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COMMUNITY SCHEMES OMBUD SERVICE (CSOS) VACANCIES
COMMUNITY SCHEMES OMBUD SERVICE (CSOS)
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA).
CONCILIATOR: KZN
(Ref. CSOS/C/KZN/07/23)
This position reports to the Senior Manager: Dispute Resolution and offers a total cost to the company package of R801 087.00 per annum.
Requirements
• Bachelor’s degree in law / NQF 7.
• At least 3 – 5 years of experience in the dispute resolution environment.
• Understanding of the case management process.
• Knowledge in the reporting and processing of cases in the dispute resolution environment.
• Knowledge of current professional standards and of the Community Schemes environment.
• Knowledge of the COSOS Act and other legislation.
• Understanding of systems and information systems.
• MS Office skills.
• Analytical skills.
• Innovative skills.
• Report writing.
Key Performance Areas
• Preparing and issuing Notices of Set down for all Conciliation hearings, inviting parties to a formal conciliation hearing.
• Facilitating the Conciliation sessions and assisting parties to find a resolution.
• Drafting Settlement Agreements and ensuring that they are signed by both parties.
• Prepare and issue Notices of Non-Resolution and referral to adjudication on all disputes that are not resolved at conciliation.
• Conduct informal telephone conciliations on simple quick resolution matters.
• Dispose of disputes in an efficient and effective cost-effective manner.
• Assess Disputes
• Excellent case management and closure of all matters within the prescribed time limit.
• Ensuring that all case management documents are properly filed and comply to the generally accepted standards (SOP).
• Preparing detailed conciliation report.
• Creating awareness on walk-in applicants and/or telephonic applicants on an ad hoc basis.
Enquiries: Ms. Chadelle Ritson, HR Officer, tel. (010) 593-0533.
Background checks on the preferred candidates will be conducted prior to an appointment.
Applications, including a covering letter and accompanied by a CV and certified copies of qualifications, must be addressed to the Senior Manager Human Capital, Mr. Sithabiso Mabaso and e-mailed to:
EXTERNAL APPLICANTS: recruitment2@csos.org.za
INTERNAL APPLICANTS: recruitment5@csos.org.za
CLOSING DATE: 07 AUGUST 2023
Applicants who do not receive any response within 4 weeks of the closing date must regard their applications as unsuccessful.
People with disabilities are encouraged to apply.
People with disabilities are encouraged to apply.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
CONCILIATOR: KZN
(Ref. CSOS/C/KZN/07/23)
This position reports to the Senior Manager: Dispute Resolution and offers a total cost to the company package of R801 087.00 per annum.
Requirements
• Bachelor’s degree in law / NQF 7.
• At least 3 – 5 years of experience in the dispute resolution environment.
• Understanding of the case management process.
• Knowledge in the reporting and processing of cases in the dispute resolution environment.
• Knowledge of current professional standards and of the Community Schemes environment.
• Knowledge of the COSOS Act and other legislation.
• Understanding of systems and information systems.
• MS Office skills.
• Analytical skills.
• Innovative skills.
• Report writing.
Key Performance Areas
• Preparing and issuing Notices of Set down for all Conciliation hearings, inviting parties to a formal conciliation hearing.
• Facilitating the Conciliation sessions and assisting parties to find a resolution.
• Drafting Settlement Agreements and ensuring that they are signed by both parties.
• Prepare and issue Notices of Non-Resolution and referral to adjudication on all disputes that are not resolved at conciliation.
• Conduct informal telephone conciliations on simple quick resolution matters.
• Dispose of disputes in an efficient and effective cost-effective manner.
• Assess Disputes
• Excellent case management and closure of all matters within the prescribed time limit.
• Ensuring that all case management documents are properly filed and comply to the generally accepted standards (SOP).
• Preparing detailed conciliation report.
• Creating awareness on walk-in applicants and/or telephonic applicants on an ad hoc basis.
Enquiries: Ms. Chadelle Ritson, HR Officer, tel. (010) 593-0533.
Background checks on the preferred candidates will be conducted prior to an appointment.
Applications, including a covering letter and accompanied by a CV and certified copies of qualifications, must be addressed to the Senior Manager Human Capital, Mr. Sithabiso Mabaso and e-mailed to:
EXTERNAL APPLICANTS: recruitment2@csos.org.za
INTERNAL APPLICANTS: recruitment5@csos.org.za
CLOSING DATE: 07 AUGUST 2023
Applicants who do not receive any response within 4 weeks of the closing date must regard their applications as unsuccessful.
People with disabilities are encouraged to apply.
People with disabilities are encouraged to apply.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.
LEGAL ADMINISTRATOR
(Ref. CSOS/LA/HO/07/23)
This position reports to the Senior Manager: Legal Services and offers a total cost to the company package of R427 164.00 per annum.
Requirements
• Grade 12/Matric.
• National Diploma in Paralegal or Legal Secretarial Diploma.
• An undergraduate legal qualification will be an added advantage.
• Minimum of 10 years’ experience in a similar role either in a Law firm or a Legal Division of a large organization.
• Experience and knowledge in power point, preparing presentations and business reports.
• Basic knowledge of the law and legal procedures.
Key Performance Areas
• Support and assist the Legal Service Section with day-to-day administrative tasks.
• Collate Reports.
• Facilitate payment of invoices and create Purchase Requisitions for the Section.
• Attend meetings and produce minutes.
• Draft internal memorandums and other legal documents.
• Maintain and update functional contracts, litigation, and other register.
• Facilitation the execution of contracts and business documents by the key officials.
• Co-ordinate legal workshops and submission of documents for signatures.
• Maintain a safe and reliable filling system.
• Produce copies of Contracts and Litigation records within 2 days of request.
• Follow up on payments, outstanding contracts, documents and instructions.
• Assist with the preparations of the monthly and quarterly progress reports.
• Support the Section with the assessment and resolution of contractual and other legal disputes.
• Liaise with external stakeholders and clients.
• General Office Management (order stationery and supplies, venue bookings and etc.).
• Oversee travel and accommodation arrangement for the Legal Services Department.
• Provide general secretarial function to the Senior Manager Legal Services.
Enquiries: Ms. Chadelle Ritson, HR Officer, tel. (010) 593-0533.
Background checks on the preferred candidates will be conducted prior to an appointment.
Applications, including a covering letter and accompanied by a CV and certified copies of qualifications, must be addressed to the Senior Manager Human Capital, Mr. Sithabiso Mabaso and e-mailed to:
EXTERNAL APPLICANTS: recruitment2@csos.org.za
INTERNAL APPLICANTS: recruitment5@csos.org.za
CLOSING DATE: 07 AUGUST 2023
Applicants who do not receive any response within 4 weeks of the closing date must regard their applications as unsuccessful.
People with disabilities are encouraged to apply.
People with disabilities are encouraged to apply.
Privacy Statement:
We comply with the provisions of Protection of Personal Information Act; Act No. 4 of 2013. We will use your personal information provided to us for the purpose of recruitment only and more specifically for the purpose of the position/vacancy you have applied for.
In the event your application was unsuccessful for a specific position, the CSOS will retain your personal information for internal audit purposes as required by the CSOS policies.
All the information requested now or during the process is required for recruitment purposes. Failure to provide requested information may render your application null and void. The CSOS will safeguard the security and confidentiality of all information you share with us. All personal information will be treated as confidential and will not be disclosed to third parties, except in situations where:
(i) We are legally compelled to do so; or
(ii) Disclosure is necessary for recruitment purposes; or
(iii) You have not objected thereto.
By uploading any additional and supporting documentation, you consent to the CSOS using the information contained therein to fulfil the requirements of the recruitment process.