DEPARTMENT OF HOME AFFAIRS - HRMC 52 of 2022

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APPLICATIONS:
Applications must be - 
 sent to the correct address specified at the bottom of the last post, on or before the closing date; 
 submitted on the new Application for Employment Form (Z.83), obtainable at www.gov.za; 
 accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible); 
 shortlisted candidates will be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), as well as the relevant highest educational qualifications, on or before the day of the interview. Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); and 
 
SELECTION: 
 In the filling of entry level positions, preference may be given to unemployed youth / graduates, and / or who have successfully completed their respective skills development programmes, who satisfy the inherent requirements of the post and reside within close proximity to the office where the post is based. 
 Shortlisted Candidates will be subjected to an interview and technical assessment(s) (which assesses the Candidates’ demonstrated professional and technical competency against the job requirements and duties). 
 Candidates potentially considered suitable after the interview and technical test(s), will be subjected to a competency assessment (which tests the Candidates’ demonstrated proficiency in the professional dimensions attached to the level of the post); employment suitability checks (credit, criminal, citizenship, employment references and qualification verifications); and will be required to complete the online “Pre-entry Certificate to Senior Management Services” course. The course is available at the National School of Government (NSG), under the name “Certificate for entry into the SMS”. Full details can be obtained via the following link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/. Candidates wishing to be considered for appointment, are encouraged to enrol for this course immediately. 
 
APPOINTMENT: Appointed persons will be required to - 
 enter into an employment contract; 
 serve a prescribed probation period; and 
 obtain security clearance appropriate to the post and within the prescribed time frame.

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LOCAL OFFICE MANAGER, REF NO: HRMC 52/22/1 
SALARY LEVEL : An all-inclusive salary package of R822 042 to R1 038 999 per annum (Level 12). 
CENTRE : Free State: Large Office: Bloemfontein (1 Post) 
 
REQUIREMENTS : • A 3 year tertiary qualification in Public Management/ Administration Social Science or related qualification at NQF level 6 as recognized by SAQA • Minimum of 3 years’ experience in Junior Management/ Assistant Director level is required • Extensive experience in a change management environment • Experience in Civic or Immigration Services environment is required • Knowledge of workflow planning and capacity planning • Knowledge of the South African Constitution and the Batho Pele Principles • Knowledge of the Public Service Regulatory Framework • Knowledge of Human Resources Regulatory Framework, Departmental Legislations and Prescripts • Knowledge of Occupational Health and Safety Act as well as Minimum Information Security Standards (MISS) • Knowledge of National Treasury Regulations and Public Finance Management Act (PFMA), Promotion to Administrative Justice Act (PAJA) as well as Promotion of Access to Information Act (PAIA) • Strategic capability and leadership • Accountability, business continuity, people management and empowerment • Financial management, decision making and operations management • Programme and project management • Conflict management and resolution • Change management, knowledge and time management • Problem solving and analysis • Communication, business report writing and presentation skills • Policy interpretation, planning, organizing, client orientation and customer focus • Service delivery innovation • Data analysis, influencing and networking • A valid drivers’ licence and willingness to travel. Working extended hours when required. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks:  • Manage Operations of the Civic Services in the Local Office in accordance with the service delivery standards • Coordinate and monitor the effective processing of enabling documents in local office and DHA service points • Manage the security integrity of the national population register in local offices • Participate on outreach programmes to ensure the accessibility of DHA services by the public • Develop and implement Civic Services strategies and plans • Ensure that operations in Local offices meet the needs of the clients in line with the departmental service standards • Collate, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Monitor and enforce the implementation of Standard Operating Procedures (SOPs) within local offices that adhere to the set requirements • Provide expert advice and guidance to local offices on operational issues and matters • Serve as a project leader within the local offices to ensure effective project management implementation • Ensure effective and efficient management of queues • Manage the revenue collected from clients on services rendered by the office • Manage Immigration Services Operations in the Local Offices in line with Immigration Act • Manage the operations of Inspectorate and other Immigration Services (e.g. inspectorate, law enforcement and deportation functions) activities in Local Offices • Participate in external meetings in collaboration with law enforcement agencies in combating with illegal immigrants • Authorise the deportation of transgressors’ cases in line with the Immigration Act • Conduct investigation on immigrant cases to check non-compliance to the Immigration Act, Refugee Act and other departmental legislation • Establish and maintain relationships with stakeholders to support service delivery • Facilitate intergovernmental and stakeholder relations in the municipality • Ensure the implementation of the Batho Pele and Moetapele principles within the Local Office jurisdiction, in all interactions with internal and external customers • Ensure that various stakeholders’ queries or complaints are directed to relevant officials and track for the resolution thereof • Implementation of policies, procedures, directives, Acts and regulations • Implement Public Service governance processes, framework and procedures • Monitor and ensure compliance with legislation, regulations and DHA policies and procedures • Support the development of policy development by providing inputs and ensure the effective implementation thereof • Review and ensure effective workflow and capacity planning • Ensure the effective and uniform implementation of Standard Operating Procedures • Manage risk and compliance • Implement governance processes, framework and procedures within the directorate associated with statutory financial responsibilities • Monitor and ensure compliance with legislation, regulations, DHA policies and procedures within the Local Office • Ensure compliance with all audit requirements within the Local Office • Monitor quality, risk, standards and practices against prescribed frameworks • Compile report to the Auditor’s findings and put internal controls to mitigate the risks • Manage physical, human and financial resources • Manage large budget spending in line with strategic objective • Manage, monitor and ensure the effective utilization of all assets within the Local Office in line with 
departmental frameworks • Implement and monitor financial management processes and procedures and ensure alignment with financial management regulations and treasury instructions • Ensure capacity and development of staff in line with education and training development policies • Implement effective people management practices including recruitment and performance management • Evaluate and monitor performance and appraisal of employees. 
 
ENQUIRIES : Free State: Ms B Sekonyana, Tel No: (051) 410 3902 
 
 
 
 
 
 
LOCAL OFFICE MANAGER, REF NO: HRMC 52/22/2 
SALARY LEVEL : A basic salary of R477 090 to R561 981 per annum (Level 10). In addition, a range of benefits are offered. 
CENTRE : Gauteng: Medium Office: Evaton 
 
REQUIREMENTS : • A 3 year tertiary qualification in Public Management/ Administration Social Science or related qualification at NQF level 6 as recognized by SAQA • A minimum of 3 years’ experience as Supervisor/Civic Services Supervisor • Extensive experience in an operations environment • Experience in Civic or Immigration Services environment is required • Knowledge of workflow planning and capacity planning • Knowledge of the South African Constitution and the Batho Pele Principles • Knowledge of the Public Service Regulatory Framework • Knowledge of Human Resources Regulatory Framework, Departmental Legislations and Prescripts • Knowledge of Occupational Health and Safety Act as well as Minimum Information Security Standards (MISS) • Knowledge of National Treasury Regulations and Public Finance Management Act (PFMA), Promotion to Administrative Justice Act (PAJA) as well as Promotion of Access to Information Act (PAIA) • Strategic capability and leadership • Accountability, business continuity, people management and empowerment • Financial management, decision making and operations management • Programme and project management • Conflict management and resolution • Change management, knowledge and time management • Problem solving and analysis • Communication, business report writing and presentation skills • Policy interpretation, planning, organizing, client orientation and customer focus • Service delivery innovation • Data analysis, influencing and networking • A valid drivers’ licence and willingness to travel. Working extended hours when required. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Manage Operations of the Civic Services in the Local Office in accordance with the service delivery standards • Coordinate and monitor the effective processing of enabling documents in local office and DHA service points • Manage the security integrity of the national population register in local offices • Participate on outreach programmes to ensure the accessibility of DHA services by the public • Develop and implement Civic Services strategies and plans • Ensure that operations in Local offices meet the needs of the clients in line with the departmental service standards • Collate, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates • Monitor and enforce the implementation of Standard Operating Procedures (SOPs) within local offices that adhere to the set requirements • Provide expert advice and guidance to local offices on operational issues and matters • Serve as a project leader within the local offices to ensure effective project management implementation • Ensure effective and efficient management of queues • Manage the revenue collected from clients on services rendered by the office • Manage Immigration Services Operations in the Local Offices in line with Immigration Act • Manage the operations of Inspectorate and other Immigration Services (e.g. inspectorate, law enforcement and deportation functions) activities in Local Offices • Participate in external meetings in collaboration with law enforcement agencies in combating with illegal immigrants • Authorise the deportation of transgressors’ cases in line with the Immigration Act • Conduct investigation on immigrant cases to check non-compliance to the Immigration Act, Refugee Act and other departmental legislation • Establish and maintain relationships with stakeholders to support service delivery • Facilitate intergovernmental and stakeholder relations in the municipality • Ensure the implementation of the Batho Pele and Moetapele principles within the Local Office jurisdiction, in all interactions with internal and external customers • Ensure that various stakeholders’ queries or complaints are directed to relevant officials and track for the resolution thereof • Implementation of policies, procedures, directives, Acts and regulations • Implement Public Service governance processes, framework and procedures • Monitor and ensure compliance with legislation, regulations and DHA policies and procedures • Support the development of policy development by providing inputs and ensure the effective implementation thereof • Review and ensure effective workflow and capacity planning • Ensure the effective and uniform implementation of Standard Operating Procedures • Manage risk and compliance • Implement governance processes, framework and procedures within the directorate associated with statutory financial responsibilities • Monitor and ensure compliance with legislation, regulations, DHA policies and procedures within the Local Office • Ensure compliance with all audit requirements within the Local Office • Monitor quality, risk, standards and practices against prescribed frameworks • Compile report to the Auditor’s findings and put internal controls to mitigate the risks • Manage physical, human and financial resources • Manage large budget spending in line with strategic objective • Manage, monitor and ensure the effective utilization of all assets within the Local Office in line with departmental frameworks • Implement and monitor financial management processes and procedures and ensure alignment with financial management regulations and treasury instructions • Ensure capacity and development of staff in line with education and training development policies • Implement effective people management practices including recruitment and performance management • Evaluate and monitor performance and appraisal of employees. 
 
ENQUIRIES : Gauteng: Mr P Mlangeni, (011) 242 9039 
 
 
 
 
 
 
CIVIC SERVICES CLERK, (2 POSITIONS) 
SALARY LEVEL : A basic salary of R211 713 to R249 378 per annum (Level 6). In addition, a range of competitive benefits are offered. 
CENTRE : Eastern Cape: Medium Office: Alice (1 Post) 
REF NO : HRMC 52/22/3a 
CENTRE : Free State: TH: Wepener (1 Post) 
REF NO : HRMC 52/22/3b 
 
REQUIREMENTS : • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6, and /or a National Certificate: Home Affairs Services, at NQF level 5, all as recognised by SAQA • Understanding of Civic Service operations • Sound knowledge of the Batho Pele Principles • Computer literacy • Planning and organizing • Problem solving • Communication skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Client orientation and customer focus • Record and time management • A valid driver’s license will be an added advantage. 
 
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Provide a prompt and professional client service in accordance with Batho Pele Principals, as it relates to all civic service operations within a front office • Ensure that customer waiting areas are maintained in the highest standards as per appearance, accessibility and demarcation • Process applications for enabling documents in the local office in line with Standard Operating Procedures (SOP) • Ensure the security integrity of the National Population Register in the local office • Ensure implementation of civic services policies, strategies and plans • Collate statistical information on service standards • Provide expert advice and guidance to clients on civic services operational issues and matters • Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Conduct quality assurance to ensure quality of service delivery • Manage records/documentation according to DHA document management prescripts • Report risks according to required format. Keep abreast with departmental policies and prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Act as change agent for all processes, systems or practices • Encourage team work to ensure efficient service delivery. 
 
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418 
 
 
 
APPLICATIONS : Quoting the relevant reference number, direct your comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, copies of qualifications, ID and drivers’ license where applicable, together with an Application for Employment Form (New Z.83), obtainable from any Public Service department or at www.gov.za, by the closing date to:- 
 
Direct applications to the Department of Home Affairs Office as follows:- 
Eastern Cape Province:
Postal Address: Private Bag 7413, King Williams Town, 5600 
Physical address: 11 Hargreaves Avenue, King William’s Town, 5600 
 
Free State Province: 
Postal Address: Postal address: P.O Box 12262 Brandhof 9324 
Physical Address: 40 Victoria Road Willows Bloemfontein 9301 Vacancies in the Department: HRMC 52 of 2022 5 
 
Gauteng Province: 
Postal Address: Private Bag X108, Braamfontein, 2017, 
Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, 
Braamfontein, 2017