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COMMUNITY SCHEMES OMBUD SERVICE (CSOS)
 
The Community Schemes Ombud Service Act (Act 9 of 2011) was promulgated on 11 June 2011 and provides for the establishment of the Community Schemes Ombud Service (“CSOS”) as a public entity. The CSOS has been classified as a Schedule 3A Public Entity in terms of the Public Finance Management Act (Act No.1 of 1999) (PFMA). 
 
CONCILIATORS
Gauteng Regional Office X 3 (Ref. CSOS/CONGP/05/2021) 
KwaZulu Natal Regional Office (Ref. CSOS/CONKZN/05/2021) 
Western Cape Regional Office (Ref. CSOS/CONWC/05/2021) 
The position reports to the Regional Complaints Manager. 
 
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Requirements:
• LLB. 
• Admission as an Attorney. 
• National Diploma with a focus on conciliation will be an added advantage. 
• At least 5 years’ experience as a conciliator and/or court work/litigation/conciliation and arbitration processes of the CCMA or Bargaining Councils. 
• Expertise and understanding of Community Schemes governance and conciliation of disputes. 
• Understanding legislative environment of the CSOS and thorough knowledge of the CSOS as well as Sectional Titles Management Act. 
• Knowledge of the Community Schemes environment. 
• Should have Corporate Governance knowledge with emphasis on Community Schemes. 
• MS Office skills. 
• Analytical skills. 
• Innovative skills. 
• Report writing. 
 
 
Key Performance Areas: 
• Ensure disputes submitted for conciliation falls within the jurisdiction of the CSOS. 
• Prepare and issue Notices of Set down for all Conciliation hearings inviting parties to a formal conciliation hearing. 
• Chair the conciliation sessions and assist parties to find a resolution. 
• Draft settlement Agreements and ensure that these are signed by both parties. 
• Prepare and Issue Notices of Non-Resolution and Referral to Adjudication on all disputes that are not resolved at conciliation. 
• Conduct informal telephone or virtual platform conciliations on simple quick resolution matters. 
• Dispose of disputes in an efficient and effective manner in accordance with the CSOS Act. 
• Excellent case management and closure of all matters within the prescribed time limit. 
• Ensure that all case management documents are properly filed and comply with generally accepted standards (SOP). 
• Prepare detailed conciliation reports. 
• Information gathering and evidence collection. 
• Education and training. 
 


Enquiries: Ms. Lindi Sibiya, Human Resources Manager, tel. (010) 593-0533. 
 
Background checks on the preferred candidates will be conducted prior to an appointment. Applications, including a covering letter and accompanied by a CV and certified copies of qualifications, must be addressed to the Human Resources Manager, Ms. Lindi Sibiya and e-mailed to: recruitment2@csos.org.za
 
CLOSING DATE: 4 June 2021 
 
People with disabilities are encouraged to apply. Applicants who do not receive any response within 4 weeks of the closing date must regard their applications as unsuccessful.