DEVELOPMENT BANK OF SOUTHERN AFRICA (DBSA) VACANCIES

DEVELOPMENT BANK OF SOUTHERN AFRICA (DBSA)

DESKTOP TECHNICIAN X2

Details
Closing Date 2025/01/27
Reference Number DBS241213-1
Job Title Desktop Technician X2
Job Grade 13
Job Type Classification Permanent
Location - Town / City Midrand
Location – Province Gauteng
Location – Country South Africa

Job Description
To provide technical support and maintenance for computer systems, applications, hardware, software and all other ICT resources utilised in the organisation. The Desktop Technician ensures support services rendered to users meet the user requirements and are delivered on time in compliance with published service level agreements and service catalogues.

Key Responsibilities
Key Performance Areas:

1. Technical Support and Troubleshooting
Provide level 1 and level 2 support for end-users, including desktop/laptop/tablet hardware, software and network connectivity:

Answer incoming calls from end-users reporting technical issues and provide real-time assistance.
Diagnose and resolve technical issues promptly to ensure minimal disruption to end-users.
Log all support requests accurately into the ITSM system.
Escalate unresolved issues to the appropriate team or technician when necessary.
Provide feedback to users and follow- up with users to ensure resolution and satisfaction with the support provided.
Implement updates and patches to maintain system performance and security.
Respond promptly to support requests, diagnosing and resolving technical issues within agreed service level agreements.
Use remote support tools to assist end-users as needed.

2. Hardware and Software Management

Install, configure, and maintain desktop, laptop and tablet systems, operating systems and applications.
Manage software installations, upgrades, and patches.
Maintain inventory or hardware and software resources and handle asset tagging.
Maintain security standards by enforcing policies and addressing identified system vulnerabilities.
Perform regular system maintenance and security:
Conduct regular maintenance tasks e.g. system updates, backups and virus/malware scans.
Adhere to and enforce IT security policies including account management and access control.

3. Network and Connectivity

Provide support with basic network troubleshooting, including LAN/WAN connectivity, VPN access and Wi-Fi.
Configure and troubleshoot networked peripherals such as printers and scanners.

4. User Training and Collaboration

Educate users on best practices for security, productivity tools, and general IT usage.
Create and maintain documentation for IT policies, procedures and troubleshooting steps.
Collaborate with other IT team members to resolve technical challenges and escalate complex issues as required.
Liaise with external vendors for warranty support and equipment repairs.

Key Measures/KPIs:

Technical support requests resolved within agreed Service Level Agreement (SLA) timeframes.
Customer support surveys evaluating user experience.
Average time taken to resolve support tickets.
Hardware and software deployment efficiency.
Key Internal Liaisons Relationships:

All DBSA staff

Key External Liaisons Relationships:

Service providers
Other external stakeholders and clients

Expertise & Technical Competencies

Qualifications and Experience:

Minimum Requirements:

An ICT qualification in Computer Science, Information Technology, Information Systems or equivalent.
A minimum of 5 years in desktop support experience.
Proficiency in Windows, macOS, and/or Linux operating systems.
Strong knowledge of MS Office Suite, email configuration, imaging of devices and common productivity tools.
Basic Understanding of networking concepts (TCP/IP, DNS, DHCP).
Excellent problem-solving and multitasking abilities.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.

Desirable Requirements:

A National Diploma in Computer Science, Information Technology, Information Systems or equivalent.
Customer service training or certificate.
Minimum of 2 years’ experience in current/ latest Microsoft Operating Systems.
Minimum of 2 years’ experience in user application support.
Minimum of 2 years’ experience using call administration system.
Certifications: CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) or similar certifications.

Technical Competencies:
a) IT Security

Demonstrates awareness of security requirements.
Demonstrates awareness of privacy requirements and standards.
Understands concepts of IT security and its application to computer systems architecture.

b) IT Network and Securities

Has a broad understanding of users and department staff on usage of available IT network solutions to increase productivity.
Maintain an accurate record of technical specifications related to networks etc. and update those as necessary.

c) IT Support

Contacts end-user / customer to follow up on services and/or solutions to ensure that their needs have been correctly and effectively met.
Understands issues from the end-user/customer’s perspective.
Keeps end-user/customer up-to-date with information and decisions that affect him/her.
Monitors services provided to end-user / customer and makes timely adjustments as required.
Proposes new, creative and sound alternatives to improve technical services.
Uses advanced techniques in solving technical problems.

d) Planning & Organising

Is relied on to help others plan and organise their workload.
Uses effectively advanced time management processes to deal with high workloads and tight deadlines.
Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.
Achieves goals promptly, despite obstacles encountered, by organising, reprioritising and re-planning.

e) Written Communication

Understands that different writing styles are required for different documents or audiences.
Write effective correspondence, prepare questions and reports, statements of circumstance and briefing notes.
Reviews others’ documents for clarity and impact.
Has a solid mastery of writing principles such as grammar, sentence construction etc.

Required Personal Attributes
Behavioural Competencies:
a) Information Seeking and Analysis

Breaks down problems into simple lists of tasks or activities
Investigates the problem or situation beyond routine questioning.

b) Achievement Orientation

Focuses on new or more effective ways of improving own work and meeting targets.
Focuses on raising quality, customer satisfaction and revenues.
Formulates own objectives and action plans in order to achieve a measurable improvement in the future.
Makes specific changes to systems and processes in order to improve efficiency and quality.

c) Self-awareness & Self Control

Ignores angering actions and continues a conversation or task. May leave temporarily to withhold emotions, then return immediately to continue
Feels strong emotions in the course of a conversation or other task, such as anger, extreme frustration, or high stress; holds the emotions back, and continues to act calmly.

d) Customer Service Orientation

Views others, including colleagues, as customers and wants to meet their needs.
Keeps the customer informed of relevant developments or changes.
Gains the trust of customers by maintaining clear, two-way communication regarding mutual expectations and satisfaction with service.
Admits possible errors or mistakes to customers.

e) Attention to Detail

Double-checks the accuracy of information or work.
Ensures that the work produced doesn’t contain any errors.

f) Flexibility

Changes his/her perception, and ideas or alters normal procedures to fit a specific situation to get a job done and/or meet company goals.

g) Teamwork & Cooperation

Values and utilises the expertise of colleagues, asking for ideas and input and collaborates to form decisions and plans.
Willingly learns from others.
Creates opportunities for knowledge and expertise sharing between all members of the team.

h) Analytical Thinking

Identifies the cause-and-effect relationship between two aspects of a situation

i) Integrity

Takes pride in being trustworthy, serves all equally, respects others and embraces diversity.
Is honest in all relations (internal/external relations).

Policy
The Development Bank of Southern Africa will endeavour to make appointments in line with its Employment Equity Policy and Plan. Applications from suitably qualified designated groups, especially people with disabilities, are encouraged.
The DBSA corporate culture fit requires clear, logical and analytical thinking grounded in good interpersonal skills, a sense of urgency and results orientated execution of duties. The ability to work collaboratively and finding practical yet innovative solutions is critical to success in a work environment that demands emotional resilience, accountability and responsible risk taking and management.
The DBSA reserves the right to amend or remove vacancies in line with organisational requirements.
All vacancies can be viewed on the DBSA website (www.dbsa.org) under Careers.

PLEASE APPLY HERE

PROGRAMME MANAGER, AGILE

Details
Closing Date 2025/01/27
Reference Number DBS240301-1
Job Title Programme Manager, Agile
Job Grade 17
Job Type Classification Permanent
Location - Town / City Midrand
Location – Province Gauteng
Location – Country South Africa

Job Description
The purpose of this job is to plan, lead, organise, coach and motivate Agile project teams, through the application of Agile / Scrum principles and processes, to translate identified Innovation moonshots into deliverable Agile projects that provide game-changing value to customers and end-users.

Key Responsibilities
Agile and Project Planning

Provide the Agile team with tools and techniques to increase collaboration, innovation, adaptability and flexibility to perform at the highest level.
Establish and embed an adapted Agile Manifesto to govern the principles of Agile development within DBSA innovation and moonshot projects.
Employ and embed the Disciplined Agile Delivery (DAD) framework and toolkit to guide the Agile teams’ way of working (WoW).
Define Agile project scope(s), schedule(s), sprints and associated cadence cycles, to bring focus to regular and timely delivery of project value.
Establish, populate and update burn down charts to indicate backlog to be completed versus total sprint time.
Facilitate Agile Ceremonies to identify action items that have been completed, action items outstanding and barriers to success.
Oversee and verify that team planning occurs for both current and subsequent iterations to ensure smooth transitioning from sprint to sprint.

Agile Project Management

Create a flexible agile universe to incubate identified DBSA moonshot projects.
Organise and lead daily scrums / stand-ups to conduct effective “plan, do and review” sessions.
Leverage agile and design-thinking principles to drive sustainable Agile implementation.
Employ the use of Agile Project Management tools (i.e. Kanban, Scrum, Agile, SAFe, PMBOK, PRINCE2) to summarise project statuses, progress, issues and risks.
Oversee regular team updates relating to story card statuses and collate these into the backlog.
Prepare, package and present information for presentation to relevant stakeholders and monitor and report on key Agile performance metrics to the DBSA leadership team.
Perform quantitative and qualitative risk analyses to inform consequent risk responses.
Perform quality control check-ins and integrated change controls to keep project delivery on-track.
Correct any deviations from the project plan by removing any impediments blocking the Agile team’s progress.

Process Management and Improvement

Define and manage a well-defined Agile project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management.
Analyse current Agile processes, prioritise areas of improvement, and work alongside key stakeholders to implement incremental improvements.

Collaboration
Manage customer expectations for Agile project deliverables, managing stakeholder communications, and implementing effective systems of project governance, within the team and with strategic partners, both internally and externally.
Lead out and promote the concepts of integration and collaboration across the Innovation projects.

Team and Stakeholder Management

Foster cross-functional team collaboration to enable strong and consistent Agile project delivery
Facilitate team development while holding teams accountable for their commitment to ensure strong team delivery.
Leverage organisational resources to improve capacity for Agile project delivery.
Provide transferable skills, frameworks and toolkits to promote empowerment of the team.
Train team members on Agile, Design Thinking and User Experience concepts and frameworks to promote out-of-the-box solutioning.
Encourage sustainable project sprints to enable team accountability to Agile project commitments.
Coach single / multiple team squads to ensure high quality of delivery.
Coach Executive Management and key DBSA stakeholders on agile ways of working to inculcate an Agile mindset.
Map and develop a network of diverse stakeholders whose influence is critical to the achievement of identified plans and objectives.

Reporting

Provide oversight and guidance on the quality and accuracy of the reporting compiled by the Programme Co-ordinator (Agile) role.
Meet report requirements and deliver timeous and high-quality reports to all relevant bodies, both internally and externally.

Expertise & Technical Competencies
Minimum Requirements

Bachelors’ Degree (field agnostic) – NQF Level 7.
PRINCE2 or PMP Certification.
A relevant Scrum Master certification in at least one of the following:
Certified Scrum Professional (CSP) or
Certified Scrum Master (CSM) or
Professional Scrum Master (PSM I or II) or
PMI-Agile Certified Practitioner.
Minimum 4 – 7 years of demonstrated track record experience and strong delivery in Agile / Project Management environments.

Desirable Requirements
Any other relevant Agile or coaching certifications are advantageous – i.e. Certified Scrum Coach (CSC) or general coaching outside of the Agile universe.

Technical Competencies

Deliver Results and Customer Value
Agile Project Management
Agile Decision Making
Tolerance of Ambiguity
Credible Activist
Strategic and Conceptual Formulator
Strong Servant Leadership
Entrepreneurial and Commercial Acumen
Maverick approach to Problem-Solving

Required Personal Attributes

Behavioural Competencies

Ability to “Fail Forward”
Adherence to Guiding Principles and Values
Networking and Relationship Building
Strong Interpersonal Skills (coaching, mentoring, motivating, collaborating, team building)
Balancing stakeholders
Employing personal Learning Agility
Situationally Adaptable

Policy
The Development Bank of Southern Africa will endeavor to make appointments in line with its Employment Equity Policy and Plan. Applications from suitably qualified designated groups, especially people with disabilities, are encouraged.
The DBSA corporate culture fit requires clear, logical and analytical thinking grounded in good interpersonal skills, a sense of urgency and results orientated execution of duties. The ability to work collaboratively and finding practical yet innovative solutions is critical to success in a work environment that demands emotional resilience, accountability and responsible risk taking and management.
The DBSA reserves the right to amend or remove vacancies in line with organisational requirements.
All vacancies can be viewed on the DBSA website (www.dbsa.org) under Careers.

PLEASE APPLY HERE

SENIOR INVESTMENT OFFICER: SOE, SOVEREIGNS & CORPORATE

Details
Closing Date 2025/01/17
Reference Number DBS241217-1
Job Title Senior Investment Officer: SOE, Sovereigns & Corporate
Job Grade 16
Job Type Classification Permanent
Location - Town / City Midrand
Location – Province Gauteng
Location – Country South Africa

Job Description
The Senior Investment Officer is responsible for generating deal flow and building a robust pipeline of prospective projects for development financing as well as structuring deals. The role has the responsibility to coach and mentor Investment Officers.

Key Responsibilities
Business Development

Undertake business development in Africa and position DBSA as the preferred lender/investor/partner.
Initiate and develop new business strategies and opportunities to create a pipeline of development impact projects.
Identify opportunities to initiate viable projects, and project origination through the facilitation of project preparation, scoping, feasibility studies, and business plans to close investment deals.
Develop strategies to attract concessional funding for projects and reconstruction efforts to improve Africa’s infrastructure.
Increase client base in allocated countries and secure revenue streams that provide the impetus for sustainable profit growth, increased client contact, and building of sustainable long-term relationships on multiple levels.
Devise structured and targeted marketing strategies for the DBSA service offering, where growth opportunities have been identified.
Offer a broad range of advisory and consulting services to private and public sector investors, businesses, and client-country governments. These services amongst others include:
Broadening access to finance.
Provide investment promotion intermediaries in Africa to receive technical assistance to build institutional capacity in areas such as strategic planning, investor marketing, and sector targeting to improve responsiveness to investor needs through information services.
Assist clients in developing and implementing targeted investor outreach campaigns on a country and/or regional basis.
Undertake continuous research and provide recommendations on significant developments, emerging opportunities and challenges in areas of responsibility.
Provide information to potential clients and document the same to provide information on customer requirements/ areas of interest.

Transacting and Deal Structuring

Appraise new investment and non-investment proposals (early-stage screening and due diligence).
Perform detailed analysis of investment opportunities, including commercial analysis, financial modelling and risk and institutional analysis.
Oversee disbursements to approved projects as well as monitor a project’s progress post-investment.
Negotiate project documents and ensure deal closure by taking responsibility for optimal financial, institutional and legal structuring.
Provide innovative and flexible financial structures for complex transactions.
Prepare Investment Committee and Board papers on investment opportunities and feasibility studies for management and the Board of Directors to consider.
Coordinate closely with specialists in the Financing Operations division to add value to clients' businesses; find pragmatic solutions to the specific sector challenges to achieve sustainable development impact.
Coordinate the implementation of investments and monitor the performance of investment projects through progressive investment and income reports; monitor collection and recording of income on investments.
Leverage international and regional partners to provide capital for new business investments.

Relationship Management and Stakeholder Relations

Build and maintain strong relationships with clients, global and regional private businesses, banking and multilateral partners and government officials to further develop specific investment opportunities.
Manage relationships at various levels with the relevant project stakeholders, partners, and lead promoters, following the project’s development objectives.
Maintain communication with clients and manage client relations; ensure that they submit all the Bank’s requirements to facilitate the appraisal process; Provide feedback on the status of their application timeously and advise them on the bank’s processes and procedures, and in liaison with Finance, resolve payment and / repayment related issues.
Ensure continuous communication with clients/ projects that the DBSA has funded to adequately support the division’s monitoring function.
Identify clients’ pain points together with the front-line divisions and coordinate DBSA’s solution offerings to address them.
Network and maintain relationships with key internal and external stakeholders to further develop specific investment opportunities.
Provide value to the Division for the benefit of and/or the client through knowledge of the subject, innovation, and lateral thinking.
Undertake other tasks as assigned by the line manager, from time to time.

Key Measurements of Outputs

Number and quality of ERR’s submitted
Revenue performance in terms of interest income and fees generated
% of loan book in priority geographies and sectors
Annual disbursements, commitments and approvals
Management of relationships with new/ existing clients

Expertise & Technical Competencies
Minimum Requirements

A post-graduate qualification/ honours degree in Finance, Business, Accounting, Engineering or Economics.
A minimum of 5-7 years’ experience of relevant work experience in appraising, negotiating and closing project finance, corporate finance, or structured finance transactions in a financial institution.
Experience in investment, appraisal, analysis and implementation.
Experience in working on investment projects through an established approval process.
Successful track record in leading project teams with high-level stakeholders and qualified professionals.
Strong credit, financial, analytical, and modelling skills.
Experience in financial analysis and/or financial modelling.
Experience in doing business across Africa.

Desired requirements

A postgraduate qualification or equivalent in Business or Finance (CA or CFA), or Engineering, or Economics.

TECHNICAL COMPETENCIES

Project Management

Defines, plans, and manages large and/or strategic projects, including those with a high degree of technical complexity, with impacts across the organisation and/or with national implications.
Assembles and leads diverse and multi-disciplinary teams, ensuring maximum effective resource utilisation.
Successfully manages substantial project budgets and reports directly to senior managers on the progress and results of projects.
Identifies complex issues that need escalation and proposes appropriate corrective actions.

Deal Structuring

Uses credit enhancement techniques to structure deals and optimise pricing in terms of Basel principles.
Has an in-depth and practical understanding of how to optimise the Capital Structure, collateral package, and debt repayment profile.
Interrogates financial models, including those with a high degree of complexity, to develop an optimal structure.
Identifies complex structural issues that need escalation and proposes appropriate bankable structures.
Demonstrates knowledge on advanced structuring including the use of derivatives, syndicated loans, synthetic loans, securitisations, Inflation linked debt, credit default swaps and subordinated debt.
Prepares specialised or tailored reports relating to new innovative instruments, gather information from a variety of sources, analyse and include in a report to new products approval committees.
Compiles comprehensive specialist reports as required for inclusion into credit committee submissions.

Solution Focus

Identifies broad, highly complex problems based on a multitude of factors, many of which are complex and sweeping in nature, difficult to define and often contradictory.
Creates procedures to articulate the nature of problems and to identify and weigh alternate solutions.
Evaluates the effectiveness of solutions using approaches tailored to the situation.

Financial Analysis

Serves as subject matter expert.
Evaluates and determines fiscal, operational, and service impacts; analyses and evaluates legislation; and implements and evaluates statistical models in their subject areas.
Demonstrates in-depth technical and administrative knowledge of the rules and regulations in the subject area and to defend analyses, testimony, and recommendations relating to a variety of issues before management and commissions.

Risk Management

Drives integration and standardisation of risk management processes across the organisation.
Advises on the application of the organisation’s risk management policies, industry best practices and constructs organisation guidelines.
Analyses trends in risk management and internal control, evaluates implications, defines, and implements organisation-wide response.

Attention to detail

Quickly identifies relevant and irrelevant information to support accurate decision making.
Maps out all the logistics and details of a situation to ensure smooth and flawless implementation.
Consistently identifies all relevant details that are not obvious in complex situations.
Requires the highest standards for accuracy and quality for their work.
Establishes processes to ensure accuracy and quality of services delivered by the team.

Negotiation

Has an appreciation of cultural sensitivities and differences.
Effectively employs a variety of advanced behavioural/interpersonal competencies to control the negotiation situation.
Can take the lead in a variety of sensitive negotiation situations requiring high levels of tact and diplomacy.
Can place a discrete negotiation situation within the context of a broader long-term relationship and is not threatened by conceding ground to protect the longer-term interests of DBSA.

Commercial Awareness

Deep understanding of commercial drivers and can take decisions based on an assessment of alternatives concerning complex business situations.
Deep understanding of DBSA economic priorities and how they can be implemented to meet DBSA's strategic objectives.
Deep understanding of DBSA's core sector role in achieving DBSA's strategic objectives.
Deep understanding of the need to coordinate efforts with many government entities, private sector, community groups and individuals to ensure effective implementation of new policies and regulations.

Research

Demonstrates expert skill levels in strategic and operational research techniques, including process analysis, modeling, and forecasting.
Adapts, creates, and designs new research techniques to meet the organisation requirements.
Provides specialist coaching and guidance to researchers and other the organisation employees.
Promotes the professional reputation of the organisation by maintaining a respected profile with relevant external organisations and the research community in general.

Communication and Reporting

Able to communicate complex problems or concepts, by making them simple and understandable for others.
Adapts language to the level of the audience to ensure that the message has a positive impact and is interesting to the audience.
Is articulate, demonstrates a wide range of vocabulary, and is confident when talking to large/high level audiences.
Designs / customizes reports to meet user needs.
Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a report.
Keeps standard reports under review and proposes improvements to meet user needs.

Innovation

Develops innovative business solutions that shape industry practices.

Presentation Skills

Knows how to deliver arguments persuasively by employing a range of advanced presentation techniques (e.g., the appropriate use of body language, how to close a presentation so that the audience continues to think about the subject matter etc.).
Has knowledge of various feedback mechanisms to check levels of audience understanding.

Required Personal Attributes
BEHAVIOURAL COMPETENCIES
Achievement Orientation

Focuses on new or more effective ways of improving own work and meeting targets.
Focuses on raising quality, customer satisfaction and revenues.
Makes specific changes to systems and processes to improve efficiency and quality.
Formulates own objectives and action plans to achieve a measurable improvement in the future.

Analytical Thinking

Identifies multiple elements of a problem and breaks down each of those elements in detail, showing causal relationships between them.
Uses several analytical techniques to identify several solutions and weighs the value of each.

Conceptual thinking

Creates new concepts that are not obvious to others and not learned from previous education or experience to explain situations or resolve problems.
Looks at things in a significantly novel way breakthrough thinking.

Strategic and Innovative thinking

Recognizes opportunities or problems emerging in patterns and trends, and their impact on the business and profitability drivers.
Applies learning from previous situations and experiences.
Sees underlying causality in the current situation. Applies business acumen to make sound decisions.
Recognizes opportunities or potential problems, before they become obvious, by seeing the connections in a range of sources of information, including insights from outside DBSA.
Restates complex knowledge in a way that makes it easier for others to understand.

Commercial Business Acumen

Understands business fundamentals.
Analyses and comprehends organisational goals and strategies.
Understands tactical business fundamentals in the public sector environment and incorporates them into decision-making.

Teamwork

Acts to promote a friendly climate and good morale and resolves conflicts.
Creates opportunities for cross-functional working.
Encourages others to network outside of their own team/department and learn from their experience.

PRINCIPAL INVESTMENT OFFICER

Details
Principal Investment Officer (DBS240906-1)
Closing Date 2025/01/17
Reference Number DBS240906-1
Job Title Principal Investment Officer
Job Grade 17
Job Type Classification Permanent
Location - Town / City Midrand
Location – Province Gauteng
Location – Country South Africa

Job Description
The Principal Investment Officer is responsible for formulating and executing the strategic objectives of the business in collaboration with the Transacting Head whilst generating deal flow and building a robust pipeline of prospective projects for development financing bankability.

Key Responsibilities
1. Transaction Assessments

Evaluate the feasibility of investment opportunities and project transactions to ensure they are commercially viable and align with the DBSA’s strategic objectives and mandate.
Enhance the bankability of transactions by identifying and mitigating key risks, collaborating closely with the Chief Investment Office and Financing Operations Team, including Sector Specialists, Country Risk Specialists, and Financial Analysts.
Provide technical expertise on transactions for the benefit of clients and the organisation through innovative approaches and strategic thinking.
Develop and prepare early-stage review proposals and related documentation in the specified format.

2. Transaction Execution and Credit Approval

Collaborate with the Head of Transacting to structure and negotiate detailed deal terms with Treasury, Legal, and Loan Administration teams, ensuring transaction approval.
Secure internal approvals and lead or participate actively in closing transactions through successful negotiations.
Actively manage the transaction unit to drive the credit approval process in its entirety from early review to the relevant approval committees.
Manage the credit approval process from early review to final decision by the relevant committees.
Review proposals submitted to approval committees to ensure they are well-structured and documented for informed decision-making.
Manage the preparation of complex multi-jurisdictional documentation and ensure compliance with procedures, laws, and regulations for transaction implementation.
Resolve potential constraints in the lending value chain in collaboration with the Head of Transactions.
Implement risk management procedures across continent-wide financing functions, ensuring investment risks are appropriately structured and mitigated during operations.
Manage financial capital responsibly, ensuring efficient utilisation and stewardship of capital under management.
Capture and apply learning opportunities post-transaction to drive continuous improvement and successful deal delivery.

3. Lead Transaction Execution Functions

Lead transaction teams in conducting assessments, executing deals, and driving the credit approval process.
Act as a key advisor to Senior and Investment Officers, guiding them toward achieving transaction bankability.
Coach and mentor Senior and Investment Officers to enhance their skills and performance.
Monitor client performance and record country/industry/client performance i.e. revenues

4. Business Development

Undertake business development in Africa and position DBSA as the preferred lender/investor/partner.
Initiate and develop new business strategies and opportunities to create a pipeline of development impact projects.
Identify opportunities to initiate viable projects, and project origination through the facilitation of project preparation, scoping, feasibility studies, and business plans to close investment deals.
Develop strategies to attract concessional funding for projects and reconstruction efforts to improve Africa’s infrastructure.
Increase client base in allocated countries and secure revenue streams that provide the impetus for sustainable profit growth, increased client contact, and building of sustainable long-term relationships on multiple levels.
Devise structured and targeted marketing strategies for the DBSA service offering, where growth opportunities have been identified.
Offer a broad range of advisory and consulting services to private and public sector investors, businesses, and client-country governments. These services amongst others include:
- Broadening access to finance.
- Provide investment promotion intermediaries in Africa to receive technical assistance to build institutional capacity in areas such as strategic planning, investor marketing, and sector targeting to improve responsiveness to investor needs through information services.
- Assist clients in developing and implementing targeted investor outreach campaigns on a country and/or regional basis.
- Undertake continuous research and provide recommendations on significant developments, emerging opportunities and challenges in areas of responsibility.
- Provide information to potential clients and document the same to provide information on customer requirements/ areas of interest.

5. Relationship Management and Stakeholder Relations

Build and maintain strong relationships with clients, global and regional private businesses, banking and multilateral partners and government officials to further develop specific investment opportunities.
Manage relationships at various levels with the relevant project stakeholders, partners, and lead promoters, following the project’s development objectives.
Maintain communication with clients and manage client relations; ensure that they submit all the Bank’s requirements to facilitate the appraisal process; Provide feedback on the status of their application timeously and advise them on the bank’s processes and procedures, and in liaison with Finance, resolve payment and / repayment related issues.
Ensure continuous communication with clients/ projects that the DBSA has funded to adequately support the division’s monitoring function.
Identify clients’ pain points together with the front-line divisions and coordinate DBSA’s solution offerings to address them.
Network and maintain relationships with key internal and external stakeholders to develop specific investment opportunities further.
Provide value to the Division for the benefit of and/or the client through knowledge of the subject, innovation, and lateral thinking.
Undertake other tasks as assigned by the line manager, from time to time.

Key Measurements of Outputs
1. Revenue performance in terms of Interest Income and Fees generated.
2. Delivery on the agreed Operations Mandate; these include:
3. Growth rate in assets of loan book:
    o Annual disbursements, commitments and approvals
    o Quality of loan book
    o % of loan book in priority geographies and sectors
    o Number of new clients
    o Number of potential deals/ pipeline
4. Management of client relationships and key stakeholders.

Key Internal Liaison Relationships
1. GE: Transacting and Unit Heads
2. DBSA Committees, e.g., Deal screen, Investment
Committees, Asset/Liability Committee
3. Client Coverage, Transacting, IDD, Project Preparation, Risk, Treasury, Finance, Financing Operations

Key External Liaison Relationships
1. Government: National, Provincial, Local
Government, Sovereigns
2. Knowledge partners – Universities, think tanks, local/international organisations
3. Private Companies
4. SMME’s
5. Service providers

Expertise & Technical Competencies
Minimum Requirements
1. A Post-Graduate Qualification/ Honours Degree in Finance, Business, Accounting, Engineering or Economics.
2. A minimum of 10-12 years’ experience of relevant work experience in appraising, negotiating and closing project finance, corporate finance, or structured finance transactions in a financial institution.
3. Experience in leading, initiating and developing new business strategies and opportunities to create a pipeline of development impact projects ensuring deal flow and bankability.
4. Experience in securing infrastructure investment deals in relevant sectors/geographies in SA and/or Africa and doing business across Africa.
5. Comprehensive knowledge of the complex financial and regulatory environments across Africa.
6. Proven experience in working with senior stakeholders in highly political environments in South Africa and the rest of Africa.
7. Successful track record in leading project teams with high-level stakeholders and qualified professionals.

8. Strong credit, financial, analytical, and modelling skills.
9. Experience in financial analysis and/or financial modelling.
10. Strong networks and relations with clients, global and regional private investors and banks to identify and source viable projects/investments.
11. In-depth knowledge and understanding of the infrastructure market, financial markets and the macro landscape.
12. Demonstrable experience in identifying client challenges and playing an active part in finding innovative solutions.
13. The role requires flexibility to be deployed to other business units within the Coverage division if required
14. Ability to mentor junior members of the team

Desired requirements
15. A postgraduate qualification or equivalent in Business or Finance (CA or CFA), or Engineering, or Economics.

TECHNICAL
a) Project Management

Defines, plans, and manages large and/or strategic projects, including those with a high degree of technical complexity, with impacts across the organisation and/or with national implications.
Assembles and leads diverse and multi-disciplinary teams, ensuring maximum effective resource utilisation.
Successfully manages substantial project budgets and reports directly to senior managers on the progress and results of projects.
Identifies complex issues that need escalation and proposes appropriate corrective actions.

b) Deal Structuring

Uses credit enhancement techniques to structure deals and optimise pricing in terms of Basel principles.
Has an in-depth and practical understanding of how to optimise the Capital Structure, collateral package, and debt repayment profile.
Interrogates financial models, including those with a high degree of complexity, to develop an optimal structure.
Identifies complex structural issues that need escalation and proposes appropriate bankable structures.
Demonstrates knowledge of advanced structuring including the use of derivatives, syndicated loans, synthetic loans, securitisations, Inflation-linked debt, credit default swaps and subordinated debt.
Prepares specialised or tailored reports relating to new innovative instruments, gathers information from a variety of sources, analyse and include in a report to new products approval committees.
Compiles comprehensive specialist reports as required for inclusion into credit committee submissions.

c) Solution Focus

Identifies broad, highly complex problems based on a multitude of factors, many of which are complex and sweeping in nature, difficult to define and often contradictory.
Creates procedures to articulate the nature of problems and to identify and weigh alternate solutions.
Evaluates the effectiveness of solutions using approaches tailored to the situation.

d) Financial Analysis

Serves as subject matter expert.
Evaluates and determines fiscal, operational, and service impacts; analyses and evaluates legislation; and implements and evaluates statistical models in their subject areas.
Demonstrates in-depth technical and administrative knowledge of the rules and regulations in the subject area and to defend analyses, testimony, and recommendations relating to a variety of issues before management and commissions.

e) Risk Management

Drives integration and standardisation of risk management processes across the organisation.
Advises on the application of the organisation’s risk management policies, industry best practices and constructs organisation guidelines.
Analyses trends in risk management and internal control, evaluates implications, defines, and implements organisation-wide response.

f) Attention to detail

Quickly identifies relevant and irrelevant information to support accurate decision making.
Maps out all the logistics and details of a situation to ensure smooth and flawless implementation.
Consistently identifies all relevant details that are not obvious in complex situations.
Requires the highest standards for accuracy and quality for their work.
Establishes processes to ensure accuracy and quality of services delivered by the team.

g) Negotiation

Has an appreciation of cultural sensitivities and differences.
Effectively employs a variety of advanced behavioural/interpersonal competencies to control the negotiation situation.
Can take the lead in a variety of sensitive negotiation situations requiring high levels of tact and diplomacy.
Can place a discrete negotiation situation within the context of a broader long-term relationship and is not threatened by conceding ground to protect the longer-term interests of DBSA.

h) Commercial Awareness

Deep understanding of commercial drivers and can take decisions based on an assessment of alternatives concerning complex business situations.
Deep understanding of DBSA economic priorities and how they can be implemented to meet DBSA's strategic objectives.
Deep understanding of DBSA's core sector role in achieving DBSA's strategic objectives.
Deep understanding of the need to coordinate efforts with many government entities, private sector, community groups and individuals to ensure effective implementation of new policies and regulations.
Research
Demonstrates expert skill levels in strategic and operational research techniques, including process analysis, modeling, and forecasting.
Adapts, creates, and designs new research techniques to meet the organisation requirements.
Provides specialist coaching and guidance to researchers and other the organisation employees.
Promotes the professional reputation of the organisation by maintaining a respected profile with relevant external organisations and the research community in general.

j) Communication and Reporting

Able to communicate complex problems or concepts, by making them simple and understandable for others.
Adapts language to the level of the audience to ensure that the message has a positive impact and is interesting to the audience.
Is articulate, demonstrates a wide range of vocabulary, and is confident when talking to large/high level audiences.
Designs / customizes reports to meet user needs.
Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a report.
Keeps standard reports under review and proposes improvements to meet user needs.

k) Innovation

Develops innovative business solutions that shape industry practices.

l) Presentation Skills

Knows how to deliver arguments persuasively by employing a range of advanced presentation techniques (e.g., the appropriate use of body language, how to close a presentation so that the audience continues to think about the subject matter etc.).
Has knowledge of various feedback mechanisms to check levels of audience understanding.

Required Personal Attributes
BEHAVIOURAL
a) Achievement Orientation

Focuses on new or more effective ways of improving own work and meeting targets.
Focuses on raising quality, customer satisfaction and revenues.
Makes specific changes to systems and processes to improve efficiency and quality.
Formulates own objectives and action plans to achieve a measurable improvement in the future.

b) Analytical Thinking

Identifies multiple elements of a problem and breaks down each of those elements in detail, showing causal relationships between them.
Uses several analytical techniques to identify several solutions and weighs the value of each.

c) Conceptual thinking

Creates new concepts that are not obvious to others and not learned from previous education or experience to explain situations or resolve problems.
Looks at things in a significantly novel way breakthrough thinking.

d) Strategic and Innovative thinking

Recognizes opportunities or problems emerging in patterns and trends, and their impact on the business and profitability drivers.
Applies learning from previous situations and experiences.
Sees underlying causality in the current situation. Applies business acumen to make sound decisions.
Recognizes opportunities or potential problems, before they become obvious, by seeing the connections in a range of sources of information, including insights from outside DBSA.
Restates complex knowledge in a way that makes it easier for others to understand.

e) Commercial Business Acumen

Understands business fundamentals.
Analyses and comprehends organisational goals and strategies.
Understands tactical business fundamentals in the public sector environment and incorporates them into decision-making.

f) Teamwork

Acts to promote a friendly climate and good morale and resolves conflicts.
Creates opportunities for cross-functional working.
Encourages others to network outside of their own team/department and learn from their experience.

Policy
The Development Bank of Southern Africa will endeavor to make appointments in line with its Employment Equity Policy and Plan. Applications from suitably qualified designated groups, especially people with disabilities, are encouraged.

The DBSA corporate culture fit requires clear, logical and analytical thinking grounded in good interpersonal skills, a sense of urgency and results orientated execution of duties. The ability to work collaboratively and finding practical yet innovative solutions is critical to success in a work environment that demands emotional resilience, accountability and responsible risk taking and management.

The DBSA reserves the right to amend or remove vacancies in line with organisational requirements.

All vacancies can be viewed on the DBSA website (www.dbsa.org) under Careers.

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