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DEPARTMENT OF HOME AFFAIRS VACANCIES
DEPARTMENT OF HOME AFFAIRS
The National Development Plan (NDP) 2030 is a compass pointing South Africa in a new direction where poverty is eliminated and inequality is reduced by 2030. This desired destination can be reached by enhancing the capacity of the State, and the Department of Home Affairs is committed to delivering on this goal.
Enquiries: Ms F Kwape Tel No: 012 406 4258
VACANCIES - HUMAN RESOURCE MANAGEMENT CIRCULAR MINUTE NO 61 OF 2022
The Department of Home Affairs is an equal opportunity and affirmative action employer. It is our intention to promote representivity (race, gender, disability) through the filling of these positions.
We are looking for committed, passionate and talented individuals to form part of a new leadership team, equipped with the right skills to deliver a modern world-class service. If you are committed to delivering on the National Development Plan’s (NDP’s) priorities, ascribe the Department’s shared value set, have what it takes to serve the needs of South African citizens, residents and visitors, and your credentials meet the requirements of any of the following positions, kindly respond before the closing date.
DIRECTIONS TO APPLICANTS
CLOSING DATE: 26 AUGUST 2022
APPLICATIONS:
Applications must be -
sent to the correct address specified at the bottom of the last post, on or before the closing date;
submitted on the new Application for Employment Form (Z.83), obtainable at www.gov.za;
accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible);
shortlisted candidates will be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), as well as the relevant highest educational qualifications, on or before the day of the interview. Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); and
SELECTION:
In the filling of entry level positions, preference may be given to unemployed youth / graduates, and / or who have successfully completed their respective skills development programmes, who satisfy the inherent requirements of the post and reside within close proximity to the office where the post is based.
Shortlisted Candidates will be subjected to an interview and technical assessment(s) (which assesses the Candidates’ demonstrated professional and technical competency against the job requirements and duties).
Candidates potentially considered suitable after the interview and technical test(s), will be subjected to a competency assessment (which tests the Candidates’ demonstrated proficiency in the professional dimensions attached to the level of the post); employment suitability checks (credit, criminal, citizenship, employment references and qualification verifications); and will be required to complete the online “Pre-entry Certificate to Senior Management Services” course. The course is available at the National School of Government (NSG), under the name “Certificate for entry into the SMS”. Full details can be obtained via the following link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Candidates wishing to be considered for appointment, are encouraged to enrol for this course immediately.
APPOINTMENT: Appointed persons will be required to -
enter into an employment contract;
serve a prescribed probation period; and
obtain security clearance appropriate to the post and within the prescribed time frame.
LOCAL OFFICE MANAGER, (3 POSITIONS)
SALARY LEVEL : An all-inclusive salary package of R822 042 to R1 038 999 per annum (Level 12).
CENTRE : Eastern Cape: Large Office: Mthatha (1 Post)
REF NO : HRMC 61/22/1a
CENTRE : Eastern Cape: Large Office: Lusikisiki (1 Post)
REF NO : HRMC 61/22/1b
CENTRE : North West: Large Office: Rustenburg (1 Post)
REF NO : HRMC 61/22/1c
REQUIREMENTS : • A 3 year tertiary qualification in Public Management/ Administration Social Science or related qualification at NQF level 6 as recognized by SAQA • Minimum of 3 years’ experience in Junior Management/ Assistant Director level is required • Extensive experience in a change management environment • Experience in Civic or Immigration Services environment is required • Knowledge of workflow planning and capacity planning • Knowledge of the South African Constitution and the Batho Pele Principles • Knowledge of the Public Service Regulatory Framework • Knowledge of Human Resources Regulatory Framework, Departmental Legislations and Prescripts • Knowledge of Occupational Health and Safety Act as well as Minimum Information Security Standards (MISS) • Knowledge of National Treasury Regulations and Public Finance Management Act (PFMA), Promotion to Administrative Justice Act (PAJA) as well as Promotion of Access to Information Act (PAIA) • Strategic capability and leadership • Accountability, business continuity, people management and empowerment • Financial management, decision making and operations management • Programme and project management • Conflict management and resolution • Change management, knowledge and time management • Problem solving and analysis • Communication, business report writing and presentation skills • Policy interpretation, planning, organizing, client orientation and customer focus • Service delivery innovation • Data analysis, influencing and networking • A valid drivers’ licence and willingness to travel. Working extended hours when required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Manage Operations of the Civic Services in the Local Office in accordance with the service delivery standards • Coordinate and monitor the effective processing of enabling documents in local office and DHA service points • Manage the security integrity of the national population register in local offices • Participate on outreach programmes to ensure the accessibility of DHA services by the public • Develop and implement Civic Services strategies and plans • Ensure that operations in Local offices meet the needs of the clients in line with the departmental service standards • Collate, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Monitor and enforce the implementation of Standard Operating Procedures (SOPs) within local offices that adhere to the set requirements • Provide expert advice and guidance to local offices on operational issues and matters • Serve as a project leader within the local offices to ensure effective project management implementation • Ensure effective and efficient management of queues • Manage the revenue collected from clients on services rendered by the office • Manage Immigration Services Operations in the Local Offices in line with Immigration Act • Manage the operations of Inspectorate and other Immigration Services (e.g. inspectorate, law enforcement and deportation functions) activities in Local Offices • Participate in external meetings in collaboration with law enforcement agencies in combating with illegal immigrants • Authorise the deportation of transgressors’ cases in line with the Immigration Act • Conduct investigation on immigrant cases to check non-compliance to the Immigration Act, Refugee Act and other departmental legislation • Establish and maintain relationships with stakeholders to support service delivery • Facilitate intergovernmental and stakeholder relations in the municipality • Ensure the implementation of the Batho Pele and Moetapele principles within the Local Office jurisdiction, in all interactions with internal and external customers • Ensure that various stakeholders’ queries or complaints are directed to relevant officials and track for the resolution thereof • Implementation of policies, procedures, directives, Acts and regulations • Implement Public Service governance processes, framework and procedures • Monitor and ensure compliance with legislation, regulations and DHA policies and procedures • Support the development of policy development by providing inputs and ensure the effective implementation thereof • Review and ensure effective workflow and capacity planning • Ensure the effective and uniform implementation of Standard Operating Procedures • Manage risk and compliance • Implement governance processes, framework and procedures within the directorate associated with statutory financial responsibilities • Monitor and ensure compliance with legislation, regulations, DHA policies and procedures within the Local Office • Ensure compliance with all audit requirements within the Local Office • Monitor quality, risk, standards and practices against prescribed frameworks • Compile report to the Auditor’s findings and put internal controls to mitigate the risks • Manage physical, human and financial resources • Manage large budget spending in line with strategic objective • Manage, monitor and ensure the effective utilization of all assets within the Local Office in line with departmental frameworks • Implement and monitor financial management processes and procedures and ensure alignment with financial management regulations and treasury instructions • Ensure capacity and development of staff in line with education and training development policies • Implement effective people management practices including recruitment and performance management • Evaluate and monitor performance and appraisal of employees.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
North West: Ms M Seleke, Tel No: (018) 397 9904
LOCAL OFFICE MANAGER, (4 POSITIONS)
SALARY LEVEL : A basic salary of R477 090 to R561 981 per annum (Level 10). In addition, a range of benefits are offered.
CENTRE : KwaZulu-Natal: Medium Office: Escort (1 Post)
REF NO : HRMC 61/22/2a
CENTRE : Limpopo: Medium Office: Musina (1 Post)
REF NO : HRMC 61/22/2b
CENTRE : Limpopo: Medium Office: Vuwani (1 Post)
REF NO : HRMC 61/22/2c
CENTRE : Northern Cape: Medium Office: Calvinia (1 Post)
REF NO : HRMC 61/22/2d
REQUIREMENTS : • A 3 year tertiary qualification in Public Management/ Administration Social Science or related qualification at NQF level 6 as recognized by SAQA • A minimum of 3 years’ experience as Supervisor/Civic Services Supervisor • Extensive experience in an operations environment • Experience in Civic or Immigration Services environment is required • Knowledge of workflow planning and capacity planning • Knowledge of the South African Constitution and the Batho Pele Principles • Knowledge of the Public Service Regulatory Framework • Knowledge of Human Resources Regulatory Framework, Departmental Legislations and Prescripts • Knowledge of Occupational Health and Safety Act as well as Minimum Information Security Standards (MISS) • Knowledge of National Treasury Regulations and Public Finance Management Act (PFMA), Promotion to Administrative Justice Act (PAJA) as well as Promotion of Access to Information Act (PAIA) • Strategic capability and leadership • Accountability, business continuity, people management and empowerment • Financial management, decision making and operations management • Programme and project management • Conflict management and resolution • Change management, knowledge and time management • Problem solving and analysis • Communication, business report writing and presentation skills • Policy interpretation, planning, organizing, client orientation and customer focus • Service delivery innovation • Data analysis, influencing and networking • A valid drivers’ licence and willingness to travel • Working extended hours when required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Manage Operations of the Civic Services in the Local Office in accordance with the service delivery standards • Coordinate and monitor the effective processing of enabling documents in local office and DHA service points • Manage the security integrity of the national population register in local offices • Participate on outreach programmes to ensure the accessibility of DHA services by the public • Develop and implement Civic Services strategies and plans • Ensure that operations in Local offices meet the needs of the clients in line with the departmental service standards • Collate, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Monitor and enforce the implementation of Standard Operating Procedures (SOPs) within local offices that adhere to the set requirements • Provide expert advice and guidance to local offices on operational issues and matters • Serve as a project leader within the local offices to ensure effective project management implementation • Ensure effective and efficient management of queues • Manage the revenue collected from clients on services rendered by the office • Manage Immigration Services Operations in the Local Offices in line with Immigration Act • Manage the operations of Inspectorate and other Immigration Services (e.g. inspectorate, law enforcement and deportation functions) activities in Local Offices • Participate in external meetings in collaboration with law enforcement agencies in combating with illegal immigrants • Authorise the deportation of transgressors’ cases in line with the Immigration Act • Conduct investigation on immigrant cases to check non-compliance to the Immigration Act, Refugee Act and other departmental legislation • Establish and maintain relationships with stakeholders to support service delivery • Facilitate intergovernmental and stakeholder relations in the municipality • Ensure the implementation of the Batho Pele and Moetapele principles within the Local Office jurisdiction, in all interactions with internal and external customers • Ensure that various stakeholders’ queries or complaints are directed to relevant officials and track for the resolution thereof • Implementation of policies, procedures, directives, Acts and regulations • Implement Public Service governance processes, framework and procedures • Monitor and ensure compliance with legislation, regulations and DHA policies and procedures • Support the development of policy development by providing inputs and ensure the effective implementation thereof • Review and ensure effective workflow and capacity planning • Ensure the effective and uniform implementation of Standard Operating Procedures • Manage risk and compliance • Implement governance processes, framework and procedures within the directorate associated with statutory financial responsibilities • Monitor and ensure compliance with legislation, regulations, DHA policies and procedures within the Local Office • Ensure compliance with all audit requirements within the Local Office • Monitor quality, risk, standards and practices against prescribed frameworks • Compile report to the Auditor’s findings and put internal controls to mitigate the risks • Manage physical, human and financial resources • Manage large budget spending in line with strategic objective • Manage, monitor and ensure the effective utilization of all assets within the Local Office in line with departmental frameworks • Implement and monitor financial management processes and procedures and ensure alignment with financial management regulations and treasury instructions • Ensure capacity and development of staff in line with education and training development policies • Implement effective people management practices including recruitment and performance management • Evaluate and monitor performance and appraisal of employees.
ENQUIRIES : KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Northern Cape: Ms S Botha, Tel No: (053) 807 6700
LOCAL OFFICE MANAGER, (3 POSITIONS)
SALARY LEVEL : An all-inclusive salary package of R822 042 to R1 038 999 per annum (Level 12).
CENTRE : Eastern Cape: Large Office: Mthatha (1 Post)
REF NO : HRMC 61/22/1a
CENTRE : Eastern Cape: Large Office: Lusikisiki (1 Post)
REF NO : HRMC 61/22/1b
CENTRE : North West: Large Office: Rustenburg (1 Post)
REF NO : HRMC 61/22/1c
REQUIREMENTS : • A 3 year tertiary qualification in Public Management/ Administration Social Science or related qualification at NQF level 6 as recognized by SAQA • Minimum of 3 years’ experience in Junior Management/ Assistant Director level is required • Extensive experience in a change management environment • Experience in Civic or Immigration Services environment is required • Knowledge of workflow planning and capacity planning • Knowledge of the South African Constitution and the Batho Pele Principles • Knowledge of the Public Service Regulatory Framework • Knowledge of Human Resources Regulatory Framework, Departmental Legislations and Prescripts • Knowledge of Occupational Health and Safety Act as well as Minimum Information Security Standards (MISS) • Knowledge of National Treasury Regulations and Public Finance Management Act (PFMA), Promotion to Administrative Justice Act (PAJA) as well as Promotion of Access to Information Act (PAIA) • Strategic capability and leadership • Accountability, business continuity, people management and empowerment • Financial management, decision making and operations management • Programme and project management • Conflict management and resolution • Change management, knowledge and time management • Problem solving and analysis • Communication, business report writing and presentation skills • Policy interpretation, planning, organizing, client orientation and customer focus • Service delivery innovation • Data analysis, influencing and networking • A valid drivers’ licence and willingness to travel. Working extended hours when required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Manage Operations of the Civic Services in the Local Office in accordance with the service delivery standards • Coordinate and monitor the effective processing of enabling documents in local office and DHA service points • Manage the security integrity of the national population register in local offices • Participate on outreach programmes to ensure the accessibility of DHA services by the public • Develop and implement Civic Services strategies and plans • Ensure that operations in Local offices meet the needs of the clients in line with the departmental service standards • Collate, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Monitor and enforce the implementation of Standard Operating Procedures (SOPs) within local offices that adhere to the set requirements • Provide expert advice and guidance to local offices on operational issues and matters • Serve as a project leader within the local offices to ensure effective project management implementation • Ensure effective and efficient management of queues • Manage the revenue collected from clients on services rendered by the office • Manage Immigration Services Operations in the Local Offices in line with Immigration Act • Manage the operations of Inspectorate and other Immigration Services (e.g. inspectorate, law enforcement and deportation functions) activities in Local Offices • Participate in external meetings in collaboration with law enforcement agencies in combating with illegal immigrants • Authorise the deportation of transgressors’ cases in line with the Immigration Act • Conduct investigation on immigrant cases to check non-compliance to the Immigration Act, Refugee Act and other departmental legislation • Establish and maintain relationships with stakeholders to support service delivery • Facilitate intergovernmental and stakeholder relations in the municipality • Ensure the implementation of the Batho Pele and Moetapele principles within the Local Office jurisdiction, in all interactions with internal and external customers • Ensure that various stakeholders’ queries or complaints are directed to relevant officials and track for the resolution thereof • Implementation of policies, procedures, directives, Acts and regulations • Implement Public Service governance processes, framework and procedures • Monitor and ensure compliance with legislation, regulations and DHA policies and procedures • Support the development of policy development by providing inputs and ensure the effective implementation thereof • Review and ensure effective workflow and capacity planning • Ensure the effective and uniform implementation of Standard Operating Procedures • Manage risk and compliance • Implement governance processes, framework and procedures within the directorate associated with statutory financial responsibilities • Monitor and ensure compliance with legislation, regulations, DHA policies and procedures within the Local Office • Ensure compliance with all audit requirements within the Local Office • Monitor quality, risk, standards and practices against prescribed frameworks • Compile report to the Auditor’s findings and put internal controls to mitigate the risks • Manage physical, human and financial resources • Manage large budget spending in line with strategic objective • Manage, monitor and ensure the effective utilization of all assets within the Local Office in line with departmental frameworks • Implement and monitor financial management processes and procedures and ensure alignment with financial management regulations and treasury instructions • Ensure capacity and development of staff in line with education and training development policies • Implement effective people management practices including recruitment and performance management • Evaluate and monitor performance and appraisal of employees.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
North West: Ms M Seleke, Tel No: (018) 397 9904
LOCAL OFFICE MANAGER, (4 POSITIONS)
SALARY LEVEL : A basic salary of R477 090 to R561 981 per annum (Level 10). In addition, a range of benefits are offered.
CENTRE : KwaZulu-Natal: Medium Office: Escort (1 Post)
REF NO : HRMC 61/22/2a
CENTRE : Limpopo: Medium Office: Musina (1 Post)
REF NO : HRMC 61/22/2b
CENTRE : Limpopo: Medium Office: Vuwani (1 Post)
REF NO : HRMC 61/22/2c
CENTRE : Northern Cape: Medium Office: Calvinia (1 Post)
REF NO : HRMC 61/22/2d
REQUIREMENTS : • A 3 year tertiary qualification in Public Management/ Administration Social Science or related qualification at NQF level 6 as recognized by SAQA • A minimum of 3 years’ experience as Supervisor/Civic Services Supervisor • Extensive experience in an operations environment • Experience in Civic or Immigration Services environment is required • Knowledge of workflow planning and capacity planning • Knowledge of the South African Constitution and the Batho Pele Principles • Knowledge of the Public Service Regulatory Framework • Knowledge of Human Resources Regulatory Framework, Departmental Legislations and Prescripts • Knowledge of Occupational Health and Safety Act as well as Minimum Information Security Standards (MISS) • Knowledge of National Treasury Regulations and Public Finance Management Act (PFMA), Promotion to Administrative Justice Act (PAJA) as well as Promotion of Access to Information Act (PAIA) • Strategic capability and leadership • Accountability, business continuity, people management and empowerment • Financial management, decision making and operations management • Programme and project management • Conflict management and resolution • Change management, knowledge and time management • Problem solving and analysis • Communication, business report writing and presentation skills • Policy interpretation, planning, organizing, client orientation and customer focus • Service delivery innovation • Data analysis, influencing and networking • A valid drivers’ licence and willingness to travel • Working extended hours when required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Manage Operations of the Civic Services in the Local Office in accordance with the service delivery standards • Coordinate and monitor the effective processing of enabling documents in local office and DHA service points • Manage the security integrity of the national population register in local offices • Participate on outreach programmes to ensure the accessibility of DHA services by the public • Develop and implement Civic Services strategies and plans • Ensure that operations in Local offices meet the needs of the clients in line with the departmental service standards • Collate, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Monitor and enforce the implementation of Standard Operating Procedures (SOPs) within local offices that adhere to the set requirements • Provide expert advice and guidance to local offices on operational issues and matters • Serve as a project leader within the local offices to ensure effective project management implementation • Ensure effective and efficient management of queues • Manage the revenue collected from clients on services rendered by the office • Manage Immigration Services Operations in the Local Offices in line with Immigration Act • Manage the operations of Inspectorate and other Immigration Services (e.g. inspectorate, law enforcement and deportation functions) activities in Local Offices • Participate in external meetings in collaboration with law enforcement agencies in combating with illegal immigrants • Authorise the deportation of transgressors’ cases in line with the Immigration Act • Conduct investigation on immigrant cases to check non-compliance to the Immigration Act, Refugee Act and other departmental legislation • Establish and maintain relationships with stakeholders to support service delivery • Facilitate intergovernmental and stakeholder relations in the municipality • Ensure the implementation of the Batho Pele and Moetapele principles within the Local Office jurisdiction, in all interactions with internal and external customers • Ensure that various stakeholders’ queries or complaints are directed to relevant officials and track for the resolution thereof • Implementation of policies, procedures, directives, Acts and regulations • Implement Public Service governance processes, framework and procedures • Monitor and ensure compliance with legislation, regulations and DHA policies and procedures • Support the development of policy development by providing inputs and ensure the effective implementation thereof • Review and ensure effective workflow and capacity planning • Ensure the effective and uniform implementation of Standard Operating Procedures • Manage risk and compliance • Implement governance processes, framework and procedures within the directorate associated with statutory financial responsibilities • Monitor and ensure compliance with legislation, regulations, DHA policies and procedures within the Local Office • Ensure compliance with all audit requirements within the Local Office • Monitor quality, risk, standards and practices against prescribed frameworks • Compile report to the Auditor’s findings and put internal controls to mitigate the risks • Manage physical, human and financial resources • Manage large budget spending in line with strategic objective • Manage, monitor and ensure the effective utilization of all assets within the Local Office in line with departmental frameworks • Implement and monitor financial management processes and procedures and ensure alignment with financial management regulations and treasury instructions • Ensure capacity and development of staff in line with education and training development policies • Implement effective people management practices including recruitment and performance management • Evaluate and monitor performance and appraisal of employees.
ENQUIRIES : KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Northern Cape: Ms S Botha, Tel No: (053) 807 6700
CIVIC SERVICES SUPERVISOR, (9 POSITIONS)
SALARY LEVEL : A basic salary of R 321 543 to R378 765 per annum (Level 8). In addition, a range of competitive benefits are offered.
CENTRE : Eastern Cape: Local Office: King Williams Town (1 Post)
REF NO : HRMC 61/22/3a
CENTRE : Eastern Cape: Local Office: Bizana (1 Post)
REF NO : HRMC 61/22/3b
CENTRE : Eastern Cape: Local Office: Uitenhage (1 Post)
REF NO : HRMC 61/22/3c
CENTRE : Eastern Cape: Local Office: Qumbu (1 Post)
REF NO : HRMC 61/22/3d
CENTRE : Gauteng: Medium Office: Boksburg (1 Post)
REF NO : HRMC 61/22/3e
CENTRE : Gauteng: Large Office: Pretoria (1 Post)
REF NO : HRMC 61/22/3f
CENTRE : KwaZulu-Natal: Medium Office: Vryheid (1 Post)
REF NO : HRMC 61/22/3g
CENTRE : KwaZulu-Natal: Medium Office: Empangeni (1 Post)
REF NO : HRMC 61/22/3h
CENTRE : Mpumalanga: Medium Office: Volksrust (1 Post)
REF NO : HRMC 61/22/3i
REQUIREMENTS : • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6 recognized by SAQA • 2-years’ experience at Supervisory level is required • Understanding of Departmental Legislation and Public Management Framework • Sound knowledge of the Batho Pele Principles • Computer literacy • Analytical thinking • Planning and organizing • Problem solving • Communication Skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Record and time management • A valid driver’s licence and willingness to travel.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Monitor and supervise the effective processing of enabling documents in the local office • Ensure the security integrity of the National Population Register in the local office • Ensure implementation of Civic Services Policies, Strategies and Plans • Ensure that civic service operations in the local office meet the needs of clients in line with the departmental service standards • Collate, interpret and supervise statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Provide expert advice and guidance to local office on civic services operational issues and matters • Serve as a project leader within the local office for civic services to ensure effective project management implementation • Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Supervise and enforce the implementation of Standard Operating Procedures (SOPs) within local office that adhere to the set requirements • Monitor service delivery and assist staff where service levels are not being met • Conduct quality assurance to ensure quality of service delivery • Manage records / documentation according to DHA document management prescripts • Coach and guide staff on compliance to all relevant regulatory, internal and external compliance requirements • Report all risks according to required format • Keep abreast with departmental policy prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Supervise the performance of the staff members • Facilitate and direct staff in all Human Resources administration requirements within the local office • Ensure adherence to Batho Pele principles in order to improve service delivery within the office • Provide on the job training and mentoring to all staff relating to the effective operation of their daily functions • Act as change agent for all processes, systems or practices • Ensure that all team members have the tools of trade, templates and relevant equipment to deliver on service requirements.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
CONTROL IMMIGRATION OFFICER, (3 POSITIONS)
SALARY LEVEL : A basic salary of R 321,543 to R 378,765 per annum (Level 8). In addition, a range of benefits are offered.
CENTRE : Eastern Cape: Large Office: Mthatha (1 Post)
REF NO : HRMC 61/22/4a
CENTRE : Gauteng: Medium Office: Kempton Park (1 Post)
REF NO : HRMC 61/22/4b
CENTRE : KwaZulu-Natal: Medium Office: Ingwavuma (1 Post)
REF NO : HRMC 61/22/4c
REQUIREMENTS • An undergraduate qualification in Legal or Public Management / Administration or related qualification at NQF level 6 as recognized by SAQA • 2 years’ experience in an Immigration Services environment • Knowledge of operations management • Knowledge of the South African Constitution • Knowledge of Refugee Act and the Immigration Act • Knowledge of the Public Service Regulatory Framework • Knowledge of understanding of all Acts Administered by the Department • Knowledge of International treaties • Liaison and interpersonal skills • Problem solving Skills • Customer orientation, planning and organizing • Strong analytical skills • Computer literacy, written and verbal communication skills • Diplomacy, honesty and integrity • A valid driver’s license and willingness to travel.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Oversee the tracing, arrest and detention of illegal foreigners within the Republic • Monitor the process of the deportation of illegal foreigners out of the country • Provide guidance and support to Immigration Officers on Immigration matters • Enable prosecution of transgressors of the legislation • Ensure adherence to and effective implementation of policy and legislation regarding Immigration matters • Report to Head Office on the training requirements for immigration officers, trends and statistics on the detention and deportation of illegal foreigners and prohibited persons • Liaise with stakeholders at various levels to ensure proper service delivery • Oversee maintenance of records and cases thereof • Coach the team (including new staff) to ensure the effective processing/administering of all functions • Encourage and recognise customer focus, counter corruption and service delivery • Act as a role model for all new processes, systems or practices and assist staff with technology and equipment • Ensure that all team members have the tools, templates and relevant equipment to deliver on service requirements • Direct staff, coordinate and administer staff leave, performance agreements, recruitment and distribution of payslips • Monitor team’s performance and take corrective action where required or escalate in accordance with DHA guidelines • Produce monthly reports and statistics regarding the volume of documents processed • Manage records/documentation according to DHA policies and requirements • Monitor quality and accuracy of output delivery by checking samples of outputs • Provide advice and assistance to staff members in the execution of their daily tasks • Allocate daily work to staff members and monitor their progress against daily targets or goals • Identify challenges and make suggestions to superiors regarding solutions.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
CIVIC SERVICES OFFICER, (11 POSITIONS)
SALARY LEVEL : A basic salary of R 261 372 to R307 890 per annum (Level 7). In addition, a range of competitive benefits are offered.
CENTRE : Eastern Cape: PSP: Somerset East (1 Post)
REF NO : HRMC 61/22/5a
CENTRE : Gauteng: Medium Office: Alexandra (1 Post)
REF NO : HRMC 61/22/5b
CENTRE : Gauteng: PSP: Ennerdale (1 Post)
REF NO : HRMC 61/22/5c
CENTRE : KwaZulu-Natal: Medium Office: Commercial Road (1 Post)
REF NO : HRMC 61/22/5d
CENTRE : KwaZulu-Natal: Medium Office: Estcourt (1 Post)
REF NO : HRMC 61/22/5e
CENTRE : KwaZulu-Natal: Medium Office: Nongoma (2 Posts)
REF NO : HRMC 61/22/5f
CENTRE : KwaZulu Natal: Medium Office: Newcastle (1 Post)
REF NO : HRMC 61/22/5g
CENTRE : Mpumalanga: Medium Office: Mkobola Office (1 Post)
REF NO : HRMC 61/22/5h
CENTRE : North West: Medium Office: Swartruggens (1 Post)
REF NO : HRMC 61/22/5i
CENTRE : North West: PSP: Ventersdorp (1 Post)
REF NO : HRMC 61/22/5j
REQUIREMENTS : • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6 recognized by SAQA • 1 years’ experience in an administrative role • Understanding of Departmental Legislation and Public Management Framework • Sound knowledge of the Batho Pele Principles • Computer literacy • Analytical thinking • Planning and organizing • Problem solving • Communication Skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Record and time management • A valid driver’s license is required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Monitor and supervise the effective processing of enabling documents in the local office • Ensure the security integrity of the National Population Register in the local office • Ensure implementation of Civic Services Policies, Strategies and Plans • Ensure that civic service operations in the local office meet the needs of clients in line with the departmental service standards • Collate, interpret and supervise statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Provide expert advice and guidance to local office on civic services operational issues and matters • Serve as a project leader within the local office for civic services to ensure effective project management implementation • Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Supervise and enforce the implementation of Standard Operating Procedures (SOPs) within local office that adhere to the set requirements • Monitor service delivery and assist staff where service levels are not being met • Conduct quality assurance to ensure quality of service delivery • Manage records / documentation according to DHA document management prescripts • Coach and guide staff on compliance to all relevant regulatory, internal and external compliance requirements • Report all risks according to required format • Keep abreast with departmental policy prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Supervise the performance of the staff members • Facilitate and direct staff in all Human Resources administration requirements within the local office • Ensure adherence to Batho Pele principles in order to improve service delivery within the office • Provide on the job training and mentoring to all staff relating to the effective operation of their daily functions • Act as change agent for all processes, systems or practices • Ensure that all team members have the tools of trade, templates and relevant equipment to deliver on service requirements.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
North West: Ms M Seleke, Tel No: (018) 397 9904
CIVIC SERVICES SUPERVISOR, (9 POSITIONS)
SALARY LEVEL : A basic salary of R 321 543 to R378 765 per annum (Level 8). In addition, a range of competitive benefits are offered.
CENTRE : Eastern Cape: Local Office: King Williams Town (1 Post)
REF NO : HRMC 61/22/3a
CENTRE : Eastern Cape: Local Office: Bizana (1 Post)
REF NO : HRMC 61/22/3b
CENTRE : Eastern Cape: Local Office: Uitenhage (1 Post)
REF NO : HRMC 61/22/3c
CENTRE : Eastern Cape: Local Office: Qumbu (1 Post)
REF NO : HRMC 61/22/3d
CENTRE : Gauteng: Medium Office: Boksburg (1 Post)
REF NO : HRMC 61/22/3e
CENTRE : Gauteng: Large Office: Pretoria (1 Post)
REF NO : HRMC 61/22/3f
CENTRE : KwaZulu-Natal: Medium Office: Vryheid (1 Post)
REF NO : HRMC 61/22/3g
CENTRE : KwaZulu-Natal: Medium Office: Empangeni (1 Post)
REF NO : HRMC 61/22/3h
CENTRE : Mpumalanga: Medium Office: Volksrust (1 Post)
REF NO : HRMC 61/22/3i
REQUIREMENTS : • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6 recognized by SAQA • 2-years’ experience at Supervisory level is required • Understanding of Departmental Legislation and Public Management Framework • Sound knowledge of the Batho Pele Principles • Computer literacy • Analytical thinking • Planning and organizing • Problem solving • Communication Skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Record and time management • A valid driver’s licence and willingness to travel.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Monitor and supervise the effective processing of enabling documents in the local office • Ensure the security integrity of the National Population Register in the local office • Ensure implementation of Civic Services Policies, Strategies and Plans • Ensure that civic service operations in the local office meet the needs of clients in line with the departmental service standards • Collate, interpret and supervise statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Provide expert advice and guidance to local office on civic services operational issues and matters • Serve as a project leader within the local office for civic services to ensure effective project management implementation • Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Supervise and enforce the implementation of Standard Operating Procedures (SOPs) within local office that adhere to the set requirements • Monitor service delivery and assist staff where service levels are not being met • Conduct quality assurance to ensure quality of service delivery • Manage records / documentation according to DHA document management prescripts • Coach and guide staff on compliance to all relevant regulatory, internal and external compliance requirements • Report all risks according to required format • Keep abreast with departmental policy prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Supervise the performance of the staff members • Facilitate and direct staff in all Human Resources administration requirements within the local office • Ensure adherence to Batho Pele principles in order to improve service delivery within the office • Provide on the job training and mentoring to all staff relating to the effective operation of their daily functions • Act as change agent for all processes, systems or practices • Ensure that all team members have the tools of trade, templates and relevant equipment to deliver on service requirements.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
CONTROL IMMIGRATION OFFICER, (3 POSITIONS)
SALARY LEVEL : A basic salary of R 321,543 to R 378,765 per annum (Level 8). In addition, a range of benefits are offered.
CENTRE : Eastern Cape: Large Office: Mthatha (1 Post)
REF NO : HRMC 61/22/4a
CENTRE : Gauteng: Medium Office: Kempton Park (1 Post)
REF NO : HRMC 61/22/4b
CENTRE : KwaZulu-Natal: Medium Office: Ingwavuma (1 Post)
REF NO : HRMC 61/22/4c
REQUIREMENTS • An undergraduate qualification in Legal or Public Management / Administration or related qualification at NQF level 6 as recognized by SAQA • 2 years’ experience in an Immigration Services environment • Knowledge of operations management • Knowledge of the South African Constitution • Knowledge of Refugee Act and the Immigration Act • Knowledge of the Public Service Regulatory Framework • Knowledge of understanding of all Acts Administered by the Department • Knowledge of International treaties • Liaison and interpersonal skills • Problem solving Skills • Customer orientation, planning and organizing • Strong analytical skills • Computer literacy, written and verbal communication skills • Diplomacy, honesty and integrity • A valid driver’s license and willingness to travel.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Oversee the tracing, arrest and detention of illegal foreigners within the Republic • Monitor the process of the deportation of illegal foreigners out of the country • Provide guidance and support to Immigration Officers on Immigration matters • Enable prosecution of transgressors of the legislation • Ensure adherence to and effective implementation of policy and legislation regarding Immigration matters • Report to Head Office on the training requirements for immigration officers, trends and statistics on the detention and deportation of illegal foreigners and prohibited persons • Liaise with stakeholders at various levels to ensure proper service delivery • Oversee maintenance of records and cases thereof • Coach the team (including new staff) to ensure the effective processing/administering of all functions • Encourage and recognise customer focus, counter corruption and service delivery • Act as a role model for all new processes, systems or practices and assist staff with technology and equipment • Ensure that all team members have the tools, templates and relevant equipment to deliver on service requirements • Direct staff, coordinate and administer staff leave, performance agreements, recruitment and distribution of payslips • Monitor team’s performance and take corrective action where required or escalate in accordance with DHA guidelines • Produce monthly reports and statistics regarding the volume of documents processed • Manage records/documentation according to DHA policies and requirements • Monitor quality and accuracy of output delivery by checking samples of outputs • Provide advice and assistance to staff members in the execution of their daily tasks • Allocate daily work to staff members and monitor their progress against daily targets or goals • Identify challenges and make suggestions to superiors regarding solutions.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
CIVIC SERVICES OFFICER, (11 POSITIONS)
SALARY LEVEL : A basic salary of R 261 372 to R307 890 per annum (Level 7). In addition, a range of competitive benefits are offered.
CENTRE : Eastern Cape: PSP: Somerset East (1 Post)
REF NO : HRMC 61/22/5a
CENTRE : Gauteng: Medium Office: Alexandra (1 Post)
REF NO : HRMC 61/22/5b
CENTRE : Gauteng: PSP: Ennerdale (1 Post)
REF NO : HRMC 61/22/5c
CENTRE : KwaZulu-Natal: Medium Office: Commercial Road (1 Post)
REF NO : HRMC 61/22/5d
CENTRE : KwaZulu-Natal: Medium Office: Estcourt (1 Post)
REF NO : HRMC 61/22/5e
CENTRE : KwaZulu-Natal: Medium Office: Nongoma (2 Posts)
REF NO : HRMC 61/22/5f
CENTRE : KwaZulu Natal: Medium Office: Newcastle (1 Post)
REF NO : HRMC 61/22/5g
CENTRE : Mpumalanga: Medium Office: Mkobola Office (1 Post)
REF NO : HRMC 61/22/5h
CENTRE : North West: Medium Office: Swartruggens (1 Post)
REF NO : HRMC 61/22/5i
CENTRE : North West: PSP: Ventersdorp (1 Post)
REF NO : HRMC 61/22/5j
REQUIREMENTS : • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6 recognized by SAQA • 1 years’ experience in an administrative role • Understanding of Departmental Legislation and Public Management Framework • Sound knowledge of the Batho Pele Principles • Computer literacy • Analytical thinking • Planning and organizing • Problem solving • Communication Skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Record and time management • A valid driver’s license is required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Monitor and supervise the effective processing of enabling documents in the local office • Ensure the security integrity of the National Population Register in the local office • Ensure implementation of Civic Services Policies, Strategies and Plans • Ensure that civic service operations in the local office meet the needs of clients in line with the departmental service standards • Collate, interpret and supervise statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Provide expert advice and guidance to local office on civic services operational issues and matters • Serve as a project leader within the local office for civic services to ensure effective project management implementation • Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Supervise and enforce the implementation of Standard Operating Procedures (SOPs) within local office that adhere to the set requirements • Monitor service delivery and assist staff where service levels are not being met • Conduct quality assurance to ensure quality of service delivery • Manage records / documentation according to DHA document management prescripts • Coach and guide staff on compliance to all relevant regulatory, internal and external compliance requirements • Report all risks according to required format • Keep abreast with departmental policy prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Supervise the performance of the staff members • Facilitate and direct staff in all Human Resources administration requirements within the local office • Ensure adherence to Batho Pele principles in order to improve service delivery within the office • Provide on the job training and mentoring to all staff relating to the effective operation of their daily functions • Act as change agent for all processes, systems or practices • Ensure that all team members have the tools of trade, templates and relevant equipment to deliver on service requirements.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
North West: Ms M Seleke, Tel No: (018) 397 9904
MOBILE DRIVER, REF NO: HRMC 61/22/6
SALARY LEVEL : A basic salary of R 261 372 to R307 890 per annum (Level 7). In addition, a range of competitive benefits are offered.
CENTRE : Western Cape: Medium Office: Oudshoorn
REQUIREMENTS : • A 3 year tertiary qualification in Public Administration / Management or related qualification at NQF Level 6 as recognised by SAQA • 1 year clerical / administration experience in operations environment • A valid driver’s licence (Code 10, C) and Public Driver Permit (PDP) • Knowledge of Public Service Regulations and Civic Services prescripts • Knowledge of National Treasury and Public Finance Management Act • Knowledge of Human Resource Regulatory Framework • Proven client focus and orientation • Communication and sound interpersonal skills • Time management • Problem solving skills • Planning and organizing • Leadership ability • Conflict management skills • Extensive travelling is required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Facilitate the provision of client services to service points • Administer and implement the provision of enabling documents to clients • Operate the specialised equipment in the back office as required • Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time • Coordinate and liaise with the schedule and Logistics Manager to ensure that the minor and major vehicle maintenance are carried out as scheduled to limit the impact on service delivery • Operate the assigned mobile unit in a safe and courteous manner • Maintain accurate and up-to-date scheduled trip sheets, to ensure that there is no interruption in services • Perform daily-trip and post-trip vehicle inspections and ensure that the mobile unit is in the best safety condition at all times • Report incidents and accidents timeously and compile vehicle condition reports and other records requested by management • Coordinate with any duties required by management in the quest for client service excellence • Adhere to the disciplinary code, code of conduct and all operational manuals provided by DHA • Resolve problems or complaints according to guidelines established by the management • Deal with non-standard requests and issues from staff in the execution of their duties • Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics • Perform overall supervisory functions of the Unit • Ensure effective management of queues • Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required • Supervise the management of queues on the daily operation of the office • Provide clients support the allocation of services to be provided on necessary relevant phases to follow • Provide highest level of prompt and friendly client service • Ensure the assigned vehicle is clean inside and outside • Maintain relationship with various stakeholders (Internal and external) • Liaise with stakeholders on matters related to Civic Services • Benchmark with various institutions for best practice • Participate in the implementation to improve Civic Services • Comply with relevant Civic Services frameworks • Ensure compliance to all relevant regulatory, internal and external compliance requirements • Keep up to date with compliance and regulatory requirements and liaise with all relevant stakeholders • Interpret and implement all organisational circulars, policies and standard operating procedures in the mobile unit • Monitor and maintain individual assets against asset management and Supply Chain Management framework • Administer human and physical resources within the unit • Develop and implement workplan for the unit as well as individual PDP in line with PMDS processes • Agree on the training and development needs of the unit • Implement effective talent management processes within the unit (attraction, retention, development) • Administer assets of the employees in line with assets and supply chain management policies and requirement
ENQUIRIES : Western Cape: Mr M Pienaar, Tel (021) 488 1409
CIVIC SERVICES CLERK, (31 POSITIONS)
SALARY LEVEL : A basic salary of R211 713 to R249 378 per annum (Level 6). In addition, a range of competitive benefits are offered.
CENTRE : Eastern Cape: Large Office: Mthatha (2 Posts)
REF NO : HRMC 61/22/7a
CENTRE : Gauteng: Medium Office: Edenvale (1 Post)
REF NO : HRMC 61/22/7b
CENTRE : Gauteng: Medium Office: Centurion (1 Post)
REF NO : HRMC 61/22/7c
CENTRE : Gauteng: Medium Office: Mamelodi (1 Post)
REF NO : HRMC 61/22/7d
CENTRE : Gauteng: Medium Office: Sebokeng (1 Post)
REF NO : HRMC 61/22/7e
CENTRE : Gauteng: Medium Office: Soshanguve (1 Post)
REF NO : HRMC 61/22/7f
CENTRE : KwaZulu-Natal: Medium Office: Commercial Road (1 Post)
REF NO : HRMC 61/22/7g
CENTRE : KwaZulu-Natal: Medium Office: Escourt (2 Posts)
REF NO : HRMC 61/22/7h
CENTRE : KwaZulu-Natal: Medium Office: Empangeni (1 Post)
REF NO : HRMC 61/22/7i
CENTRE : KwaZulu-Natal: Large Office: Ethekwini (1 Post)
REF NO : HRMC 61/22/7j
CENTRE : KwaZulu-Natal: Medium Office: Ingwavuma (1 Post)
REF NO : HRMC 61/22/7k
CENTRE : KwaZulu-Natal: Large Office: Umgungundlovu (2 Posts)
REF NO : HRMC 61/22/7L
CENTRE : KwaZulu-Natal: Medium Office: Umsinga (1 Post)
REF NO : HRMC 61/22/7m
CENTRE : KwaZulu-Natal: Large Office: Uthungulu (1 Post)
REF NO : HRMC 61/22/7n
CENTRE : KwaZulu-Natal: Medium Office: Nongoma (1 Post)
REF NO : HRMC 61/22/7o
CENTRE : Limpopo: PSP: Bungeni (Hlanganani) (1 Post)
REF NO : HRMC 61/22/7p
CENTRE : Limpopo: Medium Office: Groblersdal (1 Post)
REF NO : HRMC 61/22/7q
CENTRE : Limpopo: Medium Office: Malamulele (1 Post)
REF NO : HRMC 61/22/7r
CENTRE : Limpopo: Large Office: Thohoyandou (1 Post)
REF NO : HRMC 61/22/7s
CENTRE : North West: PSP: Tshidilamolomo (1 Post)
REF NO : HRMC 61/22/7t
CENTRE : North West: Medium Office: Wolmaranstad (1 Post)
REF NO : HRMC 61/22/7u
CENTRE : Northern Cape: Medium Office: De Aar (2 Posts)
REF NO : HRMC 61/22/7v
CENTRE : Northern Cape: Medium Office: Galeshewe (1 Post)
REF NO : HRMC 61/22/7w
CENTRE : Northern Cape: Medium Office: Jan Kempdorp (1 Post)
REF NO : HRMC 61/22/7x
CENTRE : Northern Cape: Medium Office: Pampierstad (1 Post)
REF NO : HRMC 61/22/7y
CENTRE : Northern Cape: Medium Office: Springbok (2 Posts)
REF NO : HRMC 61/22/7z
REQUIREMENTS : • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6, and /or a National Certificate: Home Affairs Services, at NQF level 5, all as recognised by SAQA • Basic understanding of Civic Service operations • Sound knowledge of the Batho Pele Principles • Computer literacy • Planning and organizing • Problem solving • Communication skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Client orientation and customer focus • Record and time management • A valid driver’s license will be an added advantage.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Provide a prompt and professional client service in accordance with Batho Pele Principals, as it relates to all civic service operations within a front office • Ensure that customer waiting areas are maintained in the highest standards as per appearance, accessibility and demarcation • Process applications for enabling documents in the local office in line with Standard Operating Procedures (SOP) • Ensure the security integrity of the National Population Register in the local office • Ensure implementation of civic services policies, strategies and plans • Collate statistical information on service standards • Provide expert advice and guidance to clients on civic services operational issues and matters • Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Conduct quality assurance to ensure quality of service delivery • Manage records/documentation according to DHA document management prescripts • Report risks according to required format. Keep abreast with departmental policies and prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Act as change agent for all processes, systems or practices • Encourage team work to ensure efficient service delivery.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Northern Cape: Ms S Botha, Tel No: (053) 807 6700
North West: Ms M Seleke, Tel No: (018) 397 9904
MOBILE DRIVER, REF NO: HRMC 61/22/6
SALARY LEVEL : A basic salary of R 261 372 to R307 890 per annum (Level 7). In addition, a range of competitive benefits are offered.
CENTRE : Western Cape: Medium Office: Oudshoorn
REQUIREMENTS : • A 3 year tertiary qualification in Public Administration / Management or related qualification at NQF Level 6 as recognised by SAQA • 1 year clerical / administration experience in operations environment • A valid driver’s licence (Code 10, C) and Public Driver Permit (PDP) • Knowledge of Public Service Regulations and Civic Services prescripts • Knowledge of National Treasury and Public Finance Management Act • Knowledge of Human Resource Regulatory Framework • Proven client focus and orientation • Communication and sound interpersonal skills • Time management • Problem solving skills • Planning and organizing • Leadership ability • Conflict management skills • Extensive travelling is required.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Facilitate the provision of client services to service points • Administer and implement the provision of enabling documents to clients • Operate the specialised equipment in the back office as required • Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time • Coordinate and liaise with the schedule and Logistics Manager to ensure that the minor and major vehicle maintenance are carried out as scheduled to limit the impact on service delivery • Operate the assigned mobile unit in a safe and courteous manner • Maintain accurate and up-to-date scheduled trip sheets, to ensure that there is no interruption in services • Perform daily-trip and post-trip vehicle inspections and ensure that the mobile unit is in the best safety condition at all times • Report incidents and accidents timeously and compile vehicle condition reports and other records requested by management • Coordinate with any duties required by management in the quest for client service excellence • Adhere to the disciplinary code, code of conduct and all operational manuals provided by DHA • Resolve problems or complaints according to guidelines established by the management • Deal with non-standard requests and issues from staff in the execution of their duties • Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics • Perform overall supervisory functions of the Unit • Ensure effective management of queues • Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required • Supervise the management of queues on the daily operation of the office • Provide clients support the allocation of services to be provided on necessary relevant phases to follow • Provide highest level of prompt and friendly client service • Ensure the assigned vehicle is clean inside and outside • Maintain relationship with various stakeholders (Internal and external) • Liaise with stakeholders on matters related to Civic Services • Benchmark with various institutions for best practice • Participate in the implementation to improve Civic Services • Comply with relevant Civic Services frameworks • Ensure compliance to all relevant regulatory, internal and external compliance requirements • Keep up to date with compliance and regulatory requirements and liaise with all relevant stakeholders • Interpret and implement all organisational circulars, policies and standard operating procedures in the mobile unit • Monitor and maintain individual assets against asset management and Supply Chain Management framework • Administer human and physical resources within the unit • Develop and implement workplan for the unit as well as individual PDP in line with PMDS processes • Agree on the training and development needs of the unit • Implement effective talent management processes within the unit (attraction, retention, development) • Administer assets of the employees in line with assets and supply chain management policies and requirement
ENQUIRIES : Western Cape: Mr M Pienaar, Tel (021) 488 1409
CIVIC SERVICES CLERK, (31 POSITIONS)
SALARY LEVEL : A basic salary of R211 713 to R249 378 per annum (Level 6). In addition, a range of competitive benefits are offered.
CENTRE : Eastern Cape: Large Office: Mthatha (2 Posts)
REF NO : HRMC 61/22/7a
CENTRE : Gauteng: Medium Office: Edenvale (1 Post)
REF NO : HRMC 61/22/7b
CENTRE : Gauteng: Medium Office: Centurion (1 Post)
REF NO : HRMC 61/22/7c
CENTRE : Gauteng: Medium Office: Mamelodi (1 Post)
REF NO : HRMC 61/22/7d
CENTRE : Gauteng: Medium Office: Sebokeng (1 Post)
REF NO : HRMC 61/22/7e
CENTRE : Gauteng: Medium Office: Soshanguve (1 Post)
REF NO : HRMC 61/22/7f
CENTRE : KwaZulu-Natal: Medium Office: Commercial Road (1 Post)
REF NO : HRMC 61/22/7g
CENTRE : KwaZulu-Natal: Medium Office: Escourt (2 Posts)
REF NO : HRMC 61/22/7h
CENTRE : KwaZulu-Natal: Medium Office: Empangeni (1 Post)
REF NO : HRMC 61/22/7i
CENTRE : KwaZulu-Natal: Large Office: Ethekwini (1 Post)
REF NO : HRMC 61/22/7j
CENTRE : KwaZulu-Natal: Medium Office: Ingwavuma (1 Post)
REF NO : HRMC 61/22/7k
CENTRE : KwaZulu-Natal: Large Office: Umgungundlovu (2 Posts)
REF NO : HRMC 61/22/7L
CENTRE : KwaZulu-Natal: Medium Office: Umsinga (1 Post)
REF NO : HRMC 61/22/7m
CENTRE : KwaZulu-Natal: Large Office: Uthungulu (1 Post)
REF NO : HRMC 61/22/7n
CENTRE : KwaZulu-Natal: Medium Office: Nongoma (1 Post)
REF NO : HRMC 61/22/7o
CENTRE : Limpopo: PSP: Bungeni (Hlanganani) (1 Post)
REF NO : HRMC 61/22/7p
CENTRE : Limpopo: Medium Office: Groblersdal (1 Post)
REF NO : HRMC 61/22/7q
CENTRE : Limpopo: Medium Office: Malamulele (1 Post)
REF NO : HRMC 61/22/7r
CENTRE : Limpopo: Large Office: Thohoyandou (1 Post)
REF NO : HRMC 61/22/7s
CENTRE : North West: PSP: Tshidilamolomo (1 Post)
REF NO : HRMC 61/22/7t
CENTRE : North West: Medium Office: Wolmaranstad (1 Post)
REF NO : HRMC 61/22/7u
CENTRE : Northern Cape: Medium Office: De Aar (2 Posts)
REF NO : HRMC 61/22/7v
CENTRE : Northern Cape: Medium Office: Galeshewe (1 Post)
REF NO : HRMC 61/22/7w
CENTRE : Northern Cape: Medium Office: Jan Kempdorp (1 Post)
REF NO : HRMC 61/22/7x
CENTRE : Northern Cape: Medium Office: Pampierstad (1 Post)
REF NO : HRMC 61/22/7y
CENTRE : Northern Cape: Medium Office: Springbok (2 Posts)
REF NO : HRMC 61/22/7z
REQUIREMENTS : • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6, and /or a National Certificate: Home Affairs Services, at NQF level 5, all as recognised by SAQA • Basic understanding of Civic Service operations • Sound knowledge of the Batho Pele Principles • Computer literacy • Planning and organizing • Problem solving • Communication skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Client orientation and customer focus • Record and time management • A valid driver’s license will be an added advantage.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Provide a prompt and professional client service in accordance with Batho Pele Principals, as it relates to all civic service operations within a front office • Ensure that customer waiting areas are maintained in the highest standards as per appearance, accessibility and demarcation • Process applications for enabling documents in the local office in line with Standard Operating Procedures (SOP) • Ensure the security integrity of the National Population Register in the local office • Ensure implementation of civic services policies, strategies and plans • Collate statistical information on service standards • Provide expert advice and guidance to clients on civic services operational issues and matters • Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Conduct quality assurance to ensure quality of service delivery • Manage records/documentation according to DHA document management prescripts • Report risks according to required format. Keep abreast with departmental policies and prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Act as change agent for all processes, systems or practices • Encourage team work to ensure efficient service delivery.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Northern Cape: Ms S Botha, Tel No: (053) 807 6700
North West: Ms M Seleke, Tel No: (018) 397 9904
IMMIGRATION OFFICER: INSPECTORATE, (10 POSITIONS)
SALARY LEVEL : A basic salary of R 211 713 to R 249 378 per annum (Level 6). In addition, a range of benefits are offered.
CENTRE : Gauteng: Medium Office: Edenvale (1 Post)
REF NO : HRMC 61/22/8a
CENTRE : Gauteng: Medium Office: Mamelodi (1 Post)
REF NO : HRMC 61/22/8b
CENTRE : Gauteng: Large Office: Pretoria (2 Posts)
REF NO : HRMC 61/22/8c
CENTRE : Gauteng: Large Office: Johannesburg (1 Post)
REF NO : HRMC 61/22/8d
CENTRE : Limpopo: Medium Office: Groblersdal (1 Post)
REF NO : HRMC 61/22/8e
CENTRE : Limpopo: Medium Office: Musina (1 Post)
REF NO : HRMC 61/22/8f
CENTRE : North West: Medium Office: Potchefstroom (1 Post)
REF NO : HRMC 61/22/8h
CENTRE : Northern Cape: Large Office: Kimberley (1 Post)
REF NO : HRMC 61/22/8i
CENTRE : Northern Cape: Large Office: Upington (1 Post)
REF NO : HRMC 61/22/8j
REQUIREMENTS • An undergraduate qualification in Legal or Public Management / Administration or related qualification at NQF level 6, and /or a National Certificate: Home Affairs Services, at NQF level 5, all as recognised by SAQA • Knowledge of the South African Constitution • Knowledge of the Public Service Regulatory Framework • Knowledge of Refugee Act and the Immigration Act • Knowledge and understanding of all Acts administered by the Department • Knowledge and understanding of Criminal Prosecution Act • Knowledge of International treaties • Liaison and interpersonal skills • Problem solving skills, customer orientation, planning and organizing • Strong analytical skills • Computer literacy • Written and verbal communication skills • Diplomacy • Honesty and integrity • A valid driver’s license is required and willingness to travel.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Oversee the tracing, arrest and detention of illegal foreigners within the Republic • Monitor the process of the deportation of illegal foreigners out of the country • Provide guidance and support to Immigration Officers on Immigration matters • Enable prosecution of transgressors of the legislation • Ensure adherence to and effective implementation of policy and legislation regarding Immigration matters • Report to Head Office on the training requirements for immigration officers, trends and statistics on the detention and deportation of illegal foreigners and prohibited persons • Liaise with stakeholders at various levels to ensure proper service delivery • Encourage and recognise customer focus, counter corruption and service deliver • Act as a role model for all new processes, systems or practices and assist staff with technology and equipment • Monitor team’s performance and take corrective action where required or escalate in accordance with DHA guidelines • Produce monthly reports and statistics regarding the volume of documents processed • Manage records/documentation according to DHA policies and requirements • Monitor quality and accuracy of output delivery by checking samples of outputs • Provide advice and assistance to staff members in the execution of their daily tasks • Allocate daily work to staff members and monitor their progress against daily targets or goals. Identify challenges and make suggestions to superiors regarding solutions.
ENQUIRIES : Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Northern Cape: Ms S Botha, Tel No: (053) 807 6700
North West: Ms M Seleke, Tel No: (018) 397 9904
HOSPITAL CLERK, REF NO: HRMC 61/22/9
SALARY LEVEL : A basic salary of R176 310 to 207 681 per annum (Level 5). In addition, a range of competitive benefits are offered.
CENTRE : Gauteng: Medium Office: Atteridgeville
REQUIREMENTS : • An NQF Level 5 qualification as recognised by SAQA, and / or Completion of the DHA Qualification: Home Affairs Services (NQF level 5) • Basic understanding of all departmental legislation and prescripts • Basic Knowledge of the Public Service Regulatory Framework • Basic knowledge of Batho Pele Principles • Computer literacy • Planning and organizing • Problem solving • Verbal and written communication • Basic Financial administration • Interpersonal • Attention to detail • Teamwork • Record and time management • A driver’s license will be an added advantage.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Receive notice of birth and relevant supporting documents • Perform online verification of informant or take a full set of fingerprints when online verifications are not available • Capture application on the National Population Register • Confirm informant’s details • Print birth certificate • Sign and issue birth certificate as delegated • Ensure that the informant signs the register to acknowledge receipt of the birth certificate • Submit application for quality assurance and dispatch to supervisor • Receive duly completed notification of death and relevant supporting documents • Perform online verification of informant • Capture application on the National Population Register • Confirm informant’s details • Print death certificate • Sign and issue death certificate as delegated • The informant signs the register to acknowledge receipt of the death certificate • Submit application for quality assurance and dispatch to supervisor • Ensure the safekeeping and safeguarding of assets and face value documents, stamps etc. • Check functionality of equipment and report non-functionality • Record and maintain a birth occurrence vs registered births register • Record and register foreign birth occurrences in register • Report all risks according to required format • Keep up to date with policy requirements, regulatory requirements and circulars and liaise with team and management to ensure awareness, understanding and accurate implementation • Review the working environment and report all Occupational Health and Safety issues to management.
ENQUIRIES : Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
APPLICATIONS : Quoting the relevant reference number, direct your comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, together with an Application for Employment Form (New Z.83), obtainable from any Public Service department or at www.gov.za, by the closing date to:
Direct applications to the Department of Home Affairs Office as follows:-
Eastern Cape:
Postal Address: Private Bag 7413, King Williams Town, 5600
Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
Gauteng:
Postal Address: Private Bag X108, Braamfontein, 2017,
Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
KwaZulu-Natal:
Postal Address: Private Bag X 09, Pietermaritzburg 3209
Physical address: 181 Church Street, Pietermaritzburg 3209
Limpopo:
Postal Address: Private Bag X 9517, Polokwane, 0700
Physical Address: 89 Biccard Street, Polokwane, 0699
Mpumalanga:
Postal Address: Private Bag X11264, Nelspruit, 1200,
Physical Address: 29 Bester Street, Nelspruit, 1200
Northern Cape:
Postal Address: Private Bag X 6073, Kimberley 8300
Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
North West:
Postal Address: Private Bag X 119, Mmabatho, 2735,
Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745
Western Cape:
Postal Address: Private Bag X 9103, Cape Town, 8000
Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000