiCare product to resolution
Logging of all queries
Keeping client up to date with their queries
Ensuring excellent quality service to all clients
Routing all enquiries to correct departments
Working on Discovery systems
Correctly applying Discovery FlexiCare processes and procedures
Keep well-informed with Discovery FlexiCare product policy and product updates

Personal Attributes and Skills

Delivering results and meeting customer expectations
Deciding and initiating action
Analyzing
Following instructions and procedures
Coping with pressure and setbacks
Achieving personal work goals and setbacks
Working with people
Relating and networking
Learning and researching
Focuses on customer needs and satisfaction.
Persuading and influencing
Sets high standards for quality and quantity.
Monitors and maintains quality and productivity
Adapts to changing circumstances.
Accepts new ideas and change initiatives.
Adapts interpersonal style to suit different people or situations.
Shows respect and sensitivity towards cultural and religious differences. Deals with ambiguity, making positive use of the opportunities it presents.
Keeps emotions under control during difficult situations.
All Discovery Health product and benefit knowledge.
Discovery Health systems
Time Management
Verbal and written communication

Education and Experience

Matric
Working experience as a Contact Centre consultant
Minimum 6 months Client Services experience
Basic MS Office Knowledge (Including, Excel, Word, Outlook)

EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

APPLY NOW

BUSINESS ANALYST
Business Unit: Discovery Central Services
Function: Information Technology
Discovery – Corporate Systems
Junior Business Analyst

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Corporate Systems
Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward. A Junior Business Analyst position is available in the Business Systems team to work on exciting and dynamic new projects and enhancements.

Key Purpose
Work closely with a passionate development team to design, develop and maintain solutions for a dynamic, multi-national company that sets the benchmark in its industry. Must be a team player and have the ability to work with both vertical and horizontal colleagues both in a formal and informal setting.

Areas of responsibility may include but not limited to:
The successful candidate will be responsible for, but not limited to, the following:

Understanding the business requirements and through a structured process documenting, validating and translating it into Product Requirement Specifications that are used by developers to craft a technical solution.
Testing and validating the functionality of the technical solution against the business requirements as well as providing testing support to the testing team (defect management)
Interfacing between the business client and the development team with regards to the customer and functional requirements.
Ensuring that the customer requirements are delivered in the implemented solution, on time and of the highest quality.
Working with multiple business areas and multiple teams that require deep integration of solutions.
Building and maintaining strong relationships with the business areas.
Evaluate and measure efficiencies of business processes and provide recommendations.
Proactively identify risk pertaining to the project.

Education and Experience

Education

Matric
A Bachelor’s degree or Diploma in Computer Sciences/ Information Systems or equivalent IT tertiary qualification
Formal Java Qualification (Advantageous)

Experience

More than 1 years’ experience as a BA. (Compulsory)
Testing experience.

Knowledge

Processes: ITIL (Incident, Change, Release, Problem Management), CMMI Technologies:
SQL, UML
Facilitating JAD sessions, data modelling techniques, UML Process Design, Industry compliance standards and legislation Technical Skills:
SQL Queries (essential)
Project Management
Business Writing Skills
Presentation and Facilitation Skills
Process Mapping
Entity Diagram Mapping
Software testing pack design and functional testing

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